Matcha Cafe Maiko
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My favorite matcha in Japantown. I know it's a chain but their matcha float with the soft serve is my go to. It always hits the spot for me and has made me fall in love with matcha
WHEN: Wed @2pm SOFT SERVE - MATCHA - $6.40 They have seasonal flavors but since this is my first time, I had to go with the matcha, and it was so good! This also comes with a homemade Waffle Cone that was quite tasty. Everything about this bad boy was delicious! It's also a nice touch they sprinkle some matcha powder on top! They don't have seatings inside the shop, but you have plenty of seating options throughout the mall.
Came here yesterday (Friday) a little before 2pm. There was no line. We ordered on the tablet located near the entrance. I ordered a Matcha Cheese Foam. I upsized to a large, got half sugar, and subbed oat milk. The drink was really good. The matcha was strong, which I liked, and the cheese foam added a nice creaminess. Overall, solid matcha.
At the lower level in Japantown adjacent to a beauty salon is Matcha Cafe Maiko. It's really a pick-up-and-go place. I ordered a matcha and milk swirl soft serve in a cup. Their matcha flavor is very strong but their milk flavor isn't as good as what's available upstairs. Still, they have other offerings and I look forward to trying other things!
Overall tastes good but I dislike the cornflakes in the soft serve as it doesn't add much texture or depth to the dessert. I would ask for removing the cornflakes next time. Wish they added more cake to it but I like the addition of adzuki beans (red beans) to the treat.
Ambiance: Matcha Cafe Maiko is one of a few tea shops specializing in Matcha flavored drinks and desserts in Japantown. There is no seating located in this particular cafe but plenty of outdoor seating directly outside. The general area can be pretty crowded due to the other store fronts within the mall so if you want a more relaxed matcha tea shop to do work or relax it would be better to order and then leave. Service: They have both a kiosk and a barista taking orders. Staff were friendly and working efficiently and quickly to fill the orders as they were being placed. Wait time: Generally depends on when you go since Japantown mall is a heavily toured area by locals and visitors to the Bay Area but I'd say roughly 10-15 minutes max from standing in line to receiving your drink. Food: The matcha ice cream has a deep matcha flavor with a nice concentration of powder which can be tasted in the soft serve. They also top the soft serve with a light dusting of matcha powder to further enhance the flavors. The cone was soft and light with a gentle sweetness that pairs really well against with the earthiness of the matcha.
I recently tried their new seasonal flavor, black tea soft serve. I mean, just WOW! I really like this flavor. I'm not sure how long they will have this flavor but I definitely want to have it again. I can really taste the black tea flavor. It has a slight bitterness and just the right amount of tea flavor that it's not overpowering. The sweetness level was also just right. Next to the matcha flavor, this is my 2nd favorite flavor. I tried their waffle cone for the first time and was surprised it wasn't that sweet either which I liked. Now if they offered a matcha flavored waffle cone, that would be amazing. A bit of a warning though, I think it was the caffeine that kept me awake past midnight. They also have this fermented tea drink right now called, "Bodai." It was unique but not something I'd get again.
Went here for some dessert. It was my first time but the service was excellent and the line moved fast. A bit small inside but there are places to sit after ordering. Everything looked great but i didn't want anything too over the top. My boyfriend and i tried the matcha swirl and hojicha swirl. Both were so good, the cones they have are perfect and crisp. Will definitely be coming back next time we're in Japantown :)
I can definitely see why the line was so long for this place. I've been to the matcha cafe maiko in Sacramento several times, but this place is definitely better. The matcha is a lot more rich and creamy. Although it's the line was long, it went by very fast. You can order at the register or the kiosk. My boyfriend and I got the banana cream matcha and double matcha, and enjoyed both. I personally like the banana one more as it was a little more fresh and less sweet.
Everything from Matcha Cafe Maiko is special. Ironically, for some mysterious reason, I don't actually like matcha, which feels like a personal failing every time I walk in. Luckily, their other tea offerings are just as good, so I never feel left out. The black sesame latte is a longtime favorite, but today I went with the hojicha frappe and it was excellent. It's not as creamy as, say, a Frappuccino, and the ice crystals are a little larger, but honestly that works in its favor because the roasted hojicha flavor comes through so much more clearly. Deep, toasty, and not overly sweet. Their sundaes are also ridiculously fun, loaded with all kinds of bouncy, chewy little goodies that make your dessert an activity rather than just a course.
