Solid gong cha chain. Quick to make drinks. Tastes as expected, consistent to other Gong Chas. Few seating on the first floor with some seating on the second floor that may or may not be blocked off sometimes. Chill grab and go Gong Cha bubble milk tea chain. They sell ramen here too apparently lol, didn't try it though. read more

Gong Cha - Bubble Tea Near Me - San Francisco, California

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I sampled three drinks from this location over the weekend: Pistachio White Chocolate Milk Tea, Brown Sugar Earl Grey, and Cotton Candy Dream. As different as each of the flavors were, I thought all three were good. The Brown Sugar Earl Grey was standard and super basic but still an ok drink. I didn't get an overpowering brown sugar flavor like I do with some drinks so that was good but it just tasted like a plain milk tea to me. The Pistachio White Chocolate Milk Tea had some bite. You definitely tasted the pistachio but the chocolate wasn't sweet or overpowering. I liked the earthy flavor but it was slightly too bitter for me. I was surprised that the Cotton Candy Dream was probably my favorite. While I enjoy sweet drinks, they can definitely be too sweet at times and I thought the Cotton Candy Dream would be like that. It actually tasted kind of like the milk that is left over after you eat your Lucky Charms and there are still a few marshmallows in the milk and the milk is all pastel colored. IYKYK. It was light and reminded me of my childhood. It's not the type of drink I would normally order but I'm glad I did. I probably give this location 3.5 stars but I always round up and ultimately I would come back here and try more of their offerings and I think that is probably what matters most. read more

Gong Cha - Bubble Tea Near Me - San Francisco, California

A solid choice for standard boba. I've always been a fan of Gong Cha in different locations across the country, and this one meets those standards. This is a small location in busy downtown, so keep that in mind - they seem to get backed up with orders midday. When I stopped by here on a weekday around noon, my wait was a little over 30 minutes, even with a simple order. I wasn't in a rush so I didn't mind, but I could tell some other people waiting were getting antsy. Also noting that this was the first day of a new collab special (Neopets) so that might have affected how busy it was. There was one worker doing it all (orders, answering the phone, making the drinks) so I definitely understand why there was a wait. She was doing great! The boba itself was tasty and exactly what I wanted. I got an oolong milk tea with less ice and sugar to save for later - it held up great and was delicious to drink hours later. I also got a blind box because I love Neopets - it was surprisingly a cute, quality plush (wasn't expecting it to be quality and sturdy lol). Overall, I'll continue to recommend Gong Cha for nice, standard boba. read more

Gong Cha - Bubble Tea Near Me - San Francisco, California

A blended review because my son *LOVES* this bubble tea spot and had already gone there once with a friend. I thought the Oolong would have a more complex taste but it was overly sweet. My son drank the other 3 teas (sweet milk, jasmine and passion fruit). The "Too Good To Go" surprise bag was 2 bonus tea drinks, very nice. I'd try Gong Cha again to add grass jelly and see if I could order my drink less sweet. I like their boba. Prices are right, staff is nice. read more

Gong Cha - Nice staff, great TGTG pick! - Bubble Tea Near Me - San Francisco, California

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Not sure why this one has so many meh reviews. I love Gong Cha, and this location is no exception! You order at a kiosk and service is very nice and efficient. They have some pretty good deals sometimes too! Interior is light and airy. I also like the outdoor tables. I must confess--after coming back to the city on BART, I needed a bathroom while trekking home. I came in to Gong Cha and was very pleased to see that they had a bathroom for customers. I ordered and got the key, and it was very clean. I do love how they do their bubbles and their variety of drinks! I always get no ice and maybe 50% sweet. read more

