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Matcha Cafe Maiko

4.5 (1.6k reviews)
Closed • 11:00 am - 9:00 pm

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Business Info

MATCHA CAFE MAIKO ATMOSPHERE

What's the vibe?
Moderate noise
Good for kids

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Recommended Reviews - Matcha Cafe Maiko

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Matcha sundae with strawberry syrup - $6.54
Vinkin Ken T.

I recently tried their new seasonal flavor, black tea soft serve. I mean, just WOW! I really like this flavor. I'm not sure how long they will have this flavor but I definitely want to have it again. I can really taste the black tea flavor. It has a slight bitterness and just the right amount of tea flavor that it's not overpowering. The sweetness level was also just right. Next to the matcha flavor, this is my 2nd favorite flavor. I tried their waffle cone for the first time and was surprised it wasn't that sweet either which I liked. Now if they offered a matcha flavored waffle cone, that would be amazing. A bit of a warning though, I think it was the caffeine that kept me awake past midnight. They also have this fermented tea drink right now called, "Bodai." It was unique but not something I'd get again.

Soft Serve
Surbhi S.

If you're even remotely obsessed with matcha and ice cream, consider this your sign to run to Matcha Cafe Maiko in Japantown. I ordered their matcha + vanilla swirl soft serve in a waffle cone, and honestly it was the chef's kiss. The balance between the earthy, slightly bitter matcha and the smooth, creamy vanilla was absolutely on point. Neither flavor overpowered the other -- they blended together in that perfect harmony that true matcha fans appreciate. The texture was exactly what you want from soft serve: silky, light, and melt-in-your-mouth smooth. And the waffle cone? Fresh, crisp, and the ideal crunchy companion to the creamy swirl. Ambiance: The cafe itself is on the smaller side, but don't let that deter you. There's plenty of seating right outside in the mall area, making it a great spot to sit with your cone and indulge in some quality people-watching. It can get a bit loud during busy times, but the lively Japantown energy honestly adds to the experience.

Hojicha Float &  Matcha Frappe
Alexander A.

A solid Matcha Cafe Maiko location. I remember visiting it years ago when it first opened, and I still stop by regularly whenever I'm in Japantown. My go-to order is usually a hojicha latte or float. I enjoy the more roasted flavor. The soft serves and parfaits are also good when I'm craving more of a dessert treat. The service is quick, even when there's a line out the store. However, the setup and layout could be improved. It's difficult to see the menu on the wall while waiting in line. And the placement of their kiosk should be moved closer to the counter so that people don't have to awkwardly decide if they should wait for the kiosk or order with an employee.

Hojicha black sesame Soft Serve
Erik V.

I come every month for the seasonal flavors. This month is black sesame and hojicha! This is my favorite soft serve place in the city. The soft serve is nice and creamy. I recommend the waffle cone. I'm always impressed by the structural stability of the waffle cone, it doesn't break apart as the soft serve melts. The store is nice and cute in a very convenient location in the mall. There are tables you can sit at outside the store but still in the mall. The staff are friendly.

Megan D.

I really like this matcha maiko location! It's tucked away in the downstairs corner of the mall. The matcha latte and matcha lemonade are my favorite drinks. The matcha latte is creamy and full sweet isn't super sweet in my opinion. The matcha lemonade is sour and refreshing if you don't want a milky drink.

Katy W.

Quick and easy to order drinks from a cashier or an iPad. I ordered my usual strawberry matcha and it's the same amazing quality as their other locations. There's nowhere to sit or throw away your trash. It's not a cafe to hang around or for meetings

Outside
Laura L.

Solid matcha! Matcha isn't bitter at all and the matcha itself tastes good. If I had people who were iffy about green tea, I'd definitely take them here. The portions are generous and the service is quick.

Matcha Soft Serve
Jia M.

Probably my favorite place to get matcha soft serve in the Bay Area. I love the strong bitter taste of matcha! The soft serve is also not too sweet. They give a generous amount of ice cream, it fills up pretty much almost all the way to the bottom of the cone. This is located in the West Mall of Japantown - down the stairs.

The best Matcha soft ice-cream outside of Japan
Sona K.

This was so yummy delicious soft served matcha ice-cream I had outside of Japan! Last year, I had the best matcha ice cream in Kyoto. One I had today brought me that same flavor and pleasure.

Large Hojicha Latte Float with Matcha Soft Serve: Requested no ice
Rose T.

The OG location of this growing chain is located on the bottom floor of the East Mall in Japantown. Every time I see Matcha Café Maiko, it's hard to resist! Originally, I would always order their soft serve in a cone but my go-to now is usually a latte float b/c it's the best of both worlds. I've been to several locations and it always seems like this one has the longest line, but it moves fairly quickly because there's a cashier and a kiosk. This time, I decided to go with a large Hojicha Latte Float with Matcha Soft Serve ($7.60). +IMO this is one of the best matcha soft serves b/c it's creamy, packed with matcha flavor, and not too sweet. +Hojicha latte was roasty, nutty, and not too sweet. +No upcharge for no ice -Hojicha was grainy, especially towards the bottom. Side notes: 1.) Self-serve napkins, spoons, and straws 2.) Tables available inside and around the mall 3.) Walking distance from MUNI 22, 38, 38R bus stops *Verdict: 4.5 stars rounded up to 5 d/t fast and friendly service. Solid spot for soft serve even if you're not a matcha fan since they always have vanilla and rotating flavors.

