Great experience, the staff were very friendly and I was just able to walk in and have my phone…read morescreen fixed in under 15 minutes, and the cost was less than I was quoted at several other places.

They're not lying... They really do fix it fast!…read more We walked in early Saturday afternoon with a broken screen and no appointment. The guy fixed it in about 15 minutes while we waited. Cost $150. He also put a screen protector on it for us. We also got a lot of absurdist humor for free. Price was $150, they won't charge you tax if you pay cash or Zelle.

Outstanding and honest! Came in and charged me an appropriate amount to completely revamp my phone…read moreand change the battery and then when I came in again with my daughters phone expecting to have to get the same he told me that I didn't need anything and changed some of my settings. He literally was honest enough to say it was a Settings issue and that I didn't need to spend any money. That is great service and I will be coming back to him for all my phone issues

Very clear about options and suggestions, great attention to detail, quick service, and great…read moreprice. Will definitely recommend to friends and count on them for all my future phone help needs. Nice to find a reliable place in the neighborhood :) While I waited for the repair, everyone raved about their good experiences here.

They were fast and to the point. They gave me all of the information I needed and fixed my laptop…read moresame day!

Very knowledgeable, resourceful, skilled, and kind. My daughter's smashed iPhone 14 Pro had visible…read moreinternal damage and a shattered camera lens. Hary (I believe that was his name) fixed it and returned it looking like a brand-new iPhone the very next day. We paid around $220, he gave us free screen shields and lens cover, price was very reasonable for the quality of work. Hary looks quite young, high school or college age but he was extremely professional, respectful, and clearly raised very well. His workmanship and demeanor were truly impressive. God blessings

Make sure you call to request an appointment before coming to the store! They are appointment only!read more

i have an iPhone x with a shaky rear camera and inoperable face id. i requested a quote regarding…read moreexpected costs... no response. I don't know if this is an actual vendor. after several days the company reached out to me in attempt to reconcile a bad star review. i have increased my star rating. the pricing was reasonable (+); however, my facial id (according to him) isn't fixable by their company. i mostly appreciate the communication and feedback. most things can be copied and replicated - - customer care is more difficult to replicated. if i got my repair here successfully, i would have been an advocate.

I wholeheartedly recommend Jessica Valencia at Cosmo Repair. She's the owner and an excellent…read moretechnician, and it's a pleasure to support a small business where you can actually reach the person who does the work -- by phone or text. Jessica has been in business since 2008 and has been at The Paseo (formerly Paseo Colorado) in Old Town Pasadena for many years, though in different mall locations. She also graciously validates parking. I came in late afternoon to have her inspect my older Samsung phone. Parts took two days to arrive; if you go early enough, they sometimes come the next day. She orders Samsung screens made in Korea. They are not OEM, but mine passed the fingerprint sensor configuration test, which is important. You want to see if the screen's sensitivity is working properly. If you don't want fingerprint login, just delete it after the test. There's a 90-day warranty. I returned two days later. She installed the replacement screen and camera while I waited in the lobby. There's a comfortable black couch and a nice view of shoppers at The Paseo. She really rescued this phone. Another shop had damaged the camera while replacing a cracked screen and sold me a knockoff that developed vertical lines in under a year and wasn't touch-sensitive. Jessica replaced that non-Korea screen and fixed the camera. If you need Samsung repair, go to Cosmo. Wherever you take the phone, ask for a Korea-made screen and confirm it passes the fingerprint sensor configuration test before you leave.

Quick repair with warranty. Best price out ouf 7 different inquiries i made. Open on a Sunday!…read moreresponds quick!

Honest guy, great service for a good price…read more Comes to you, gets the job done quick. I got a screen replacement with a screen protector, he came and did the whole job in 20 minutes while I finished walking my dog. Highly recommend.

I was skeptical at first but thought I'd give it a try. He took my phone and worked from his car --…read moretook about 30 minutes. After he was done, he had me check it before leaving. I was able to trade in my phone with my carrier and had no issues! Definitely recommend and the prices are reasonable.

I brought my iPhone 14 Pro in with only 10 minutes left in the day. Despite the fact that you did…read morenot have the actual battery in stock, he went above and beyond and used a test battery in my phone, as he knew it was my birthday and something that was needed desperately. What else can I say, amazing value, outstanding service, and Lightning fast repair with quality replacement parts. I would highly recommend to any of my clients family and friends.

Droped my phone and cracked the screen. They fixed it but then the camera got faulty after the…read morescreen replaced. They fixed it but took weeks. At least they let me come back and finished the problems without trying ro charge me more.

Will is the best, he is very helpful and very knowledgeable…read more This is our second time here. Last time, they fixed our ipad. Today, I just broken my iPhone screen, he fixed my badly broken screen in less then 60mins with very reasonable price and he also added a screen protector for me. Thank you Will. You really made my bad day not too bad.

Went in to have iphone battery replaced. Quick, fast, and excellent customer service. I returned in…read more30min and it was already done. Would recommend! Ample parking in the back!

Exceptional service at this location. Fast and friendly. Ali the technician was very helpful and…read moreknowledgeable. I will be back when I inevitably break my iPhone again :) Five stars!

1 STAR -- Extremely misleading pricing and a complete waste of my time…read more I contacted this store about replacing the screen on my Samsung Galaxy S25 Ultra. I specifically confirmed my phone model, and I was told in writing that the screen replacement started at $208.80 + tax. Based on that information, I decided to make an appointment with them. After making the appointment and showing up, I was suddenly told that the price I had been given was wrong and that the repair would actually cost around $330. How does a customer receive a specific price, schedule an appointment based on that price, and then arrive at the store only to be told that the price was incorrect? If the $208.80 price was wrong, it should have been corrected before I made an appointment and wasted my time. What makes this even more frustrating is that they advertise themselves as an authorized repair provider and emphasize their professionalism and quality of service. I expected the basic courtesy of being given accurate pricing before committing to an appointment. I have no problem paying a fair price for quality work, but I do have a problem with being quoted one price and then being told something completely different after I've already made the trip and scheduled an appointment. I strongly recommend confirming the price in person before making an appointment, because the price you are given initially may apparently not be the price you're actually charged. Very disappointing experience and a complete waste of my time.

I would highly recommend this place for all things apple related. Great customer service and…read moresupport. From repairs to sales. Support a local business..

I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!