Great service! Matt the owner was really professional and responsive when asking for a quote. Him…read moreand his team fixed my phone in about an hour or so. He had another phone being fixed before us so assuming it would have been done quicker. I shopped around for other quotes and he was really reasonable with the price!

UWS was amazing! They fixed my iPhone 11 Pro Max in less than 2 hours after my back glass shattered…read moreto pieces. Jose was super nice and answered all my questions. I went back to them again to get my iPad Pro 11 inch 2nd gen functioning again after I thought it was a total goner and only recycle-worthy. The frame my still be slightly dented on the side but everything works and that's all that matters! And to top it off, Sam was super nice and accommodating, meeting me wherever I was to drop it off to me and to check up on my iPhone. Highly recommend these folks to anyone who needs their devices repaired!

Mike is a killer, meaning tech killer, not literally,. I hope. :)…read more I've spent several hours with few different people trying to switch my phone numbers on two devices around.. nothing worked and I was told to just come into the store. So I did! I was in and out in under 5 min. Thank you Mike, you the brains and knowledge !!

Took over 3 hours to get a my phone plan registered. No one seemed to know what they were doing at…read moreany level.

I had nothing but excellent service when I went to get a new Iphone at this Verizon in Clairemont…read more I was immediately greeted and helped both times I came with questions about my phone snd the issues I was having. Peter was great getting me set up, it was super easy and he got me everything I needed. Carlo was also extremely helpful when I was having issues with my old phone. The manager, whose name I sadly wish I remembered was able to help get me a fantastic deal with my trade in. Will be coming to this Verizon from now on.

Worst costumer service I have ever experienced. I waited over for over fifteen minutes with little…read moreacknowledgement from staff. I asked three times for help and was told the "person in the back" needed to help me. This person never showed. There were three staff in the store while I was there. One was with two women and another sitting at a table chatting on the phone and the third standing at the front not helping anyone or acknowledging costumers. This person told me they had to be at the front of the store to greet costumers. I waited fifteen minutes- no other costumers walked in and I asked for help again from the "greeter". This person did not want to give me their name because they said I would "bad-mouth" them. After a while, they told me their name was Alex. I cannot believe how poor the costumer service was, seems like Verizon does not care about customer retention.

iTech saved me and my MacBook! I unfortunately knocked over a cup of soda all over my keyboard…read moreSaturday evening, so I was looking for local tech repair businesses close to me. Luckily, iTech was one of them. I brought my laptop in immediately Monday morning and was greeted by Tony, who was very kind and patient. He explained the best and worst case scenarios thoroughly, and their pricing is more than fair for the top-tier service and EXTREMELY quick turnaround time- just a few days! Super knowledgeable and kind team. My MacBook is good as new now with a new keyboard, and I'll definitely be coming back to iTech for any future issues with my electronics. Thank you, Tony and team!

If you ever find yourself in a situation where you need your computer or your phone repaired and…read moreyou somehow find this place well, consider yourself lucky. God is truly looking out for you. I fried my MacBook (liquid damage) and was recommended to contact this place, after speaking to several places that didn't really assure me they can fix it. After speaking to Tony on the phone for 10 minutes, I got a good feeling that he knew what he was talking about. So I immediately drove down and he explained process to me thoroughly, and gave me best and worst case scenarios. Tony was very knowledgeable, transparent and professional - he went above and beyond to resolve my issue and fix my MacBook to have it running even better than before. He literally saved me! Price 10/10, Service 20/10, Expertise 50/10! Please heed my advice and go here, you will not regret it.

I had T-Mobile for 2 years and before that Verizon for 20. Since coming to spectrum in November of…read more2025, my coverage stress has disappeared! My total bill for phone tv and internet, is under $90! I never drop calls, live on the beach and have total peace! If you're struggling with your provider, call Spectrum and get the connection you deserve. DK @stayinyurlane

I am happy to share the excellent experience I had during my recent visit to the Spectrum store…read more From the moment I walked in, I was impressed by the positive environment, from the bright lighting and cleanliness to the updated product displays and welcoming staff. My wait time was only a few minutes, and when my name was called, I was assisted by a young lady named "Lilly." I asked for her help with a specific cell phone I wanted to purchase. After retrieving the phone, she thoughtfully offered me a chair so I could participate comfortably during the transaction. Lilly made the entire buying process truly delightful. I want to commend her outstanding customer service and will have my husband come in for his mobile needs in the near future.

it was a pleasure to be serviced by mark…read more he took care of my old iPhone (se2), prescribing a solution and disclosing a competitive price before service began. overall service took about 20 min in and out. i actually came while he was occupied with a client offsite (which is at no point a fault at all), and decided to wait until he got back, and he was professional in handling the compensation. mark is very accommodating, offering me a beverage while i waited, and giving me a ride home since i ubered to the store. we had small talk during the drop off and it is clear that he is an earnest man. i made sure to tip him for the experience, and i am completely satisfied with the experience at pcs connection.

