1. Gone Postal

1. Gone Postal

0

Duncanville, TX

Gone Postal

5.0 (1 review)
Closed • 10:00 am - 6:00 pm

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Response time

1 day

Response rate

100%

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6 years ago

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The UPS Store

The UPS Store

3.9
(15 reviews)

Customer service here was non existent on my visit today. I frequent two other UPS Stores nearer to…read moremy home and have never encountered the inefficiency and lack of care for customers that this location doled out. I walked in and got behind one man waiting in line while another lady waited at the counter with no visible employee assisting her. There was one employee answering phone calls and another doing package tasks that was not related to an existing customer in line (and at a snails pace at that). The third employee was at a computer facing away from the customer line assisting a customer standing near him. When he finished, he looked at our line and told us he would begin assisting people on the left side of the center island even though 2 of 3 of us were on the opposing side. I remarked "This man and I were here before her (referencing a customer that walked in and went immediately to the left side of the island). He replied rudely "Well, you still have to line up on THIS side to be helped." I started to approach the designated side and only then saw a small, low hanging sign with an arrow directing customers to the left for returns. I am a former educator and I understand rules, instructions to follow, and signage, but I do not understand the lack of regard for your customers and the failure to be courteous. Further, would it not be in everyone's best interest to post signage high and ahead of customers line of sight as they wait in order to recalibrate as needed? It is perfectly natural to see a line and get into it upon entry. I left this location with my Amazon return in hand as I will not support such an unprofessional business. At both the Red Oak and Waxahachie UPS stores, you are welcomed as you walk in, and every employee visible is assisting with in-store customers before taking on other tasks. They are efficient, courteous and professional. These UPS stores understand customer service and appreciate their customer's time and patronage. I will continue to give both the Red Oak and Waxahachie locations my business. Save yourself some aggravation and avoid this UPS Store.

Received Great Customer Service. Very easy to send my package. Was in and out in less that 15…read moreminutes

U-Haul

U-Haul

2.0
(6 reviews)

I got the U-Haul from there for just 5 hours and paid twice as much. Let me start off by saying…read morethe people that worked there that day were professional, other than that they rip you off hard. I got there had a vehicle with a utility dolly reserved, which they did not have, not even a regular dolly but their website said it did. Secondly the engine light was in the vehicle but I was on a timeline and had no time to go reserve at another spot. The vehicle did last me the whole 5 hours thankfully. On my way back I stopped and got gas filled it up almost all the way full, which was the same spot where they gave it to me. Returned the vehicle and hours later got charged 30$ for returning the vehicle almost empty, which was a lie. Not coming back to that location for sure.

HELP!! My ongoing LOSS of my storage Unit with ongoing…read morefinancial & personal losses still isn't resolved! My Unit a well packed 15x20 unit that was auctioned WITHOUT COSENT, NOTIFICATION, and especially because of MANAGEMENT onsite residents/workers that COULD NOT justify WHY my unit was auctioned. UHAUL phone services have also NOT RESOLVED ONGOING FINANCIAL LOSSES both FINANCIALLY & OF MY ITEMS with BUSINESS RELATED WORTH & HEIRLOMS i can never regain unless someone helps me, find the auctioned individual who may have purchased that unit. LOSSES! Changes of office management and onsite management who made unauthorized notes AGAINST my payments STILL leave me with the UNRESOLVED and UNLAWFUL auction of my ITEMS. MY ongoing attempt to resolve mis appropriated documentation at the location against me, with unverified addresses or payments that were made yet still resulted in my loss, have also NOT be recompensed at all! Payments were made but there "System" proving changed management & workers who documented in THEIR favor or in favor of that facility, have also caused ongoing losses to me personally without recompense of any kind to this day and date of Nov. 15, 2024. IF ANYONE can help me RESOLVE my items that were AUCTIONED AGAINST my ongoing attempt to find, and resolve this ongoing battle, PLEASE let me know 469-877-9481 1022 S Cedar Ridge UHAUL online and phone call in services DID NOT resolve the auction of my personal items including ongoing losses of financial documents pending possible litigation needed against this UHAUL Storage Facility in Duncanville, TX. on S. Cedar Ridge Dr. Unit 101 since 2019 to 2023-24 auction

Gone Postal - shipping_centers - Updated July 2026

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