Good price, good fast service, highly recommend We had a lot of ants Mateo explained the reason - neighbor's trees touching our house - treated all and for now no bugs read more

Mateo is a true professional! Very knowledgeable, responsive and, most importantly, honest! We will definitely be contacting him again for future pest control needs. Highly recommended!!! read more

Had a massive roach problem in my apartment and Mateo was able to resolve the issue. Haven't had any issues since. His response time was excellent and I would highly recommend Goodbye Pest Control to anyone having pest issues. read more

I had a newly formed bee nest at my house, called Goodbye Bugs on a Saturday for a quote. Rafael Mateo was at my place promptly. He assessed the situation and came back within the hour to remove the bees without harm. He even knows of a farm where he could take the bees to. Mateo is very courteous and was fair with the pricing. Payment was easy via Cash App. He also guaranteed his work. I highly recommend Rafael Mateo from Goodbye Bugs for any issues with pest control. read more

VERY HONEST. Mateo called me within 10 minutes of me seeking an estimate. He didn't try to upsell me, butwas very honest with the best way to handle a termite infestation if you own a townhome. Although, I may not hire his company because I have to speak with 4 other unit owners, rest assured that Matteo is an honest, small/medium-sized business owner who can help. You cannot do better! read more

Thank you Mateo!!! I have a serious roach phobia so when I started seeing little tiny monsters in my apartment I panicked. I called Mateo because of all the great reviews. Once again fellow yelpers helped me find the best company. Mateo was extremely professional and reassuring. We set up an appointment quicky. I thought it would take a few weeks for them to die off but to my relief it only took a few days.I couldn't be happier. I will be using them again for regular upkeep so the monsters don't come back. I am so happy to have found an honest company with fair prices and EXCELLENT service. Highly recommend! read more

Great company and customer service! Mateo is very knowledgable in what he does and takes the time to explain to you the pest issue. Highly recommended. read more

Called this company after getting the run around for a week with the one my association gave me. They came out the same day I called them, sprayed different things based on the issue in that room and where the bugs were coming in at. He used spray that had no odor and dried in an hour. This was great for me since I have pets and I have severe sinus issues. He was polite, courteous and very pleasant to talk to. Work is guaranteed, a hard thing to find. Recommended some things to help keep bugs out, ie weather stripping for my very old front door with gaps etc.. He even called to check in a few days later to be sure they had not come back. I will be calling him back for routine service to keep them gone. I would personally recommend this company to anyone, even my own family. read more

I had a really bad ant situation inside and outside of my home because all of the rain. They were making nests outside and then finding ways to come inside due to daily rain. They were making long lines and finding various ways to come inside. Matteo came out and assessed the situation he told me right away that he was confident he could fix the problem. He sprayed outside to kill the nests and inside as well to create a barrier. It has been four days and I have not seen one ant inside out even outside on my patio. It has been a huge relief to finally be ant free! I would definitely recommend him to anyone and will retain his services for future issues. read more

I am extremely happy to have found Mateo. Right from the beginning he was extremely professional and it is obvious that he truly cares about what he does. He wants to make sure that every job is done accurately the first time. I thought the attention he gave to the job was incredible. He is very knowledgeable and he took his time to explain everything to me making sure that I knew what was going on during every step of the process. Goodbye Bugs Pest Control is A+ in my book, and I would gladly hire him again! read more

This company is awesome. Mateo is courteous and professional. He always answers the phone and handles your issue quickly.

