Yummy yummy as always! Great customer service, she was patient and clear with descriptions. The store is large inside a shopping center but feels great inside read more

Nut allergy friendly, no issues here. Recommend to check the Order Online to get a full sense of their menu and what they can do. Plenty of parking, huge strip mall. Arrived at 9:18PM. Ordered a large double coconut with mango pearls and Oreo foam (friend's order) and a large oolong milk tea with 30% sweetness and boba (my order). Drinks out in four minutes or so and I was the only one there. The large Oolong tea was okay. Decent tea flavor (3/5). Boba was a little too stiff for my liking (2.5/5). Friend thought the double coconut was okay. The Oreo foam is actually just Oreo crumbles on top of foam, I think, so that was a bit disappointing. Overall, happy that there are finally some boba options in the Heights but it's an average spot that doesn't stand out from other independent boba spots. read more

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I really wanted to like Gong Cha, especially since there aren't any It's Boba Time locations around here and I was craving a solid milk tea. Unfortunately, this visit was a letdown. The drink itself was incredibly mediocre honestly, it tasted like something I could have made at home. For nearly $8 (adding boba is extra ), I expected a lot more depth of flavor and quality. It wasn't terrible, but it definitely wasn't worth the price point. What really threw me off, though, was the smell inside the store. I had planned to sit down and get some work done, but I couldn't stay. There was a very odd, funky odor -- almost like when clothes sit in the washing machine too long and start to sour. I'm not sure what it was, but it was strong enough to be distracting and pretty off-putting. Overall, between the bland drink and the unpleasant atmosphere, this location missed the mark. I hope they address the cleanliness issue because the experience just didn't justify the cost. read more

Gong Cha - Coffee & Tea Near Me - Houston, Texas

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This place need a self service menu KIOSK badly. Every time I go there there is only one person working and always attending the customer first with either questions about the menu or chit chatting with them. While the people that order on the Uber app or mobile app is waiting on their fastest drink to make (Milk Tea - 30 seconds). It takes them 35 MINUTES for that person to even get to my order which I placed WAYY before the customer but yet serve the customer there first? read more

I liked the popping boba but the drink itself was not good. I ordered a lychee oolong tea but I feel like I receive something completely different. I tasted like a sprite. Not what I paid for but I guess it's my fault for not trying it till I left. read more

Gong Cha - Coffee & Tea Near Me - Houston, Texas

Another run down, sad looking gong cha location even thought it's on the newer side. Tbf the shopping center it's in is rough but still. Employees are pretty mid and never learned what customer service means. Drinks are very sugary, tastes like HFCS even at 50% level sweetness. Only pro is that this area is a boba desert so your options are limited. read more

Delicious dragon fruit mango milk tea! I love trying new things and this one did not disappoint. A little on the sweet side, but that's to be expected. This one they could not adjust the sweetness, but they did give me less ice. It's creamy and yet fruity at the same time with little chunks of the dragon fruit so it doesn't really need Boba or any other toppings. I highly recommend this drink at gong Cha. It was very clean inside too. read more

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Cute cafe with lots of seating inside. They also have free WiFi if you want to come in and do some work. Great lounge ambience music that's not too loud. It's fairly quiet during the day when they aren't as busy. This location is in a plaza in the heights next to other restaurants and grocery stores so it's convenient to stop by if you want something refreshing. I opted for a lighter drink (sparkling lychee with mango popping pearls) it was really nice and refreshing. I asked for half sugar and light ice and it was made just as I requested. Service is decent the baristas are nice. You can spend a few minutes here or a few hours depending on your vibe. read more

Gong Cha - Interior decor - Coffee & Tea Near Me - Houston, Texas

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Not busy on this Saturday morning I was able to place my order and only took 6 minutes. Super yummy read more

Gong Cha - Brown sugar black milk Tea with Pearl - Coffee & Tea Near Me - Houston, Texas

This place never ever fails in their new sparkling series is where it's at. You can always count on this place to get you a good drink with high-quality. read more

Gong Cha - Coffee & Tea Near Me - Houston, Texas

Honestly, gongcha is my go to place when I need a little pick me up. The staff is always super nice and the drinks are good. The plus side is that this location is close to the Kroger I do grocery shopping at and my gym read more

Solid boba and teas from a well known international chain. Friendly and patient service. Chill relaxing ambiance. Clean modern interior. Lots of parking. read more

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August 17, 2024 Needed some boba tea for the ride back home to Galveston We got 3 different ones; mine was the earl grey with 3 different jellies YUM! read more