Fast, and great service! Matcha ice cream was pretty darn good. Can sit in the main court for seatings.
I really like this matcha maiko location! It's tucked away in the downstairs corner of the mall. The matcha latte and matcha lemonade are my favorite drinks. The matcha latte is creamy and full sweet isn't super sweet in my opinion. The matcha lemonade is sour and refreshing if you don't want a milky drink.
If you're even remotely obsessed with matcha and ice cream, consider this your sign to run to Matcha Cafe Maiko in Japantown. I ordered their matcha + vanilla swirl soft serve in a waffle cone, and honestly it was the chef's kiss. The balance between the earthy, slightly bitter matcha and the smooth, creamy vanilla was absolutely on point. Neither flavor overpowered the other -- they blended together in that perfect harmony that true matcha fans appreciate. The texture was exactly what you want from soft serve: silky, light, and melt-in-your-mouth smooth. And the waffle cone? Fresh, crisp, and the ideal crunchy companion to the creamy swirl. Ambiance: The cafe itself is on the smaller side, but don't let that deter you. There's plenty of seating right outside in the mall area, making it a great spot to sit with your cone and indulge in some quality people-watching. It can get a bit loud during busy times, but the lively Japantown energy honestly adds to the experience.
Reviews are largely positive. People highlight the matcha soft serve, variety of drinks, and friendly, efficient staff.
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Matcha Cafe Maiko is a matcha specialty shop that first opened in Hawaii and currently has multiple locations across multiple states including California (two Los Angeles locations in Monterey Park and Rowland Heights), Florida, Georgia, Massachusetts, Nevada, New York, North Carolina, Oregon, Pennsylvania, Texas, Virginia, Michigan, New Jersey, and Arizona. For this location, the shop is located inside the Kinokuniya Mall in Japantown in San Francisco. [Parking]: There are two parking garages - The Main Garage (1610 Geary Boulevard) and The Fillmore Annex Garage (1650 Fillmore Street). Parking rate = $5 per hour from 12 PM to 6 PM and $3 per hour outside of those hours. I got lucky and was able to find metered parking spots near the intersection of Buchanan St and Sutter St (free on Sunday). [Atmosphere]: Matcha Cafe Maiko is located on the first level of Kinokuniya Mall. This is mostly a takeout only spot with no indoor tables and limited chairs available. [Menu]: Most visitors come here for the matcha soft-serve ice cream. The shop also offers the Golden Sho-Gun 24K gold soft-serve ice cream. Other items include sundaes, parfaits, lattes, cream foam lattes, and teas. *** Soft Serve Ice Cream (Matcha, Cone - $6.95): Amazing ice cream - creamy and dense with a strong matcha flavor. *** This is a fantastic matcha ice cream shop - two big thumbs up. P.S. - If you are already at the shop, this is also a good opportunity to check out other shops in Kinokuniya Mall and the adjacent Japan Center Malls. read more
1 month ago
Really enjoyed this spot!The matcha ice cream and iced matcha were both delicious creamy, flavorful, and not overly sweet. The service was quick and friendly, making it a perfect grab-and-go stop while exploring Japantown. Definitely worth trying if you're a matcha lover! Ambiance welcoming but not intended to eat in. read more
Matcha was okay considering the matcha was premixed. I ordered the double matcha and it was more the texture of a smoothie rather than a matcha latte. The flavor was good and tasted decently fresh but the thick texture really threw me off. read more
12 days ago
My favorite matcha in Japantown. I know it's a chain but their matcha float with the soft serve is my go to. It always hits the spot for me and has made me fall in love with matcha read more
WHEN: Wed @2pm SOFT SERVE - MATCHA - $6.40 They have seasonal flavors but since this is my first time, I had to go with the matcha, and it was so good! This also comes with a homemade Waffle Cone that was quite tasty. Everything about this bad boy was delicious! It's also a nice touch they sprinkle some matcha powder on top! They don't have seatings inside the shop, but you have plenty of seating options throughout the mall. read more
Came here yesterday (Friday) a little before 2pm. There was no line. We ordered on the tablet located near the entrance. I ordered a Matcha Cheese Foam. I upsized to a large, got half sugar, and subbed oat milk. The drink was really good. The matcha was strong, which I liked, and the cheese foam added a nice creaminess. Overall, solid matcha. read more
At the lower level in Japantown adjacent to a beauty salon is Matcha Cafe Maiko. It's really a pick-up-and-go place. I ordered a matcha and milk swirl soft serve in a cup. Their matcha flavor is very strong but their milk flavor isn't as good as what's available upstairs. Still, they have other offerings and I look forward to trying other things! read more
Overall tastes good but I dislike the cornflakes in the soft serve as it doesn't add much texture or depth to the dessert. I would ask for removing the cornflakes next time. Wish they added more cake to it but I like the addition of adzuki beans (red beans) to the treat. read more
