I was really surprised to like this place so much. Aside from Cowboy Chicken, fast-food chicken restaurants tend to serve dry, greasy, flavorless chicken. This Golden Chick has surprisingly good tenders. They were real chicken, not parts mashed together. They came out hot, tender, moist, and very flavorful. They appeared to be baked instead of deep fried so they were not greasy at all. I could be wrong on that, but they were not greasy even if fried. I got the spicy and they were indeed spicy! The four tenders with a side, roll, and huge drink was $7.19 which I thought was high until I tasted the tenders. Real chicken is worth it. The mashed potato side with gravy was nothing to write home about, barely warm, but it was edible. The roll was warm and tasty. I must say, I am now a fan. Even the wife liked her tenders, which is even more surprising than me liking mine. Convenient location means I will be back. read more

Golden Chick - Chicken tender 4 pieces - Fast Food Near Me - Dallas, Texas

Went for lunch . Got the catfish , butter fries , coleslaw , and roll . It takes about 8 minutes for the catfish to cook .which means you get hot fresh fish . The catfish was delicious and crispy , the butter fries were good , the coleslaw was good , the fresh roll was so good . What I like about going here is that if are getting a to go order you can order the second side instead of the drink for the same price . read more

Golden Chick - Fried catfish , butter fries , coleslaw , fresh roll . - Fast Food Near Me - Dallas, Texas

great place, better people, especially the gentleman at the front. Always come here on my lunch. Food is good

The people that work here took 15-20 minutes to take my order from the drive-thru. There were no signs, for cars to move forward. Once I got to the window to take my order, I saw the co-workers on their phones and not working at all. After ordering my food and waited for another 10-15 minutes for some fresh fish to come out, I noticed there was also hair wrapped around my fried fish. Then I immediately informed the manager and the manager quoted "it's nothing" and didn't apologize of anything. I haven't experienced anything like this since NEVER! Do not eat here. read more

Golden Chick - a hand holding a piece of fried food - Fast Food Near Me - Dallas, Texas

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Took 10 mins for them to take my order and then I waited 20 mins for them to give it to me. I mean everything is already prepared idk what took so long. All I noticed was manager was putting everything off on other people and she was sitting around doing nothing. The lady who took my order was sweet and apologized for the wait. I just don't understand what could have taken so long! read more

Golden Chick - a fried chicken sandwich and a biscuit - Fast Food Near Me - Dallas, Texas

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We really liked golden chick. I've never had it before. It was nice to come somewhere they actually do their job making the food fresh. We tried the chicken tenders, the spicy chicken tenders, and catfish. The food was hot but not only hot it was fresh too. That was a much needed change from the places right next to them. I'll choose golden chick over the other fast food that's next to them. read more

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I'm giving this restaurant four stars with a caveat. My wife ordered three pieces of bone in chicken - a breast, wing and thigh. However we were informed it would be a ten minute wait for the thigh so scratch that. I ordered four tenders half spicy and half regular. We also ordered two gravies. No combos, no sides just chicken and gravy. So, what's the deal with a ten minute wait for chicken at supper time? It's called "fast food" for a reason. And I noticed other Yelpers had the same experience. Knock off half a star. And knock off half a star for the spicy tenders. Unlike some other chicken outfits, the spice is not in the breading but added later to the regular tenders. And that would be okay if the spice was distributed evenly but it's not. Some parts of the tender have way too much while other parts have none. A problem that could be easily fixed with a proper salt shaker and a light touch. So, why not three stars? My wife loved her chicken. The regular tenders are as good as anybody's. The gravy was just right. And service was good. Will I shop here again? Sure. I will just stay away from the spicy tenders. read more

Every single time I order from this place, and it's a delivery order, they give us the wrong food and leave items off. They won't give you sauces that you order & pay for. And then Uber will tell you that the order is not eligible for money back on the items you don't get. Then when you call the store, the phone is off the hook. Every. Time. read more

Come be astounded at the worlds slowest drive thru! Marvel as you watch the minutes tick by as your lunch break gets shorter and shorter, and you haven't even ordered yet! For real. Literally 30+ minutes in the drive thru line. Don't come here if you're in a hurry or value your time. The chickens alright. read more

best customer service by one of your employees named vicente 10/10 will be coming back again !!!

I'll have to say that I wasn't much of a fan of KFC or other places as far as fast food but this place's chicken is really good. I have not eaten chicken breast or a leg in years and this has to be the best one I've had in a long time. I love the spicy chicken strips and zing sauce. The rolls are fresh and hot. Service is always fast. In and out quick. And prices aren't to bad, I believe its cheaper then KFC. If you eat inside you can get a free ice cream cone from there softserve machine. read more

Golden Chick - #2 6 Tenders spicy - Fast Food Near Me - Dallas, Texas

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freshest golden chick ive ever had ! the chicken was crispy, the fries were hot and fresh... 10/10

I've been a fan of Golden Chick for about 30 years. I hadn't been since moving to the area 5 years ago and wanted to try the Alaskan cod. So sorry I did. Got home to two pieces of dark brown fish which led me to believe it had been cooked twice. One was inedible as even the fish was brown. Part of the second piece was softer so I ate it and now have indigestion from the grease. My receipt time was 11:15am. Sides were fine and roll was wonderful. Friendly service, just horrible fish. read more

Went to this location 2 times this week and both times got to the office with missing items we paid for. Called and spoke with the manager and she told me it is my responsibility to check my own order. Great customer service I have to say. Won't be going to that location any more. I manage a body shop and can't imagine telling a customer it's your responsibility to make sure you bumper is attached correctly. Some people aren't meant to manage. read more

Of all the fried chicken we've had recently, this place had some of the worst pieces from our experience. The family pack pieces were on the smaller size, the meat was dry and had a hint of bitterness (i.e. old frying oil), and the order had missing items like other reviewers. Even Freckles not far away had more moist fried chicken. Looks like our favorite is still the chicken dinner house in Garland, where it's worth the extra $ for what you get. Just saying.... read more

i got a 16 tender fam meal and i got like 10 tenders what the actual fuck is that and they are the size of my fucking toes come on now , charging 60 for a 16 pc family meal w sides is crazy fucking goofies read more

Fast, good, fried food. Similar to most fast food chicken joints but more homier and a southern touch.