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I had a really terrible experience at Gong Cha in the Heights on Shepherd. First of all, the place smelled really awful as soon as I walked in. Then, the customer service was extremely rude. When I ordered my drink, it was way too sweet, and when I asked to have it changed, the staff member was really unhelpful. She told me I would have to buy a whole new drink. On top of that, the lid of the cup wasn't secure, and when I put it in the car, it spilled everywhere. Overall, it was a very disappointing visit. read more

This Gong Cha location is located in the Heights. As Gong Cha is now a well known chain not only throughout Houston, but known worldwide, my expectations are standard across franchises. To my own personal preference, I tend to cycle between cravings of caffeinated drinks varying between milk tea or coffee. With that disclaimer put forward, Gong Cha's Earl Gray 3J reignited my cycle. The toppings between the boba, herbal jelly, or egg pudding pairs complementary with the earl gray milk tea and will find myself here more than two days in a row. Additionally, with the matcha craze nowadays, Gong Cha is not a place that should be forgotten about. Their matcha is on the sweeter side (to my preference) and has been my favorite place to get matcha lately. Overall, will be seeing me here frequently. read more

Gong Cha - Earl Grey Milk Tea 3Js - Coffee & Tea Near Me - Houston, Texas

i love coming to gong cha whenever i'm craving boba! so many various flavors and combinations and they are always coming out with new toppings and flavors to try, never a boring menu. very friendly service, clean tables and sitting area, and a nice place to grab a drink to catch up with a friend. read more

Gong Cha - Strawberry Milk Teastrawberry - Coffee & Tea Near Me - Houston, Texas

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First time coming here for the BD dinner after treat!! :) I had a strawberry milk tea 50% sweetness with boba twas a bit sweeter than I expected but twas a good one! We played a board game and had a good time together!! :) Good to have a fun time with boba loving friends! Keep up the good work! Cheers read more

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Decent location on between shepherd and Durham in the heights, they were quick with making the orders and the drinks came out as expected. The interior is super sterile clean feeling and the music was traditional Chinese (I think). That's an odd choice, kinda ruins the ability to come and study or just hang out and sip your drink for a while. Honestly that's the only thing I had a problem with, I like the option of playing a board game or listening to some Indy Dream Pop while I drink my boba tea. TL/DR; drinks were great, music was lame read more

Gong Cha - Inside - Coffee & Tea Near Me - Houston, Texas

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Stopped by since we spotted them from across the street at crawfish cafe! I will say I do enjoy the location and parking situation. The area needs more boba shops so I'm glad Gong Cha is here! Super cute interior and easy to read menu! It was my first time here so I got the earl gray milk tea with 3 Js (grass jelly, egg pudding, and boba). This drink really hit the spot for an afternoon treat. I do also love all these 3 mixins (they're usually my to go tos with boba) so I'm glad they had a drink with all 3! I did get less sweet and less ice which is my usual boba order. The service was super fast and employees were friendly. I will def be back here to try their other drinks! read more

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Great amount of table space & Drinks are good too- but there is this weird sickening smell that I had to try to overcome to order & stay to get some work done before heading to PB nearby. I made a nice comment about that there's an interesting smell in here- it wasn't addressed and was ignored. Don't think they were happy to have heard the comment. This place is one of the closer boba shops that I mapped to. But I don't know if I'll be coming back with this awful smell of dead rats or something. I think they knew it too hence the plug ins that's in the outlets. Smells like Wan Po Tea in Katy with stinky under the mask of Air fresheners. I'll buy drinks there and quickly run out and hope my tummy doesn't go achy after. I usually can deal with sweaty BO from the gym and people...but this is a whole different level and in a food/ drink establishment is NOT GOOD... but if you don't have a sensitive nose to air freshener cover ups- then this is an awesome place. Bathrooms are ok. They have no-touchy towels with sensors so that is a big plus. I think they mopped their floors and the stink could have came from the mop water...who knows. But if you sit long enough...your nose kinda gets used to it and it'd less revolting. Tho the air freshener is making me have a headache and allergies go wild with the scent masking everything else! read more

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I've been absolutely obsessed with Gong Cha lately--especially their Crème Brûlée Brown Sugar Boba. It's seriously one of a kind and something I haven't been able to find anywhere else. The flavor combo is rich, creamy, and perfectly sweet without being too much. Customer service is always on point--super friendly and efficient. I've never had to wait long, which makes it even more tempting to stop by often. read more

One of the best bubble tea shops in the Heights area (the other being Tea Moge) Pros: - Great drinks - Great price - Fast-straightforward service - Great ambiance - Fast wi-fi - Drinks are not too sweet! read more

Gong Cha - Coffee & Tea Near Me - Houston, Texas

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The atmosphere was great and the boba was amazing. Everything was just great overall a great expiernce could be better though

Coming from someone who thought she didn't like boba (even after trying the "good shops") I freakin love Gong Cha. Milk foam + less sweet drink = heaven. Came here twice already and I'm craving it again... read more

Gong Cha - Coffee & Tea Near Me - Houston, Texas

Big Boba fan and I love this place. They have some unique flavors and real jellies. It's delicious and it's a cute store.

