1. Capitol Improvements

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Washington, DC, DC

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Capitol Improvements

3.0 (2 reviews)
Closed • 5:00 am - 11:30 pm

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3 months ago

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Ask the Community - Capitol Improvements

American Windows & Siding of Virginia

American Windows & Siding of Virginia

(83 reviews)

Yep, another five star review for American Windows…read more We received three estimates for replacing three windows, a French door and a picture window. American Window undercut the estimates of the other two vendors by a substantial margin. We also really liked they only asked for a modest down payment. Jay was our sales contact at American Windows and he was absolutely great. He has an engaging personality, and kept all his commitments to us. We appreciated that when installation day came, he swung by to ensure all was going well. Oh, how did the installation go? It was fantastic. Not only did the windows and door come earlier than promised, the American Windows crew came on time and worked quickly and professionally. We were amazed that the whole job only took 4 1/2 hours to complete. The windows and door materials are high quality and we are very satisfied with the results.

After a frustrating, high-pressure sales pitch from another company, we turned to Reddit and saw…read moreincredible reviews for American Windows and Siding. We decided to drive an hour out to their showroom without calling first. Even though they weren't open yet and are by-appointment-only, Phil greeted us without hesitation.It turned out they couldn't take on our small window sill repair since they didn't install the original window, but Phil helped us anyway! He gave us repair ideas, explained potential causes, pointed us toward the right tools, and gave us contacts who could help. To top it off, his cuddly dog Wilson kept us company, and Phil even recommended a local spot for lunch since he knew we had a long drive. We are completely speechless at his kindness and support, despite not even being paying customers. Based on this first impression, we would work with Phil any day. The world needs more people like him!

Thompson Creek Window - new front entry door and windows

Thompson Creek Window

(568 reviews)

We've had a window installation with Thompson Creek and 2 gutter installations with them…read more For the window, after over 10 years there was a crack in one window panel, since there was lifetime warranty, I contacted them and they found all the records and quickly came to replace the window with no charge. For one of the gutter installations, since we have many pine trees near, the pine needles got into the gutter after over 15 years and were clogged. I contacted them again, Carlos came over, not only he fixed the clogged gutter, he also fixed 2 valley gutter points that we had had water issues. We are really impressed with the quality of the service, especially the after sale part. It is so rare to have such long term quality service nowadays. Very thankful.

Despite the setbacks, the installers were professional and the finished door looks very nice. Once…read morethe installation was finally completed correctly, the quality of the product itself met my expectations. However, the overall process was far more stressful than it should have been. My original appointment was scheduled back in February, but no one showed up, and when I called, I was told the appointment was not even in the system so they had to rescehdule. Then on installation day, the crew arrived with the wrong size and wrong color door, which delayed the installation and caused me to miss work. Communication throughout the process was slow, and I had to repeatedly call and request escalation before receiving consistent updates. Ironically, communication became much quicker when it came time to collect the final payment. While compensation was eventually offered, it felt like the minimum possible amount considering the inconvenience and lost time involved. In the end, the final product turned out well, but the scheduling, communication, and ordering issues made the experience frustrating overall.

Capitol Improvements - roofing - Updated October 2026

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