I took my autistic granddaughter on a dinner date. It's not always easy taking her out with all of…read moreher sensory issues. Today's dinner was a success!!! The cashier was amazing with her. The food was hot, fresh and delicious. The store was clean and the staff was friendly.

My milkshake had pieces of plastic in it from my container. I want my money back! Worst milkshake…read moreof my life

One star cause they have the same owner as colerain but don't offer the same options. Was just told…read moreto drive to colerain if I want to place an order and that both locations are owned by the same operator. Don't waste my time and money as a customer by being inconsistent with your menus

It was an interesting experience using the mobile-thru for the first time but I do like it! It's…read morenice skipping the line and staff and checking in with a QR code! This location is absolutely maintains the Chick-fil-A standards! Great work!

Service was fast and our order was correct. The food was warm at best. The spicy nuggets were…read morerubbery and were thrown away after spitting out the first bite. The burgers were cold in the middle and warm on the outside. Probably won't be back to this location.

This happened today (4-21-26) around 1130a I ordered a…read moresingle with everything on it at the drive thur The lady was very rude. No smile, no thank you. After getting home. I made my own fries to eat with my single burger from Wendy's. I opened the bad and to my horror I found 2 orders of fries and barq sauce, NO SINGLE BURGER! I didn't want to drive all the way back to Wendy's but I did. Entering the store I asked for the manager. She said she is the manager very nasty. She didn't want to look in the bag to see the mix up. I asked for a complimentary card because of my drive back to Wendy's. The younger girl kept directing my questions to the real manager. And she said no to the complimentary card. I will never be back!!!!!!!!

Be careful eating at this location. All the tables that I chose to sit at were dirty and food was…read moreon and behind the seats. Two young workers were just standing around. That says to me that there is no COVID-19 cleaning regimen there. I asked to speak to the manager and this little timid elderly lady came out. I showed her all the dirty tables and asked if she could have someone clean them. She cleaned them all herself. I think that was a shame because I felt like she didn't feel comfortable asking her staff to do their job. The food was good. I ended up cleaning my own table with my clorox wipes

We visited today, a Sunday morning around 10:15 AM, just to get a coffee and cinnamon roll before…read moreheading to watch an indoor soccer game. I really dislike leaving negative reviews, but I will cut to the chase. After getting my coffee cup, I went to the self serve coffee area. My first choice was their dark roast coffee. The dispenser was completely empty. I pivoted to the light roast and also added some of their decaf. I discovered that both of these were lukewarm at best when I got to the car and took my first sip. My partner had ordered a Chai Latte, but gave up when the barista walked away from the counter without any explanation. Instead, she asked the cashier for a to-go cup and picked the light roast coffee also, so she had lukewarm coffee as well. All three of these workers were pleasant, but likely understaffed, which I guess is the norm these days. So 15 bucks for two barely-warm coffees and a day old cinnamon roll.

I was surprised by the fact that they actually had all of the ingredients. The portions were the…read moreappropriate size, and the service was good. It was very busy, but the line moved at an okay pace. One of the better experiences i have had at this Chipotle.

This place runs out of shit every night and they play it off like it doesn't matter.. Can who ever…read morethe fuck that's in charge of ordering stuff actually order STUFF for this location so the employees don't have to deal with it

After 4 years, I have given this place another try. The food has much improved. I opted for the…read morevegetarian mushroom enchiladas with mole sauce and they were very tasty. I also got the smallest on the rocks margarita at 10.99. It still came with 2 orange slices, a full lime slice, cherry, paper pinata, blinking light, and two straws. The margarita was good if a little busy. The food arrived hot and quickly. The place itself is an entire festival ride. From the decor to the loud music to the cheesecake factory size of the drink menu. We saw at least 5 drinks come out with sparklers ablaze atop them, sang happy birthday twice with a chorus of waiters and a drum, and were constantly hearing the rising inebriation of other guests. Let me be clear: this was fine IF you know what you are getting into. This place is a sensory overload and if you aren't paying attention, I am sure you are 80 dollars deep into a fishbowl margarita topped with shrimp and a meat stick wondering where your pants have gone. You go here for a carnival, not a nice intimate dinner. Do not bring sensitive grandma, bring "rides a harley" grandma.

