Good morning everyone! Ok, if you are reading this review you are probably having a termite or pest control problem right? Well so did I! Unfortunately, as I was looking in to several companies I found that many of the name brand companies like Orkin, Terminix, etc. really left a lot to be desired. Why you may ask well good question.... So for some of us that have opted to have spray foam insulation installed in our homes at some point, as it is some of the best insulation out there, it seems these companies (especially Orkin) have absolutely no interest in helping us out or even discussing any options with me. They flat out just said thanks but no thanks... Enter "The Termite Guys" and boy am I very glad I called this outfit. Let's just say they really know how to provide excellent customer service. Spoke to both Matthew and Eddie and both were knowledgeable and worked with me to treat my house for both dry wood termites and subterranean termites as well. After some discussion we coordinated getting the house treated at the same time I replaced my roof so I could treat all the new wood being installed. I can tell you that there are not many companies that are willing to do something like that but the Termite Guys are willing to work with you and do whatever it takes to get you taken care of. After treating my home, I opted for a maintenance plan where they come back periodically to inspect and retreat if necessary. One thing is for sure, here in South Florida all our homes are subject to getting termites at one point or another. When you do do you want to work with a national company that cares little to nothing about you and your home or do you want to work with a local company that cares and will work with you to put a plan together and get you taken care of. From my perspective, this company was a real pleasure to work with and I highly recommend you give them a call if you are looking to treat your home for termites. From a cost perspective they were very reasonable as well and offered me a great deal to perform a full treatment at my home. Hope this helps and wishing you a successful termite treatment project! read more

Incredibly unprofessional workers. Driver of one of the trucks wouldn't move his vehicle so we could pass and proceed to cuss out my father-in-law, calling him stupid and a "bitch". We had the right of way, and instead of just backing up so we could pass he proceeded to park and not move, blocking multiple other cars from exiting. If this is how they treat you on the road in front of other people, imagine how unprofessional they are behind scenes. read more

I bought their tentless service, but termites' wings reappeared months later. I called them, and they told me I'd have to wait 1.5 months for a check-up. They hung up on me immediately if I called again. read more

Don't waste your time. I used Yelp to begin getting quotes for an extermination and this company was one of the ones that replied. Javier replied promptly and I called the office to make the appointment. The appointment was for today (Friday) between 12 and 4:00 p.m. I have had quite a bit of work done on the house over the past year and I have not had anyone who needed a four hour window, but these guys do for some unknown reason. I made the appointment and gave them all the necessary information. On Thursday I turned off my phone for work and after work I go to school. I often don't turn the phone back on until the next day. On Friday I saw that they had left three voicemails confirming my appointment. First of all, a service call does not require a confirmation. I gave them my address. I had agreed upon a ridiculously large window. All they had to do was show up. Again, I have had a lot of work done and I have had close to 20 service people at my house giving me estimates. Not one of them ever confirmed the appointment. Later on I saw they had texted me, confirming my appointment from 9:00 a.m. until 1:00 p.m. That was not the time I had agreed upon. Either this was a mistake, or they had changed the time of the appointment without checking with me. Either way it looks like incompetence on their part. I waited all day and they never showed up. At 3:00 I texted Javier again and let him know that I had an appointment and asked if he knew what time they planned on getting here. He never replied. The end result is, I wasted an entire day waiting for a company that never showed. I assume it's because I did not confirm the appointment, but I did confirm it. I confirmed it when I made it. That is all the confirmation that any company needs when they have my address. It's not like I can sneak out on them. They know where I live. Instead they chose to be highly unprofessional and simply not show up. This is inexcusable and a poor way to treat a potential customer. Particularly when that customer was brought to you through Yelp. They should have realized that it would end up with a bad review. read more

I've had two occasions to call upon the services of this Termite control company. To date I can only say they have provided results and proven very satisfactory. The lady who runs the office is also very nice and helpful for coordinating the specialists who come out to treat the infested areas. I recommend them highly! read more

Prompt responses, competitive pricing, amazing customer care!!!!!! One treatment and I have not seen signs of termite activity since!!! Would highly recommend read more

Very punctual and affordable service. My house was just treated a few days ago so it's too soon to tell the effectiveness of their product but the process went well. They all speak English, that's always a plus! read more

Instead of the "Termite Guys", this business should be called the "Termite Middlemen". They are merely a front for a subcontractor, who is a completely different company. In fairness, I think the sub did a good job fumigating and clearing the house. The "Termite Guys" only real responsibilities were communication and coordination, which they did poorly. Long story short, I wasted an entire workday waiting for the crew that showed up at 4:50pm to tent the house. Then we wasted another entire day waiting for the tech that clears the house. Also, they require full payment in advance before any work is done. Next time I will hire an actual fumigator directly. read more