5 months ago
Ambiance: Matcha Cafe Maiko is one of a few tea shops specializing in Matcha flavored drinks and desserts in Japantown. There is no seating located in this particular cafe but plenty of outdoor seating directly outside. The general area can be pretty crowded due to the other store fronts within the mall so if you want a more relaxed matcha tea shop to do work or relax it would be better to order and then leave. Service: They have both a kiosk and a barista taking orders. Staff were friendly and working efficiently and quickly to fill the orders as they were being placed. Wait time: Generally depends on when you go since Japantown mall is a heavily toured area by locals and visitors to the Bay Area but I'd say roughly 10-15 minutes max from standing in line to receiving your drink. Food: The matcha ice cream has a deep matcha flavor with a nice concentration of powder which can be tasted in the soft serve. They also top the soft serve with a light dusting of matcha powder to further enhance the flavors. The cone was soft and light with a gentle sweetness that pairs really well against with the earthiness of the matcha. read more
8 months ago
I recently tried their new seasonal flavor, black tea soft serve. I mean, just WOW! I really like this flavor. I'm not sure how long they will have this flavor but I definitely want to have it again. I can really taste the black tea flavor. It has a slight bitterness and just the right amount of tea flavor that it's not overpowering. The sweetness level was also just right. Next to the matcha flavor, this is my 2nd favorite flavor. I tried their waffle cone for the first time and was surprised it wasn't that sweet either which I liked. Now if they offered a matcha flavored waffle cone, that would be amazing. A bit of a warning though, I think it was the caffeine that kept me awake past midnight. They also have this fermented tea drink right now called, "Bodai." It was unique but not something I'd get again. read more
Went here for some dessert. It was my first time but the service was excellent and the line moved fast. A bit small inside but there are places to sit after ordering. Everything looked great but i didn't want anything too over the top. My boyfriend and i tried the matcha swirl and hojicha swirl. Both were so good, the cones they have are perfect and crisp. Will definitely be coming back next time we're in Japantown :) read more
I can definitely see why the line was so long for this place. I've been to the matcha cafe maiko in Sacramento several times, but this place is definitely better. The matcha is a lot more rich and creamy. Although it's the line was long, it went by very fast. You can order at the register or the kiosk. My boyfriend and I got the banana cream matcha and double matcha, and enjoyed both. I personally like the banana one more as it was a little more fresh and less sweet. read more
6 months ago
Everything from Matcha Cafe Maiko is special. Ironically, for some mysterious reason, I don't actually like matcha, which feels like a personal failing every time I walk in. Luckily, their other tea offerings are just as good, so I never feel left out. The black sesame latte is a longtime favorite, but today I went with the hojicha frappe and it was excellent. It's not as creamy as, say, a Frappuccino, and the ice crystals are a little larger, but honestly that works in its favor because the roasted hojicha flavor comes through so much more clearly. Deep, toasty, and not overly sweet. Their sundaes are also ridiculously fun, loaded with all kinds of bouncy, chewy little goodies that make your dessert an activity rather than just a course. read more
I really like this matcha maiko location! It's tucked away in the downstairs corner of the mall. The matcha latte and matcha lemonade are my favorite drinks. The matcha latte is creamy and full sweet isn't super sweet in my opinion. The matcha lemonade is sour and refreshing if you don't want a milky drink. read more
If you're even remotely obsessed with matcha and ice cream, consider this your sign to run to Matcha Cafe Maiko in Japantown. I ordered their matcha + vanilla swirl soft serve in a waffle cone, and honestly it was the chef's kiss. The balance between the earthy, slightly bitter matcha and the smooth, creamy vanilla was absolutely on point. Neither flavor overpowered the other -- they blended together in that perfect harmony that true matcha fans appreciate. The texture was exactly what you want from soft serve: silky, light, and melt-in-your-mouth smooth. And the waffle cone? Fresh, crisp, and the ideal crunchy companion to the creamy swirl. Ambiance: The cafe itself is on the smaller side, but don't let that deter you. There's plenty of seating right outside in the mall area, making it a great spot to sit with your cone and indulge in some quality people-watching. It can get a bit loud during busy times, but the lively Japantown energy honestly adds to the experience. read more
8 months ago
