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    Good Used Appliances

    2.7 (21 reviews)

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    9 years ago

    Can be difficult reaching by phone. Staff are nice.

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    Ask the Community - Good Used Appliances

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    Now Appliance

    Now Appliance

    4.6(12 reviews)
    0.9 mi
    $

    Very disappointed. I just called a few minutes ago to ask about a range that is Google assistant…read more He gave me 2 options a Samsung and an LG. I asked him about delivery and hallaway he also helped me with that. I asked if there's anybody that could assist with setting up the Google and he said no and he said is that OK. I said no is there a manager. He hung up the phone on me . I am calling for a friend because he is now legally blind and needs assistance. I would think that you would be able to give me someone who to contact for this assistance. You could tell when he answered the phone he just did not want to be bothered. I understand you are not capable of set up. I got that. But if I purchase the product, you should have info about said product.

    These guys are excellent! They showed up exactly on time, with masks on, and all the proper…read moreequipment for installation. Transparency was there throughout the purchasing process in prices, installation charges, and stock availability. In particular, I appreciated receiving notice of damage to one of the machines before delivery. Now Appliance reordered the machine from the manufacturer and is prepared to deliver and install when in stock for no extra charge. The salesman, Chris, was responsive both by phone and email. He was very helpful in selecting the appliances that fit our budget. If I had my wish, the online catalog would be easier to navigate as it has no search/filter feature.

    Topline Appliance Services

    Topline Appliance Services

    3.1(11 reviews)
    3.0 mi

    My GE washer, less than a year old and still under the manufacturer's warranty, developed a major…read moreleak. Called GE Appliance and Service phone number at 1-800-GECares (1-800-432-2737). I was scheduled for an appointment through Bodewell, a company that manages and handles the service repair requests for GE (phone 833 426339355, yes it was a long phone number). Bodewell in turn, scheduled an appointment time with Topline Appliance Service (571 505 5580). I am not going to go into the details, but one should know that they are dealing with 3 levels of "paperwork, authorizations, and communications." Be sure that you know your CASE NUMBER if you run into any issues. GE will want this information. I am not going to sugar coat the process, it took from January 27th, when I first called in my repair to February 17th to finally get my washer repaired. There were many phone calls in between. There definitely is a communication issue, however, the good news is that Topline Appliance Service did an excellent job with the repair. Fahim, Jawid, and there was a third technician whose name I didn't get, did an outstanding job with servicing my washer. They even pointed out to me that the original installer of my new washer mixed up the hot and cold hoses. They adjusted the hoses for a nominal fee. My suggestion to anyone going through this process is to be proactive with your communications with these 3 companies. Re-confirm appointments ahead of time to be sure that there are no last minute changes, to also keep a log of all phone calls and to be proactive, do not wait for them to call you. I give Topline Appliance 5 stars for the great job their technicians did, but only 1 star for the three companies involved in the process. Update since I posted this review. GE customer support just sent me an email dated 17 Feb 2026 at 544 pm to follow up to see if the issue was resolved. Let me add their phone number as a reference: GE Appliances Consumer Relations 1-800-386-1215 option 4 and enter case number

    I work for an appliance distribution company and regularly arrange service for my clients. GE…read morerebranded GE Factory Service to Bodewell in 2024 in an attempt to distance their brand from their service arm before making sweeping cuts and bringing on more cost-effective third-party service partners. Topline is one of those third-parties. They advertise themselves as fast, efficient service, but the trade off for speed is that you get stuck with this dishonest, cheap as dirt company that does not communicate with you, your salesperson, or GE. You may be excited to find that they have next day appointments available in your area. Understand that this is a diagnostic appointment. They will submit for payment from GE for the visit and will do absolutely nothing to facilitate ordering of replacement parts/appliances. Additionally they will lie to you about what's wrong with your appliances and will lie about when or if they submit documents/findings to GE. Lastly, they will not answer their phone or respond to emails. Do not under any circumstances allow GE to route your Bodewell service through this joke of a company.

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    Good Used Appliances - appliances - Updated May 2026

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