I visited the Cincinnati location on 6th Street for lunch today, and unfortunately, I don't see…read moremyself returning anytime soon. I told my server I didn't want a full lunch special--just a chicken quesadilla with a small amount of pineapple added. There was very little pineapple included. I also ordered a queso and an iced tea. While I wasn't surprised that the queso cost $5, being charged $4 for an iced tea felt excessive. I was also charged $18.99 for the quesadilla. The server took my credit card before I saw the check, and when it was returned for signature, I asked about the pricing. He explained that grilled chicken costs more and that I was charged extra for the pineapple, though there was no separate pineapple charge listed on the receipt. My lunch total came to $30. If these unlisted upcharges are standard practice, I don't plan on returning.

The food was hot and fresh. The restaurant was clean, except for the bathrooms. Cashier was rude…read moreand for no reason.

Their dining room is never open when I try to come in, only the drive thru. How are people supposed…read moreto order from here if they don't have a car?

This is absolutely disgusting that I get a smushed sub that's 10 dollars. Every time I go to this…read morelocation the works don't care they just throw stuff together, horrible attitudes JUST PURE LAZY BUMS. Why am I paying 10 dollars for a smushed sandwich???? This should be 3 dollars if that. Can't even reach them on the phone either I will seriously write a terrible review everyday until something changes with this location. Who likes to play with their money or their food. I went on March 23 2025 around 7:30 whoever works that shift should be fired!!!!

I would give zero stars if able. We ordered lunch for our office meeting the day prior to needing…read moreit online. Requested a 1030 am pick up time. 18 sandwiches in total. Paid for it online as well. $300 worth of food only to get there and it not only NOT be ready but be verbally assaulted by and argued with by the "manager slash co-owner" Robert for him not having proof of my order (I brought proof but since it did not come through on his end, instead of calling the proper chain of people he thought it better to attempt to degrade and demoralize me as opposed to accepting this document.) he finally called the franchise owner and ultimately made the order. I filed a complaint by corporate online email and was contacted by the franchise owner and offered 4 meals.... We spent $300! Not only was the service abhorrent but after returning from my day off I found out that most everyone's food was not made as requested. I did not mention this originally because I did not know about it. I knew mine was not made properly but chalked that up to spite. This "manager" is in desperate need of customer service training starting at a remedial level.

Walked up to the store it is 3:20 pm and the doors are locked. The drive thru is the only thing…read morethat is open. Why are the doors locked. And they have customers inside.

First off we went to the restaurant there was a cashier who was Caucasian she was very rude I asked…read moreto put American cheese on my bacon chicken sandwich instead of Swiss her attitude was horrible I did not at this point even want the food I want it for one of my other chicken sandwiches the crispy onion and also Mayo but as I said the attitudes were very poor if you don't like your job get another one customer service is everything when it comes to restaurants this is ridiculous and I asked for everything to be cooked the order I'm paying for what I want so do as I ask as a paying customer

picked up dinner from penn station in hartwell tonight and it was exactly what i needed. i've…read morealways been loyal to the original philly with mushrooms and peppers (no onions) and for years i've added teriyaki...turns out that combo actually has a name now, the founder's special. didn't know it, but that's been my order forever. everything was on point tonight...the bread perfectly toasted, steak juicy, sauce balanced just right. fries fresh, lemonade solid. the kind of meal that just hits every craving without trying too hard. staff was quick, friendly, and had my order ready right on time. this location stays consistent, and that's why i keep coming back. simple, classic, and still undefeated in the philly game.

I am here to amend a previous review. This is due to the steps they've taken to maintain a better…read moreand cleaner restaurant. As stated previously, food and service is great! Always phenomenal food(especially the fries)! Certain employees are very respectful and kind. Others present as somewhat curt and closed off. Would prefer a more welcoming or inviting tone/attitude but that might not be what they're going for. I previously reviewed them and said the kitchen looked messy and not well maintained. Since then, I've stopped in a few times and the kitchen does look cleaner. I'll be stopping by again today and will amend this review as needed.