Quick response and Great customer service and they worked with my schedule. So far no complaints.read more

We recently had the second application of the essential oil mosquito control and I couldn't be…read morehappier! Finally, my family and I can enjoy our terrace, backyard, tiki bar and garden without having to swat those nasty, pesty mosquitoes that our Miami tropical weather is known for! The twice-a-month essential oil applications-- although not cheap -- not only keep the mosquitoes away, it also smells lovely and doesn't harm our pets, butterflies, homegrown vegetable garden or fruits. I highly recommend them :)

Great job done by Henry! He squeezed me in on a short notice and did a very thorough job. Very…read moreprofessional and courteous. Highly recommend!!

I've used Pestmaster of Miami twice. Henry has been very professional and has kept good…read morecommunication. I received everything as agreed with no surprises. I was educated on how to prevent future pest issues and I feel I chose the best in the area.

They've tented 3 separate houses for me and have been great every time. Speed, communication,…read morepreparation and clean up have all been impeccable and at a very reasonable price too. I can't say enough good things about them.

Great service. Fast and efficient. Good value for the price. Haven't seen a bug in my jeep for 2…read moreweeks.

Jc was great explained the tenting process and everything went as he said. Really made the whole…read moreprocess smooth. Communicated throughout the whole process will definitely recommend and use again. Really hard to find a contractor who does what he says and actually follows through!

SPRAY'EM DEAD TERMITE & PEST MANAGEMENT tented our townhouse on February 5, 2024. The…read moremisinformation and conduct of this company made the experience a total nightmare. Most notably, in the information session they conducted on January 17, we were told that garages which were not attached to the houses (our is not attached) would not be tented and that non-perishable food items and medicines could be removed from the house and stored in the garage during the tenting. I had carefully packed and labeled ten boxes of food items and medicines and stored them in our garage the night before the tenting. On the morning the tenting began, I saw that fumigation warning signs had been attached to each of the garage doors. When I inquired about that, Juan, the owner of SPRAY'EM DEAD TERMITE & PEST MANAGEMENT told me that all the food had to be removed from the garage. I told him that I was staying in a hotel for the two nights of the tenting and had no place to move the food. Juan told me I was holding up their work and called me a f***ing a**hole. I lost my temper and replied with a curse. After emailing my condominium management company, I was advised that they would send some fumigation protection bags and that the food would be bagged and sealed and left in the garage. About an hour later, I was advised that the food in the garage had been safely bagged. When I returned to the house on February 7 after receiving a call that the house was cleared for occupancy, I returned to find that two of the boxes in the garage had not been bagged and that those boxes which had been bagged had been done so in a grossly careless and malicious manner. For example, a box of Equal sweetener packets was dumped in a bag without the box along with dog food which was emptied from a canister into the bag along with bottles of pills along with a bottle of peanut oil, the cap of which was not tightened. Much of the contents of the bag were coated with oil. Dog kibbles had to be picked apart from the food and medicines. A bag of sugar in a Ziplock bag was put in with the Ziplock bag unsealed and sugar spilled throughout the bag. Each of the three bags into which food had been dumped from the boxes was equally chaotic. We have lived in this townhouse since 1978 and this is our fifth time being tented for termites. Never before have we had a nightmare like this. UPDATE March 1, 2024 Today, Juan from SPRAY'EM DEAD TERMITE & PEST MANAGEMENT, through an intermediary, offered me $400 to remove this review.

Prompt responses, competitive pricing, amazing customer care!!!!!!…read more One treatment and I have not seen signs of termite activity since!!! Would highly recommend

Don't waste your time. I used Yelp to begin getting quotes for an extermination and this company…read morewas one of the ones that replied. Javier replied promptly and I called the office to make the appointment. The appointment was for today (Friday) between 12 and 4:00 p.m. I have had quite a bit of work done on the house over the past year and I have not had anyone who needed a four hour window, but these guys do for some unknown reason. I made the appointment and gave them all the necessary information. On Thursday I turned off my phone for work and after work I go to school. I often don't turn the phone back on until the next day. On Friday I saw that they had left three voicemails confirming my appointment. First of all, a service call does not require a confirmation. I gave them my address. I had agreed upon a ridiculously large window. All they had to do was show up. Again, I have had a lot of work done and I have had close to 20 service people at my house giving me estimates. Not one of them ever confirmed the appointment. Later on I saw they had texted me, confirming my appointment from 9:00 a.m. until 1:00 p.m. That was not the time I had agreed upon. Either this was a mistake, or they had changed the time of the appointment without checking with me. Either way it looks like incompetence on their part. I waited all day and they never showed up. At 3:00 I texted Javier again and let him know that I had an appointment and asked if he knew what time they planned on getting here. He never replied. The end result is, I wasted an entire day waiting for a company that never showed. I assume it's because I did not confirm the appointment, but I did confirm it. I confirmed it when I made it. That is all the confirmation that any company needs when they have my address. It's not like I can sneak out on them. They know where I live. Instead they chose to be highly unprofessional and simply not show up. This is inexcusable and a poor way to treat a potential customer. Particularly when that customer was brought to you through Yelp. They should have realized that it would end up with a bad review.

