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    Black Sugar

    4.4 (1k reviews)
    Closed 11:00 am - 5:00 pm
    Updated 2 months ago

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    BLACK SUGAR ATMOSPHERE

    What's the vibe?
    Moderate noise
    Outdoor seating
    Good for kids

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    Recommended Reviews - Black Sugar

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    Sherman T.

    A veteran to the brown sugar boba scene and a longstanding favorite for me when it comes to milk tea and coffee. Black Sugar has a prime location within Union Square in the city and being just across the street from the Hilton hotel, has the opportunity to flourish with locals and visitors alike. The tiny storefront isn't much for a place to hang out but great for people on the go to work or site seeing. Despite the lean staff and small workplace, they make their drinks relatively quick and consistently good from its tea boldness to its boba texture. The boba, although not made from scratch here, are prepared with consistent quality. The balance between softness and chew is perfect and the proportion of boba to their drinks is ideal. The brown sugar content makes it sweet enough for me that I usually opt out of sugar completely in my drinks. The tea is organic and steeped to bring out its flavors. Whether you're getting the milk tea or matcha, you can rest easy knowing your cup is filled responsibly with good quality leaves. If you're looking for something more fruity, their fruit teas are made with fruit purees including strawberry, lychee, pear, and mango. And for those who are decaffeinated, you'll have a choice of whole milk, oat milk or almond milk flavored with strawberry, mango, black sesame or taro. The drinks are priced reasonably in comparison to other tea and coffee shops in the city and the portion renders a pretty good value. You do have to pay extra for toppings (boba, crystal boba, aloe, lychee jelly, red bean, herbal jelly) unless you get their signature black sugar milk or tea latte which both come with boba. Staff are also very welcoming and friendly. The open kitchen gives you full transparency to the drink preparation, which gives you reassurance of its cleanliness and efficiency. Overall, Black Sugar is the boba shop to conveniently get a delicious, well-priced boba milk tea, fruit tea, fresh milk or coffee. Its long-standing history here is a testament to its quality, value, and commitment to its customers. If you're looking for boba, Black Sugar will satisfy that craving and hopefully will be around the next time you're in the city again!

    Thai Tea & House Black Milk Tea
    Kayla L.

    I was visiting from the South Bay and not too familiar with San Francisco, but I stopped by Black Sugar since it was nearby and had great boba reviews. The ambiance is clean, minimalist, and gives off a "no frill, just good drinks" vibe, which I really liked. I tried the Thai tea and could really taste the spices in the blend as it had a nice depth of flavor that stood out from other spots. The house black milk tea was also solid and well-balanced. Overall, if you're in the area, Black Sugar is definitely a great alternative to the big-chain boba shops and worth a quick stop for a quality drink.

    Ginger milk tea
    Alice T.

    I was staying in Union Square and this was one of the boba shop options near my hotel. It's a small shop with barely any standing room, and no tables. It's a to-go shop. I ordered a milk tea drink. However, I didn't realize they got my order wrong until I walked away a couple blocks from the shop and started sipping my drink. By then I didn't want to walk all the way back for them to correct my drink. They gave me some seasonal ginger milk tea drink, which tasted fine. It was very gingery, and I wasn't feeling it. For someone who loves the strong ginger taste, this is probably the drink for them. I get that order mistake happens, so I just let it go. This place isn't bad. I just wish I got the drink I ordered.

    Grace C.

    Very close to Union Square. Very small spot indoors so it's mainly an order and go boba spot. I wanted a drink with boba already included so I ordered the black sugar latte ($5.95 before tax). The drink comes cold and I picked less ice, medium sweet, and in a paper cup (they offer this as the sustainable option). The straw is also compostable commercially so yay! My drink was sweeter than I anticipated, given I ordered medium sweet (which is the less sweet option), but still delicious. There's minimal interaction with the employees. You order at the self serve kiosk (unless you want to pay in cash. I didn't see a discount mentioned for paying cash) and then they bring out the drinks and call out the name of the order. Also didn't realize that SF has a healthy mandate of 6%, which looks to be separate than the SF city employer mandate of 5%, so my order was applicable for the 6% mandate, but not the 5% mandate.

    Order area
    Elise H.