Just moving to Miami from Atlanta and finding good, even acceptable customer service has been a hassle. When I called Mateo, he answered immediately and was very hospitable and guaranteed that he would be able to handle the problem at hand. Even offered to return for free if the problem persisted. He and his son came earlier than expected, they we're cool people to talk and laugh with. He showed genuine concern and care for the problem at hand and you can tell he cared about what he was doing. They did a diligent job, very swiftly, and I am already seeing results even earlier than expected. I work in sales and I know that not only the value of the product you're selling matters, but also the customer service. Mateo has both areas mastered, if you're looking for an exterminator, he is your guy. Kudos my man! read more

I called the owner today as I was concerned to see my baby wake up with several big bites. My husband was adamant that a mosquito must have gotten into the nursery somehow and that it wasn't a spider or anything else. Long story short, I called a couple of fumigators to see who could come check out the house today as I didn't want to put the baby to sleep in there again without having it fumigated if it needed to happen. The owner came over the same day and confirmed that there were no signs of ants or anything else that would cause those bites. He was very genuine and stated he wasn't the type of person who takes advantage of people and charges them for unnecessary work. With that being said, he assured us that it was definitely mosquito bites and went on to say what we could do to ensure they don't enter the house. Should we need to fumigate in the future I definitely plan to call this company again. Hey own me over with their respect and integrity. read more

I messaged the owner through yelp at 930pm thinking I would get a reply the next day. Not only did he reply right away, he also called me to set up an appointment for the next day. After a thorough walk through of my house he explained to me the game plan and went right to work. We saw results within one hour of him leaving. And have not had any problems since. I highly recommend him to anyone looking to get great service and outstanding customer service! read more

This company is amazing. Professional, courteous, and on time. Mateo, the owner, is knowledgeable and well priced and will sure to give you the best service in town without breaking your bank account! Call him and you won't regret it. read more

This company offers outstanding service. I've been using this company for over two years now and I can guarantee it's the best one out there. Rafael is extremely helpful and personable. He is willing to answer all your questions and does not mind spending the time with each one of his clients. Ever since he's been fumigating at my house we no longer have any roach/ant problems. I've recommended him to my family and to many of my friends. I also have cats and dogs and his pesticide is safe for them. Kills the bugs and keeps my animals safe. The pricing is also excellent and he guarantees if you find any bugs following the next couple of days after he fumigates he will come back and take care of the problem. Highly recommended! read more

Goodbye Bugs is amazing!!! I purchased a house, found them on Yelp and called them on the day of my closing. There was an ant problem (3 kinds of ants) as the house had been empty for a while. They sprayed in and out, and from day 1, no more ants!!! It is now 6 months later and no insects in the house! As a precaution I had them quote me to tent for termites and they were great and fast as always. With the Zika scare, I wanted to spray for mosquitos and they do that too! No Zika here! Thank you Goodbye bugs! read more

I recently bought a home that needed to be tented for termites. I always use yelp and was impressed with the reviews and the rating for Goodbye Bugs. I requested a quote through the yelp app and was called back within the hour. I was called by Matteo and that is where I quickly began to realize why the great reviews. Matteo is a very professional, upfront, honest , and kind man that treats you like family. As homeowners all know, when you have a home there is always something to fix or do. And you begin to interact with many contractors and handy men, etc. Especially in Miami this can be a very dicey process which more often than not leaves you dissatisfied and feeling duped. Matteo is a breath of fresh air and really made this an easy and professional process. He even went on to advise me that if I was going to change my roof (which I am in the process of now) that I should wait for all the new wood to be added before I tent and make sure it was before they put the tile so his guys wouldn't break any tiles by mistake. This was a great suggestion by him and it meant that he would have to wait a few months to tent. Many others wouldn't mention that because they want to tent right away to get paid. Matteo is a decent man that knows what he is doing and I recommend to all. You won't be disappointed. read more

So after finding 4 roaches in my house within 24 hours, I had enough. The first place I called was Orkin and they were charging me $149 plus $99 every month after that. Plus, you have to sign a contract with them. I was so fed up with the roaches I agreed to it and they said the earliest they could come was the next morning. I started researching online and saw Orkin has horrible ratings and decided to download yelp and see if I could find something better. I found this company with great reviews and decided to call. Mateo picked up the phone and said he would be at my house the same day to give me an estimate. He came and gave me a great price and got down to it right away. He answered all the questions I had and was very knowledgable of the problem. He even swept my house of dead roaches so he would know which ones he had killed. He also found the roach nest and got rid of it! I was so relieved. I don't think anyone else would've gone above and beyond like he did and I'm so grateful. Needless to say, I called Orkin right away and cancelled! I highly recommend this company to anyone! read more

