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San Francisco, CA

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Matcha Cafe Maiko

4.5 (357 reviews)
Closed • 11:00 am - 7:00 pm
Updated 3 months ago

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MATCHA CAFE MAIKO ATMOSPHERE

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Theresa H.

Made my brother got me a matcha soft serve, or did I planted him the idea and he willing bought me one? hahaha.. I did not quite remember... Anyway, it was so yummy!! SERVICE 5/5 Staff was friendly. They made my soft serve and it looked so pretty; the soft serve was topped with matcha powder. Thank you! AMBIANCE 5/5 There was a line but the staff worked really fast. This was more like a grab-and-go store. FOOD 5/5 We both were so full from our dinner; I told my brother I wanted to walk back to Matcha Cafe Maiko to buy soft serve. I probably gave him the puppy look? He got me one and I was happily eating the matcha soft serve when we walked back to the hotel. It was high quality matcha soft serve with home made waffle cone. I am sure I could have another if he wanted to get me the 2nd one.. hehe.. Ahh.. I went to bed that night really happy :D

Matcha Latte (Soy Milk) and Matcha Soft Serve
Kyra K.

Matcha Cafe Maiko is a popular spot for matcha throughout the Bay Area and across the nation. While hosting some family friends from Japan, we realized they were missing matcha, so we decided to drop in. Their Chinatown location is a small shop. Not much space to wait in line or to pick up your items. Hence, Ordering is simple: place your order and pay at the counter, then wait for your number to be called. Minimal service interaction and not a good place to hang out, since it's primarily a to-go spot. I got the Matcha Latte with Soy Milk, and they got the Matcha Soft Serve. She said the soft cream tastes like Japan, and I agree. My matcha latte was good, definitely earthy and well-balanced. Personally, it was a bit too sweet for me, so I'd ask for less sweetness next time. If you're in Chinatown and craving matcha, Matcha Cafe Maiko is the way to go! It's a popular spot with long lines, but it's worth a visit. Find them at the corner of Grant Ave., with limited street parking nearby.

Matcha Latte
Emily W.

I have to say good quality matcha, the service is quick grab and go. I have to try their other flavors matcha! Their ice cream is creamy and delicious! Looking forward to have their ube flavor ice cream back on the menu!

Photo 1: Montage of images from Matcha Cafe Maiko
Ed U.

When I saw this familiar soft serve shop on Grant Avenue in Chinatown, it gave me pause since I was used to the original Japan Center location. Given the escalating political tensions between China and Japan, perhaps the owners felt a cup of soft serve sprinkled with matcha could serve as a wreath of peace between the two nations. Or maybe it's a slam dunk to know Asians can't live without their soft serve. I just know from similar ice cream shops in Chinatown that this represents a fresher suite of flavors than most. On my first visit here, I went for the $6.90 Boba Sundae, a matcha-vanilla twist with kuromitsu boba drizzled with a matching syrup (Photo 6). I liked it because it possessed the uniquely Maiko combo of sweet flavors. I went more generic on a follow-up visit and ordered the standard $6.40 Matcha Vanilla Soft Serve (Photo 5). Not as tantalizing but it did the job. Someday I'll get ambitious and order the latte float or cheese foam, but I'll see how peace negotiations go before committing. FOOD - 4 stars...uniquely Maiko but generic soft serve works, too AMBIANCE - 3.5 stars...clean space but no place to sit SERVICE - 4 stars...attentive enough TOTAL - 4 stars...a refreshing sweet option in Chinatown RELATED - Exploring SF's Chinatown? Here's a collection of places I've visited and reviewed: https://yelp.to/0bITd49TyB

Chang T.

Good variety. Tasty matcha drinks. Clean shop. Friendly staff. Good our order quick. Friendly staff. Can't miss in the middle of Chinatown.

Matcha time hee
Kay O.

I've been to this franchise of Matcha coffee shops a handful of times before but only in the south Bay/Silicon Valley. This is my first time going to one in Chinatown. Service was as fast as it could be since their menu is all the same. We got a Matcha lemonade and oh hot Matcha latte for my sore throat. Everything tasted delicious and we got a sample of the Matcha soft serve also! We got our food within five minutes and we're out the door! This particular store was rather small, but I would definitely go back again since the café itself is very consistent on its flavor from location to location! I appreciate the consistency and delicious much flavor!!