The team from The Termite Guys were very professional, from the sales rep that came out to give us a quote to the guys that fumigated our home. Prices are affordable, highly recommended them. read more

We had no clue on how to proceed with the termites,we called the termite guys.When Mathew came he was very polite when up in the attic checked and then explained everything to us,the procedures they could do and he was very honest and explained everything.When they came to do the spraying in the attic,Jonathan and Humberto were suoer Nice they also explained everything they did.Very pleased with their service,definitely recommend read more

So far we've worked with Matthew & Oliver and both are stand up guys! Talk about excellent service & affordable prices !! We couldn't be happier with Termite Guys. Great prices for fumigation services and we will be working with them to tent out property soon enough. Highly recommended. Thanks so much for coming through for us! read more

Professional, serious, they explain the fumigation process, the best price, I recommend them 100%, Javier, Mary and Oliver THANK YOU !!! read more

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Great service and didn't try to pressure us into tenting the house. Actually recommended a lower cost alternative.

Very happy with their service! The price was very reasonable, and the team was professional and friendly. They arrived on time the next day and did an excellent job treating every room, basement, and attic. I'm so glad I did not have to tent and leave my house. The one-year warranty is great. If there is any evidence of new termite activity, they will come out and treat it at no additional charge. I highly recommend The Termite Guys. read more

What can fill someone with dread in an instant? Seeing a neighbor with a tent over their house! We spotted some termites and I almost started crying! A friend referred us and I made the call! Friendly, on time, honest, clear communicators. Are we still in Miami?! They fixed our problem within the week, working with our schedule, and we avoided tenting the house! I highly recommend them! read more

Doing business with The Termite Guys was truly a pleasure. They are responsive, very professional and extremely knowledgeable. From beginning to end, they were on time, showing up when they said they would. Got to the task at hand efficiently. And they where extremely cautious, courteous & clean. I definitely recommend them! The Salazar Home read more

Got the number from my mother in law who was very happy with their service, so I decided to give them a try. Spoke with Maggie and set up an appointment to have both my house and my moms fumigated. Maggie advised that service agent will call me about 30min prior arrive. Here we are at the appointment date, got a call from Eddie that he was about 30min out from my moms house and that he would call me prior to arrival to advise my mom. After Eddie finished my moms house I got a call from the office and it was Maggie regarding payment. I asked if after my house get fumigated can I pay both of them together? Maggie did not have a problem with that, that she call after my appointment was completed. Eddie arrived fumigated, I has worried it would affect my dogs. He told me they would be fine, he is a breeder on the side and the chemical does not affect the dogs. Eddie was informative and even suggested a resolution for my mosquito problem in my yard. The solution was not costly, and they used it on the owners property because he was having a similar issue and has had great results. After Eddie left, about 30min later, Maggie called regarding payment. She gave me a few option, online invoice, Zelle, or she would take payment over the phone. All in all, I had great service and dealing with Maggie and Eddie was a pleasure. Oh and by the way, Eddie was patient with my mom and went a little out of his way to accommodate her. read more

These folks are the real Thing. Got many estimates and inspections from several companies (including the ones you see on TV). The Termite Guys follow through and do it by addressing the termites' life cycle. Plus a very reasonable price, avoiding the Tent. Make sure to call Matthew Vanriel for the inspection and quote. He is hands-on as well as the rest of this family team; Javier, Maggie. Very professional and thorough, as well as friendly company. Thinking about doing the regular pest control as well. read more

Extraordinary Service - Very professional - exceeded my expectations Always on time I will recommend 100% read more

Matts Sales Rep, very professional, clear and honest, I am very satisfied with the entire team, who did the job. On Time. read more

Great service knowledgeable they don't just tent your house if it isn't necessary like most termite company's they actually do the work and make sure they only do the service you need ! read more

These guys respond to inquiries on Yelp asap. Very competitive prices and they do a great service. They provide service to us in the florida keys. read more

I called on a Monday, they sent out an estimator the next day and he was knowledgeable and on time. My house was being completely renovated so the woman explained that's the best time for treatment. I told them during the home inspection before buying they had found some termite residue outside and I wanted to just tent the whole house just in case, instead of her just saying yes and taking my money she told me that wasn't necessary. Not to mention they actually do tentless treatments! And all eco friendly! The 3 guys who showed up were very good with communicating they ran a little late but notified me which I greatly appreciate. They really took their time to check everything. Because the house was empty and walls were down it only took about 30-40 mins! read more

