This place is OUTSTANDING!! I ran over some nails in the road and they got stuck in two of my…read moretires. Stopped in here on my way to work and they inspected both tires, removed the nails and had me on my way in less than 30 minutes. All for a price that was very reasonable. The staff was understanding and helpful. The garage was IMMACULATE!! Enthusiastically recommend to anyone who needs a tire inspection or repair.

People say that first impression are everything because if you have a good experience you are more…read morelikely to return while a bad impression could mean a customer never comes back or worse leave a bad review affecting an establishment potential future customer. Based on my previous review I knew when I had a flat tire, flat tire & auto was the place to visit to get my issue solved. I had a flat tire due to hitting something on the road so I came here and after the staff assess the one tire it was determined that it had to be replaced. It cost 185 dollar after fees and tax. I like that while one staff member was preparing my new tire another worker put some air in my other three tire which was going above and beyond in my opinion. It took only about 17 minutes from start to finish so talk about quick service to getting me back on the road again. After paying my bill I even got a 10% off coupon to use for next time which was cool. All in all, this place is still great and would highly recommend anyone with tires issue to come here and get it fixed for a decent price.

My car has been sitting there for more than a month for transmission issue first they had no…read moremechanic then they replaced transmission and kept the car for 2 days to test drive it and when I picked up the car could not even drive it more than 3 miles took the car back and since had been waiting for the care get fixed they may be a good place for tire but definitely not reliable for anything else!

Honest mechanics great prices. Hard getting in and out of the lot due tight traffic in the area…read more But the service is worth the hassle.

I was complaining at work about my experiences getting oil changes at the dealership, and little…read moredid I know all of my coworkers go see John for their car maintenance. Directors that have been with the company for 20 years drive in from Bethesda for him to work on their cars. With the glowing recommendations I made my next oil change appointment with him. I dropped my car off in the morning and it was ready by lunch. They did a standard inspection and I walked away only spending about $150 on an oil change and new headlight. I am used to spending $900-$2000 every oil change. This was such a relief to my checking account. I will certainly be a returning customer, and am thankful to be done with the dealership! .

Met and exceeded expectations. Thoroughly know their business. After the alignment service, the car…read moretravels straight as an arrow.

Came here to get my tire balanced and to check for a slowly I think I had but they were backed up…read morefor another two or three hours so I could not use this service however I must say that the gentleman the counter was eager to try to fit me in even though there was a truck and a passenger tire replacement in front of me but breeding the reviews and experiencing how the matter is I'm towards their customers upon greetings and trying to get things scheduled has me believing this is the tire shop to come to when you are in georgetown. Definitely will be back when I have more time. Thank you for the valve cap

I'm new to the area of Germantown. I was having issues with my front tires and found this tire shop…read moreonline. I'm glad I found it. Once I arrived at the shop, Lucas was very professional. He was able to answer all my concerns regarding my tire issues. If I ever need any assistance, I know just the right place where to come to. Thank you again, and you guys rock!!!

Recently, I was changing my engine air filter when my Phillips head bit accidentally fell into the…read moreengine. After searching for it with no luck, I called my longtime mechanic, but they couldn't fit me in until the following week. I did a quick search and ended up calling this shop--they were able to squeeze me in that same afternoon. Not only did they find the missing bit, but they were also incredibly kind and completely nonjudgmental about the situation. The team was friendly, professional, and even shared a laugh with me about the whole ordeal. I truly appreciated their help and would recommend them ten times over!

I have been going to Germantown tire and auto for tire services for years -- if you buy tires…read morethrough them, you receive free tire rotation for the lifetime of your tires. Their service is consistently excellent, thorough and kind and cost estimates align with the bill when they complete their service. Highly recommend.

This is gotta be the worse place for a female Rose told us…read morewe needed tires n rotors Now the rotors was true But I went for a 2nd opinion And she lied about the situation She lost my business

Very friendly and nice people! They helped me out quickly and the prices were very reasonable!…read more Excellent local establishment! Highly recommend.