ThuyTien N.

I stumbled upon this matcha spot while wandering around Chinatown, and what an amazing surprise! I've been wanting to try this brand for a long time, so I was really excited to finally find it. The matcha soft serve was perfectly made--creamy, smooth, and packed with a strong matcha flavor. You can really taste the quality of the matcha. The mochi balls were also really good! About 30 minutes after finishing the ice cream, I actually came back for a double matcha latte with 25% sugar. You can taste the premium matcha flavor beautifully alongside the milk without it being overly sweet. The shop is very small, with no tables or chairs, but they do have counter seating. There was only one employee working when I visited, but she was incredibly friendly and super fast! P.S. I just wish they would add a trash can nearby--it would make the experience even more convenient.

Matcha soft serve
Sonya H.

Lovely matcha cafe and ice cream spot! I typically don't *love* sweets, but I was super impressed by this spot. I came by for dessert after grabbing dinner with a few friends in Chinatown, and it certainly lived up to all their recommendations. I got their matcha ice cream, which was super creamy and smooth, and it had a lovely matcha flavor without being either overly sweet or bitter / herbal. I think I would've preferred even less sweet, but this seemed like a great balance for the average set of tastebuds. If you want it to be a little extra sweet, you can get it swirled with their vanilla. Very randomly, they also have the best waffle cone I've ever had -- it's super crunchy and crispy, has a good amount of sweetness, and is remarkably thin for how good its structural integrity is. They also have a fun rotating duo of seasonal flavors -- jasmine and ube for our visit -- that the staff is more than happy to let you sample before you order. The ube didn't have a particularly strong ube flavor, but I loved the refreshing and floral flavor of the jasmine -- if I could've swirled the matcha and jasmine together, I absolutely would have.

Linda T.

Perfect for a rare sunny day in SF. It's a pretty good size to share. There were no lines so service was quick.

Boba sundae and matcha coffee
Ting C.

I'm no stranger to Matcha Maiko but this was my first time trying it in SF Chinatown. There was a bit of a line on a Friday afternoon. Service was quick and efficient. The place is small with simple decor and while there's a small counter seating area it'll get crowded very quickly with people ordering and waiting. We got a boba sundae (matcha + vanilla) and a matcha coffee. The matcha coffee was surprisingly smooth and well mixed. The soft serve was perfect. The chewiness of the boba was satisfying and the ice cream was creamy. Definitely recommend stopping by for a sweet treat as you walk the streets of Chinatown.

Matcha Golden "Shogun" Soft Serve
Kaitlyn C.

This is a great spot for a little sweet treat on a warm day. I decided to try with the gold as a treat which I probably would skip next time. The soft serve itself is delicious and they have more flavors. It was melting pretty fast but it just made me eat it faster. They have matcha drinks and other items too if you're not feeling for some soft service but I highly recommend.

Menu 12/2025
Brian V.

Ice cream/ soft serve and beverage shop located in Chinatown that specializes in matcha - specifically Uji matcha from Kyoto. It's a small corner shop and there are some counters where you can eat at, but it's mostly an order and takeout type of place. The people here are very friendly and the service is really quick. Came here after our late lunch with my parents. We walked the neighborhood and found this spot. We each got some matcha soft serve and I got that bling looking gold cone lol. Delicious soft serve with decent prices and quicker. Such a great place and it's a great treat.

Deborah M.

Hokkaido Icecream?! Yes please! I'm in heaven with the vanilla cone- rich mil flavor, not too sweet and and amazing silky mouthfeel! The waffle cone is crispy and light perfection!

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Packed little cafe of customers. Friends who were visiting loved the matcha ice cream. Thumbs up!

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Matcha Cafe Maiko Reviews in Other Languages

Ask the Community - Matcha Cafe Maiko

Hi do you cater? Or do you have a food truck?

No sorry, we don’t have either. Just our physical store locations. Hope you’ll come to visit!

Hi owners/managers, anything you recommend if I can't have wheat, flavoring, gluten? I can do pure matcha. I can do dairy. jUst not anything barley, rye, wheat, bread-based.…

How about a kuromitsu boba sundae in a cup?

Does your location offer the Maiko special? The menu seems to have that offering taped over last time I walked by.

