Local & friendly auto repair shop. I stopped in for tire rotation and oil change. They looked did…read morea safety inspection & let me know how much life my tires had left. Office is clean & the prices are reasonable.

We had our jeep inspected by Eagan who were so helpful & honest after our mechanic retired. We…read moreread many on-line reviews being so POSITIVE that was our SAME EXPERIENCE with Eagan Automotive. Being disabled & on limited income we needed someone to inspect the Jeep to know if it was safe to drive. Honesty is critical for vehicles when you are traveling on highways with your loved ones. We bought 5 vehicles during my marriage at 1 dealership where we experienced being lied to learning that dealership was telling us our jeep needed a new part that a second opinion told us that was not true. My neighbor told us of their mechanic being honest & not overcharging shared people were driving from other States to have him work on their vehicle. We learned their mechanic quit working for this same dealership but he was at their Madison Dealership shared with us he ethically & morally quit because this dealership owner was charging customers for repairs they did not need to keep money coming in to pay his payroll expenses validated our experience at this owner's second site scared us. He retired that we were looking for a new mechanic that Eagan's Automotive provided us with EXCELLENT SERVICE & were HONEST..... which we read on-line I am giving them my review as the REPAIRMAN you need to go for repairs. They are very busy as a result. BRAVO EAGAN AUTOMOTIVE CREW for being HONEST REPAIRMEN as vehicles must be SAFE on highways with our family member's SAFETY being your #1 priority.

Will actively help you save money on what you need done or if you don't need something done they…read morewill tell you. Randall

Excellent service and price. Got me in the day I called. It seems I need more characters to post…read morethis review.

My first time with 'Don The Car Care Man' at the University Ave was during the time while I buying…read moremy current car. While all other places either quoted me higher prices or were super busy for a car inspection, Don's price was reasonable as well as was flexible with timings. They gave a detailed report on the car and told me that the serpentine belt ($170) is wearing off and needs to be replaced soon. With this, I was able to bargain a better price before buying my current car. In fact, the serpentine belt broke less than two months of me buying the car as they predicted. I have been getting my oil change here every 3-4 months ever since. Mine is a 11 year old car with 220 k miles, so there are new issues that regularly pops up. They give me estimates for all the repairs, they also tell me which one is necessary for me to drive and which is not (like my car's rattling noise at times which I'm fine with). They also call me if they find new issues while they are working and ask for my decision before moving further. I'm grateful to them for always being honest and kind to me. I strongly recommend the place on the University Ave especially if you work close to the campus. I usually call them to see if I can drop my car off in the morning before going to work at UW and I pick my car back around 5 pm when I head back home. This way I don't have to worry about losing working hours. Thanks Don The Car Care Man!

For the second time in a row there was a "billing error" that required me to challenge their…read morecharges. This time they charged my wife $71 to install a new headlight bulb that she brought in. When I called back and challenged they said there was an "error" and they didn't know why she was charged an extra $20. (I'll bet I know why...) Calls to other shops ranged around $20 for install to free if she bought the bulb at the dealer ($15ish). When Don owned it, it was a reputable shop, not any more.

I have been a customer of Smiths since 2011 and have had them work on all four of my vehicles at…read morevarious times. The work that Smiths has done for me ranges from oil changes, tire repair, and other regular maintenance to more major repairs like motor mounts, strut replacements, and A/C systems. I have found Smiths staff to be very courteous, professional, and honest and the quality of the work performed has been excellent. They also honored their warranty when a replacement part proved to be defective, replacing the part with a new one and changing nothing for the labor to swap out the bad part. Smiths is a great choice for your vehicle maintenance and repairs.

We came in right before closing today. With a blow out tire of my daughter's car. They were able to…read moreget a new one put on the rim with little notice. They saved me a huge headache. Not having to wait until the next day also. Thank you very much for all the help today. I really appreciate the customer service and care they gave.

A pleasant experience at an unpleasant time…read more Major car issues due to the extreme weather of early 2019. The car wouldn't start and needed to be towed to the garage. We found Dave and the team at Courtesy to be very helpful and helped us to determine the issues and find solutions. They were busy but were able to fit us in. I spoke to Dave several times as the diagnosis progressed. We discussed different options and talked about ways to ensure that the car was safe and to save money. I feel that Courtesy went above and beyond what I would have expected. I am happy to have found them.