    Strawberry Lychee Green Tea + Boba ($6.73) Rating: 5/10 - the boba itself was the perfect texture and sweet flavor! - The strawberry/lychee flavor was WAY too sweet (even at 75%) felt like I was drinking syrup ): - I think due to the sweetness I can barely taste the tea at all The worker was super nice and efficient! The store was small but super clean. Maybe will give it another try and see if their milk teas are better...

    Black sesame milk
    Sho R.

    This place is just one person operating behind in the kitching. Order taking is done by an electronic kiosk. Sesame milk was excellent. I also went for a mango matcha drink with bubble tea. That was an excellent drink as well. Bubbles were cooked nice. Mango flavor felt natural.

    Black Sesame Milk & Hojicha Latte
    Izzy T.

    Still my absolute favorite place for black sesame latte and they added a hojicha! Earthy and roasted and absolutely delicious still. Our drinks are out so quickly, and the flavor is always consistent! I will always come here whenever I'm in the city!

    mango sago with ice cream & a brown sugar milk tea

    i love this place! the drinks are so yummy :p it's my first time here but we tried the mango sago with ice cream added and a brown sugar milk tea. the drinks were made to perfection!

    Mango Sago
    Lanette L.

    Black Sugar was my go-to spot when I used to go to school in San Francisco! Got to try their mango sago and it was a 5/5! Not too sweet at all for 100% sugar which is perfect!

    Pear Green Tea (0% Sweet, No Ice) with boba
    Rose T.

    This is a small boba shop, or as they call themselves "boba bar" that's located next to the Mason O'Farrell Garage and across from the Hilton Union Square. It's definitely more of a to-go spot because there are only 2 stools inside. Limited human interaction since you order on the kiosk. I was debating between a couple fruit teas, but I ended up choosing the Pear Green Tea ($5.25 + 6% Healthy SF Mandate) at 0% Sweet and No Ice. I added boba for an extra $0.75. +Strong green tea flavor +Boba was perfectly chewy and tasted caramelized +Cup & straw were durable -Pear flavor was hard to detect, and it gave the drink a sandy texture. *Verdict: 3.5 stars rounded up to 4. I enjoyed the boba and tea, and wouldn't mind returning to try another drink if I was in the area.

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    Page 1 of 26

    Ask the Community - Black Sugar

    Can you make your Spiced Ginger Latte hot? and can I make it with Oat milk? Thank-you.

    Hi Susana! It can be made hot and with oat milk. Please let us know if you have any other questions. Thanks!

    Is the lychee jelly and grass jelly made out of agar? Also for milk teas and lattes can almond milk be used to replace dairy?

    Hi Amelia! Our lychee jelly and grass jelly do not contain any agar. We have almond milk and oat milk as dairy substitutes. Thanks!

    I've seen that the drinks themselves can be made Vegan but does anyone know if the boba pearls have gelatin?

    Hi Lexi! Our boba does not contain any gelatin. It is vegan-friendly.

    Where is the best place to park?

    The shop is located underneath a parking garage (15 minute grace period) but there is also limited street parking.

    Do they have Thai tea here?

    We don’t!

    Will they let you use your own tumbler/mason jar instead of using their plastic cups?

    Yes! We'd be happy to serve your drink in your own cup as long as it's cleaned!

    How is the seating here? I've looked through reviews and photos but can't seem to find a definite answer/number. Looks like there's a bar by the window with 4 seats, is that it?

    Hi Christy! Yes, we have four sets by the bar open!

    What are the non caffeinated bubble tea options here?

    Hi there! All of our drinks are caffeinated except for the Fresh Milk series, so the Black Sugar Fresh Milk, Taro Milk, Mango Milk, and Black Sesame are all decaf beverages.

    What drink has no milk included?

    Our fruit teas and cold brew have no milk! We also have almond milk as a substitute.

