Good morning everyone! Ok, if you are reading this review you are probably having a termite or…read morepest control problem right? Well so did I! Unfortunately, as I was looking in to several companies I found that many of the name brand companies like Orkin, Terminix, etc. really left a lot to be desired. Why you may ask well good question.... So for some of us that have opted to have spray foam insulation installed in our homes at some point, as it is some of the best insulation out there, it seems these companies (especially Orkin) have absolutely no interest in helping us out or even discussing any options with me. They flat out just said thanks but no thanks... Enter "The Termite Guys" and boy am I very glad I called this outfit. Let's just say they really know how to provide excellent customer service. Spoke to both Matthew and Eddie and both were knowledgeable and worked with me to treat my house for both dry wood termites and subterranean termites as well. After some discussion we coordinated getting the house treated at the same time I replaced my roof so I could treat all the new wood being installed. I can tell you that there are not many companies that are willing to do something like that but the Termite Guys are willing to work with you and do whatever it takes to get you taken care of. After treating my home, I opted for a maintenance plan where they come back periodically to inspect and retreat if necessary. One thing is for sure, here in South Florida all our homes are subject to getting termites at one point or another. When you do do you want to work with a national company that cares little to nothing about you and your home or do you want to work with a local company that cares and will work with you to put a plan together and get you taken care of. From my perspective, this company was a real pleasure to work with and I highly recommend you give them a call if you are looking to treat your home for termites. From a cost perspective they were very reasonable as well and offered me a great deal to perform a full treatment at my home. Hope this helps and wishing you a successful termite treatment project!

Incredibly unprofessional workers. Driver of one of the trucks wouldn't move his vehicle so we…read morecould pass and proceed to cuss out my father-in-law, calling him stupid and a "bitch". We had the right of way, and instead of just backing up so we could pass he proceeded to park and not move, blocking multiple other cars from exiting. If this is how they treat you on the road in front of other people, imagine how unprofessional they are behind scenes.

JC was an absolute angel. Came in, explained the whole process of what he was doing and how it…read morewould affect the roaches. He did way more fumigating than I even expected and he certainly attacked the problem areas with force Thank you, JC!

Jc was great explained the tenting process and everything went as he said. Really made the whole…read moreprocess smooth. Communicated throughout the whole process will definitely recommend and use again. Really hard to find a contractor who does what he says and actually follows through!

They were on time, very professional and thorough. We did not feel that they were rushing through…read morethe process. While the tent was being placed, another team member walked with me through the house to make sure we didn't leave anything behind that we should take with us. When it was time to take the tent off, they contacted us to make sure we were there and again, once the house aired out, walked us through to show all rooms didn't show any signs of the gas and cleared the house. We are very happy with their service.

They are a tenting subcontractor for Terminix. The communication between the two companies is null…read moreand void. They pretty much came and went as they saw fit even though I had tenants in the house and needed to coordinate the process. The tenants were forced to leave the house early at the last minute as they arrived five hours early. Once there they rushed through the whole process. When it was time to come back and return the keys they did not return calls and came at the last minute. Worst of all they broke some roof tiles and refuse to take responsibility for it. The guys did not traverse the roof properly, or carefully for that matter. You sign a waiver for broken roof tiles, that the guy that sells you the plan will never tell you about, but honestly what's the point in tenting your house if they're going to crack tiles. Time to start using lifts or drones.

Professional, responsive and personable. They went to the house to take the measurements, texted a…read morequote and diagram plus put a folder with all the info needed in the mailbox. All was arranged by phone since I didn't have time to meet them but I felt confident. They came 2 days later and got house tented and then cleared the next day. Not only were they efficient but they also gave the best price out of the 4 companies I contacted. Really nice staff, I highly recommend.

Great experience with Andy the owner, and his professional staff…read more They were prompt, professional and very responsible spreading the tarp over our yacht. Hubby and I highly recommend them and plan to retain them for our home in the near future.

Highly recommend this pest control company. I had my home and shed treated for subterranean…read moretermites by Jorge and Leonardo. The company is very customer focused and priced was very competitive compared to major pest control companies. They are reliable and really care about their work. Questions and any issues were addressed promptly and patiently. Photos of treated areas were also e-mailed which was another plus. They deserve more than 5 stars.

Very professional. Good communication! Had a dead possum underneath a house and they came in took…read moreit out! Very quick service. Thank you!

I'm giving Kairos 5 stars because of how upfront and honest Lazaro was with us. Right when we…read morecontacted Kairos, Lazaro got right back to us and set up a appointment. Two days before our schedule appointment he contact us letting us know he unfortunately got covid. He easily could have hid this from us to get the job. We'll for sure use Kairos for any needs in the future.

Excellent service. Punctual to the minute to the appointment!…read more First service was Oct 2018 Second maintenance service this month Sep 2019 Since day 1 we have not had have any pest issues at all in the house. Only a couple of roaches over the year that were laying dead next to the door. That's it. Very pleased and can only recommend.

Al and James came to our home last year to take a look at what we were fearing was termites to the…read moreextent of needing to tent. Luckily, they were able to treat the remote area affected in just a couple hours. They were both extremely knowledgeable and friendly. A few weeks ago, we noticed a couple bugs every few days (bug season, duh) so we contacted them because we were within the guarantee. We scheduled a visit, Al was punctual and took care of the area in no time. Again, amazing service and beyond personable. Highly recommend them for any pest control needs. I've passed their info to several friends based off the pleasant experiences we've had with them. Thanks guys! *Editing the review to also add that he was wearing a mask (during COVID19 times) and practiced distancing as well. Very professional!

This company is hideous. I paid them over $200 to get rid of some bugs that are eating my clothes,…read moreand they never solved the issue. The guy didn't even have a clue of what it was. DO NOT HIRE THEM. They're clueless, and it's a rip off. When you ask them for a refund, they will not issue it. HORRIBLE SERVICE WITH ZERO RESULTS.

I just want to say what a great experience I had with Time's Up fumigation. The whole experience…read morewas smooth, professional, and honestly better than I expected. You can really tell that the team takes pride in what they do and cares about their customers. Everything was done right, and I'm extremely happy with the results. Thank you to the entire team for making the experience such a great one. I would definitely recommend Time's Up fumigation to anyone looking for great service. Five stars all the way!

Tonight, Ernesto, owner of Time's Up Fumigation came to my house and VERY POLITELY explained that…read morehis company was a sub-contractor on the job and that the person, Juan, who I thought was the owner or supervisor of Time's Up Fumigation was actually the owner of SPRAY'EM DEAD TERMITE & PEST MANAGEMENT, the contractor on the job. While I appreciate Ernesto taking the time to come and apologize for what happened, Time's Up Fumigation allowed Juan to run this job with trucks from Time's Up Fumigation. Based upon tonight's conversation, I would not hesitate to use Time's Up Fumigation if I knew that Ernesto would be responsible for the job.