A solid Matcha Cafe Maiko location. I remember visiting it years ago when it first opened, and I still stop by regularly whenever I'm in Japantown. My go-to order is usually a hojicha latte or float. I enjoy the more roasted flavor. The soft serves and parfaits are also good when I'm craving more of a dessert treat. The service is quick, even when there's a line out the store. However, the setup and layout could be improved. It's difficult to see the menu on the wall while waiting in line. And the placement of their kiosk should be moved closer to the counter so that people don't have to awkwardly decide if they should wait for the kiosk or order with an employee. read more
5 months ago
Love their matcha soft serve. Not overly sweet with a dash of matcha on top. Fast service good each time. It is at the lower level of the mall. Not as crowded as the other shops at the main level. Regular matcha tea is also decent. read more
I come every month for the seasonal flavors. This month is black sesame and hojicha! This is my favorite soft serve place in the city. The soft serve is nice and creamy. I recommend the waffle cone. I'm always impressed by the structural stability of the waffle cone, it doesn't break apart as the soft serve melts. The store is nice and cute in a very convenient location in the mall. There are tables you can sit at outside the store but still in the mall. The staff are friendly. read more
Probably my favorite place to get matcha soft serve in the Bay Area. I love the strong bitter taste of matcha! The soft serve is also not too sweet. They give a generous amount of ice cream, it fills up pretty much almost all the way to the bottom of the cone. This is located in the West Mall of Japantown - down the stairs. read more
4 months ago
The OG location of this growing chain is located on the bottom floor of the East Mall in Japantown. Every time I see Matcha Café Maiko, it's hard to resist! Originally, I would always order their soft serve in a cone but my go-to now is usually a latte float b/c it's the best of both worlds. I've been to several locations and it always seems like this one has the longest line, but it moves fairly quickly because there's a cashier and a kiosk. This time, I decided to go with a large Hojicha Latte Float with Matcha Soft Serve ($7.60). +IMO this is one of the best matcha soft serves b/c it's creamy, packed with matcha flavor, and not too sweet. +Hojicha latte was roasty, nutty, and not too sweet. +No upcharge for no ice -Hojicha was grainy, especially towards the bottom. Side notes: 1.) Self-serve napkins, spoons, and straws 2.) Tables available inside and around the mall 3.) Walking distance from MUNI 22, 38, 38R bus stops *Verdict: 4.5 stars rounded up to 5 d/t fast and friendly service. Solid spot for soft serve even if you're not a matcha fan since they always have vanilla and rotating flavors. read more
11 months ago
Updated review : Came back to this matcha maiko location to try another item on their menu. The team reached out & kindly offered to give them another shot, I decided to get the matcha latte float. The ice cream was tea forward, smooth & delicious, just how I remembered it to be. The latte itself was also much improved this time, it wasn't gritty, or too sweet although I didn't adjust the sweetness level. My friend tried the black sesame latte & it was also quite good, she subbed it with plant based milk & I think it worked really well. I'm glad I got to stop by and enjoy a better made matcha this time. read more
Got the boba sundae with the matcha vanilla mix. I went late at night so there were no lines and there were plenty of tables to sit outside. Boba was super soft and chewy, I believe it's coated in some brown sugar syrup, which on its own is probably a bit sweet but the matcha ice cream with its slight bitterness and grassy taste does a wonderful job at balancing it out. Overall this still felt like a pretty light dessert. read more
5 months ago
Matcha Cafe Maiko is a pretty popular matcha dessert spot in Japantown, and almost every time I walked by, there were people going in and out, so I finally decided to give it a try. Overall, I thought it was good. Not something that completely amazed me, but definitely worth trying if you already enjoy matcha desserts. The biggest strength here is definitely the matcha flavor itself. A lot of matcha desserts nowadays are overly sweet to the point where you can barely taste the tea anymore, but here you can still clearly taste the earthy matcha flavor with a slight bitterness that makes it feel more authentic. The sweetness level was balanced well, so it never became overwhelming or too heavy by the end. If you prefer Japanese-style matcha flavors that actually taste like tea instead of pure sugar, you'll probably appreciate this place more than many trendy dessert spots. I tried one of their matcha soft serve items, and the texture was smooth and creamy without feeling overly rich. The matcha flavor stayed noticeable from the first bite all the way to the end instead of fading away after a few spoonfuls. Everything paired together nicely, and overall it felt like a lighter, more refreshing dessert. Especially after eating ramen or heavier food nearby in Japantown, it was actually a pretty nice way to finish the meal. The shop itself is fairly small, but clean and simple, with the typical Japantown dessert shop atmosphere. It feels more like a quick stop for dessert while walking around rather than a café where you sit for hours, but it fits the neighborhood well. The location is also super convenient if you're already shopping or exploring Japantown. Overall, I'd say it's a solid and reliable matcha dessert place. The matcha flavor is definitely there, and the quality feels consistent, but it wasn't something so incredible that I'd make a special trip just for it. Still, if you already like matcha or happen to be in Japantown, I think it's definitely worth stopping by and trying once. read more