Seems like the service is good, until you fill out the review online. After that...good luck trying to get Mateo to come back out to your house. Seems like he is more interested in having good reviews online, than providing service and attending to customers. Moving on to the next Pest Control company. read more

If you are having a bug problem in your home, please call Mateo. After freaking out about having a roach infestation in my kitchen, and seeing his other reviews on yelp, I called Mateo. He was everything the reviews said, and more. he was incredibly sweet and helpful. He even offered to come out on a sunday afternoon to check out my bug situation. Never once have I written a review on any website, but Mateo's service was too wonderful not to. He knew so much about the certain bugs in my place, how to get rid of them, and make me feel so comfortable and reassured he would take care of my problem. Before he left I could already see many of the bugs dropping dead, which means it was working in only a matter of minutes. Still too early too see final results, but I cant say enough good things about this company and Mateo, and the service I got. So happy I didn't call another company to give me the run around and charge me insane amounts. Highly Highly recommended, and will be passing on his info to friends and family if they have similar bug issues!! read more

I had a wasp nest in 3 different locations of my house. The wasps had already built 3 nests and were all over my backyard. After contacting Orkin and getting a ridiculous quote I decided to Yelp it and came across Goodbye pest control and I am more than happy I did. Initially I asked Mr.Mateo to come on on a Saturday but he informed me that he was working on the beach and had asked me if I didn't mind waiting until Sunday morning which was his day off but that he would come anyway. I agreed and then we came up with a time. Initially Mr . Mateo did not arrive on time but he called me and said he had the times mixed up but by this time I had already departed for work. Mr. Mateo killed all the wasps and also took down the nests. Even though he did not have to he also left me a bottle of wasp killer on my doorstep. Mr Mateo told me that since he made an error on the time he would not charge me for his services. I couldn't believe that he would do that. Very professional. I would definitely recommend him to anyone. read more

I never really write reviews but I had to write one on Goodbye Bugs! Mateo was amazing and was willing to go above and beyond for our bug issue. I called him about a week ago and told him about these little flying ants that were invading our living room through our French doors that lead to our pool. These things were coming into the house by the hundreds! DISGUSTING! I immediately went on yelp to try and find an exterminator and right at the top was Mateo and his company so I called. He immediately took my call and that same day he was at my house and as soon as I decided on him for the services he was here the next day he was back fumigating and for an awesome price! I was so happy to find someone who was not only professional but also so nice and service oriented. He even followed up with a phone call to see how we were doing and if there was any issues to call him right away. Mateo is great and friendly and if you need an exterminator don't hesitate to call him, You won't regret it! read more

After speaking to Rafael twice and scheduling and confirming 2 appointments he never showed up to none of the appointments. Very disappointing especially that arrangements were made for there to be someone at the property for inspection. Very poor customer service. read more

I live in old cutler and I had a really bad bug problem, Goodbye bugs came by and handled the issue the same day. They even did a follow up a week later for free! Very professional. I'm a happy customer! read more

Really good work! affordable prices! Thankyou mateo.. fleas and ants are under control!

After some back and forth Mateo came to my house, assessed the situation & took care of our pest problem. He was apologetic for missing our previous appointment and was extremely professional. I look forward to our follow up appointment. He's a genuine person which is rare to find! read more

Communication, honesty, and service are some the most important attributes I look for when searching for a service company. Rafael Mateo and his company went beyond the normal expectations of how a company in his industry should perform. Mateo actually cares about his clients. He offers complete transparency and explanation of what is involved when tenting a residence for termites. He is professional and courteous, and assisted us in all aspects during the process. Through all our investigation and experience with other companies, our decision to use Goodbye Bugs Pest Control turned out to be the best choice. I would not hesitate to use his services again and highly recommend this company. read more