Hi Julie, We still aren’t offering Maiko Special at our Chinatown location, our staffing/operations are still limited by Covid. Thank you for your understanding.… 

How is the soft serve packaged to survive delivery?

Hi Emily, We put the soft serve ice cream in a cup with the cone on the side and separate from the ice cream. Our delivery partners then use a cooler bag to keep the soft… 

They have delivery services?

Hi Gigi, We are in the process of setting up our delivery services with Postmates. It should be up and running by end of next week. Thank you!

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Matcha Cafe Maiko

4.5(1.7k reviews)
1.5 mi•Lower Pacific Heights, Japantown
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Matcha Cafe Maiko is a matcha specialty shop that first opened in Hawaii and currently has multiple…read morelocations across multiple states including California (two Los Angeles locations in Monterey Park and Rowland Heights), Florida, Georgia, Massachusetts, Nevada, New York, North Carolina, Oregon, Pennsylvania, Texas, Virginia, Michigan, New Jersey, and Arizona. For this location, the shop is located inside the Kinokuniya Mall in Japantown in San Francisco. [Parking]: There are two parking garages - The Main Garage (1610 Geary Boulevard) and The Fillmore Annex Garage (1650 Fillmore Street). Parking rate = $5 per hour from 12 PM to 6 PM and $3 per hour outside of those hours. I got lucky and was able to find metered parking spots near the intersection of Buchanan St and Sutter St (free on Sunday). [Atmosphere]: Matcha Cafe Maiko is located on the first level of Kinokuniya Mall. This is mostly a takeout only spot with no indoor tables and limited chairs available. [Menu]: Most visitors come here for the matcha soft-serve ice cream. The shop also offers the Golden Sho-Gun 24K gold soft-serve ice cream. Other items include sundaes, parfaits, lattes, cream foam lattes, and teas. *** Soft Serve Ice Cream (Matcha, Cone - $6.95): Amazing ice cream - creamy and dense with a strong matcha flavor. *** This is a fantastic matcha ice cream shop - two big thumbs up. P.S. - If you are already at the shop, this is also a good opportunity to check out other shops in Kinokuniya Mall and the adjacent Japan Center Malls.

Really enjoyed this spot!The matcha ice cream and iced matcha were both delicious creamy,…read moreflavorful, and not overly sweet. The service was quick and friendly, making it a perfect grab-and-go stop while exploring Japantown. Definitely worth trying if you're a matcha lover! Ambiance welcoming but not intended to eat in.

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Mitchells Ice Cream

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3.6 mi•Bernal Heights, Mission
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Amazing Ice Cream - what a spectacle…read more Mitchell's Ice Cream is an absolute San Francisco legendary institution that sets the gold standard for premium frozen treats. Located in the Bernal Heights neighborhood, this multi-generational neighborhood favorite serves up unparalleled quality, crafting their small-batch ice cream daily with an incredibly rich 16% butterfat base. The result is an exceptionally thick, smooth texture and deeply vibrant flavor profile that elevates both classic choices and their famous tropical, Filipino-inspired offerings like Mango and Ube. A major highlight of this beloved spot is their rare, night-owl-friendly schedule: they serve their delicious treats late into the night until 11:00 PM every single day. It is the ultimate late-night destination to satisfy your sweet tooth with the finest super-premium ice cream the Bay Area has to offer. Local Insider Tips * Take a Number: When you walk inside, immediately pull a paper ticket from the dispenser near the door to secure your spot in the queue. * Standout Flavors: While they rotate through 40 flavors daily, make sure to try their legendary Mango (imported from the Philippines since 1964) or unique options like Mexican Chocolate, Grasshopper Pie, and Ube. * Parking Tip: They have a tiny 15-space parking lot that fills up fast, so searching for street parking or walking is highly recommended. Thanks

As if they need another good review... This place is the…read morebest. Great for meeting friends, dates, picking up birthday or party cakes or ice cream, just don't forget to grab a paper number as soon as you arrive! Their selection is insane - so many flavors, lots of tropical, tons of mainstays (their oreo is fantastic), no cookie dough surprisingly, but the flavors and toppings are just so, so good...it's like time traveling back a few decades when it was simpler and ice cream was enough to make anyone happy, at least for awhile). Lots of non-dairy options too for those who need them. The people working here are always friendly and they always have good suggestions or a sample right away for the kids to keep the line moving but also happy. The key word, I've realized, is "happy." Mitchell's specializes in making everyone happier than when they arrived - every time.