Order tires from tire rack and had them sent here for install. It was super fast and easy to set up…read morethe appointment. Day of I showed up and everything was on time. Four tires installed and alignment were done in about 2hrs, price was as quoted and reasonable. Did have an issue when I left with tires losing air but I contacted them and brought my car back and they fixed the leaking issue immediately. The work here was fast and good and their customer service was excellent. I felt like they cared about my issues and took care of me as a customer. Would recommend this place and will return for future service.

Sep'24 visit, the guys are awesome! They saw me same day and removed a nail in the outer wall…read more Checked everything and done in an hour...they are the best!!

I brought a Tesla Model Y to them in order to have a wheel swapped out and have the front end…read moreinspected. Most folks don't know this, but Performance models of these cars blow through suspensions every ~70k miles or so. Precision charged me for the tire swap (move TPS to new wheel and re-mount on the new wheel), but they also charged me an hour of labor to inspect the front end, something that they already had in clear view when on the lift when they were doing the tire work. However, I was fine with it as long as they did a complete job and reported accurate information. I was planning on having them also replace the main front end components anyway, but they will NOT install any parts that they did not get for your car. Even if they are OEM parts from the manufacturer of your car. (Tesla parts are a PITA to get in a timely fashion sometimes, and having to wait for them to arrive is not a great customer service experience... especially when they are OEM parts. I'm assuming it's not just liability, but that Precision wants the markup on the parts over a providing a good customer service experience.) Precision came back and told me there was nothing wrong with the front end of the vehicle. immediately knew that this was impossible. No Tesla Model Y Performance with the original suspension is fine at 85,000 miles. I asked a buddy at a Porsche dealer to look at the front end and ALL FOUR bushing in the front end components were torn. Literally, if the technician from Precision Auto had looked them, it would have been obvious. If the technician missed it, Precision has a serious issue. I did call them. I asked to speak to the manager. The person that called me back sounded awfully young but listened to me vent and indicated he's refund my money for the inspection. (He took my credit card info for the refund, so fingers crossed there.) I'm really sure based on that experience that Precision Auto is not where you want to go if you have a Tesla. I told them exactly what they needed to look for and I've got to wonder if the server desk told the tech anything that I mentioned. (I do have alot of experience working on cars. I just don't want to do it.) At least they did a good job with the tire... -shrug-

I have been a Precision Auto customer for decades, for really my entire lifetime as a driver. Just…read moreabout everyone in my family is a customer as this point, and that includes both sides of a large family. I wish I knew enough about the nuts and bolts to convince you categorically that they are the best, but here's what I can say: I do remember not long ago that they won what I understand to be THE national competition for best auto shop in the country, and I have to imagine that was a pretty big deal for a family-run business. So if you're just looking for people who know what they're doing, well that should be enough right there. I can tell you that they are the type of people who remember your name when you walk in, and that you will most likely have a few laughs while you're there. How often can someone say they have fond memories of getting their car repaired? I can, and I'm smiling right now thinking of how much my Dad loved talking with them about the world, and pretty much everything in it by the time we left... They have guided him and myself over the span of two vehicles each. Come to think of it, that's pretty good for over 30+ years, especially when we're still driving the latter two. Not to mention the first one I bought was, we'll say: not a good year from not a good company. They cut me so much slack, and put in so much extra work on that car for me. The hardest part for them though, had to be convincing me to buy a reliable, maintainable car next time, and convincing my Dad when it was time to let go of the truck he took such good care of for such a long time. In my case, it was a matter of helping me understand which makes and models not only last a long time, but will also save me a bunch of money over time. Such is the case on parts and labor, when the parts are easier to get, and the car is easier to fix, DUH... For my Dad, it was a matter of bedside manner, explaining that we've reached that time when the repairs are going to start costing more than the vehicle is worth. I say all that, because one way to tell whether someone is honest or not, is if you can point to some advice they gave you at the expense of their own profit. In a world where honesty is not a given in any industry, I think those are pretty good examples of where it still exists.