Newest addition to the Heights boba scene. Located next to Pho Ben and Kroger, plenty of parking. The interior is fresh and clean. The drink is prepared quickly and flavor is consistent with other Gong Cha locations. read more

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The pearls here are delicious - perfectly cooked and soft. The interior is clean and modern and service was very fast. I got my tea 50% sugar and it was still pretty sweet so I'd recommend not getting 100% sugar. read more

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Drinks were good but a bit sweet for my taste. Service was great. Plenty of parking. Very clean inside. read more

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New and welcomed boba spot on Shepherd and 11th next to Pho Ben and Kroger. Interior is super fresh and restrooms are clean. Decent Gong Cha location. Drinks are made quickly as well. read more

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Super Nice Girls they were very patient . A peaceful place with pretty and delicious drinks.

Came here on opening day and got the BOGO deal. I enjoyed the flavor of my mango milk smoothie but wish it had more ice for a thicker texture. The service was great and the location was very clean. I liked the games that were available to play. I'm not one to get Boba often but this place was decent. read more

Gong Cha - Coffee & Tea Near Me - Houston, Texas

Quick and friendly customer service. Drinks were delicious and refreshing. I got the Lemon Ai-Yi White pearls. read more

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I'm so glad the Heights is finally getting more boba places! Now I don't always have to drive to Chinatown for boba. This is in such a great location with easy access and plenty of parking. It shares a huge parking lot with Kroger and other restaurants/shops in the plaza. My favorite drinks to get from here are the wintermelon milk tea and matcha milk tea. I always adjust to 50% sugar and less ice. It's just the right amount of sweetness. I also get regular pearls for my topping. read more

The coffee milk tea tastes just like the name. I wondered if the coffee part would be too diluted, but it tasted just like mixing strong Asian coffee with milk tea. I got it hot (less sugar) with boba, which was cooked chewy and soft. The left wall display of tea pots is cute. The right wall signage is apt: Brewing Happiness. read more

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Great drinks and quick and friendly service. They just opened and we stopped in for a drink after lunch. They are having a promotion of BOGO on the top 10 drinks this weekend only. read more

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Yessss so glad to have more boba in the area! And Gong Cha is a great option - they have a diverse menu with lots of periodic special runs/seasonal options plus all of your standard milk tea/boba options. Super friendly staff that is there to help you make your decision and customize your drink, fast service, and clean welcoming interior. Plus, tons of easy parking! A new way to treat myself before I head grocery shopping next door at Kroger... read more

Gong Cha is one of my favorite bobba place. There's a spot near our place in the heights and now we visit here often. My favorite drink is the strawberry milk tea and you can't really go wrong with any strawberry included drinks here. They are all good. My wife's favorite is the taro milk tea. Once you picked the flavor, you can also change the sweetness level and the ice level, so don't be surprised if the servers ask you about these things. If you aren't particular about the drinks then its perfectly fine to go with regular sweet and ice level! Give this place a go if you like bobbas! read more

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dirty brown sugar milk tea - $5.75 (medium) plus 50c tapioca- so good! I've gotten this the last 3 times from Gong Cha. The tapioca pearls here are very good too - soft and chewy. I typically would get the coffee crema from Sharetea, but this reminds me of it. It has the milk foam on top, which adds a bit of saltiness. Bf's go-to is the creme brulee brown sugar milk tea. I think mine is sweeter though, and that's why I like it. Plenty of parking. Next to pho Ben and kroger. Only reason for the 4 stars is that milk tea can get so expensive now :( read more

I had a very disappointing experience with the customer service. The employees completely ignored my request for my drink. I specifically asked for extra ice, but I was given light ice instead. I asked for a cup of ice, and the employee told me to ask another employee. Seriously? She didn't even know where the cups were. read more

My daughter has been wanting to try boba and we visited this spot since it's close to home. We tried the strawberry milk tea and the mango sparkling drink and enjoyed both. I'd recommend the mango drink on a hot day- so refreshing! read more