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Had to come here ASAP which was Friday AM the 29th of November. I missed out last year on the GingerBread cookie shaped bottles. So this year, its the Snowman . Came in the morning & I ordered through the Kiosk. I ordered 3 different flavors which consists of Ube, Matcha & Biscoff- all milk tea. It comes w/boba but can add additional toppings w/charge. The person making the drinks politely asked me i wanted the 3 different designs. I happily said YES (& YAY). It was for togo cause I was heading to work. So w/in less than an hour I tried my drink- Ube milk tea w/ Boba & rainbow jelly. I love how the Boba was AL DENTE, firm / bitterness. The other flavors were just as good, enjoyed by others. read more

Gong Cha - Finally got my hands on Snowman bottles - Bubble Tea Near Me - San Francisco, California

They say there is a possible Matcha shortage. The tariffs and other factors have caused some panic. I always see places around San Francisco offering different iterations of Matcha. One drink which matcha is good in is Boba. The Union Square area has a few Boba places available but does have one of the originators of offering Boba first in San Francisco which is the Boba Guys spot around Union Square. This leads me to seeking for Boba with Matcha which I ended up on O Farrell and Mason street in San Francisco. Gong Cha is a Taiwanese founded franchise with over 1800 locations in over 20 countries. The only San Francisco location and has limited seating and they be spilling the tea inside. There are kiosks inside where you place your order for a variety of different flavored drinks. They have the flavors from Dragon Fruit Mango, Creme Brulee Strawberry, and Taro milk tea. They also offer desserts like the Mochi waffle which comes in crème brûlée, mango ,and a cheddar cheese flavor. I had the Matcha marble and it was so refreshing. It had a smooth matcha flavor and it wasn't too sweet. Gong Cha is a good place to grab a smoothie or a tea. Go to Gong Cha and enjoy a Waffle "crème brûlée " and a milk tea with "Earl Grey" and have the sugar level and ice level adjusted your "way " It's Boba spot sort of a "cafe" you can use the kiosk to digitally "pay" when it comes to selection of tea they have a large "array" read more

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I stopped by on a Monday, a bit after lunchtime to try a few of Felix's Pick! drinks for the new Stray Kids Felix cup sleeves. The wait for 2 medium boba drinks was longer than I expected because someone before me ordered like 20 drinks. There was only 1 person making the drinks as well. I'm not the biggest fan of bubble tea and super sugary drinks, so I modified the drinks with reduced sugar and no ice. Felix's Pick! - Brown Sugar Milk Tea w/ Pearls is a classic and basic milk tea drink. Felix's Pick! - Milk Foam Oolong Tea w/ Coconut Jelly tastes like a tropical pineapple type of drink. If I had to pick one, I'd go with the Brown Sugar Milk Tea. Overall, this Gong Cha location is more of a grab and go spot since there are very few seats available. It doesn't really lend itself to be a chat and catch up type of boba establishment. As a fan of Stray Kids, I was mainly disappointed that the Felix cardboard cut out was barricaded by the stairwell. read more

Gong Cha - Gong Cha store - Bubble Tea Near Me - San Francisco, California

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Came here to fulfilled my thirst. It's close enough to my hotel so why not. Aroma here is magnificent. Sugary aromas make my mouth just water. Fast and friendly service. read more

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Small little tea shop! I liked how they had samples for one of their summer flavors. You can customize your sweetness but it was difficult to know how sweet each category was personally. I got the strawberry green tea with 25% sweet and it was too sweet for me but refreshing. read more

Gong Cha - Bubble Tea Near Me - San Francisco, California

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Got my late evening tea fix here and it's nothing too exciting. Was able to order at the kiosk and grab my drink in just a couple minutes. Everything seemed premade it was so quick. Wasn't really acknowledged or anything so no comments on service. There were a handful of tables but otherwise seems more like a grab and go kind of spot. read more

