We came in right before closing today. With a blow out tire of my daughter's car. They were able to…read moreget a new one put on the rim with little notice. They saved me a huge headache. Not having to wait until the next day also. Thank you very much for all the help today. I really appreciate the customer service and care they gave.

Took my car in for an alignment, $130 for them to put sensors on my vehicle, drive it around for 5…read moreminutes and for them to tell me they couldn't fix the camber on my wheels due to a "third party auto part." Don't get rinsed by these guys.

I needed to replace my brakes on my vehicle. I haven't had the best experience with local shops as…read morewell as the nearest Mazda dealership. I looked at reviews online for nearby auto repairs shops. Deerfield Tire and Auto had high rating for their service and honesty. I scheduled an appointment for my vehicle to have the front brakes replaced. The customer service was superb. Troi and his team are very helpful and provided great service! I will definitely be back for maintenance and other auto service needs.

Stopped in 30 minutes into a roadtrip with our RV. They were happy to help us right away. So…read morethankful!

Amazing service, I had a walk in oil change and it was done in about an hour! They don't mark up…read moreprices as much as other shops in the area and they pay their employees well! 10/10 recommendation

Top Tier did a fantastic work on my 2005 Honda Pilot. Took it in June 26 and picked up by July 1…read more Quick service for all that they did. The service requested was met and much more. The person I interacted with, was knowledgeable, kind and friendly. Customer service these days is a value not found much these days. But Top Tier stepped up to the plate.

Local & friendly auto repair shop. I stopped in for tire rotation and oil change. They looked did…read morea safety inspection & let me know how much life my tires had left. Office is clean & the prices are reasonable.

We had our jeep inspected by Eagan who were so helpful & honest after our mechanic retired. We…read moreread many on-line reviews being so POSITIVE that was our SAME EXPERIENCE with Eagan Automotive. Being disabled & on limited income we needed someone to inspect the Jeep to know if it was safe to drive. Honesty is critical for vehicles when you are traveling on highways with your loved ones. We bought 5 vehicles during my marriage at 1 dealership where we experienced being lied to learning that dealership was telling us our jeep needed a new part that a second opinion told us that was not true. My neighbor told us of their mechanic being honest & not overcharging shared people were driving from other States to have him work on their vehicle. We learned their mechanic quit working for this same dealership but he was at their Madison Dealership shared with us he ethically & morally quit because this dealership owner was charging customers for repairs they did not need to keep money coming in to pay his payroll expenses validated our experience at this owner's second site scared us. He retired that we were looking for a new mechanic that Eagan's Automotive provided us with EXCELLENT SERVICE & were HONEST..... which we read on-line I am giving them my review as the REPAIRMAN you need to go for repairs. They are very busy as a result. BRAVO EAGAN AUTOMOTIVE CREW for being HONEST REPAIRMEN as vehicles must be SAFE on highways with our family member's SAFETY being your #1 priority.

I've been using Chet's for over 30 years. Wonderful people and service! Cost competitive with…read morevirtually any repair shop in town. They've done everything from transmissions to new tires. Will actually contact you when oil changes or other routine maintenance should be done. Eric (Chet's son) and his team go out of their way to give 1st class, personalized service. Wouldn't take my cars anywhere else!

ILLEGAL BEHAVIOR - SCUMMY BUSINESS PRACTICES - AVOID!…read more We've been using Chet's for a couple of years now due to their proximity to where we live, however we will NEVER be returning our vehicles for service here after our experiences during the last few visits. Last Tuesday, my wife's car went into limp mode. We had it towed here just to get the diagnostic work done to see if it was something worth fixing. It had a failed coil pack a few months ago that she drove with to get it home. This caused premature failure of the first catalytic converter, which is exactly what the mechanic (Matt) found wrong with it. On Thursday, they called upon finding this out and asked if they wanted us to proceed with further diagnostics (to check if the second cat had failed as well) and repairs. They quoted us $1500 additional parts/labor for an upstream catalytic converter replacement. I told them yes to the diagnostics, but to call me before they proceeded with any further work, as I thought the price was ridiculous. I had a feeling that what I said wasn't received properly, so exactly 5 minutes later I called back and was explicitly clear that we ONLY wanted them to perform additional diagnostic labor to check if the downstream cat had failed. I know I spoke to the same person both times because the number they called from and I called back to is different from their office number. They said they would be sure to tell the mechanic not to proceed with the repairs. Assuming that this would be a 10 minute job (dropping a scope into the downstream cat), I went in Friday to check if we could coordinate payment for the diagnostic efforts and arrange a tow for the car. The front desk employee (Roman) tells me the total was $1700 ($200 diag, $1500 parts/labor for parts replacement). After I explained the situation, he went into the back, apologized for the miscommunication issue, and said they would get the parts removed ASAP and make us whole in terms of payment. I figured this was reasonable, mistakes happen, and they were owning up to it. Come Monday afternoon, we called to see if the vehicle was ready to go. I spoke with Jeff on the phone initially who put the mechanic Matt on the line. He explained that since the parts were installed and the car had been driven (50 feet to the parking lot), the catalytic converter wasn't returnable and we would be on the hook for the full parts/labor as quoted. I told him that wasn't happening, to take the parts off and give us our vehicle back as left. Making a customer pay for unauthorized repairs is EXPLICITLY ILLEGAL behavior, under Wisconsin consumer protection law. My wife went in Tuesday morning to check on the vehicle (1 week since drop off) and they told her it would be a couple more hours before they got the part off. I called them back Tuesday afternoon, and they are now trying to get us on the hook for just the parts and they would comp the labor. They were charging $700 for the part. The vehicle is 11 years old and worth $3,000 at most, we are just trying to get another year out of it and do not need pricey OEM parts. I told Matt this was unacceptable, told him the state law that protects consumers in this exact condition, and let him know we would be taking them to small claims court if they would not honor our request. He blew me off and tried denying responsibility. We called back one more time, asking to speak to only the owner, at which point we were finally told that they would only be charging us for the diagnostic labor as authorized. When we went to pick up the vehicle Wednesday morning, and they only charged us for the diagnostic work as agreed. However, I took a glance under the hood and noticed the original catalytic converter was missing. I had to go back into the shop and ask for the part back, which is worth $50-100+ of scrap value. Come on. They have also charged us for snapping wheel studs that they overtightened in the first place. Tread carefully, these guys (or at least Jeff and Matt) will nickel and dime you for everything they can get away with.

