Oliver was incredible....went in to get my putter regripped, and he took care of it in less than 5 minutes. Appreciate the great and super fast service. Thank you! read more

2nd time I have come in for a quick regroup of a golf club - guy in the shop has told me " go pay for it and I'll have it waiting for you" - that was very fast - I was in and out of the store in 7 minutes. Last time I came in and they gave me a $10 off coupon if I spent $50. I took advantage of the offer and got some balls and a glove - store is clean and organized read more

I was helped by Garrett which I did the Golf city later and tried a few clubs. He was very patient and understanding not pushy. I was a little proper time, but I will definitely be coming back right selection of clothes and. Clubs read more

I'm a dad of two and recently decided to get back into golfing. I'm also introducing my son to the sport, which has been a lot of fun. We visited your store and while I love your selection of putter grips as well as golf equipment and clothing, I think the customer service could use some improvement. I get that many of the employees are young, but I didn't see anyone for a good five minutes. When I finally spotted someone, he looked away immediately. Another five minutes passed, and still no one around. It seems like most employees are stationed at the cash registers or the grip section in the back, leaving the aisles unattended. I don't expect car salesmanship at a golf store, but a simple acknowledgment of a customer's presence and a quick introduction would go a long way. One gentleman did help me out and answered my questions, which is why I'm giving this place four stars instead of three but to me it was borderline at best. Sincerely read more

Yesterday was our first time at Golf Galaxy. Our son Ethan booked some time on the simulator through Youth on Course and everything went so smoothly. Everyone was super friendly and accommodating - especially the assistant store manager, Joseph. Also, I thought everything would be overpriced, but I was totally wrong about that. The price of their golf balls in particular was super competitive. We'll definitely be going back!! read more

Wow, I cannot say enough about how great Cameron's customer service was in helping my boyfriend with fitting his own bag and making sure he had the correct length clubs as well as going above and beyond with helping my boyfriend pick out the perfect match when it came to choosing grips. Cameron allowed my boyfriend to check out all the samples and took his time explaining the pros and cons of each. I would highly recommend asking for Cameron for any of your golf needs. He is knowledgeable and easy to talk to. read more

I purchased a putter from this store, online. There was an issue and they took care of it immediately (Thanks, Zach). I will buy from them again. read more

I had an issue with an iron repair that the manufacturer seemed to place the blame on GG. Multiple staff members helped throughout the process of remedying the situation. Overall I'm very satisfied with my experience and the help I received. read more

I set this store as my store since it is the closest to my city. I ordered a custom made club and shaft from them on January 19, 2025. After placing my online order I received the notification it was received and shipment could be expected by Feb. 7 to 11. That date came and went one month ago. This company does not appear to be able to keep up with orders for golf clubs as this is the 3rd time I have had to wait an excessively long time for an order. As of this writing on March 8, 2025, my order is still in "Preparing" status. I don't believe it should take this long to fulfill an order. Very poor service indeed. read more

I come here to grab clothing and merchandise for my boyfriend. Staff is always friendly and helpful. Quality selection. I can always find what I'm looking for. read more

Customer Service is Horrible. No help or assistance. Ive been there 4 times, you need to go pull someone away from the simulator, then they are short with you because there away from simulator. Unfortunately. I really needed help my first few trips when I was beginning. Now i just do my research and only Buy here if it happens to be cheaper. Bad Customer service has been consistent for at least 6 months. I cant take it personal because they do treat every other customer with the same service I'm given. ‍ read more

It is convenient having a fully stocked, full-service golf store in the area after Golfsmith closed up its shop in Ontario. Golf Galaxy is owned by the same company as Dick's Sporting Goods across the street. Their biggest competition is Roger Dunn Golf Shops (owned by Worldwide Golf), which you can find about ten miles away in Rancho Cucamonga. I was in the market for a new driver, so I dropped by for a fitting. The technician was a young man who had been fitting clubs for only about a year, but he was capable of answering questions, providing different equipment and components, operating the swing lab, and offering knowledgeable advice. The fitting was $70. You get a write-up of your data and a sales pitch. If you choose to buy within 30 days, your $70 will go towards your purchase. My four-star rating is based on the overall store. The customer service is good, but the store itself is large and unfriendly. There's not the variety of merchandise that I've seen in other golf shops. In comparison, the Roger Dunn Superstore in Tustin is bigger, but the store itself feels friendlier. Likewise, the Roger Dunn store in Rancho Cucamonga is smaller but friendlier. I encourage golfers to see for themselves. I have posted pictures of the services currently available at Golf Galaxy in Upland. read more