Gong Cha - Inside - Bubble Tea Near Me - San Francisco, California

One of my college roommates worked at 貢茶 Gong Cha and she'd sometimes bring back drinks when she worked closing shift. After seeing this location, the memories came flooding back so I decided to stop by. Limited human interaction since you order on the kiosk and wait for your # to be called. I was debating between a couple drinks, but I ended up choosing the Earl Grey Milk Tea w/3J ($6.75 + tax) with No Sweet and No Ice. The 3Js are Herbal Jelly, Pudding, and Pearls. +Boba was perfectly chewy +Grass jelly was smooth and silky w/prominent herbal flavor. +Pudding was smooth and silky w/caramel notes. +Cup & straw were durable. -Tasted watered down: Weak tea w/o creaminess from milk Side notes: 1.) 1 point for every $1 spent: Sign up w/phone # 2.) Limited seating: A couple chairs inside and 1 two-top outside 3.) Restroom available for customers *Verdict: 3.5 stars rounded up to 4. It was a one woman show, and she was hustling to make everyone's orders. Even though there was a backlog, I received my drink in ～10 minutes. If I was in the area, I'd return to try their matcha and crystal boba since I remember that being good. read more

Gong Cha - Menu (2/2025) - Bubble Tea Near Me - San Francisco, California

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I order a drink here and the takes so long all 3 girls just taking to each other and using the cell phone that's not clean or safe at all totally disgusting I ask if my drink is ready and one of the girls give me a dirty look and. Attitude saying is not ready yet , definitely not coming back read more

Gong Cha - Bubble Tea Near Me - San Francisco, California

First time trying this place. Definitely won't be back. First in line and took 30 minutes for four drinks. multiple people after us got their drinks before us. We actually cancelled another order because they didn't even start it when we got our drinks 30 minutes later. Do not recommend. read more

Ordered some boba teas for pick up in the evening through Uber Eats. Process was quick, easy and seamless. Customer service was friendly upon arrival, and all my instructions were followed precisely, which I really appreciated. Boba was so good too! Fresh, soft and chewy with a slight hint of sweetness. There are a few seats inside, but it's mostly a grab and go spot. Easily accessible by BART or Muni. read more

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Their seasonal strawberry milk tea it's fantastic! I love the combination together sweet with little bit of tartness blend with milk tea; very super it goes well together. The original milk tea it's rich in tea and milk combine and I love a rich tea The servers are very nice, and took my order quickly. Although there's a a group of 7 people were ahead of me but not too long of a wait time. When you are in Union Square and wanting Boba this is the place to go! read more

Gong Cha - Strawberry milk tea, and original milk tea with boba - Bubble Tea Near Me - San Francisco, California

Stopped by this Gong Cha location after having lunch across the street with my wife and her friend. Ordering can be done at the counter or at the self-service kiosk, and there is no seating available for dine-in. Opted for a Mango Green Tea w/ boba. The drink itself tasted rather artificial, and the boba balls were firm and clumped together. Overall a forgettable drink quality, and not one consistent with other Gong Cha locations I've been to. read more

Gong Cha - Mango Green Tea w/ boba - Bubble Tea Near Me - San Francisco, California

I went to gong cha on april 30, national boba day, and ordered the oolong milk tea. I ordered from the kiosk and got my order fast. The most important part of boba is the boba itself. Gong cha's boba was bland. There was barely any marination of the boba. It seems like they did not marinate the boba with brown sugar or didnt marinate them long enough before serving. Since i ordered with no sugar, the oolong tea itself was meh, i could only taste the creamer and no tea flavor. This was the second time that i have been to gong cha and both time the boba was not marinated. read more

Gong Cha - Oolong milk tea - Bubble Tea Near Me - San Francisco, California

Their milk teas are amazing! They always have samples for you to try as well if you're not sure what to order. They have a kios for you to order at which makes it quick and easy if you're on the go. It's a hidden gem (: read more