Quick and easy to order drinks from a cashier or an iPad. I ordered my usual strawberry matcha and it's the same amazing quality as their other locations. There's nowhere to sit or throw away your trash. It's not a cafe to hang around or for meetings read more
1 year ago
I'm a sucker for a banana matcha latte, and I have to say I'm a fan of Cafe Maiko's! While I get the latte version, my husband gets the blended version. They're both pretty good! I do believe it's a seasonal menu item, so not sure how long it'll stick around. From their base menu, I usually get their strawberry matcha tea or their matcha sparkler. I can never go wrong with either of these choices! Service is pretty decent at this location. They're usually busy, especially on the weekends. But the drinks normally come out quickly. The decor inside is minimal, but the storefront is bright and clean. There aren't places to sit inside, but there's seating available outside. I'm a creature of habit when I come here, so I don't venture too much outside of my usuals. But willing to try some soft serve next time I'm in the mood for it! Give em a try if you're in Japantown! read more
Every time I go to this Matcha location there's always a line so I'm sure everything is delicious as well as as their consistency between this particular Japantown location and a couple others in San Francisco. I ordered a Matcha lemonade and it tasted perfect to me! I always wait to enjoy my drink until after the ice has melted, so I can mix in the water from the ice to the drink. Plus, it's a little more room temperature for me. Lol. Everything tasted delicious and I was able to order my drink in a reasonable amount of time since I wasn't lying out the door. My friend got a sample of the Matcha ice cream, which I didn't even know they gave samples of! Goodness, what have I been missing out on?! I was able to get my drink and head off to my movie! I will definitely be back!! read more
One of my go to spots for matcha and hojiicha teas! The drinks here are always solid and strong. The drinks are customizable. You have sweetness level and non dairy options here. They also sell soft serve ice cream here with seasonal flavors that change every month in addition to their standard vanilla and matcha flavors. The staff is always friendly and they pump out the drinks pretty quickly without jeopardizing the quality. This little cafe gets pretty busy on the weekends! So prepare to wait in line during peak hours. They are always playing music and have limited seating inside. There is plenty of seating outside inside of the mall. read more
4 months ago
I think this place has one of the better matchas in the city. I got the matcha latte float, no sugar, and I wait for the icecream to melt into the drink for the perfect amount of sweetness ; another option I sometimes go for is matcha ice cream with matcha cake at the bottom, and I wait for the ice cream to melt into the cake. read more
I usually love Matcha Cafe Maiko for their consistently amazing matcha lattes. I have been to this location, as well as the ones in Chinatown + Westfield Valley Fair, several times. I've never been let down...until today There was only one other person waiting in the cafe when my sister ordered a small strawberry matcha latte. We got it very quickly after ordering. Right off the bat, it did not look right. From the shade of the matcha to the color of the strawberry, it did not give!! The green was muted and not like the usual vibrant color I know and love from this place. Suspicions were validated when I tried it. The strawberry was SO sweet and tasted like a poor-quality artificial jam. I swear I've gotten the strawberry matcha latte before and it definitely did not taste sickly sweet like this. The matcha itself was watery, lacking in richness, and not creamy at all. Not sure if this is due to the matcha shortage, but as someone who values this place for their [usual] consistency and high quality drinks, I was extremely disappointed. I'm scared to return in fear of further tarnishing my now wavering appreciation for Matcha Cafe Maiko. My sister (middle school age) had no complaints and enjoyed her drink. I'm seeing now that other folks have had similar poor experiences with this location's strawberry matcha latte. Hopefully the other drinks are still good--can't say I'm eager to return to try them, though. read more
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More info about Matcha Cafe Maiko
1581 Webster St
San Francisco, CA 94115
Lower Pacific Heights, Japantown
Directions
(415) 757-0919
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http://www.matchacafe-maiko.com/eng/
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Ask the Community - Matcha Cafe Maiko
Does Matcha Cafe Maiko accept reusable cups that customers bring in? Trying to avoid plastic as much as I can.
