Extremely slow helped everyone else first even people that got here after me. Nobody communicated…read morethat I would be here for hours. They promised it would be 20 to 30 minutes earlier. Lobby is freezing cold. Bathroom is nasty needs to be cleaned. Would not come back

Awesome! For Father's Day our children cleaned up their dad's motorcycle. The motorcycle leaked…read moreoil and we had a significant amount to dispose of. I brought the excess oil to Jiffy Lube and asked how I should dispose of it. To my surprise the employees said they'd gladly take it and properly dispose of it - all for free! Now that is customer service! Thank you, Sun Prairie Jiffy Lube!

I needed an oil change and the dealership I usually go to was full till June. I needed an oil…read morechange badly. So that wasn't going to work. Called Christian brothers and they made the process sooooo incredibly seamless and easy! They came to my house, picked up my vehicle, serviced it and sent me my invoice to pay online!!!! Then dropped the vehicle back off to me. I have two young kids so not having to figure out when I could get there without kids was HUGE for me! Their staff was very friendly and fast! I recommend them to the fullest! I'll definitely be back! Thank you again!

AVOID AVOID AVOID. Absolutely avoid at all costs. Will charge you much higher prices than other…read morelocal shops, take unreasonable amounts of time to service your vehicle, are not transparent about their work or if they damage components of your vehicle, take zero accountability, and either fail to repair your vehicle or damage it in the process. Sorry excuse for an automotive shop all the way up to the corporate office that doesn't return phone calls. -someone who brought her car in for a strange noise in the wheel well over 5 months ago and has been without a vehicle since.

Adulthood and responsibilities have brought me to the lifestyle of the constant oil change. Or…read moremaybe it's still having a car from the 90's and wanting to make sure my beater car runs as well as it possibly can. Yeah, the latter. I've recently found a Oil Change location that I trust and that is Valvoline Instant Oil Change off of University Avenue in Madison. Not to be confused with their many other locations, while the other ones I've used have a friendly staff, this spot has a knowledgeable and direct staff (friendly too, of course). I can't remember the guy's name (Steve maybe?) but he's been there both times I've gone in and he tells me what my car needs and what I can go without for a while. Plus, they aren't shy about discounts - bring your receipt back, write a review, check in on FourSquare - all of these are easy ways to make your visit more affordable. Oh, and if you go regularly, they sometimes give you a 15% discount card to be used on your next visit. Their hours are actually somewhat convenient too - open until 6pm Monday thru Friday, plus Saturday AND Sunday hours? Bonus! I think I got there at 5:45 one night and had to wait about 15 minutes to get in (just a little after they officially closed), but they still spent the time to service my vehicle and were just as pleasant as usual. Professionals, that's what you'll get here.

DO NOT GET AN OIL CHANGE HERE!…read more Their technicians are either untrained or lazy. Their negligent behavior directly caused my skid plate to drag on the ground while driving 70 mph on the interstate. While they so graciously refunded the cost of the oil change, which essentially admitted guilt, they refused to reimburse the cost of the tow, repairs, hotel & Lyft. After calling Valvoline to make a claim, they said I would get a call back. Instead I had to call again after 4 days without hearing back from them. Ralph, the area manager, was absolutely rude and unapologetic. He is not a good representative of this company.

I had no issues whatsoever with this location. They did everything I needed them to do which was…read morejust a simple oil change. It took 15 min while I sat in my car, they filled tires and fluids as well. I had a $20 coupon and accepted it, great customer service throughout. I rated it a 5 because they were not pushy about other fixes I may have needed, they made suggestions and when I told them no they quickly went along with the process. Basically, a straight forward oil change, nothing over the top which is exactly what I was looking for.

I had a very disappointing experience. After bringing my car in for an oil change, I ran into…read morepayment issues with Apple Pay due to weak signal. Instead of helping, the staff member was impatient and rude, telling me I should've taken care of it before arriving.

Review of automatic CAR WASH ONLY…read more Prices range from $4 for basic wash to $9.50 for best. Pay at the station or at the pump with gas. Debit card only. USES BRUSHES! Got the best wash, which includes wax and Rain-X rinse. Car was covered with bugs and light dirt / dust from trip up north. Car wash did a pretty good job on the parts of the car that weren't dirty / buggy, but not so great on front or hood of car, lots of bugs and dirt left. Air dry was very effective. Car wash is easy to drive in and out of, unlike some close-by competitors that have tight turns at entry and exit. Pretty OK aside from the fact that it didn't completely clean the car. The $4 wash is probably a good deal for just knocking the dust off, if you don't mind brushes.