Quick Summary: - There are two kiosks to order your drinks - Boba requires more chewing than average bobas - Located close to Union Square - Listen for your order number when it's close to picking up your drink Went here for the special holiday edition boba bottle that I happened to see when I was browsing through social media posts: the gingerbread bottle with the adorable scarf. This is located near Union Square, but the streets there could be sketchy at times. I would say, it's fortunate that it is still within a block or so away from the busiest parts of Powell, and the times I went never had a scare moment. (there are a few moments when you see an unruly person walking down here, but they don't cause a ruckus as long as you don't make a face). Returning to the topic, inside of this Gong Cha is small, so less than 10 people can fit without feeling crammed. I ended up standing outside the door and waited for the order complete text message. There were two staff members inside working on drinks and they were heavily focused on making drinks. Two people might have been right on regular seasons, but because this month Gong Cha introduced the limited edition bottle, it appeared they were swamped with their drink making. Of course, this meant that the staff had little to no time to take orders at the register, so I saw that everyone was buying their drinks at the kiosk. Since it was special, I ordered the bottle and the special drink: gingerbread milk tea. We also ordered a lychee oolong with lychee jelly; this was also in a gingerbread bottle. For a quick overview, not all drinks will be served in a gingerbread bottle. The wait was long for a typical boba drink but I let that slide because of the special drink event. Once we got our drinks we tried them out. Generally, the boba pearls at Gong Cha are tough. The center is cooked through, but it takes a lot of chewing to eat the boba. It is not my favorite texture (I prefer squishy), so I would have taken a different topping or not request one with boba. (for this round I went for the default everything to see how it is like). read more

Gong Cha - 2023 holiday special gingerbread bottle - Bubble Tea Near Me - San Francisco, California

I don't get the hype about gong cha... I got the classic black sugar early grey boba - it was so mid. Maybe they have better flavors but I prefer other places. Also does no ice mean a hot boba? Normally when I say no ice the drink is still cold but mine was hot?? read more

Gong Cha - Boba - Bubble Tea Near Me - San Francisco, California

The boba wasn't bad but it kinda tasted artificial. And usally boba is kinda sof and squishy but the pearls were kind of hard. The person also was speaking very quietly and I could barely hear them. It wasn't that bad though. read more

Gong Cha - Brown Sugar Boba w pearls - Bubble Tea Near Me - San Francisco, California

THIS PLACE IS AMAZING. They have great service and free samples. My taste buds are exploding. They offer the cute gingerbread cups although they cost extra. The ambiance is very cute. Would recommend. The drinks came very quickly. read more

Gong Cha - brown sugar boba - Bubble Tea Near Me - San Francisco, California

Boba tea places abound, but Gong Cha is the gold standard in Taiwan where the boba craze started. This franchise has high standards. Their signature milk tea sets them apart as a seasoned tea connoisseur, I can taste that their teas are fresh, and properly brewed using quality tea leaves many of the other places, use some sort of flavored powders for all of their drinks. However, I cannot say the same for their flavored fruit drinks which I believe is mixed from an essence. read more

Gong Cha - Boba milk tea - Bubble Tea Near Me - San Francisco, California

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This particular Gong Cha is in downtown SF near Union Square. This is a smaller location with some bar seating against both walls. I usually park in one of the parking garages nearby then walk over because looking for and finding street parking is a bit difficult here. I tried a variety of drinks from here - my favorites were the jasmine milk tea with boba, herbal jelly, & rainbow jelly and the matcha milk tea with boba. Although 50% sweetness is suggested for their drinks, I prefer them at 100% because I find that the drinks were not that sweet at 50%. Next time, I would like to try their matcha milk foam. read more

We had to wait about 15mins for our drinks but there were 4-5 orders ahead of us. It's small inside with a few tables so we opted to wait for our drinks outside. Drinks were super disappointing though :( Oolong milk tea - 70% sweetness but it was still SO sweet. Couldn't taste oolong tea at all and just very.... syrupy. Boba was soft and good though. Earl grey milk tea - 70% sweetness but still hella sweet. Could taste Earl grey but it still tasted very syrupy. Very disappointing because Gong Cha used to serve solid drinks that actually tasted like tea. read more

