One of my favorite boba spots! I've been loyal to Urban Tea Ritual since 2019 and back when they had their first location in SF. I fell in love with their creative, artisanal drinks right away. The store itself was clean and welcoming. My favorites are the Crème Brûlée Milk Tea and Matcha Toffee. They're both signature drinks and the matcha and toffee balance each other so well. The toffee does get stuck in your teeth, but it adds a nice crunch to your drink. I recommend getting their drinks in either oat or macadamia milk! Their honey boba was fresh with the perfect texture. I don't recommend driving here unless you're okay with parking a few blocks away. I prefer this location over San Jose because their drinks are more consistent. Nowadays, you can order through the self-serve kiosk. Their seasonal drinks are definitely worth trying! There was a Pandan Strawberry Corn milk drink that was pretty refreshing :) read more

Urban Ritual - Matcha Toffee!!! - Bubble Tea Near Me - San Francisco, California

I know this was a highly rated boba place and my sister even spoke good things of it, and I had high hopes for it... but in the end it fell short. The line was long, waited about 10 minutes for the ordering system, because it's by machine now. Then waited another 15 minutes for the drinks. There were a bunch of teeny boppers in front of me ordering drinks (6-8ish), so it took a bit. I ordered a house milk tea with 25% sugar. Honestly it just tasted like ash. No creamy tasting like other boba places. Not sure what their house cream was but it wasn't creamy or rich in flavor. Big disappointment. My husband got the crème brulee milk tea and that tasted even worst. It just tasted like bitter burnt pudding. Some sweetness once you get pass the pudding. Not sure who made the drinks but it was not good. The boba however was nice and soft. Not sure if it's the day or the rush of hella orders, but I normally judge a boba place by their basic milk tea and that day it was not good. And maybe that's not what to order? Not sure. But willing to try again on another time. read more

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Came in this place and tried their Boba dessert which was 10 out of 10 #amazing creamy custard mixed with Boba at the bottom topped with a crème brûlée top. Also tried one of their drinks that was corn inspired, which I really loved Also had a crème brûlée Boba drink which was horrible It had zero flavor tasted like water. Hopefully they add some more drinks to their menu because I would love to try more from this place. I know I will be back for that Boba dessert though. read more

Urban Ritual - Boba dessert and corn inspired Bubba drink - Bubble Tea Near Me - San Francisco, California

- Feed Me Ube: Fabulous! Rich in creamy ube flavor and chunks. - Creme Brulee: OK. - Seasonal Pistachio Toffee: Just ok. - Seasonal Mango Sticky Rice: Tastes of fresh mango. Delish! -Black Sesame Rice Ball drink (ordered this one as a hot drink and it was so good, like drinkable mochi) I love that they offer both hot and cold versions of most drinks, which is great because I still enjoy their yummy milk tea drinks in the winter without getting cold. No bathrooms. You order from a touchpad. Completely digital -- no cash payment accepted. read more

Urban Ritual - Cute cup for hot beverages - Bubble Tea Near Me - San Francisco, California

The milk teas were so rich and creamy!! Our drinks were ready within just a few minutes :) And the employee even wiped down my drink before handing it to me, as a little bit spilled on the cup Interior was beautifully decorated read more

Urban Ritual - Bubble Tea Near Me - San Francisco, California

Omg, why did Urban Ritual close their San Jose location?! I was so bummed -- the next closest one is in SF. But honestly, it's still worth it because I LOVE Urban Ritual. I got the mango sticky rice this time -- subtly sweet, tangy, and super refreshing. I added boba because... why not, and lowkey regretted it, but it was still fine. No real notes on service since we used the kiosk and just grabbed our drinks from the counter. Other than that, it's still my favorite place to grab a drink. Can't wait to come back! read more

Urban Ritual - Bubble Tea Near Me - San Francisco, California

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Matcha toffee with no sweet, honey boba, extra matcha: drinks are on the sweeter side with the toffee, and there is a charge for extra matcha but it is totally worth it. Boba is one of the best with a chewy texture. It can be hard to get all the crunchy toffee bits with the straw. Ordering is on a kiosk if you go in person. There is online ordering and staff always has it ready during. If you're indecisive, there are photos and descriptions of their drinks. parking can be difficult to find as it is on a busy street and neighborhood. Most of the tables are for 2 with window seating for a larger group, there are no bathrooms here read more

