Brittney was so awesome! So helpful and informative and went out of her way to help me! I really…read moreappreciate her and her outstanding customer service

Could not access the building over the weekend for my own company marketing materials for an…read moreimportant meeting the next day. Nobody answered my call. Left a message for the property manager. No return call on Sunday. Just out of luck I guess. Very surprised at the lack of follow up.

Jared was excellent and very personable! He got me set up with the unit I needed and explained…read moreeverything very well. Thanks Jared!

I had a unit at this location for MANY years. Recently found out that new rates were a lot…read morecheaper, and so are rates at storage competitors in the area. I asked the person in their office if I could get a better rate and that I would be willing to change units if needed. I was told NO. So I informed him that I would be moving out before next payment due date. I did move out, however my charge card was used for the upcoming month. I have disputed the charge and wait to see if I get my money back. I returned to the office to see what was going on and the same person I dealt with a few days earlier did not remember me canceling account, and I was told that he was unable to check their system to try and determine where the error was. Very unprofessional and was not helpful at all. I have since found another storage and will save $70 per month.

Last weekend misplaced my debit card. Decided to deactivate it because it said automatic charges…read morewould still go through. Well my CubSmart payment didn't. Tawana called to alert me that the payment didn't go through (didn't want me to get a late fee). I was very happy and appreciative of her letting me know. By being a great customer service rep, she alerted me to a problem so it could be fixed. Rock Star level.

I understand the free 2nd mth now - must be a bait 'n switch. It would be great if income…read moreincreased as these prices increase.

This is one of the last few decent storage places to rent from!! The office folks are always super…read morenice and helpful! And they have amazing rates as well!

Great value. Used for 18 months. Never had a problem with the management. Units are available at…read moreall time. I've seen empty units being cleaned and the doors being oiled so they are maintaining units are all times.

I moved out at the end of May because the rent was being increased $26/month. Everything was…read morecleaned out before the 1st and there was no balance due, but apparently they didn't process my move out until the 2nd. They charged my credit card $120. I spoke to my lawyer and since I did not have auto-pay set up and I did not authorize the charge, this is a possible criminal violation. I will be contacting my bank and the BBB today, then possibly the Dallas Police Department after that. There are also homeless people living up and down the street because there are vacant lots next to the business. I have caught them looking in my car windows and would not recommend any female to go here at night if you are alone.

I have been using this company to store my company equipment located on the second level. The gate…read moreis continuously broken rent goes up every couple of months. This is my second theft, management does not get the gate repaired on a timely manner, the gate has been broken for over a month, before that it was broken for two or three weeks. I've had two major thefts. I would not recommend this facility. They have major ongoing theft and management does not care. I've made multiple complaints. It's a complete joke. Choose wisely for a company that cares about their clients, respects their facility, maintains and cares about the safety of their clients and what they're storming. This is not the case there are too many places in Dallas to choose from and this is not the location.

I had a great experience with this Compass self storage branch! The lady who works there is very…read moreprofessional and helpful. She will do all she can to accommodate your needs with a friendly smile and personality. The grounds are kept clean, and the climate controlled storage area is kept at a comfortable temperature. There are security cameras in use, and I feel that my property is safe.

I have been renting at this location since April of 2026, and service has been good , up until this…read moremonth when they sent me a rate increase letter,with my rate going up from $109 to $ 256, how can they justify a $153 increase.I have rented storage before and even worked at one for years and have Never gotten and increase that high, I don't understand how they think this is justified. I reached out to the District Manager a couple of days and still have not received a call back, so I guess they rather lose customers, I will be moving my things out of here before 1st of next month,there are to many storage company I can go to and pay less than $256 for a 10×20 box

I am so happy with my experience at Caliber Collision. For starters, I have been to this same…read morelocation multiple times because they always do such good work. They are considerate and timely. Oh, and they work well with USAA, my insurance company. Most recently (July 2020), I came in for a little body damage from door dings. I used the online estimate service. It was so easy! I called and booked an appointment as soon as I got the estimate. I made a mistake when reading my estimate, and I ended up being low $800! Kynya was understanding and explained the reason for the cost very well. Because of my misunderstanding and the actual level of damage to my car, Kynya worked with her team. They were able to knock the cost down closer to what I thought I was going to pay. My repair didn't suffer as a result - my car looks as good as new! :-) While the whole team was fantastic, I would like to give special thanks to Kynya for her kindness, expertise, and patience in working with me. Car repair can be frustrating... but thanks to her and the team at Caliber, it was easy.

From beginning to end, they're very welcoming, they kept me posted of everything that was going on,…read moreI always knew where they were at with the work that they were doing. Freddy was my Rep. A+, professional, understood my situation, noted all areas of the accident to be worked on, etc. Will go there for future work if necessary. Thanks Caliber!

If I could give A3 and Melanie the manager 10 stars, I would. Because of delays building my new…read morehome in Boston, my belongings ended up being in storage at A3 for 3 years--definitely not my original plan! Although they were so far away from me, I was worry-free. A3 is so clean and safe, and Melanie so responsive. My only regret: I knew that it would be unlikely I'd find such great storage and management again. Friends kept telling me horror stories about chain storage facilities which increase prices unexpectedly and repeatedly. And the ones I toured had poor security and/or were dirty. (Thank goodness I finally found another locally managed facility, though not quite up to A3's standard: Melanie spoiled me!) Should you need clean, climate-controlled storage with easy access, decent lighting, and excellent management close to downtown Dallas, this is your place.

Stopped by this business at 11:57 am, Wednesday and the door is locked. No sign that they are…read morebriefly closed at noon. Call the number to see if they are open at all today, I'm met with a snobbery tone asking if she's allowed to eat lunch at noon. First. There's no sign that says lunch breaks at noon, secondly because I'm gonna meet your snobbery tone with facts and remind them it's 11:58. Normally I wouldn't care but this woman had such an idiotic tone, she needed a reality check. Put a sign on the door that you're out lunch. Don't answer or talk to potential customers like you're familiar. Act like you're there to serve customers-- it's the job!