Long story short, I have an old iPhone that I use as mainly an alarm clock. Apple declined to help…read moreme replaced a battery. I took the phone to PCS connection, always look them up for my electronics needs even when they were on convoy. In and out in 20 minutes, new battery and old phone has new repurposed life. Thank you for everything. Totally recommend this shop. Been around for years and have honest price and good work.

I have mixed feelings every 2 years when my contract is up. I am excited to get a new Iphone. I…read morehate going through the process of ordering a new phone through AT&T. I looked at the options and picked an Iphone 13 Pro with 256GB storage. Price was $568 with the business price and 2 year commitment discount. After a week I checked on the status. Turns out the order was in a frozen state. An AT&T rep had to cancel the order and re-order it. Phone showed up a week later. Good timing as my Fuji XT-2 just broke. I like how the Iphone 13 Pro has 3 lenses. I use the telephoto and light wide angle lenses often. The very wide angle lenses I don't like as I don't like the distorted view. The resolution and colors are very good. The macro function is very good. Combined with the amazing minimum focusing distance you can get very close and take photos of small things. Overall I prefer the image quality and the ability to modify raw images the Fuji produces but the Iphone fits in my pocket. In comparison to my old Iphone 11 the 13 is faster and has a brighter and clearer screen. Battery life is better. The 256GB of storage will come in handy if I decide to use my phone exclusively as my camera. Right now there is 198GB free. Carplay works great in my HR-V. I'm glad I upgraded as the battery in my Iphone 11 was not holding a charge very well.

Horrible and condescending ATT representative named Kimberly B…read more She acts like she's doing customers a favor but we're the reason she has a paycheck. Where do they find these unenthusiastic workers who clearly DO NOT like helping paying customers.

ali was great! it took 3 days to complete my entire project…read morebut ali was consistent and helpful and proficient each step of the way. i appreciated his effort and his patience and he could multitask like a champ. good job ali! i appreciate you!

Damian seemed nice, until I got home and saw my bill increased by $76 and a line had been added to…read moremy account. I was on the phone for over an hour to get it all fixed and get what he did reversed, and had to return the new phone I got because he processed it as a new purchase and not what I had come in for.

Requested a quote and got an immediate accurate response. They were very fast with messaging. Got…read moremy iPhone XR screen replaced and got a new screen protector both at a great price. He drove to me and did it in 10 minutes in his van. Recommend this to everyone

I'm really satisfied with my experience with this company. They came to my home, fixed my phone…read more(replaced my screen) within 20 minutes for a good rate! You couldn't ask for better service! I hope that I won't have to call them again any time soon, but if I crack my phone again, I definitely will use them!

I came in on October 1st. My phone was dying and wouldn't charge.. Lance was the person who was…read moreavailable to help me. He wasn't the most welcoming pleasant person but he did put my order in for the new Samsung fold phone. I wanted the large with the most memory available. He told me that it should be here by Thursday and to wait for someone to call when it's here. I kept checking the Verizon site and it showed the order but no updates on arrival. Over a week later, no one had called so we decided to drive back to see if it's arrived. When I tried calling their number, either it kept ringing or the call went to the main Verizon line. Walked in 9 days later, I was greeted by Andres. He was very welcoming, pleasant, informative, professional and very helpful. He was able to locate my new phone in the back. He patiently assisted me in transferring the information from my old phone to the new one. I am so thankful for Andres as he totally changed my mind about canceling my Verizon account. I came in upset and left satisfied because of how professional he is. If every person was as polite and professional as Andres, there would be more happy customers.

I went to store on November 17 to check the special deals the salesman name was Edgar said we have…read moregreat deal for small business because I said I am Obur driver 65 years old senior citizen .He gave me two phones and a few accessories he mentioned accessories is free but wasn't free and pushed to sell another gadget for diagnost the car I said I don't need that he said Its free too. I gave two phones for trade in and then he gave me an invoice for 580$ I checked that he charged me for each set up go service smart phone 39.99$- 39.99$ two times and charged me 24.99$ for showing me the gadget how it works for car and all accessories. Later I checked that he activated another line for the gadget for 20$ monthly and the first bill was 200$ I said you ripped me off. i said, i want to cancel and return my lines to T-Mobile and got senior plan for 2 lines flat 65.10$. ,One of the managers name was Chris said you can't get back your trading phones we sent to warehouse, then I went to T-Mobile transfered my lines to T-Mobile,then back to Verizon store and tried to return two phones, they said we can't accept phones, only returned 40.40$ back from 580$ of my money I paid. so I called Verizon and they sent me address to send back phones to Verizon company, finally I lost almost 1000$ because I lost two trading phones and 540$ money I paid . I never suggest to anyone to go shopping at this store because they are very crook and greedy.