Urban Ritual - Menu - Bubble Tea Near Me - San Francisco, California

Ordered matcha toffee with oat milk and boba (no added sugar) to go since I was craving a midday drink. Matcha is strong and paired well with the oat milk. I didn't need any added sugar since the boba was sweet and chewy, plus their homemade toffee was very sweet. Highly recommend this drink! It was really yummy! read more

Urban Ritual - Matcha Toffee - Bubble Tea Near Me - San Francisco, California

I made a point to stop by this location last weekend because I really wanted to try it when I was in San Jose last month but when I arrived the shop had been closed. The menu looks amazing and I wanted to try some of their cool options so I came to this location instead. I sampled the Hong Kong milk tea and the hojicha and cream. The Hong Kong milk tea was nice with a strong flavor but slightly more bitter than I'm used to and the hojicha's and cream was a very unique and flavorful drink, unfortunately, the hojicha flavor gets really lost under the other heavy cookie and cream flavors. It was still good but I love hojicha so I will probably grab something more straightforward next time. The shop is really cute and the prices are reasonable. The inside is clean and there are spots to sit and enjoy your drink. Parking can get really crazy here, but luckily we decided to pull through the alley to circle back and found a spot not too far from the doors. I will definitely be back here to try more of their unique offerings. read more

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I was in the area and was looking for some milk tea. Urban Ritual had what I needed. It's a cool spot to get drinks and snacks. Parking is a challenge and I was lucky to find a spot in the alley in the back. I placed an online order for pick up and the employee had my drink ready for me when I got there. Super fast service. I had a Hong Kong Milk Tea and it was delicious. Just the right amount of sweetness and flavor. Urban Ritual is a great place to grab a milk tea when you need it. read more

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I keep coming back to Urban Ritual! Great boba spot with creative flavors, combining mi. I love their Feed me Ube because the ube chunks are thick and creamy, creme brulee milk tea is super creative. Pearls have a great texture. Free wifi and comfy seating so it's a great place to relax for a bit, but it can get crowded and slightly noisy. read more

Urban Ritual - House Milk Tea - Bubble Tea Near Me - San Francisco, California

Stopped by Urban Ritual for a quick, midday boba break and it was pretty good! I ordered online and was able to walk over & pick up my drink soon after. I opted to order a POG (less sweet with crystal boba) and it was not bad. The drink was sort of average. I liked the flavor and tartness of the drink, although I wish there was more boba, although they did include a moderate amount of toppings. Urban Ritual's menu has a good amount of drink options, including some seasonal specials. I was curious about trying out the creme brulee boba, but decided not to, thinking it might be too sweet. Pricing seems fair and on par with most boba spots in the area. The shop itself is nice and has some seating and seems like a nice place to hang out and catch up with a friend. There's street parking nearby. Although parking nearby would likely be a challenge, unless you're visiting during less busy or off-peak hours. read more

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Stumbled upon Urban Ritual while out on a walk today! With Boba guys gone from the area, it's nice to find another boba spot here. Ordered the Chrysanthemum tea, no toppings and less sweet and it was a cool, refreshing drink. I have not seen too many places offer iced Chrysanthemum tea outside of Thailand or asia countries so this was a neat find! read more

Urban Ritual - Chrysanthemum Tea - Bubble Tea Near Me - San Francisco, California

Great tea taste and you smell the rich tea scent when you walk in! It's an inconvenient parking situation, but once you walk inside the cafe, it's clean and there's a minimalistic vibe and some seating. We pre-ordered a drink online and it was ready within minutes. read more

Urban Ritual - Matcha - Bubble Tea Near Me - San Francisco, California

Boba is soft and fresh. Plenty of seating. Little to no customer service. You do your ordering at a kiosk, so when it asks for a tip, you wonder who/what you're tipping for. I ordered a lychee grapefruit drink that was so tart (like straight grapefruit) and not drinkable but I couldn't tell anyone, as no one was at the register. I just paid for another drink. The Thai tea and hong king milk tea were excellent. read more

