Sherwin was great! He arrived right on time, was courteous and respectful, and came very prepared…read more He did a thorough inspection of our entire house and took the time to show me what he was looking for and what signs I should keep an eye out for in the future. He explained everything in a way that was easy to understand, walked me through the different treatment options without any pressure, and patiently answered all my questions. I really appreciated how knowledgeable and helpful he was.

I am very disappointed with their service and their warranty guarantee they claim. I got my home…read moretreated with these guys for termites. The termites came back within an year at the same place and other place. I spent a lot of money but I am not sure if their treatment is even effective. I have reached out twice so far in past 1-2 years and Nick has come to take a look. But everytime they say, "oh it's previous infection and it's not a new droppings". This is their standard response without taking ownership of their work. Their warranty is a joke!. Very disappointing to have went with these guys. You can't trust their work although they behave professionally.

I recently had Technician Jorge Duarte out to service my home for pest control, and I couldn't be…read moremore impressed with the experience. From the start, he was punctual, incredibly professional, and took the time to answer all my questions. Jorge Duarte was very respectful of my property, ensuring everything was handled safely and efficiently. If you're looking for reliable and thorough pest control! Jorge Duarte is excellent!

After dealing with ants and spiders making their way into our home, we decided it was time to get…read moresome professional help. After doing quite a bit of research, we decided to go with Citra Pest Control, and we're so glad we did! Their service has been top-notch, and we haven't had any issues since. Andrew was the technician who came out to help us, and he was absolutely amazing. He took the time to thoroughly explain the process and everything he would be doing that day. He was patient with all of our questions, very knowledgeable, and extremely polite and professional. We highly recommend Citra Pest Control to anyone looking for an excellent pest control company. And if you're lucky enough to have Andrew as your technician, you're in great hands!

It's been a loooong time since I've left a review at all but had to come back and update this. I'm…read morestill happy with my service! I've even started having EcoPro take care of my parents' house so they don't have to worry about the pests. Recently I've been working with Justin to coordinate appointments and he got my set up for their initial service. Summer months are particularly hard for us but Justin's always so nice about it & does a great job when he comes out to see us. Most of the time we see Steven for our service and his time estimates for arrival are pretty much spot on! I appreciate his punctuality and he's always got a smile on his face. He also listens to our concerns and zones in on those areas for us. Their job is not the most glamorous but you wouldn't be able to tell because of their level of service and friendliness. I would most definitely still recommend them for any pest control service you need!

Always quick to respond to an emergency situation. Our house became over run with ants and we…read moreneeded a quick turn around. Thanks for always being there to help us

I cannot recommend Rodent Control highly enough! From the moment I reached out for help with an…read moreissue at my house, their team was incredibly responsive and attentive. I have a busy schedule, but they were wonderfully flexible and worked directly with me to find the perfect time to come out. When they arrived, they didn't just rush through the process. They did incredibly thorough work to ensure the job was completely taken care of and gave me total peace of mind. If you are looking for a professional, accommodating, and highly effective team to handle your pest issues, look no further.

In our ADU we discovered rat and mice droppings in the attic…read more I called several company and they came out and They said the did not see anything,,, But downtown Los Gatos is very well known for rats and mice ,,, I called Rodent Control Mario found droppings, holes, coming in He truly is extremely professional Showed us pictures What a difference a professional company can make Thank you Rodent Control you are the best

Jonathan was really great, and I would recommend this company for pest needs! He was nice,…read moreefficient, and easy to work with. We had a terrible odor in our house and knew there was a dead animal somewhere under the house. Jonathan went under the house and found the dead animals and also checked the attic. He also sprayed some disinfectant to help with any lingering smell. The whole process was quick. 10/10 would recommend.

I can't comment on their pest services- but if you see a house inspection report from them just…read moretrash it. The only things that stood out in the report were: "I'm not an electrician - so can't report on.... I'm not a plumber so I can't report on... I'm not a hvac specialist so I can't report on..." end of the day, there was nothing in The report except all fluff and no stuff. The house had so many basic problems that the inspector failed to see. Thinking of pursuing this legally against them

Robert was incredibly quick to respond after our initial outreach, and spent 20+ minutes speaking…read morewith us late on a Thursday night to walk us through our options. He squeezed us in early the following week, and performed a quick, clean job with plenty of details for us and our tenant. While we hope we won't need any follow up treatments, we are confident that Robert will continues to do excellent work if we need to call him again!

These folks were among several who responded to my request on yelp about an insect I found in my…read morehome. While others were positive I was seeing a wingless subterranean termite, they identified the insect as harmless. Since I am nonetheless nervous about termites, I decided to take advantage of their free inspections, which is typical of the industry I believe. And a good thing. About a week later and just a couple days before they were to come over, there was a big deposit of Frasse in our bedroom. I took a picture and posed the question to Gemini and Meta AI, which both identified it as from dry wood termites. When Robert came, he did the same. Robert explained the immigration details well. Kept in touch. Fumigator who put tent on also was communicative. Does not appear that I received a call in advance from person who took tent off. Would have liked that. Overall, I am happy with the results so far. Well, at least I feel like they did the work and I am hopeful that I will not see any termite Frasse in the next three years, which is their guarantee. I would use them again for a fumigation.