Called Mateo and he was very responsive and immediately set up a time, the next day, to stop by and give us an estimate - it was for an older home we were moving into in Coral Gables. He was very professional, considerate and reasonable. He fit us into his schedule and made several accommodations to ensure we were satisfied. Great service, great results, great person, great company. Will be using him again. read more

I wish I could give Mateo 10 stars! He returned my call right away, came out same day and took care of an insect problem -- all on his day off simply because he was sympathetic that my family was allergic to wasps! I have since had him do the fumigation on the inside and outside of my home. He is thorough, honest and knowledgeable. His prices are more than fair and considering how reliable he is, he deserves all the business in the world. I highly recommend him! read more

R. Matteo from Goodbye Bugs is not only friendly and on time, he is also very competent, knowledgable and takes every job very seriously. The job he has done inside and outside my house was done more than thoroughly. I am so glad I decided to call him. I definitely feel protected from those bugs now! Also he caters towards his customers time wise. I had to call him during the week after spotting a roach in my kitchen the other night. Since I work during the week I wasn't able to be home before 7 pm. He gave me an appointment for a free estimate for 7 pm without a problem! I am what you call a HAPPY CUSTOMER (and those are rare those days). Thank you R. Matteo! read more

I live in Pinecrest and I've had a terrible infestation of the small worms, centipedes, I had 20 of these worms per day coming into my house through the sliding glass doors or any window opening. Outside of the house there were hundreds and I've fought this fight for over a year. I mentioned my frustration picking up these worms every day when a co-worker recommended Rafael Mateo, owner of Goodbye Bugs Pest Control. He came out on a Saturday and within two weeks, I do not have any evidence inside my home any longer. He sprayed inside my home and the entire perimeter recommending the entire yard. I hope I never see one of these centipedes again inside my home. Thanks Rafael read more

Mateo is the man! If your in Miami, don't waste your time on anyone else... He is your guy! He was on time and very knowledgeable about my roach situation. He came in to inspect and literally worked on it the next few days. I have yet to see any roaches. It was a one shot one kill treatment. The work is guaranteed and he is even willing to come back in the case that I was still experiencing this problem again. I salute you! Call this man immediately read more

I called and there was no answer, and then a few minutes later I got a text that they would call back which they never did. A few days later I called back and was told to text my address because they would come by. I stayed home and they never showed up and didn't respond to my text message asking where there were. Horrible service. read more

It took a few days to get him to come to the house, but it was worth it. I understand this is busy season for termites and he's got a lot of work. Be patient and give him a chance. I got the best price and honest service. This was going to be my third opinion before deciding on what to do and he made me feel comfortable enough to decide to give him the job. Very eager to please and is meticulous enough to explain how to do the job right. Will be using him for my tent service. read more

Rafael is great! He is always responds to my phone calls quickly and helps me with the insect needs. He is very knowledgable and professional. I would recommend his services 100%. read more

Best costumer service ever. I had the chance to call Mr. Mateo twice, fisrt for a carpenter ant infestation in the kids bedroom wall, called him on a Sunday evening very late, he was at my house first thing in the morning. He kept coming back evryday to make sure they where all gone. 2nd time, for a little visitor that came thru our garage... a mouse, he came the same day I called him. He kept calling me every other day, following up on his service, 4 days later our visitor was stuck to a special glue. A week later he showed up at the house, making sure that was the only one, he still put more glue, away form pets and the kids. Great service!!! Thank you Mateo!!! read more

This is my first review ever. Mateo is by far the greatest in the business. I called, he answered and helped right away. If you can't reach him at first, shoot him a text with your bug issue and he'll contact you asap. He came into my house, took his time to assess the bug problem and solved it right away. He really knows what he's doing... I can't express enough how thankful I am I contacted him to solve my roach and flying ants issue. A great company, great spirit, amazing service. read more

I found this company on Yelp and called them because of such great reviews. I can genuinely say, I am very happy with my decision. Matteo is great, and keeps his word. He picks up the phone every time one calls and comes to do the job as soon as he can. I highly recommend Goodbye Bugs Pest Control to everyone. read more