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Wasn't a huge fan. Got the Hong Kong milk tea with the sweetness toned down to try and get some of the tea notes. Unfortunately the drink was not very creamy and also did not have much tea flavor. There was instead a random chocolatey flavor which I did not like at all. I would not come back here again unless they retooled the recipe. For some reason, also felt like they added a Celsius-sized dose of caffeine or something. It kept me up for quite some time later that night and I felt very tired and uncomfortable the next day. Don't know how it managed to get a 4.4 with over 1k+ reviews. read more

Urban Ritual - Bubble Tea Near Me - San Francisco, California

I've been here about four times already, and it's hands-down my favorite bubble tea spot in San Francisco. The Honey Boba topping is an absolute must--seriously, don't skip it! Their pearls are perfectly chewy and, in my opinion, the best in town. The shop is always buzzing with energy, which just adds to the vibe. If you're ever unsure what to order, go for the Hong Kong Milk Tea--you can't go wrong. On days when I want something light and refreshing, the Lychee IPA is my go-to. And if I'm in the mood to switch things up, their seasonal refreshers never disappoint. If only they stayed open a little later, I'd probably find myself here even more often. read more

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First time trying Urban Ritual, and was pleasantly impressed. My sister wanted to try their toffee matcha and I just wanted a light, refreshing drink. You walk in order at the kiosk. I ordered online, and our drinks were ready for pickup in less than five minutes. I really liked the Lychee IPA. It was a sparkling, lightly sweet drink. I added lychee jelly, and there was a lot in the drink. read more

Urban Ritual - Lychee IPA - Bubble Tea Near Me - San Francisco, California

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Stopped by Urban Ritual while in San Francisco and absolutely loved it. They have such a wide variety of boba flavors, which made it hard to choose in the best way. Everything feels creative and well thought out, not just your typical menu. The service was great, and the drinks came out really quickly, which I appreciated. Also, the atmosphere inside is super cozy. It's the kind of place you actually want to hang out in for a bit instead of just grabbing your drink and leaving. Would definitely come back next time I'm in SF. read more

Urban Ritual - Bubble Tea Near Me - San Francisco, California

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The flavours are super fun here, really unique combinations! I really like the creme brulee and mochi toppings. Besides this, the drinks themselves are mostly average. read more

Urban Ritual - Creme brulee milk tea - Bubble Tea Near Me - San Francisco, California

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Great boba spot - variety of teas and fruit options as well! There are also togo pouches available I opted for the lychee IPA which was a good non caffeinated option. It was not too sweet and good lychee flavor with pulp from can. Boba consistency is nice and chewy! read more

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First timer! The focus on the tea is a priority and my boba had a good consistent chew. It was a revolving door with how many people came through while I was waiting for my drink. Parking is tough and on a busy street so have someone drop you off if possible and have them do a loop around. read more

Urban Ritual - Bubble Tea Near Me - San Francisco, California

I got the seasonal new POG with boba and it mostly tasted like orange juice. Easy ordering on the tablet. Wouldn't come back though. read more

Urban Ritual - POG - Bubble Tea Near Me - San Francisco, California

Urban ritual has always been one of my top fav boba spots in the bay! Their drinks are always so good with very unique flavors. I love their crème brûlée milk tea as well as their matcha toffee. Their seasonal drinks are always so fun and can never go wrong with any drink on their menu. Always recommended to friends and family from out of town! read more

Urban Ritual - (NEW!) Hojichas N Cream - Bubble Tea Near Me - San Francisco, California

My sister who went to Berkeley like 4 years ago said this was her favorite boba/drink place (AT THE TIME). It's still very good and the drinks are all more unique than most places. Though, they haven't kept up with the times, especially when the boba game is ever-evolving.. That's me saying I've had better, but in this particular area of CA, I think they're great! (aka come to the SGV for boba) There's seating inside and wifi to work as well, and I'd come back again if I was in the area and knew where to get something reliably good! read more

Urban Ritual - Bubble Tea Near Me - San Francisco, California

Really enjoy their drinks and variety! I ordered the toffee matcha latte with macadamia nut milk (yum)! Macadamia milk isn't a typical milk substitution offered at many places so I'm glad this is an option here because this addition made the latte super creamy. I loved the little toffee pieces because I usually order a 30% sweetness for my matcha latte's and the toffee pieces add a nice sweet crunch to the drink :) Service was relatively quick and the cafe was very clean. Would def stop by again! read more