Do they have anything dairy-free besides the tea?? 😅
They have plant based milk for drinks
Does your softserve contain eggs?
Yes. I thought it didn't, but I am allergic and I had a severe reaction to it. Be careful if you are allergic to eggs. I'm okay now though :)
When is jasmine tea flavor coming back?
Hi Andrea, Jasmine will most likely make its return in July (next month will be Hojicha). Unfortunately we only have 2 machines in each location and we can only rotate flavors…
Is the Maiko Special (mixed) Parfait at the Premium Matcha Cafe gluten free? One worker said it is, one said it has cake in it and that it is not.
Hi Anthony I apologize for the miscommunication but the Maiko Special does have our chiffon cake in it which is made with flour hence is not gluten free. Hopefully that helps…
Do you have nondairy ice cream?
Sorry not at the moment but we are working on it :) We do have non-dairy options for all our drinks though!
I usually get a float here and one of the things I love about it is the crunchy, roundish ice cubes. However I was there last week and there were regular ice cubes like I would get from my own fridge. Is this a permanent change?
Hi Leng S, Im sorry but we had to change our ice machine recently as the previous roundish ice cube maker was very unreliable and required constant repairs. After much…
How many oz does the cup that your Maiko Special parfait is in hold? I know your large cup is 16 oz, but I was kind of hoping it possibly came in the medium size?
Hi there Im sorry but our Maiko Special only comes in one size which is already a 12oz serving cup. Hope you have a great weekend!!
Is gold on the menu or do I have to ask for it?
You have to ask for it, although, it might have been a special for a limited time only.
Is the consistency of the soft serve here creamy and dense, like Matcha Love, or ice crystal-ly and frozen yogurt-like, like Uji and Pinkberry? Also, what is the yellow skin on the ice cream made of? (Yelp won't let you ask a second question.)
It's pretty smoothy and creamy yet light at the same time... yum!
Will you be offering Hokkaido milk ice cream?
Hi David So sorry we just saw this question that was posted a while back. We plan on serving different seasonal flavors in the near future including Hokkaido Milk. Thank you…
Hi when will you have dairy free options?
We currently offer almond and soy milk options on all our lattes. Hope to see you soon :)
Will you guys be serving hojicha soft serve as well?
Hi Jenny We are currently serving 2 flavors: Matcha and Vanilla. However, we are planning on…
What's the daily open hour?
Hi Deery, We are still in our soft opening phase (3pm-8pm for these next few days) and back to normal hours during and after our grand opening:…
Will there be dairy free/gluten free options?
Hi Samira, We will have dairy free options for our Matcha Latte and our Hojicha Latte. All our drinks/floats are gluten free.…
Is it open yet?
Sorry our grand opening is scheduled for early-mid March. Please follow us on Instagram @matchacafemaiko for the latest updates on our opening date. Thank you!!
When will this be open? -12/3/17
Sorry our grand opening is scheduled for early-mid March. Please follow us on Instagram @matchacafemaiko for the latest updates on our opening date. Thank you!!
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