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    Gong Cha

    3.6 (255 reviews)
    ModerateBubble Tea
    Closed • 11:00 am - 9:00 pm
    Updated over 3 months ago

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    Kimberly W.

    Solid gong cha chain. Quick to make drinks. Tastes as expected, consistent to other Gong Chas. Few seating on the first floor with some seating on the second floor that may or may not be blocked off sometimes. Chill grab and go Gong Cha bubble milk tea chain. They sell ramen here too apparently lol, didn't try it though.

    Nice staff, great TGTG pick!
    Jennifer O.

    A blended review because my son *LOVES* this bubble tea spot and had already gone there once with a friend. I thought the Oolong would have a more complex taste but it was overly sweet. My son drank the other 3 teas (sweet milk, jasmine and passion fruit). The "Too Good To Go" surprise bag was 2 bonus tea drinks, very nice. I'd try Gong Cha again to add grass jelly and see if I could order my drink less sweet. I like their boba. Prices are right, staff is nice.

    Strawberry milk tea with boba (25% sweet)
    Jessica H.

    My mom ordered the strawberry milk tea with Boba, and she said it was OK! She commented that it wasn't the best tea that she had but it was something that was to be expected. The service is really good, because the girl at the counter was very helpful and helping us choose which drink my mom wanted. The location was small and cozy and located conveniently near our hotel within walking distance. This was a solid Boba choice!

    Ashley R.

    A solid choice for standard boba. I've always been a fan of Gong Cha in different locations across the country, and this one meets those standards. This is a small location in busy downtown, so keep that in mind - they seem to get backed up with orders midday. When I stopped by here on a weekday around noon, my wait was a little over 30 minutes, even with a simple order. I wasn't in a rush so I didn't mind, but I could tell some other people waiting were getting antsy. Also noting that this was the first day of a new collab special (Neopets) so that might have affected how busy it was. There was one worker doing it all (orders, answering the phone, making the drinks) so I definitely understand why there was a wait. She was doing great! The boba itself was tasty and exactly what I wanted. I got an oolong milk tea with less ice and sugar to save for later - it held up great and was delicious to drink hours later. I also got a blind box because I love Neopets - it was surprisingly a cute, quality plush (wasn't expecting it to be quality and sturdy lol). Overall, I'll continue to recommend Gong Cha for nice, standard boba.

    Exterior with some tables and chairs outside
    Lizzie S.

    Not sure why this one has so many meh reviews. I love Gong Cha, and this location is no exception! You order at a kiosk and service is very nice and efficient. They have some pretty good deals sometimes too! Interior is light and airy. I also like the outdoor tables. I must confess--after coming back to the city on BART, I needed a bathroom while trekking home. I came in to Gong Cha and was very pleased to see that they had a bathroom for customers. I ordered and got the key, and it was very clean. I do love how they do their bubbles and their variety of drinks! I always get no ice and maybe 50% sweet.

    Dale S.

    I sampled three drinks from this location over the weekend: Pistachio White Chocolate Milk Tea, Brown Sugar Earl Grey, and Cotton Candy Dream. As different as each of the flavors were, I thought all three were good. The Brown Sugar Earl Grey was standard and super basic but still an ok drink. I didn't get an overpowering brown sugar flavor like I do with some drinks so that was good but it just tasted like a plain milk tea to me. The Pistachio White Chocolate Milk Tea had some bite. You definitely tasted the pistachio but the chocolate wasn't sweet or overpowering. I liked the earthy flavor but it was slightly too bitter for me. I was surprised that the Cotton Candy Dream was probably my favorite. While I enjoy sweet drinks, they can definitely be too sweet at times and I thought the Cotton Candy Dream would be like that. It actually tasted kind of like the milk that is left over after you eat your Lucky Charms and there are still a few marshmallows in the milk and the milk is all pastel colored. IYKYK. It was light and reminded me of my childhood. It's not the type of drink I would normally order but I'm glad I did. I probably give this location 3.5 stars but I always round up and ultimately I would come back here and try more of their offerings and I think that is probably what matters most.

    Finally got my hands on Snowman bottles
    Melissa A.