They showed up on time for the estimate. Gave me a great deal for all their services and they showed on time and finished the job as they promised. Oliver was great as well as Matt who handled the sales part. Truly believe they are the right team for all exterminating needs. I needed to be treated for subterranean termites and they also took precaution to cover dry wood termites as well. Which was not included in other quotes. Plus their renewal for warranty was very low compared to other quotes. Great job in handling this project for me The Termite Guys! read more

They were prompt, responsive and on time. I was so happy with their quote and level of professionalism. Signed up for bi monthly extermination services! read more

From the moment I contacted The Termite Guys for a free inspection to the actual termite treatment, everything was such a pleasant experience. They worked with my schedule, gave a fair price and even gave me a year warranty on their work. I would recommend The Termite Guys to anyone having any termite issues. They are true experts and very nice people. read more

Great service, showed on time called when they agreed to call. Very helpful and knowledgeable, a few suggestions were made it was up to us, what and which option we wanted. Very few business, take the time to explain or provide better options. Price was perfect, I had called a couple of places and believe or not double and just about. I don't for see a problem for a few years but we are in Florida, and creepy crawlers are everywhere, but I would not turn anywhere else. I would continue doing business with The Termites Guys. Patricia S. read more

Oliver was great. Prompt, efficient, and honest. Definitely refreshing to hire a true professional and will use this company again, but hopefully will not have to! read more

Used them on my own personal house. These guys did a great job. Very reliable. On time. I do real estate here in Miami and will recommend them to all my clients. read more

I highly recommend this company! Excellent experience starting with Javier Sr and the ones that did the job, Javier Jr and Edy all I have is the best experience ever. The were punctual which is hard to see now a days. They explained everything that was happening to me. They were very thorough and they Ed had a lot of experience! It has been a few weeks and we haven't seen any problems. I am a very satisfied client. Maggie González read more

Really professional from inspection to quote.. Taking the time to explain the process.. Solid appointment.. All work was done with great attention to detail.. I would definitely recommend to any one especially if your dealing subterranean termites. read more

Great service and professional. I called monday morning, there was someone there Monday afternoon, and the crew came on Thursday to fix deal with the issues. Fast and professional! read more

Honestly I have no complaints at all. The person answering phone calls and request has been great, the people coming to spray my home have been great. I have had them come multiple times as I see wings and termites sometimes lingering and they are always happy to come and spray again on any places that I see termite droppings or termites themselves. No complaints 10/10 service. read more

Working with The Termite Guys was a wonderful experience from start to finish. Matt came out to do the inspection and give the estimate, he was knowledgeable and pleasant to work with. I didn't feel the need to seek any other estimates. The team that was sent out to do the job,Oliver, Ossie, and John were very professional, thorough, and neat. I would recommend The Termite Guys to anyone. Thank You Termite Guys!! read more

These guys are awesome! Fair pricing, great communication and impeccable work. They also warranty their work... Highly recommend! read more

I had several inspections. And I chose this company. They were quick and response and were very attentive when they assessed my termite problem. They went through every room.They sealed all the holes. They put the poison in the wall. This is a very tedious job. When I say they sealed all the holes in the ceiling in the walls they did!!! The first night I seen two termites. I have not seen ANY sense and it has been a week. I am extremely happy about this service. They cleaned up everything after they left and even vacuumed up any debris that was left behind. They were on time which is very important for me. I definitely highly recommend this company. read more

The team was responsive, professional, thorough and very informative. I hope we don't need them in the future but if we do they will be our business of choice. Thank you again!!! read more

This team was great. We schedule an appointment and they were in time. Gave me best pratic for future. They also were informative and worked very clean and fast. I would recommend them again to anyone read more

So my wife and I had a termite issue for some time now.so she called the termite guys,and Oliver Came out and explained the difference between tenting vs tentless treatment and I was sold less than five minutes!it's been 5 months now and NOT ONE TERMITE IN SIGHT!mind you my neighbors were like that does not work and they will be back to spot treat other areas.mind you since they tented like a year ago they've had techs go over and spot treated and they still have termites!It was priced right and I didn't have to leave my home nor did I have to remove my pets.thank you termite guys and Oliver you are truly the best! read more

It was a pleasure to deal with The Termite Guys from start to finish. Maggie in the office scheduled our evaluation promptly and Matthew did a thorough check of our problem areas and other wood features, and answered all of our questions. Ossie and Jonathan arrived as scheduled to perform the spot treatment. They were both professional and helpful. They even came a second time to treat our crawl space because we were worried that one of our cats may be under the house. read more