So very happy this location has opened up. Just bummed because we are moving out of the neighborhood soon. It's a new store and the interior looks great. The staff are keeping it very neat, clean and tidy. The food is always prepared perfectly. Have yet to have overcooked chicken. Always fresh and hot and they have no problems with letting our fries sit in the cooker an extra minute or two to get extra crispy. The entire staff is extremely pleasant and friendly. Making sure to say hello, thank you and please come again. Never feel like they are in the whole "I hate my job" mindset. Kudos to the management and trainers who taught them great customer service. read more

I only have one problem with this place and that is this guy who works in the evenings. He keeps talking over me when I'm trying to place my order. It winds up taking longer to order because he thinks he knows what I'm gonna say and then finishes my sentences for me and then I have to correct him. It's frustrating. However, on the plus side, every now and again this place will give me a free drink when the line is long and I've waited a while. I'm just leaving this review because I went up there for dinner tonight and I saw that guy through the window so I drove away and went somewhere else because I just don't have the energy to deal with him today. Otherwise I'm very pleased with this Golden Chick location. read more

Last week I stopped by this location for lunch, and I had a great experience. There was a gentleman his name was Aaron that was very polite and helpful. Keep up the excellent work. read more

Was really disappointed with their options for sides. I didn't realize their mashed potatoes were from flakes. Took a heaping spoonful and got a mouthful of fkakes that had not been stirred. YUK!!! Chicken was..Ok.. Popeyes Chicken is WAY WAY BETTER!!! read more

I don't even know where to start.. Arrived at the drive thru line around 9:30 and I waited almost an hour in the drive thru line with only 5 cars in front of me.. (keep in mind they close at 11) now I understand it's a friday night, we're in the middle of a pandemic and people just want to eat some chicken.. I get it. I finally place my order and pull up to the second window; I was way passed eager to drive off to go home to enjoy my chicken w my family (10:20) only to find out that they forgot THREE items from my order... (arrived at the house by 10:35) I got a 16 piece golden tenders that came with 2 family size sides and 4 rolls;I picked french fries and mashed potatoes as my side ans I also got an order of 3 golden roast and an eight piece corn nuggets. They forgot a whole family size french fries as well as the 4 rolls that came with the tenders AND my corn nuggets. Called and spoke with the manger Greg to let him know what had happened and he told us in order to get the order replaced I would have to bring back everything if not then he will only replace the items that were forgotten.. so instead i asked if he could throw in something, a coupon anything due to the fact that the mistake was on their end and he responded with "we've had a rough night"... and proceeded to ask for my name and number and didn't even acknowledge what i said. Don't spend your money at a place where customer satisfaction is not a main priority. I will be picking up my items tomorrow and will not be returning. Screw this location. read more

The container was upside in the sack! Very rude girl in the drive thru! Plus no ranch! read more

Golden Chick - Fast Food Near Me - Dallas, Texas

Solomon's customer service is out the window . He is for sure the reason I continue to come back . He is always professional and polite ! I also appreciate how personable and down to earth he is , it's hard to find people like him in customer service these days . read more

this is so great ! golden chick is everything you can eat it is so so good great service a lil slow but for a purpose!

I ordered my food via the drive through. They did not let me know it would be a 7 minute wait until they charged me. I pull to front of building. After waiting about 10 minutes I headed into store to ask for my food. They didn't have my food ready until almost 20 minutes after I paid. I headed back to work to realize they didn't include a fork or napkins. read more

i am APPALLED by the lack of attention to the order. i ordered a simple 8 piece tender combo, and a side of mac n cheese. they forgot 1/2 the order and not to mention i had to wait ridiculously long for the order to get sent. i seriously do not recommend this place. would give 0 stars if possible. read more

I saw the advertisement on television last night. I was impressed when they said they marinated their chicken for twenty four hours. I had to try it. I must say it's the best fried chicken I've had since I moved to Dallas eight months ago. Would definitely recommend them to family and friends. read more

Amazingly expensive for chicken so hard and dry I was barely able to eat it. My guess is it had been sitting under a heat lamp for hours. I ordered the 8 piece roasted chicken with fries and macaroni. The fries tasted like they were cooked in OLD chicken grease. The macaroni was basically mush. The gentleman who took my order acted as if he was put out that he had to stop whatever he was doing to take my order. read more

This golden chick is bad, took more than 2 hours for me to get my food and then forgot half my order ! Would not come again.

We enjoy Golden Chick's food and are thrilled of the new location here on Northwest Hwy. The interior is nicely decorated and the staff is very friendly. They have great deals regularly which will keep bringing us back. :) read more

Really good customer service! I had a complicated order and they made sure to accommodate me, offered treats for my dog, and were very nice! Food was very good and fresh too! read more

I'll never get tired of golden chick! I love the spicy seasoning and always want more. The biscuits are amazing and I love the corn nuggets! Great prices here as well! Check it ooooout! read more

No matter what time of day I go, they never have chicken cooked. Always" if you can wait " or "no the people in front of you just ordered the last piece". Food is good but never have any. read more