When I used to live in Madison, WI, I previously took my old car into Broadway Tire & Auto to get…read morerepaired at least a few times. Out of all the times I've been there, the repair shop has had terrible customer service. I've had to deal with a man who works there named Tim who has always been unfriendly and disrespectful to customers. Another thing I've noticed about the auto mechanic, Tim is that he seems to be pissed off all the time. One time, when I was about to move to Los Angeles, my car was having problems and the motor got loud after I hit a curb that I didn't see. Sometimes, old cars are like that, and my old car had a lot of other similar problems when I got them fixed but they weren't fixed for very long. When I brought my car in to get looked at, Tim told me that he would take a look and let me know if there are any problems. An hour or 2 later, I got a call from Tim, and he told me that my car was severely damaged and that it can't be driven just because hitting the curb damaged a lot of things to that car. He blamed me for the damage and told me that he thinks I'm a bad driver even though I'm not. I explicitly told Tim that I was under a lot of stress and that I have to get on the road in a couple days to move to my new home and that I have no other choice. Tim didn't even care how I felt, and he told me that if I want the car fixed, I would have to pay $1600 which was a lot of money to spend out of my budget when I needed to save up most of my money for my move to LA. He also told me that he thinks I should sell my car and then fly to LA and buy a new one there if I don't want to pay the $1600. He even told me to come back over so that he could talk to me in person and show me what kinds of problems there were with my old car. Because I was in a very tough situation and on a very tight schedule and wanted to be able to get on the road to California on time, I just told Tim to fix the car as soon as possible and that I would pay the money for it. The repair took longer than I expected and all I did was hang out around the area all day but never went home. When I went back into the repair shop, I asked Tim if he could give me my keys to my apartment so that I could go home and rest until my car got fixed, but he refused to do that, and he threatened me by telling that if he gives me my apartment keys that I'll have to postpone my car repair and wait until the next day. I said no to that, and that I need it done as soon as possible so that I can get on the road on time. I spent all day waiting for my car to get fixed, and as it got closer to the time that Broadway Tire & Auto closed, I got a call from Tim letting me know that my car has been repaired and was ready to be picked up. When I got there and paid the money, my car was not in the parking lot, and when I asked Tim where my car was, he told me in a mean way that the mechanics were still finishing my car repair but that they'd leave it with me as soon as they were done. This made things even more frustrating that day, but as soon as I paid for my car repair and left, I knew that I shouldn't go back to this place again for car repairs or any other type of car maintenance. And even later on, my old car started to have a lot of mechanical problems again shortly after I got it repaired there. I do not recommend Broadway Tire & Auto. The mechanics that work there as well as the manager, Tim are very unfriendly, and they take advantage of people and try to rip them off by charging more money than most people can afford. If you don't want to be put in a tough car situation like I was in at Broadway Tire & Auto, then I'd say it's not worth it.

Got an oil change here - my car wasn't behaving normally afterwards so I had it checked out…read more Broadway tire drained my transmission fluid and overfilled my dirty oil. LOL. My car's okay but it could've been worse. I don't write reviews but just wanted to put this out there - a mistake like this shouldn't happen at a reputable mechanic in my opinion... Turned a $50 oil change into a $250 headache.

We were driving through Waunakee when our van's break line leak on 8/16/18, it was around 430 PM …read more We called 2 shops , both wont even take a look the van , they do not want to stay late . Adler's Automotive Service was the 3rd shop we called . BJ at Adler's Automotive Service was willing to stay late to fix . We went to Gold nugget few doors from garage , had dinner ,few drinks . BJ got our van fixed few hours later ,changed break line and brake caliper , price was very reasonable . We were glad he is willing to help ,otherwise we had to get a hotel in town , waited until next day . I recommend this repair shop .

I was visiting home for Thanksgiving and a couple days before I had to leave back for Atlanta, my…read morecar started leaking gas. I don't know anything about cars but knew that was bad news. I called around a couple places who were either closed for the holiday or were too busy to look at my car. I called Adlers and told them about my situation and they were immediately empathetic and found time to see me, even though they were already swamped with other vehicles. They fixed my car the same day, the cost was half of what they quoted, and they honestly treated me like a long term customer even though I'd had no established relationship. I wish I could use them as my primary mechanic and encourage anyone who's looking for some car help to give BJ at Adlers your patronage.

The kindest and most knowledgeable staff and owners in the area. Highly recommended. Best local…read moreauto shop in sun prairie.

Never going back here again. I brought my Kia Soul+ in for a tune-up, oil change, and transmission…read moreflush. The plugs and wires which I specifically asked for were not done, not sure if any of it was done. I did LOSE about 4 miles to the gallon after service, and there is increased hesitancy in acceleration now. I brought in my own oil/filter, AMS, which in every other vehicle I've owned, has INCREASED mileage by 2-3mpg. I don't know what these people got going on, but they certainly do not deserve the high rating they have. Take your vehicle elsewhere.