To be honest, there are some things in which they got a 5 star + (price, patience, responsiveness, smooth customer experience when things go well .
Don' t know public work codes very well , which is different from building code such as water mains setback etc, whether electrical should be buried etc very well . Two stars if you consider errors in plans
Five star if you don't have problems in design, or know enough to spend at least 40 hours doing QA on the plans before starting construction.
Will recommend highly, but on the condition that you hire a second architect - to do quality assurance on their plans before paying in full
Errors in design, not helping sufficiently when errors happen.
In construction errors can cause thousands of dollars. 1) They did not measure roof right, and
then gave only 20 minutes to propose a solution that did not work. I figured it out right solution by myself after many hours of reading building code. 2) a bad cut paste that caused a few hundred dollars 3) a non-problem was slope of the driveway that we barely "escaped" by a few degrees. 4) etc. read more