Rafael contacted me regarding my scheduling. He was courteous and above all punctual. The crew…read morearrived on time. They were all friendly and professional. I would recommend this company to anyone. I was satisfied with their service. I called a couple of businesses for estimates and this company offered me the best price for tenting my home.

Mateo was phenomenal! Super professional, communicative, and prompt. We wanted to tent the house…read morefor roaches and they delivered. I will be switching my monthly fumigation service to him as well

Highly recommend these guys. I was looking for a reputable company (much like you probably are…read moreright now) and I came across Optimus. It's hard to miss all of the stellar reviews. I gave them a call and they sent someone out the next morning. Jacob came to my home dressed professionally and was very well spoken. He gave me his opinion on my ant problem and we discussed options for resolution. Once I came to a decision, he went back out to his truck and immediately started to treatment on my home. He was extremely thorough, respectful of my belongings, and mindful of my small children. We'll see what happens with the ants (haven't seen any since he left this morning) but for the company, itself, I have nothing but good things to say.

These guys are everything you want in a pest control company - prompt, efficient and professional…read more I called them based on their Yelp reviews and they responded the same day. The technicians identified the problem within a matter of minutes & set about doing the treatment in a very thorough and detailed manner. They stand behind their work and followed up each treatment with excellent communication. I wouldn't hesitate to use them again and I definitely will recommend them to friends and neighbors. Side note: they're also pretty reasonably priced compared to their competitors.

I will be recommending Royal Pest to all my friends in the area…read more I don't usually write very many reviews, but I feel like this is a business that I'm willing to spend a little time to write one. I'm so pleased with my pest service. Every time they come to spray my lawn or my interior, they are so kind and respectful. In addition if I ever have any problems, a quick call to the office is always answered by a very kind lady Marcy who is a true gem. For example, I called to mention that I saw some small pests indoors, and they were there within the week for an extra spray. Also, I am incredibly displeased with another service I bought prior to knowing royal pest, I'm sure everyone is familiar with Terminix. I already paid the initiation fee for termite control with Terminix, which was around $6000 for doing bait traps, but that is kind of where their service ended. Despite multiple calls to them, I haven't had any luck with having them come out a second time. I was thinking about switching to Royal pest for my termite control however, I already paid the initiation fee with Terminix and it doesn't really make sense to switch back over since I'm only paying a small continuation fee. But if I knew before, I would've used royal pest for everything. 5/5! 10/10 stars! Great company - Catherine Uthe

They were very responsive to my inquiries. We made an appointment for a free termite inspection. It…read morewas thorough and my technician Marc was friendly, arrived on schedule and explained our plan moving forward.

Professional, responsive and personable. They went to the house to take the measurements, texted a…read morequote and diagram plus put a folder with all the info needed in the mailbox. All was arranged by phone since I didn't have time to meet them but I felt confident. They came 2 days later and got house tented and then cleared the next day. Not only were they efficient but they also gave the best price out of the 4 companies I contacted. Really nice staff, I highly recommend.

Great experience with Andy the owner, and his professional staff…read more They were prompt, professional and very responsible spreading the tarp over our yacht. Hubby and I highly recommend them and plan to retain them for our home in the near future.

I truly loved this company, and am sad and disappointed for our account to be let go due to…read morescaling. They are very kind, experienced, and expeditious with their service. I find their prices reasonable and they communicate well prior to coming in for service. I also loved the fact that a mom of my old high school classmate works there so I definitely trusted them a lot. I hope they can go back to scaling up soon.

My indoor cat has gotten fleas twice (we clearly have terrible luck), and I am beyond grateful for…read moreNatural Resources Pest Control. They're incredibly friendly, they come on time and the solution they used wasn't toxic so both my cat Edna and I could be in the house when they sprayed. I don't think you can ask for much more from a pest company! Though I'm really hoping we can avoid fleas a third time, I would definitely call them again.