I can't write my best review for this location, far from it, but I can offer you my best rap, to at least be a spot of dumbshine on a Kareny day. Or Keviny day, if you prefer.
Yo my name is Fox and I'm a strange Fella,
I eat pretty much anything but Salmonella,
F. Scott Fitzgerald's cool but I prefer Ella,
And Burning Man's nice but I'd rather do Coachella.
I went to the bank and there was a cute Teller,
I sweet-talked him into coming to my Cellar,
We role-played, I was Yoda, he was Helen Keller,
He showed me how to Windmill, I taught him to Propeller.
I said my diamond's so hard I make that Tiffany Jeller,
He said I make sausage disappear faster than Penn & Teller,
I said you make The Jam better than Paul Weller,
But is it really meant to be the colour of Nutella?
So then he was hungry, I was hungry as Wella,
(Please no comments on my skill as a Speller),
I said, there's this place where the Boba is Sweller,
And I took him for some Boba from the Bubble named HELLA
WHAT
Unfortunately we had a very negative experience here. We are massive fans of the location near the Galleria, and of the owner, who also has locations over in San Antonio and maybe one or two more already open or on the way. But this one really rubbed us the wrong way.
Long after COVID had died down in Texas, and I'm talking about 18 months after a lot of places stopped requiring masks, they still required masks according to a sign on the door, which is fine, but because I haven't been looking for those kinds of signs for a long time, since not even my mother's secret underground sex club requires masks anymore, I didn't realize.
So we walked on in and were greeted with extreme hostility (i.e. I was yelled at by an employee in a mask LOL) for not having masks on. It was pretty quiet in here with nobody else in the store, so the yelling was... a surprise. Some would call it a raised voice, a firm tone, a Karen or Kevin would say I was flat out yelled at.
So we were "yelled at" about the mask policy as if we were carrying a plague into the store. We hurried off to get a mask and tried not to act offended. When we came back we were treated with such disdain and anger, including both employees acting extremely passive aggressive and slamming things down on the counter and whatnot because we had walked in without masks. This all happened in 2022.
We're extreme liberals, but it makes us very angry when Yelpers trash family businesses because they're "not enforcing masks" or when right wingers trash businesses because "they made us wear masks." We're not like that. Barbi doesn't like to be told to wear a mask when she's in full make up, but I never take a star off for it. However being yelled at and then treated like an enemy, long after everyone else stopped requiring masks, is too much. The milk tea came straight out of a tap (I assume it's supposed to) and didn't taste nearly as fresh or good as the ones we get (used to get) from Hella Bubble Galleria.
The only reason I give them three stars is because I know that the location in The Galleria has good products and the owner is a wonderful guy. However, this location needs to have a word with its employees and I'm not sure if they intentionally made our drink bad, or they just don't make the tea fresh, but it didn't taste anything like the same product over at the original location, and I definitely won't be coming back to this location again. A lot of people look to me for Boba recommendations and I'd been recommending Hella Bubble to maybe hundreds of people for several years before this experience. I can only hope this sort of treatment and taste was an isolated incident. I know it's hard to find good help these days but this Karen and Kevin over here do not come to buy a $6 old-tasting milk tea from a pre-made container (I know everyone is doing it now but that doesn't make it a good thing), only to get yelled at.
In other news - it's great to have more Boba shops in the Heights, and I'd still recommend this over Teapresso, for example.
It would have been 1 star if I didn't love the owner, though.
Anyway I have other reviews to JUGGLE
And if I keep skipping sleep I'm gonna get UGGLE
Meanwhile Barbi just wants to SNUGGLE
I feel like Sean Paul with my DAILY STRUGGLE
(DAILY STRUGGLE!)
So come and get a Boba from HELLA BUBBLE
AND DON'T UNKNOWINGLY BREAK OUR RULES OR WE'LL YELL AT YOU. read more