    View All 10 Questions

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    Chicha San Chen is the super hyped bubble tea shop from Taiwan that's apparently won a bunch of tea…read morerelated accolades that I won't pretend to be remotely familiar with. Their ordering system is entirely via two kiosks, which can be annoying if the customers ahead are slow, ordering a bunch of drinks, or both. They really should have a policy for cashiers handling smaller orders (2-3 drinks or less) and forcing kiosks only for larger groups. The estimated wait times vary pretty wildly, so take their posted estimates with a grain of salt. It stated 15-20 minutes when I was there, but it took about 25 (and we were just the 2nd group in line, though there were clearly tons of queued orders already with people standing around or sitting waiting). When we finally got our drinks, the Classic Ding Dong Oolong Milk Tea and the Milk Tea with Taro Balls and Taro Paste, I was expecting really prominent tea flavor like you get from the best milk teas in Taiwan and HK, especially given their hand-brewing process for each cup (which partly explains why wait times balloon). Sadly, I got very little tea flavor from either drink. That said, the fresh taro paste and taro balls were very tasty, with the balls having fantastic QQ chewiness. Prices are a bit much though, at almost $10 for that drink alone. I honestly think they could cut costs on gimmicks like the rope carriers (cute for influencers, but pretty useless and likely jacks up the price for regular customers). One silver lining from the long wait is that we spilled over into a free tea tasting slot. Miranda was fantastic as our guide as she was super friendly, funny, and knowledgeable. She walked us through how their Lishan Oolong Tea (sold separately, not used for in-store drinks) is harvested and sun-baked into 5 different varietals, each with unique colors, aromas, and tastes (and following the sun both literally and figuratively in terms of names and descriptors). Overall, it's a fun experience if you enjoy that sort of thing (and your wait happens aligns with a tasting slot or you can always a reserve ahead of time as well), so 5 stars for Miranda and the tasting, but the actual milk teas were lacking and a disappointment given the hype, cost and wait.

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    Chicha San Chen - Fresh Organic Milk w/ Taro Ball and Taro Paste //  Dong Ding Oolong Milk Tea (Cream)

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    One of my favorite boba spots! I've been loyal to Urban Tea Ritual since 2019 and back when they…read morehad their first location in SF. I fell in love with their creative, artisanal drinks right away. The store itself was clean and welcoming. My favorites are the Crème Brûlée Milk Tea and Matcha Toffee. They're both signature drinks and the matcha and toffee balance each other so well. The toffee does get stuck in your teeth, but it adds a nice crunch to your drink. I recommend getting their drinks in either oat or macadamia milk! Their honey boba was fresh with the perfect texture. I don't recommend driving here unless you're okay with parking a few blocks away. I prefer this location over San Jose because their drinks are more consistent. Nowadays, you can order through the self-serve kiosk. Their seasonal drinks are definitely worth trying! There was a Pandan Strawberry Corn milk drink that was pretty refreshing :)

    Came in this place and tried their Boba dessert which was 10 out of 10 #amazing creamy custard…read moremixed with Boba at the bottom topped with a crème brûlée top. Also tried one of their drinks that was corn inspired, which I really loved Also had a crème brûlée Boba drink which was horrible It had zero flavor tasted like water. Hopefully they add some more drinks to their menu because I would love to try more from this place. I know I will be back for that Boba dessert though.

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    I write this three years later, though I should've made it sooner. I actually tried Little Sweet on…read moremy first date with my now boyfriend and we got there an hour or so before closing. The lights outside really set for such a cute twilight mood and though that wasn't the main point of their shop, it was a cute detail. You order off an ipad and wait for your order, pretty typical of most shops nowadays. I remember there being a short line as well, so it seems they are a busy boba shop! The drinks themselves were delicious based on what I remember, I recall their boba being perfectly chewy and not soggy despite getting there so close to closing. The drinks were not heavily packed with sugar, just the perfect amount of tea, milk and sweetness. I'm not really in the area that often, but it's a boba shop that I'll remember forever!

    This location of Little Sweet is located in Inner Richmond. Parking may be a bit difficult, as it…read moreis street parking. Ordering is through the kiosk off to the side, so not much service. There was one employee working who just kept giving us mean glares for an unknown reason. It is a small shop, so there is not much room to hang out inside either. I ordered their Jasmine Milk Green Tea with boba. The taste of the drink tastes very off-putting - it definitely does not taste like a jasmine green milk tea, but like a burnt tea with milk just added to it. My friends who are not that picky with boba tried it too and did not like it at all. We only took a few sips before tossing it.

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    Little Sweet - Real Fruit Watermelon Slush

    Real Fruit Watermelon Slush

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