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The creme brulee drink was pretty good, did taste like creme brulee for sure. I liked the caramel and pudding, though I would've liked more pudding. It was prepared pretty fast though the store wasn't crowded when I went. Self order is convenient; I liked that there is a caffeine free section. But the counter wasn't attended to so I can't highlight any good service. I also almost forgot to grab a straw when I left since they didn't hand you one. There were a few small tables around, pretty roomy. I liked the sign outside. read more

Urban Ritual - Creme Brulee - Bubble Tea Near Me - San Francisco, California

One of my go-to boba spots! The Ube drink won me over, and I've been obsessed with it ever since. Very few places come close to that flavor combination read more

I was looking for a drink after my walk and found this place. You can order ahead or just order at the front kiosk. Their menu seemed to have a lot of interesting drinks. There was some seating inside and it wasn't busy on a Sunday afternoon. Mango sticky rice (3/5): I got this with less ice and less sweetness since it sounded like such a dessert. It was pretty basic. Just tasted like a regular mango drink which I guess it is supposed to be. It wasn't creamy or anything. I think it would've been better if it had a more smoothie like consistency. Decent spot to get a quick drink. I might be back to try something else. I did walk by another time and it was pretty busy. read more

Not your typical boba place. Interesting items on the menu I'd love to try next time. Went with the classic milk tea with chewy and crystal boba and it was delicious! Great fresh brewed tea flavors and perfectly sweet. The worker at the counter was very nice and patient while explaining some of their more unique items and flavor combinations. read more

Urban Ritual - Bubble Tea Near Me - San Francisco, California

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First off, kudos to the staff for effortlessly handling the orders of the gaggle of schoolchildren and their parents that came in on a Saturday evening right after I got my drink. There must have been 20 orders in that one group that were barely audible amongst the continuous chatter of 10-year-olds. It's been years since my last visit to Urban Ritual. The most recent one prior to this review was back during peak COVID when we got to-go jasmine milk teas at the door. Finally got the chance to study in their fairly standard boba shop interior, housing an order kiosk and a handful of tables and chairs. Ordering was quick and easy, as was the wait for my drink. Strawberry Pandan Corn Milk: many places will self-sweeten both their pandan and corn milk, but Urban Ritual opts to leave that job to the strawberry puree. I'm not the biggest fan of always mixing my drinks, preferring to sip them in their separate layers for a while, but with this drink the pandan and corn milk weren't quite drinkable on their own (the former a little too medicinal, the latter a bit thin and bitter). Although mixing helped, I couldn't help but feel that the strawberry flavor was very overwhelming and lost the more delicate flavors of the top two layers. I'll come back for a tea-based drink. Thanks! read more

Urban Ritual - Strawberry Pandan Corn Milk - Bubble Tea Near Me - San Francisco, California

I had heard so many good things about Urban Ritual and enjoyed the Mango Sticky Rice drink at their DTSJ location, so I was extra disappointed when my Creme Brulee Milk Tea just fell super flat. Not sure if my drink was just messed up, but I ordered it 70% sweet and the milk tea portion of the drink was not sweetened AT ALL. The drink ended up super unbalanced because I'd get sweet tapioca, sweet custard, sweet torched sugar (all delicious), and then have it washed down with bitter milk. The tea wasn't even fragrant enough to flavor the milk and only its bitter notes came through. Overall: toppings were good but tea itself wasn't sweetened at all and only tasted bitter :// read more

Urban Ritual - Bubble Tea Near Me - San Francisco, California

My favorite drink here is the Matcha Toffee: matcha green tea with classic milk and bite-sized housemade toffee brittle. The toffee brittle adds a bit of a caramel buttery crunch; it really goes well with the matcha. The downside is that the toffee brittle sometimes clumps up even when I drink it within 5-10 minutes of purchasing, so I need to use my straw to break it apart. The Urban Ritual app is convenient to use. They usually finish making the drinks faster than the estimated time stated on the app. The app also has an award system; for every 190 points, you get a free drink (up to $7.25) and if you have more than one drink in the order it will subtract the highest cost drink that is $7.25 or less. read more