    Had to come here ASAP which was Friday AM the 29th of November. I missed out last year on the GingerBread cookie shaped bottles. So this year, its the Snowman . Came in the morning & I ordered through the Kiosk. I ordered 3 different flavors which consists of Ube, Matcha & Biscoff- all milk tea. It comes w/boba but can add additional toppings w/charge. The person making the drinks politely asked me i wanted the 3 different designs. I happily said YES (& YAY). It was for togo cause I was heading to work. So w/in less than an hour I tried my drink- Ube milk tea w/ Boba & rainbow jelly. I love how the Boba was AL DENTE, firm / bitterness. The other flavors were just as good, enjoyed by others.

    The Matcha Marble . I wonder if the restroom has Matcha colored Marble ?
    Juan V.

    They say there is a possible Matcha shortage. The tariffs and other factors have caused some panic. I always see places around San Francisco offering different iterations of Matcha. One drink which matcha is good in is Boba. The Union Square area has a few Boba places available but does have one of the originators of offering Boba first in San Francisco which is the Boba Guys spot around Union Square. This leads me to seeking for Boba with Matcha which I ended up on O Farrell and Mason street in San Francisco. Gong Cha is a Taiwanese founded franchise with over 1800 locations in over 20 countries. The only San Francisco location and has limited seating and they be spilling the tea inside. There are kiosks inside where you place your order for a variety of different flavored drinks. They have the flavors from Dragon Fruit Mango, Creme Brulee Strawberry, and Taro milk tea. They also offer desserts like the Mochi waffle which comes in crème brûlée, mango ,and a cheddar cheese flavor. I had the Matcha marble and it was so refreshing. It had a smooth matcha flavor and it wasn't too sweet. Gong Cha is a good place to grab a smoothie or a tea. Go to Gong Cha and enjoy a Waffle "crème brûlée " and a milk tea with "Earl Grey" and have the sugar level and ice level adjusted your "way " It's Boba spot sort of a "cafe" you can use the kiosk to digitally "pay" when it comes to selection of tea they have a large "array"

    Gong Cha store
    Lilian M.

    I stopped by on a Monday, a bit after lunchtime to try a few of Felix's Pick! drinks for the new Stray Kids Felix cup sleeves. The wait for 2 medium boba drinks was longer than I expected because someone before me ordered like 20 drinks. There was only 1 person making the drinks as well. I'm not the biggest fan of bubble tea and super sugary drinks, so I modified the drinks with reduced sugar and no ice. Felix's Pick! - Brown Sugar Milk Tea w/ Pearls is a classic and basic milk tea drink. Felix's Pick! - Milk Foam Oolong Tea w/ Coconut Jelly tastes like a tropical pineapple type of drink. If I had to pick one, I'd go with the Brown Sugar Milk Tea. Overall, this Gong Cha location is more of a grab and go spot since there are very few seats available. It doesn't really lend itself to be a chat and catch up type of boba establishment. As a fan of Stray Kids, I was mainly disappointed that the Felix cardboard cut out was barricaded by the stairwell.

    Bill proof.
    Daniel K.

    Placed a marbled strawberry drink with boba for 9+$ on 9:37 pm. The shop closes at 10 and I didn't received the order till then. After inquiring, the careless staff responded , order backed up. Then they made the order at 10pm. It was warm and full of sweet. Not tasting anything but sugar. Lost the interest in boba tea. Returned the order after 30min of wait. Don't want to add unnecessary and not tasty calories. Why the hell they ask for tip ahead!?

    Marble Matcha
    KC U.

    Came here to fulfilled my thirst. It's close enough to my hotel so why not. Aroma here is magnificent. Sugary aromas make my mouth just water. Fast and friendly service.

    Mallory D.

    Small little tea shop! I liked how they had samples for one of their summer flavors. You can customize your sweetness but it was difficult to know how sweet each category was personally. I got the strawberry green tea with 25% sweet and it was too sweet for me but refreshing.

    Inside
    Herman L.

    Got my late evening tea fix here and it's nothing too exciting. Was able to order at the kiosk and grab my drink in just a couple minutes. Everything seemed premade it was so quick. Wasn't really acknowledged or anything so no comments on service. There were a handful of tables but otherwise seems more like a grab and go kind of spot.

    Menu (2/2025)

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    7 days ago

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    Page 1 of 7

    Ask the Community - Gong Cha

    Anyone know if they open ? Thanks

    They were open as of March 11, 2021!

    What time are they open?

    11am-9pm

    View All 3 Questions

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