6 years of great service, never missed a scheduled service, never an insect problem here!read more

We were having months long issues with ants that were entering through grout voids, under…read morebaseboards, etc. We tried Terro, which as worked for us before, as well as Advion ant gel. The ants seemed to like those baits and take them back to the colony, but just kept coming back. We lost our faith and patience in DIY-ing. Maybe it would have worked if we kept at it, but who knows? We called RPM because of reviews saying that they don't push subscription/recurring services as well as general high satisfaction levels. Everything was great. Easy to schedule an appointment (it was 1.5-2wks out, which was fine). Dustin was friendly, efficient, and happy to discuss the issue and my questions. And best of all, very few ants (like less than 10 total) throughout the house after they sprayed Termidor around the perimeter fence, foundation, and entries. While it didn't take a lot of time and I'm sure the chemicals weren't pricey, the cost considering the value delivered was very fair and reasonable. We'd do it 10/10 times again and we'll call RPM again for any future pest control issues.

Planet Orange employee George set up our appointments and answered questions re the service... he…read morewas great in every way, returning calls and sending emails punctually. Extremely knowledgeable, not pushy, and very friendly!! John E came to do the inspection and exceeded our expectations... he was extremely thorough, inspecting every crack and crevice inside, our home, the attic and basement. He is incredibly knowledgeable and taught us important things we need to know to keep insects and pests out. He exuded confidence and honesty. We requested John E to do our service in Portola Valley. Many thanks to Planet Orange for using Organic spray!! Catherine ,)

Horrible customer service. Does not work with you on…read morescheduling. They say they will call you 3 days prior to scheduling. They don't. They schedule you the day before. Product does not work. They spray for ants, but the ant never go away. The ants just move their nests to a new location

The technician, Brian, was on time to the commitment. Very professional and helpful, answered all…read moremy dumb questions. Would recommend Presto to anyone needing pest control service. Thanks Brian

I've been a realtor for over 16 plus years and I have never come across a termite business so…read morenegligent and unethical in the real estate servicesZ I had a Presto pest control appointment at a property in Cupertino, CA. This home was to be listed at $3.5M and this home had possible active termite Infestation. The owners wanted to fix. 24 hours before the day of appointment , I explained to the Presto technician I couldn't make it to the property to meet him. I explained beforehand there's a lockbox and provided him the code. The Technician acknowledged. He technician did only an exterior walk through of the home and provided a $$$ unreasonable quote which was much higher than what I expected. I also realized the Presto technician NEVER did a walk through inside the home. I know this because there were no interior photos in the Presto quote and my lockbox showed no access for the key removal. In summary, I received an incomplete and a very high $$$$ quote from Presto. I went with another vendor who was much more realistic and reasonable and in line with the termite work. I explained this to owner Jim via phone call and followed up with emails afterwards . I still have our communication correspondences. Jim Rossi acknowledged and wanted to make it right. I explained to Jim I went with another termite company because I was very disappointed in his company's incomplete work and because I always have a second vendor on hand for any real estate services. I thought that was the end. A few days ago, I received a letter from a collection agency saying Presto was coming to collect $106 for the incomplete termite visitation. I explained to Jim Rossi that his organization was very unprofessional about all this but Jim didn't listen and proceeded to collection from my brokerage. I called the collection company and left a VM to explain but they agency never responded to resolve this outstanding amount. I asked Jim to drop this petty charge due to his ego being hurt or whatever and move on and make sure going forward his team does a more complete and thorough job with termite inspection especially for high end homes in Cupertino, CA.

Called ABC yesterday morning, and they were able to get someone out for an estimate around noon…read more Amazing turnaround! The person I spoke to over the phone was very friendly and understanding, and the guys that came out were equally as so. They examined our house and found the location of our rodent problems--showing that it was much worse than we had expected. This would be a 5-star, but they were going to email me an estimate on how much it would cost to place traps, etc--but I never got a response. We double-checked that they had my email address correctly. (Update) Called this morning, and estimates ("proposals") can take 24-48 hours, and action may not start until 7-10 working days after acceptance. (Update) I wanted to give the review a fair shake after being home during one of their trap checks. Again, these guys are awesome! Granted, another misunderstanding for payment (quoted $50 for each bait check--I assumed I'd pay that day, but they'll submit an invoice once the traps are clean 2 visits in a row). It doesn't feel right to ding them a full star just for that--so 5 stars!

We live next to an open space preserve and have had many issues with wildlife over the years…read more(pigeons nesting under our solar, swallows nesting under the eaves, rats in our crawlspace, etc). We've worked with ABC for all of these issues and are consistently impressed. Pests can be very stubborn to get rid of - ABC is highly methodical and detail oriented in their approach, giving very effective results for us. Always friendly and professional, they are a pleasure to work with. We would not hesitate to recommend them very highly!