Gong Cha - Earl Grey Milk Tea Oolong Milk Tea - Bubble Tea Near Me - San Francisco, California

Gong cha is a solid Boba tea place to visit to satisfy any Boba cravings you may have. The tea flavor is always good and the boba is soft and chewy. Some of my favorite flavors to get include the panda milk tea which has both regular Boba and white Boba pearls as well as the taro milk tea with regular Boba. I normally get regular sweetness and light ice and the panda milk tea with regular sweetness is delicious. The taro milk tea on the other hand, is creamy and while softer in flavor also very yummy. All in all, while gong cha has some solid Boba, there are definitely far better Boba places in San Francisco that you can check out for stronger tea, flavors and more delicious Boba. However if you were looking for decent Boba and want to satisfy a craving by all means, check out gong cha. read more

Gong Cha - Holiday special gingerbread bottle gingerbread milk tea and taro milk tea - Bubble Tea Near Me - San Francisco, California

There's something about Gong Cha. I tried it first in Southern California but noticed that up here, it's not as recognized... and I don't know why! The boba quality is pretty good, very QQ, and is sweetened. When you get 25-50% sweetness, your drink is complimented by the boba. My two favorite drinks are - Panda milk tea: comes with two types of boba that gives it an extra chew! Their milk tea is unbeatable. - Earl grey with the herbal jelly, pudding, and boba: if you like an herbal drink or enjoy earl grey tea, you will love this! It is so refreshing and all the toppings make each slurp a surprise. We always get size large because it's only .50 cents more... highly recommend! read more

Gong Cha - 3j - Bubble Tea Near Me - San Francisco, California

Gong Cha doesn't use real fruit. They just use syrup. I saw "mango smoothie" on the 'popular items' section of the menu and decided to try it, hoping it'd be like mango sago. But they just blended mango syrup with ice. Ick. Immediate regret on ordering this. I should've stuck to milk tea, which is usually a decent 3 stars. read more

Don't know why but I really like their drinks. I can taste the Jasmine, and it seems so fragrant. I asked for no sugar, but the jelly was sweet. The staff handing out samples was super smiley. I also liked that it has minimal ice. So tasty. read more

ordered mango green tea for pick up but they only started making it when I told them I was there. i ordered no sweet and there was still some subtle sweetness so it was balanced well read more

Gong Cha - mango green tea - Bubble Tea Near Me - San Francisco, California

Worse boba taste like water, BAD customer Service they gave me a cup with cracked so it's dripping all over I told them but instead changing a to new cup she just double it so all my drink all over in double cup. read more

3 stars because the milk tea was alright, the boba was hard and dry inside. NEVER experienced this before. I asked the cashier (Jay) a question about the London fog milk tea and his answer to me was "I don't know, I never tried it" I would NEVER give this answer to a customer, at least make the attempt to try to ask the other workers maybe they could have a better answer for me. It wasn't even busy for a Saturday. Wish I didn't waste my time coming here, even though we had to walk super far and came out the way just to try this place. Never returning!! Also, 50% sweetness is still hella sweet; just overpowering of sugar barley any earl grey flavor. Not worth it. read more

Gong Cha - Brown sugar milk tea & london fog milk tea - Bubble Tea Near Me - San Francisco, California

I was surprised to see how Gong Cha lived up to its hype since this bubble tea café did so well with good quality drinks. This wasn't the first time I took the free sample from a same staff member. I seldom came to Gong Cha when it's in the Tenderloin area. I chose the... well... Matcha milk tea with black pearls. Nothing personal. My likes: no sugar, no ice, and it's plant based milk. Plant based? Don't these staff members directly say which non-dairy milk they been using?! I be walking away happy if they actually say what type of nut milk they're using. My other likes were matcha (not loose leaf tea), and an airtight plastic seal, so you can easily shake the cup, turn it upside down, and put it in the bag gently. I have no likes nor dislikes about the black pearls since they're made from cassava roots. To me, boba didn't have any health benefits, but at least they're on point enough to be chewy. Perhaps my brother ought to come to Gong Cha in Tenderloin, or he can go to other gong Cha locations throughout the Bay Area. read more