Matcha Cheese Tea
Elaine W.

One of my go to spots for matcha and hojiicha teas! The drinks here are always solid and strong. The drinks are customizable. You have sweetness level and non dairy options here. They also sell soft serve ice cream here with seasonal flavors that change every month in addition to their standard vanilla and matcha flavors. The staff is always friendly and they pump out the drinks pretty quickly without jeopardizing the quality. This little cafe gets pretty busy on the weekends! So prepare to wait in line during peak hours. They are always playing music and have limited seating inside. There is plenty of seating outside inside of the mall.

Darlene A.

Updated review : Came back to this matcha maiko location to try another item on their menu. The team reached out & kindly offered to give them another shot, I decided to get the matcha latte float. The ice cream was tea forward, smooth & delicious, just how I remembered it to be. The latte itself was also much improved this time, it wasn't gritty, or too sweet although I didn't adjust the sweetness level. My friend tried the black sesame latte & it was also quite good, she subbed it with plant based milk & I think it worked really well. I'm glad I got to stop by and enjoy a better made matcha this time.

Laura J.

Got the boba sundae with the matcha vanilla mix. I went late at night so there were no lines and there were plenty of tables to sit outside. Boba was super soft and chewy, I believe it's coated in some brown sugar syrup, which on its own is probably a bit sweet but the matcha ice cream with its slight bitterness and grassy taste does a wonderful job at balancing it out. Overall this still felt like a pretty light dessert.

Biscoff latte & matcha frappe w regular boba

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Matcha Cafe Maiko Reviews in Other Languages

Ask the Community - Matcha Cafe Maiko

Does Matcha Cafe Maiko accept reusable cups that customers bring in? Trying to avoid plastic as much as I can.

Do they have anything dairy-free besides the tea?? 😅

They have plant based milk for drinks

Does your softserve contain eggs?

Yes. I thought it didn't, but I am allergic and I had a severe reaction to it. Be careful if you are allergic to eggs. I'm okay now though :)

When is jasmine tea flavor coming back?

Hi Andrea, Jasmine will most likely make its return in July (next month will be Hojicha). Unfortunately we only have 2 machines in each location and we can only rotate flavors… Read more

Is the Maiko Special (mixed) Parfait at the Premium Matcha Cafe gluten free? One worker said it is, one said it has cake in it and that it is not.

Hi Anthony I apologize for the miscommunication but the Maiko Special does have our chiffon cake in it which is made with flour hence is not gluten free. Hopefully that helps… Read more

Do you have nondairy ice cream?

Sorry not at the moment but we are working on it :) We do have non-dairy options for all our drinks though!

I usually get a float here and one of the things I love about it is the crunchy, roundish ice cubes. However I was there last week and there were regular ice cubes like I would get from my own fridge. Is this a permanent change?

Hi Leng S, Im sorry but we had to change our ice machine recently as the previous roundish ice cube maker was very unreliable and required constant repairs. After much… Read more

How many oz does the cup that your Maiko Special parfait is in hold? I know your large cup is 16 oz, but I was kind of hoping it possibly came in the medium size?

Hi there Im sorry but our Maiko Special only comes in one size which is already a 12oz serving cup. Hope you have a great weekend!!

Is gold on the menu or do I have to ask for it?

You have to ask for it, although, it might have been a special for a limited time only.

Is the consistency of the soft serve here creamy and dense, like Matcha Love, or ice crystal-ly and frozen yogurt-like, like Uji and Pinkberry? Also, what is the yellow skin on the ice cream made of? (Yelp won't let you ask a second question.)

It's pretty smoothy and creamy yet light at the same time... yum!

How much for the gold one?

$9.50

Will you be offering Hokkaido milk ice cream?

Hi David So sorry we just saw this question that was posted a while back. We plan on serving different seasonal flavors in the near future including Hokkaido Milk. Thank you… Read more

Hi when will you have dairy free options?

We currently offer almond and soy milk options on all our lattes. Hope to see you soon :)

Will you guys be serving hojicha soft serve as well?

Hi Jenny We are currently serving 2 flavors: Matcha and Vanilla. However, we are planning on… Read more

What's the daily open hour?

Hi Deery, We are still in our soft opening phase (3pm-8pm for these next few days) and back to normal hours during and after our grand opening:… Read more

Will there be dairy free/gluten free options?

Hi Samira, We will have dairy free options for our Matcha Latte and our Hojicha Latte. All our drinks/floats are gluten free.… Read more

Is it open yet?

Sorry our grand opening is scheduled for early-mid March. Please follow us on Instagram @matchacafemaiko for the latest updates on our opening date. Thank you!!

When will this be open? -12/3/17

Sorry our grand opening is scheduled for early-mid March. Please follow us on Instagram @matchacafemaiko for the latest updates on our opening date. Thank you!!

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Matcha Cafe Maiko - coffee - Updated May 2026

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