1. Golden Glass

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Washington, DC, DC

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Golden Glass

4.3 (11 reviews)
Open • 8:00 am - 7:00 pm

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Review Highlights - Golden Glass

“Ben from Golden Glass replied promptly to my request for help in replacing a large pane of glass on a front 2nd story window in LeDroit Park, DC.”

Mentioned in 3 reviews

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American Windows & Siding of Virginia

American Windows & Siding of Virginia

(83 reviews)

Yep, another five star review for American Windows…read more We received three estimates for replacing three windows, a French door and a picture window. American Window undercut the estimates of the other two vendors by a substantial margin. We also really liked they only asked for a modest down payment. Jay was our sales contact at American Windows and he was absolutely great. He has an engaging personality, and kept all his commitments to us. We appreciated that when installation day came, he swung by to ensure all was going well. Oh, how did the installation go? It was fantastic. Not only did the windows and door come earlier than promised, the American Windows crew came on time and worked quickly and professionally. We were amazed that the whole job only took 4 1/2 hours to complete. The windows and door materials are high quality and we are very satisfied with the results.

After a frustrating, high-pressure sales pitch from another company, we turned to Reddit and saw…read moreincredible reviews for American Windows and Siding. We decided to drive an hour out to their showroom without calling first. Even though they weren't open yet and are by-appointment-only, Phil greeted us without hesitation.It turned out they couldn't take on our small window sill repair since they didn't install the original window, but Phil helped us anyway! He gave us repair ideas, explained potential causes, pointed us toward the right tools, and gave us contacts who could help. To top it off, his cuddly dog Wilson kept us company, and Phil even recommended a local spot for lunch since he knew we had a long drive. We are completely speechless at his kindness and support, despite not even being paying customers. Based on this first impression, we would work with Phil any day. The world needs more people like him!

Capitol Improvements - Trusted To Get The Job Done Right.

Capitol Improvements

(2 reviews)

Downtown

Came to my house to take measurements for a 10k project. Sent a quick estimate. I asked a basic…read morequestion, no response. I followed up, no response .... They wasted my time.

Part 1 - Absolutely My #1 Trusted Roofing Company in the Market…read moreThis review is long overdue; however, I wanted to make sure I took the time to give Capitol Improvement the accurate and thorough review that they deserved for their hard work on our new TPO roof they installed. In Spring 2023, I started performing market research on various roofing companies in the DC Metropolitan area. This was a very time-consuming endeavor for which I ultimately received roughly nine (9) quotes/bids and determined four (4) or the nine (9) to be competitive and capable of meeting our specifications. Subsequently, you guessed, Capitol Improvement was awarded the project and met the requirements with no delays, no games and no hidden fees or added cost. How it started... From the submission of the quote, the Owner, Pat was responsive and available to answer all my questions. He was transparent from the start and explained in detail the cost, warranties and even walked me through the comparison of the different material options to help me gain an understanding of the lifecycle and quality of the different roofing systems. It is with true confidence, I can say that Pat has built his family owned business on the core principles of customer service, strong business ethics, honesty and fairness. These attributes are becoming obsolete in today's market; however, Pat has managed to instill in his two (2) sons Austin and Lance these principles. Which brings me to the initial site visit with the Project Coordinator, Lance, who truly exemplifies professionalism, expertise and most importantly the skill sets to build a trusting relationship with the customer. I never felt pressured to move forward and every question was met with an answer I could trust and the rationale or documentation to support the response. If ever there was something that Lance could not provide a response or was outside of his expertise; he would immediately contact the subject matter expert and/or research the matter and provide a clear and concise response. During the course of our interaction, I never felt doubtful or apprehensive with the information provided or work being performed. Lance took the time to review the details of the proposal and warranties; in addition to negotiating the terms or the contract he provided copies of all certifications, business licenses, certification of liability insurance and all other pertinent documents. Honestly, I did not have to ask for any required documentation and everything was timely and legitimate. Pat's words held true, that Capitol Improvement operates with integrity and commitment partnering with their customers to get the job done. This was also reflected in my interaction with the Install Manager, Seth and Site Manager, Sam. From day one (1) of the staging and prep for install, which started in October 2023, they literally walked me through the project step-by-step. From assessing the roof original state, taking photographs for record to conducting the initial inspection of the roof to explain the demolition. There was no stone left unturned. As with any project, as issues or concerns were discovered after removing several layers of the original material, which could not have been foreknown, the Site Manger would immediately stop work, notify the Install Manager and myself and ensure all changes/modification were approved prior to moving forward. If impacts resulted in additional cost they were discussed in detail. In one case Pat was willing to share in the cost and find a feasible and cost-effective solution. The entire process was well documented and communication was clear. The job was completed in the time frame estimated and every employee and team member were professional, polite and each day made sure no trash or debris was left on-site. Every team was considerate of the noise-level and was here to provide quality service. Seth and Sam, are definitely a representation of the employees who strive to get the job right, take pride in their craftmanship and aim to please. As with all things in life... we must leave room for the unexpected and during the project there was an unexpected mishap that occurred for which was immediately remedied by the Capitol Improvement Team. They took ownership and accountability and made sure it was no additional expense or stress on my end. How they addressed the matter was another demonstration of the integrity of the Capitol Improvement. Overall, we are extremely satisfied with craftmanship, quality of the materials used, and services rendered by the install team.

Thompson Creek Window - new front entry door and windows

Thompson Creek Window

(568 reviews)

We've had a window installation with Thompson Creek and 2 gutter installations with them…read more For the window, after over 10 years there was a crack in one window panel, since there was lifetime warranty, I contacted them and they found all the records and quickly came to replace the window with no charge. For one of the gutter installations, since we have many pine trees near, the pine needles got into the gutter after over 15 years and were clogged. I contacted them again, Carlos came over, not only he fixed the clogged gutter, he also fixed 2 valley gutter points that we had had water issues. We are really impressed with the quality of the service, especially the after sale part. It is so rare to have such long term quality service nowadays. Very thankful.

Despite the setbacks, the installers were professional and the finished door looks very nice. Once…read morethe installation was finally completed correctly, the quality of the product itself met my expectations. However, the overall process was far more stressful than it should have been. My original appointment was scheduled back in February, but no one showed up, and when I called, I was told the appointment was not even in the system so they had to rescehdule. Then on installation day, the crew arrived with the wrong size and wrong color door, which delayed the installation and caused me to miss work. Communication throughout the process was slow, and I had to repeatedly call and request escalation before receiving consistent updates. Ironically, communication became much quicker when it came time to collect the final payment. While compensation was eventually offered, it felt like the minimum possible amount considering the inconvenience and lost time involved. In the end, the final product turned out well, but the scheduling, communication, and ordering issues made the experience frustrating overall.

Golden Glass - windowsinstallation - Updated October 2026

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