Golf Galaxy - List of Golf Services as of Spring 2021 - Sports Wear Near Me - UPLAND, California

Needed new grips, called to see if they were in stock. A young lady answered and although she didn't seem very knowledgeable, she was still able to answer whether they carried what I needed. I was a bit hesitant on driving 30 mins out but it was well worth it. Golf services are located in the far back right corner. We were greeted by Ed, amazing Ed! I told him what I was interested in which, were the Winn grips we went back and forth and decided I should try Golf Pride Because ultimately this brand lasted longer. While Ed gripped my club, I walked around and found a cute Ping hat! 10 mins later I was out! Thanks again Ed! read more

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Golf Galaxy used to be an excellent place to find high quality women's golf aparal, especially shoes. Today my visit to Golf Galaxy was very disappointing. I intended to buy shoes. The men's shoes were MANY. The selection for women was embarrassing. I won't but have a need to return. It is not a surprise we shop on line. Big box stores are falling short. Fort Meyers, Fla read more

Wow, just had some club work done by Ed and what a nice guy he is!! I needed to swap out the shaft on my driver, get a new grip on my driver shaft, have a new shaft put in my 5 wood, a new grip on my 3 wood and a small repair of the ferrule on my 8 iron. I think I kind of confused him at first when I had all my crap laid out on the counter, lol. But Ed was super kind and was able to take care of all my needs on the spot!! The service was so great that I ended up spending another $165.00 on some shoes. It's people like Ed who create brand loyalty to a store and because he wants to make people keep coming back. I've already referred two of my golfing friends to this shop... and I told them to go on either Sunday or Monday and be sure to ask for Ed! Thank you Ed!! read more

Got huge selection of the latest equipment. Very helpful ppl. Definitely come back for my next set. They have huge selection of shoes

Single star, this place is possibly the worst golf store I have ever walked into. Inventory is lacking. Customer service is weak with no regard to the customer. At least 6 associates on the floor only one was with a customer and 2 went to the back to hide when I saw customers looking for someone to help then. I will never spend a dime at this store. Sad because I was prepared to buy something. I recommend you take your business elsewhere if you want to be helped. Just stay away from this place. read more

Please note that I'm writing a review for Golf Galaxy in general not particularly for this store. Purchased brand new Ping G425 Ladies Utility from them. Package arrived in 2 days which was great. (shipped from Santa Fe Springs, CA must be their warehouse) The club was missing factory plastic/wrapping entirely. Not even bubble wrapped, box filled with brown kraft paper. Club Head has visible scratches all over and same as the shaft too. I HAVE NO DOUBT THAT THEY SENT ME USED - DEMO CLUB FOR FULL NEW PRICE PURCHASE. Called the customer service and they gave me 2 options. 1 for 20% discount and 2 return & put a new order. 20% discount not worth for me. I returned the club and told them I don't trust the company any more. I ordered one from Dick's. read more

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I want to tell you how impressed I was with the customer service I received. This store was the only location that I could find a specific driver. We arrived around closing. The staff had everything ready for me so I wouldn't have to wait and they could close. We called Alec to make sure they had the correct product. We got there and Oliver rang us up. The manager gave me the tool and head-cover. Everything went smoothly. The three of them were awesome. Thank you so much for making my day. Wish we had more time to look around. read more

The best discount store in PDX area before heading back to Canada. They were golfsmith, a sister company to Golf Town Canada.