Gong Cha - Matcha milk tea with pearl - Bubble Tea Near Me - San Francisco, California

I ordered a double peach milk tea with 50% sweetness and light ice, and was looking forward to try out the peach jelly in it. We ordered online for the whole staff team at 10:45 am, and one of our staff went there at 11 ish. She had to wait 2 hours for like 9-10 drinks (all medium). Not only was the time long, my order didn't even come with peach jelly? They said they ran out and instead they just put normal boba pearls, not even the peach star jelly they could've used. Onto the taste, the drink is basically milk tea with rlly sweet peach syrup and pearls- id rate it a 6.8/10. It wasn't what I ordered and in my opinion the peach syrup is way too sweet even though the drink overall is 50% sweetness. It got a bit less sweet after mixing it for a few mins and not having the straw go all the way to the bottom. read more

Gong Cha - Double peach milk tea but they said they ran out of peach jelly and just put regular boba in, not even the peach star jelly - Bubble Tea Near Me - San Francisco, California

It's a pretty good boba spot. I don't know that it's really the best place for a boba purist, but if you like creative and unique takes then this might be the place for you. I did appreciate their seasonal menu, but some of the options may simply be too sweet or caffeinated for my boba tastes. read more

I guess SF Gong Cha just isn't good. I LOVE gong cha in SoCal - the milk tea is delicious, perfect at 50% sweetness, and the boba is fresh, chewy, with perfect bite and flavor. Here, the milk tea tastes cheap and chalky, 50% sweet tastes like zero, and the boba is flavorless and soggy - bloaty dissolving clouds of brown. It's just such a sad waste of $8. I gave this place two chances, spaced widely apart. Guess I can't have my gong cha fix in the city! read more

My daughter wanted boba after Harry Potter. They were Intrigued by the picture of the creme brulee matcha drink. I didn't think they actually brûléed it since the lld was on but I witnessed the blow torch myself! See pics. They said the cream tasted funny thkugh. Giving that one a 2.5 Other daughter had the brown sugar milk tea which was fine. Baby daddy and I had the passion fruit green tea they sampled the how hojicha tea. It's hard to explain bay it tasted like but we didn't care for it. Mayb it was the texture that I didn't care for, like the powder wasn't completely dissolved They weren't friendly much, didn't acknowledge us, didn't say thank you or even let me know the transaction was complete. The waffle took forever and a day. Wish they had warned us before ordering, but the manager was really nice and apologized. The waffle itself Was kind of chewy, but it was kinda hard on the outside. Meh Be sure to check in for a free topping! read more

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This is the only Gong Cha in SF and while it is (sort of) centrally located in Union Square, it does take a while to find. I have only been here a couple of times as it is away from most of the main stores in Union Square and I don't think most people know about it. It's not even located on the location finder in the main Gong Cha website. The price is similar across the board for all boba places in SF and while there are some staples (thai tea, regular milk tea), they have some fun drink combos. What to get: 1) Brown Sugar London Fog Milk Tea - made with earl grey tea, this might sound ridiculously sweet but there is a balance and it's not as achingly sweet as some other versions out there. 2) Lemon winter melon with basil seeds - no caffeine and the basil seeds might creep you out if you have trypophobia, but it's delicious and refreshing on those rare (but more often) hot days. 3) QQ Passionfruit Green Tea - comes with boba and coconut jelly--definitely a flavor combo you don't usually think of but I think it works. Plenty of toppings to choose from and ice and sweetness level can be adjusted based on preference. read more

I came in to redeem my buy 10 get 1 free drink cards and the manager refused to honor it. It was one excuse after another. It's old, yet there's no expiration date. It's only for this amount. All the stamps are not on one card. It's this, it's that. I'll tell you what it is, it's a complete bait and switch. read more