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This Urban Ritual location is on a very busy street and parking is very difficult here, unless you park further away and walk a couple of blocks. I used to love stopping here every time I am in the city, even though it was very inconvenient, as their drinks were very consistent compared to a lot of other boba shops around the area. They have other locations that are more convenient, but this one is their more consistent location - or at least it was. Poor and unpleasant service like usual - we were met with unfriendly employees and even received a few mean glares upon walking in like they are bothered we came in to give them business. I ordered my usual - their jasmine milk with boba. I always look for their perfect cream / milk to tea ratio, but unfortunately it was not present on this particular visit. The milk tea tasted a bit off - definitely not as creamy as usual, but of a more bitter / stronger tea taste to it instead. The boba was definitely melty and soggy as well. read more

Very good boba spot in Hayes Valley. Their drinks are not too sweet for me. At first I was a little skeptical as I couldn't adjust sweetness on my online order. However, the drinks turned out to be very good. - Creme brulee milk tea: with brown sugar crisp on the side. Loved it. The cream brulee can be quite eggy to some people. - Strawberry Pandan Corn Milk with crystal boba: the pandan tasted very fresh. I wonder if they juicer the fresh pandan leaves for this drink. At first I didn't really want strawberry in there but it was good, made the drink a little fruity. Strongly recommend this one. read more

Urban Ritual - Creme brulee milk tea - Bubble Tea Near Me - San Francisco, California

Urban Ritual is probably one of the best boba shops in the area! I've never had a bad drink there, whether if it's a seasonal one or one of their regular ones. You order through a kiosk, and they're very quick to serve you! read more

Urban Ritual - Bubble Tea Near Me - San Francisco, California

When Urban Ritual first opened, I admit I was turned off by the menu and packaging because it didn't feel ~*authentic*~ to me, but my mind was changed after I actually tried their drinks. I usually get the house milk tea or the Hong Kong milk tea, both of which have good tea flavor and don't get overpowered by sweetness. The matcha is also pretty good, and I prefer it over the matcha toffee which is a bit sweet for me. For a fruity drink, I like the white grape oolong and the lemon tieguanyin. The quality at this location is pretty consistent across visits, though occasionally the boba is a little too soft and could be more chewy. This location is an introvert's dream because you order at one of the kiosks and don't have to talk to anyone lol. The staff are all in the back making drinks so the wait time is short too. Whenever I mobile order on my walks, my drink is always ready by the time I get there. There's some seating and it's not too loud inside, so it's good for sitting and chatting with friends (I've even seen people doing work here, though not sure what the wifi situation is). One of my favorite boba spots in the city! read more

I tried the Feed Me Ube and it was so good. The ube flavor is rich but not too sweet, and the texture is super creamy. The boba was perfectly chewy too. Definitely one of my favorite drinks here! read more

Urban Ritual - Bubble Tea Near Me - San Francisco, California

I've tried their matcha toffee drink as well as jasmine milk tea. Both very ok, nothing great. The toffee bits all fell to the bottom of my cup and i didn't feel like it made it much sweeter since it didn't dissolve. I feel like the milk teas were both on the watery side and not as creamy + milky as I'd hope. It also takes a few minutes to come out since the place is usually busy. Clean inviting spot though with some seating read more

Urban Ritual - Matcha Toffee - Bubble Tea Near Me - San Francisco, California

I came here on a weekday night to get boba to-go for me and my friend. I liked the neutral tone aesthetics of the restaurant, but the music was slightly loud for a Tuesday evening. The service was standard; after ordering, I received my orders within ten minutes. My friend and I ordered the Matcha Toffee with boba and the Strawberry Pandan Corn Milk. I enjoyed the toffee topping that went together with the matcha, which was not too strong and luckily did not keep me awake at night. My friend was interested in the Strawberry Pandan Corn Milk; we both thought it tasted more like strawberry milk and did not taste much of the pandan. I've been here several times and believe that their classic drinks are always good and hit the spot. Can't wait to visit soon again! read more

Urban Ritual - Matcha Toffee (left) & Strawberry Pandan Corn Milk (right) - Bubble Tea Near Me - San Francisco, California