Called in to pick up a new driver, they confirmed they had it over the phone, and held it for me at the front until I came down later in the day. Very nice team overall, simulation bays are really nice, and the young guy who helped me even adjusted the driver multiple times as I was testing it. Also, great service at checkout with the young guy getting me the exact cover I wanted. Really great place to shop, very helpful team, and relaxing place to test before you buy. read more

Been loyal to this store for years. Balls, gloves, grips. Just bought all new TM SIM combo iron set, a SIM fairway wood and 3 wedges in the last 6 months. Usually great service by knowledgeable folks. Roll in there today to see if I can trade my M2 driver and a hybrid in and purchase a SIM2 driver. 1) They don't have a stiff 10.5 degree in the Max. Huh? 2) I ask to hit some balls with the 9.0 SIM Max and the 10.5 SIM, since they basically don't have the one I'd probably prefer. They then tell me I can't use the launch monitor. Wait, what? $529 driver and I can't tell where it's going? Nope. "It's our new policy. Only for club fitting". You just lost a customer. Pro V1's, gloves, grips, clubs. Nope. Not going back. Roger Dunn will be thrilled with your "new policy". read more

This Place has one of the best knowledgeable Staff that will take out the guest work on which clubs are for you. And Eddie is in the back he repairs anything that has to do with Golf excellent job read more

Horrible customer service. They were to committed to the time zappers. Was looking to buy a golf club and possibly a starter set for my fiancé. Had a hat in my hand to purchase. Stay away from this place. Go use their knowledge then buy on Amazon read more

Went here on a recommendation from a friend to get my clubs re-gripped. Called ahead of time and was told it would be a few hours to get done. Arrived at the location and made my way to the back. The gentleman that was working that day did me a solid and was able to start on my clubs ASAP! I was in and out if there within 30 minutes. I'm sure this isn't a normal occurrence but I was extremely grateful and appreciative. This location has everything you need when it comes to golf. I would strongly recommend Golf Galaxy to anyone that looking for a new place to checkout! read more

Great clearance section for finding a whole outfit without having to break the bank. Store layout was neat and organized. Was about to find everything we needed as well as some random trinkets for the little one in our party. Service was friendly at check out. read more

F this place!! They lied to me on the phone. Drove here from Yucaipa. Thought I'd give them another chance. Once again f this place. They will lie to you on the phone. Tell you they have what you want then when you get here.... Oh sorry we sold all of them online!!!! How about this other brand!!!! F these guys!!!! Go to PGA store or Roger Dunn. Golf galaxy is owned by Dicks! Dicks sporting goods that is ....... They should just call golf galaxy dicks 2 cuz that's what they are!!!! read more

Ever since this location turned into golf galaxy which is part of Dick's Sporting Goods has really gone downhill. It seems the location is extremely short staffed. I was looking to get a pair of shoes for an upcoming tournament. I was in the shoe corral for over 30 minutes and not one employee came up to greet me or asked if I needed any help. I would recommend taking your business elsewhere to Roger Dunn or travel out to the PGA tour superstore in the Palm Springs area. read more

Ridiculous, went in to buy irons and spend around $1000 and am told I need to spend another $29 so they can turn the machine on in the hitting bay Are you kidding me, maybe they will refund when i make the purchase. Nope Last time I buy anything here read more

This place s@cks so bad. An associate walks up to me and says let me know if you need help. I found a used club and wanted to try it. I couldn't find anybody to help. An associate ignores me while talking to another customer. Didn't even stop to say, "I will page someone to assist you". It doesn't stop there. They asked me to go to the register to remove the security tag. Waited forever when these two j@ckoffs" we're talking about leaving early and what they're going to do tonight. I finally get the security device removed and then they said you can hit the club, but if you want to use the monitor ""YOU HAVE TO PAY FOR IT"" ??? I will NEVER RETURN TO ANY OF THEIR" stores and let everyone know @ the course + wherever I play that they s@ck!!! read more

Came in to look at fairway woods told the associate I d like to hit a couple different clubs in a 5 wood, led me to a bay with some ping g425's and left hit a few balls, found the associate again and asked if they could turn the sim on( if I'm going to buy a new club I wanna compare shot shape distance etc...) told me they only turn the sim on for fittting, which I would of been more than happy to be fitted but he didn't even suggest it. Walked out told myself I'd never spend another dime in this store and went to roger Dunn where they exceeded my expectations. Golf galaxy lost a customer and my money read more