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Sophie's Crepes - 02.17.24 E. Strawberry with Ice Cream and Chocolate $10.50

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4.0(1.9k reviews)
1.5 mi•Lower Pacific Heights, Japantown
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THE BEST CREPES!!!!!!! No joke, best crepes ever. From east…read morecoast to west, this is the absolute, hands down, best crepe spot. Nestled in the heart of Japan town's shopping center, right next to the bookstore- Sophie's crepes is. Very small bistro seating is available, but this place gets pretty busy. They have an extensive menu of both simple and layered flavors. The crepes here are thin and crispy, and come in a very cute crepe holder when served. I always get the strawberries and banana with Nutella, with a scoop of vanilla ice cream and whipped cream. The crepe won't last long, you'll eat it right up. My partner opts for a strawberry and whipped cream option, with raspberry jam- simple in comparison to my order. Sophie's is always our starting point in Japan town, and once you've placed your order, you cannot revise it. Make sure you hold onto your number, you'll need to provide it when your number is called. Enjoy, a must try in SF; even if you just go to Japan town for this one thing, trust me, it's worth it.

Stopped by Sophie's Crepes before catching a movie nearby and it was a good experience. The menu…read morehas a good variety of sweet and savory crepe options and the pricing seemed mostly fair. The shop is easy to find and on the smaller side with limited tables inside but there's more seating outside. Customer service was friendly and adequate. I We opted to order the mixed fresh fruit crepe and it was great and not overly sweet. It included whipped cream, vanilla ice cream, and some pieces of kiwi, banana and strawberry. The crepe itself was light and had a good flavor. I do wish the fruit pieces and ice cream were more evenly distributed but it was a nice sweet treat. I was hoping they would include more berries too. Also, the crepe can be messy to eat, so definitely grab some napkins. Otherwise, I recommend visiting Sophie's Crepes for a solid dessert. I'd like to return and try one of their savory crepes!

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Salt & Straw - Turkey Stuffing & Cranberry Sauce in a cone (kinda bitter, don't like!); French vanilla (for the pup).

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4.4(1.3k reviews)
1.6 mi•Pacific Heights
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This heatwave is heating up and it's getting sunny in August. There are a few things you can enjoy…read moreto get some relief from the sun. On taco Tuesday more hot sauce isn't going to work to feel refresh. There is place where the tacos are frozen. This place also has many different flavors of ice cream such as pear& blue cheese and sea salt with caramel ribbons like some on my social feed. They also have pies like Wildflower Honey & Lemon Chess Pie and Cherry Coconut pie like some on my social media feed. It's a place for people who like it sweet and salty in SF. It's called Salt & Straw. On a Summer stroll on a sunny day in August I landed inside Salt & Straw in Pacific Heights on Fillmore street. I got the Tacolate a collaboration between Taco Bell and Salt & Straw. The ice cream taco was not too sweet and the sauces like the Wild Berry were tasty and the Mango Jalapeño was a bit savory. The waffle cone for the tortilla was crunchy. Overall it was refreshing and a place for the sweet and salty on a hot day in SF. When the sun is shinning and you need feel refreshed you can to a "shopping mall "or do a "pub crawl" and get something cold and "tall" or grab something sweet and salty like some in SF at "Salt & Straw" Get saucy with packets of "Taco Bell" sweet sauce and waffle taco "shell" and all the flavors tend to "gel" like ice cream with ribbons with sea salt with "caramel"

Like everything ice cream has gone boutique. Salt and Straw is a perfect example! And how about…read morethat name? This location on Upper Fillmore is in an appriopriate boutique location. It was a warmer day so business seemed to be active and booming. They have some interestingly named flavors, but that's the nature of a boutique business. I ordered a double scoop of the Freckled Mint Chocolate Chip, a vegan flavor in a cup. It actually was quite tasty and I did detect flecks of salt.. am I right? Service was friendly and helpful. OK, for a boutique ice cream fix this is the place. It is pricey, so just 4 stars. It is just ice cream after all.

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Matcha Cafe Maiko - coffee - Updated October 2026

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