Dave and his team at Courtesy Auto are some of the best I've ever seen. I've been to a handful of…read moremechanics, but tend to not return because I'm less than impressed. Courtesy Auto, on the other hand, has had me as a return customer many times now. Dave is honest and explains what the issue is in very basic English that is easy to understand. Every time I go I always know exactly what the problem is, how it'll be fixed, and how much it's going to cost me. His shop has made me want to continue buying VWs because I know I'll always have a great place to send them whenever an issue arises. If you have a VW you MUST go here!!

We've been there twice with two different cars Our Audi A4…read moreis usually the most expensive for services and they have incredible pricing. We had the breaks done on the Audi, it was fast and they cleaned the car after as well! They have full synth oil changes cheaper than we were previously getting. I got a new alternator and belt put on for the Nissan we have and it was done within a day or two, also cleaned the interior of the suv. Both times we had great experiences We will be going back

WOW! I can say that this is the best customer service I have ever had! I am a female who knows…read moreNOTHING about cars. I was on a cross country roadtrip when I started haveing engine trouble. I got to Madison, WI and needed the car fixed. I was terrified of being taken advantage of. All this was foreign to me as I did not have a car for most of my life. I called around to MANY transmission shops. When I found Midwest Engine Service I knew I was in the right place. From the get go, I was reassured by the kind voice on the phone. I spoke with the owner, Wayne. He went over the issue with my transmission top to bottom. He spoke in laymen's terms, so I actually understood what he was saying. Not only did I feel comfortable trusting Midwest Engine, they gave me the best quote and fastest turn around! Wayne kept me informed step by step, as I was still trying to finish my roadtrip. It seemed I needed a new axle, so I added that to the work order. Again, Waynes' thoughtful words and actions helped keep me at ease. When I got the call that the car was done, the price was even lower than the quote. This included the axle as well! I was so happy with the quality of work, the service and the trusting comfort they gave me. I was able to get back on the road the next morning. Finally, I was leaving Madison. As I was driving out of town that following morning, I got a call from Wayne. I instantly thought he was going to say they needed the car back or something. Why else would they be calling? It was Wayne. He called to make sure the car was running smoothly and that I had made it out of town ok. He then told me he also called to wish me a safe rest of my trip. I felt blessed. I had definitely found the greatest mechanic and team. They are just lovely, honest and have human integrity. Thank you Wayne & the team.

A mechanic at Marc's garage found me when I needed my battery jumped. Later I found their garage…read moreand have used them several times when I needed tire repair. They're always kind and personable. YES, I recommend Marc's Garage.

I have been there a couple times and was very pleased. They explain everything in detail and make…read moreit easy to understand. They explain the cost in detail do you know exactly the cost. Very clean and there cookies are so amazing. They also have many healthy snacks and all kinds of drinks. I will continue to take my jeep there until everything is finished. The ones who do the work are very knowledgeable. They treat you like family. If you need anything done go check them out. I give Marc's Garage a "10".

We've been going to Clausen's for many years and have been delighted with the service. We have…read morethree adult children who have each taken their vehicles there as well. We recommend them to anyone who asks our opinion on mechanics. The customer service and personal attention is genuine and much appreciated. We have, on several occasions, even elicited advice from our mechanic when considering the purchase of other cars. I highly recommend Clausen's Automotive.

Had my 2014 Jeep Patriot towed here after the starter died on me. Was initially quoted ~$860 for a…read morenew starter ($660 for an aftermarket refurbished) as Clausen claimed it was necessary to lift the manifold to reach it. However, I'd already done some research on the procedure and was suspicious. I called seven other mechanics and watched videos on how to change the starter in my vehicle, none of which indicated lifting the manifold was necessary, all of whom quoted it'd be ~$400-$500 for a new starter. I called Clausen back stating my belief that lifting the manifold was unnecessary and to please verify and, if so, if they were willing to price match the other quotes. Instead, Amber at the front desk was adamant she "trusted her tech" and doubled down that if I wanted a new starter it would be $860. So I towed my Jeep just down the road to Reece auto. They completed the job without needing to lift the manifold and charged me $390, less then half what Clausen quoted. Long story short: whether incompetent or crooked, Clausen tried to charge me $500 to perform unnecessary work. Amber may trust their tech, but you sure as heck shouldn't. AVOID.