I came here with my sisters to find a gift for my dad for Christmas and we were approached by one of the workers asking if we're finding everything alright. We looked at him with despair and asked, "What does my dad want for Christmas?!" We don't know golf and the guy kind of helped us answer that question by pointing us to the most expensive GPS toys they had to offer. We left with some nice golf shoes we found on our own, shirt, pants and a hat. I think the staff are great if you walk in with technical questions or knowing what you want, but didn't feel like they went out of their way. They also didn't look busy at the counter. Overall great gear and selection and some cool virtual driving ranges in the back. read more

I went here for a fitting for a new driver. Scheduled a few days in advance and it said the fitting cost ($99.99) is included when you buy a driver. Had a great experience, My fitting was with Logan. He showed me all the new models and then we looked at a few used clubs. Logan was welcoming, friendly, and dialed in a setup that I'm very happy with. The girl behind the counter (Molly I think that is her name) was very helpful and removed the stickers from my new club and was very nice. Overall 5 stars. Would buy a new club with out doing a fitting again. read more

Couple cool people here but sadly place has been going downhill for years. Now your charging $30 to hit clubs that you want to try before buying? Golf is THRIVING right now so i can't even accept the same "covid is hurting business" excuse. Went in to look at 5 woods and was going to purchase one after hitting it for a little if i liked the results but after i was told about the new "policy" i got my balls and glove and left. Will be going to roger dunn from now on. They will probably be getting a lot of business now thanks to your new policy. Good job guys! read more

I went online to purchase a Taylormade wedge. I was having problems with the purchase. I decided to call and spoke with Brian, very helpful and courteous. Made the purchase easy. Thank you!!! read more

If you don't look like you just finished a round of golf at the Beverly Hills country club this place is not welcoming one bit. You are lucky to locate a staff member let alone one that's willing or wanting to assist. The manager encounter was just as bad. Rude, unprofessional, and definitely felt like being a minority played a huge role in my experience in this location. read more

Ed, Wayne, and Jose are the goats. They are all so knowledgeable and people I can trust to handle my clubs. I trust their opinions and they always do such good work in a timely manner. In a time where it's hard to find good employees and a reasonable time schedule, it's amazing to have them. Ed, Wayne, and Jose for the win read more

I will never come here again. I was totally racially profiled. I went in with my Arkansas t-shirt, and basketball shorts. I have tattoos and braids by the way. A short guy was nice and was helping me pick a a good sim Max 3 wood and 4 hybrid. In the middle of me hitting and talking to him to figure out which would be good this bald head guy with tattoos walk up and pulls the guy away that's helping me to go help somebody as if my money wasn't good enough and as if I wasn't going to buy anything. Very disrespectful and unprofessional. I just walked out with 3 pair of shoes and 2 golf shirts. He then asked after he saw me spend well over $500 if I wanted to look at any golf clubs. Dad and nasty. Won't come here again. read more

Took a set of clubs into get regripped upon getting my clubs saw they were loosely thrown in a bag. After inspecting them found a good size nick on my 5 and 9 iron. All clubs heads were covered in solvent and the shafts were as well. No care was taken to clean them and tape is showing on all wedges. No pride in their work read more

This store provides the absolute worst customer service. I've been to this location probably 4 times and no one offers help. I think the poor service is reflected from poor managment. Ashley is the manager and she needs to get her act together. She is not helpful and gives the feeling that she doesn't want to be there. I had a coupon which was not going through the system. She kept saying, "I don't know what's going on. It's not letting me take the discount." I insisted that the coupon works online and that I decided to come in store to support the brick and mortar. After ten minutes of going back and forth with her, she finally gave me the discount by doing an override on the register. She did not seem pleased for giving me a discount. I received no response once the transaction was complete and I left the store. This will be the last time I step foot into this store until management gets their act together. read more