I went in for an oil change is it been a while since I've been to Woodmans as I had someone else…read morechanging my oil recently, but they weren't available. I don't think I'm going to be back. I used to be very satisfied with woodmans service but as of late not only have their prices increased substantially, the service is terrible. On the receipt that I received it specifically stated that the windshield was washed. It clearly was not washed. See photo. This makes me wonder what else they've checked that hasn't been done. Such as did they really empty my oil or only some of it? Did they just top my oil off. Did they put a new filter in?

How do you know you have an honest shop? When they, like a…read moredoctor, tell you that you have a terminal hospice patient and not something they can cure. I have never had a more honest shop. The news I got was terrible-tied with serious sentimental value-the answer I got was honest. I had to convince them to do the work to make it safe to drive-knowing there was no cure. Then they do it in record time, charge me less than others would or quoted and were nice as could be. They explained the in detail what they could and could not cure, advised that I not invest and after significant pressure offered a middle path. They stayed opened late to accommodate, did amazing work and did it well. I love this shop. You will too.

Don't let the other reviews fool you. Based on my experience, I would not recommend this shop or…read moreits staff. I brought my car in on August 10th for an oil change, tire rotation, and to check a service light on the dash. About an hour later I got a call about it, and was given an outrageous quote to repair the root cause of the light, which turned out to be my alternator. On that call I wasn't given any real explanation or even a breakdown of the cost. That's also where I learned about a diagnostic fee I would be charged even if I went ahead with the repair, something I was never told about upfront. I declined the repair. After that call, I got quotes from a dealership and two other local shops for the same alternator repair. DiMaggio was going to charge me roughly 30 percent more than the dealership and nearly 70 percent more than the other local shops. Nobody called to let me know my car was ready, so I showed up assuming it was done. At pickup, I was charged for services I never approved, with no explanation until I pushed for one. My invoice said I had been given a courtesy vehicle inspection, but I didn't actually receive the results until after I had already complained. When I asked for the manager's contact information in person, I was handed a business card with an incorrect email address on it. I had to track down his correct email myself just to reach him. He did call the following day, and I'm giving 2 stars instead of 1 only because of that call, but the conversation mostly defended his team's handling of things rather than offering any real path to fixing it. Because of that, I ended up taking my car to another shop instead. This experience was more than terrible. It didn't make sense on paper or even in person. Avoid this shop if you can.

Best automotive shop in town. Professional, honest, accurate, great warranty and they stand behind…read moretheir repairs.

Within a day of a tire rotation the TPMS light came on and the car wasn't registering the tire…read morepressure. Went back to Christian Brothers where they said I had 2 dead sensors. Thankfully the vehicle is still in warranty phase so I took it back to Kayser in Sauk where they determined that no codes were stored and they performed a tire sensor relearn where all the sensors learn and are now showing the tire pressures again on the screen. I realize if there was no warranty, Christian Brothers may have changed out 2 perfectly fine sensors. Hhhmmm...

I saw my last review was from 2015. So I an update was needed. Yes, still one of the best places in…read moreMonroe to get basic car repairs done. Thoughful and polite staff that understand customer service. They work on both our Honda CRV and Accord. Save me hundreds of dollars every year by providing professional car maintenance and repair. Thats Badger Express staff!

I have taken all my vehicles to them since they've open. Nick and the staff are great.....very…read morepolite & thorough. Such as recommending regular manufacture maintenance and being flexible with other issues that might arise with your vehicle. Overall, a fabulous experience......they have my endorsement. Corey Leitzen

Ömar and group are amazing. Very willing to work with you. Always trying to find the best and…read morecheapest solution. Very calm.

My car battery died today- huge bummer. I called a tow person to jump it and then called Budd's for…read morethe first time ever for a replacement battery. I was met with the absolute best customer service. Not only did they squeeze me into a tight schedule but they also did a quick check over on my car and made sure it was running as smoothly as possible. I knew I needed an oil change and they were able to get that done as well. I spoke with one of the owners in depth about their business philosophy of repair instead of replace parts when possible and always taking care of customers. They were super helpful and nice and took the time to explain everything. I will be going to this spot for all my car issues for the rest of my time in Madison. I felt like they really cared for their customers and I'm so glad I found them!!

Rob is a cool dude in a loose mood, he knows how to deal with people and comes across as a straight…read moreshooter. Don also enlightens the reception area with courtesy and knowledge. These guys make the place comfortable.

This is my go to car care place. I've always had great service and communication about services…read morewith them. Their rewards program is a worth while savings method. No matter how big or small my vehicle issue has been, they have helped.