horrible experience sandwich was made wrong and when I called about it being wrong the so called…read moremanager was super rude and had a bad attitude. guess since it's "under new management" customer service went out the door.

I am happy to report my experience was a good one! In…read moregeneral Jersey Mike's are a hit or miss for me. Sometimes the bread is to hard or the turkey is to salty or just does not taste fresh, but yay this location made my sandwich perfectly! To be honest I was dreading ordering lunch here based on some of the reviews but I was hungry and well I was already here. I ordered a Turkey and provolone mikes way and it was fresh and delicious. I am happy to report a positive review! Nothing really to report on the service as it was an order placed ahead of time on their app, but it was in a timely manner and waiting for me on the counter.

We visited today, a Sunday morning around 10:15 AM, just to get a coffee and cinnamon roll before…read moreheading to watch an indoor soccer game. I really dislike leaving negative reviews, but I will cut to the chase. After getting my coffee cup, I went to the self serve coffee area. My first choice was their dark roast coffee. The dispenser was completely empty. I pivoted to the light roast and also added some of their decaf. I discovered that both of these were lukewarm at best when I got to the car and took my first sip. My partner had ordered a Chai Latte, but gave up when the barista walked away from the counter without any explanation. Instead, she asked the cashier for a to-go cup and picked the light roast coffee also, so she had lukewarm coffee as well. All three of these workers were pleasant, but likely understaffed, which I guess is the norm these days. So 15 bucks for two barely-warm coffees and a day old cinnamon roll.

FYI This Panera restaurant is at 8420 Winton Road in Cincinnati, OH, but I don't suggest that you…read moreever visit it now or in the future. I stopped by here (my suggestion) yesterday with a friend and was almost embarrassed with my choice. The orange scones looked good through the windowed case at the front register and we chose that option and could NOT have been more disappointed...extremely dry (baked too long or maybe yesterday's baking?), crumbling into little pieces when cut with a knife. Where was the expected moistness? But...that was not the only reason I would never return nor recommend anyone to this venue. When we approached the young woman behind the counter to order, she seemed to be almost "sleeping while standing". She kept turning away from us and was having a convo with another employee behind her. She spoke much too softly...was that a mumble? We asked for 2 water cups and were handed a small tray with plasticware and a scone. After I paid for our food, she turned away to return to her convo with the other employee. We then walked back to the "drinks" machine and realized we had not been given the water cups. I went back to her, interrupted her "convo" and took the cups...no apology was offered for her forgetfulness (but I guess she had something else more important on her mind)! Upset with our earlier reception, I looked for a place to set down the tray to fill our water glasses and lost the plasticware to the floor and the scone to the immediate countertop. The manager was within earshot, so he came to the rescue and called for another tray while we filled our water cups. It was a minute later after he delivered the tray that we noticed we had only one fork and no knife and called out to the manager. He left and reappeared with another fork, but no knife. Advised, he left again and returned with a knife. I did take a few seconds to let him know that his employee at the register was not very attentive to us...sleeping? I heard no apology, but dismissed the lack of one to get to the scone. We probably should have reported the scone, but decided we'd wasted enough time for the day. Again, may I repeat, no recommendation, and I'd rate them at -10 if it was on the scale!

We had never been here before and thought it was all wings. We were surprised at all the options…read more Had the tacos and they were really good. Give it a try. The burgers looked great.

Late night munchies with a good fried we needed somewhere open, good and filing. We were greeted…read morewith smiles, immediately seated, great banter and prompt service!!! I had the smoked wings and a spicy margarita. All delicious. Though things looked like it had been a busy night the floors and tables were clean. That stood out to me for some reason that night!

Had a great time playing board games. Just relaxing and spending the evening together…read more Also enjoyed appetizers of breadsticks, crap, Rangoon and tortilla chips with guacamole cheese, and dipping sauces Dinner was sandwiches and hot chicken and waffle fries Definitely go for the evening and have fun

Super nice staff, tons of board games to choose from, spacious…read more Cocktails were ok but would probably just get something on tap next time

Bought the pick 3 meats with brisket, pulled pork, and sausage. The brisket was moist and good, the…read morepork was dry and felt like it wasn't smoked to the correct temp because it was really stringy, and sausage was okay. The Cole slaw and Mac and cheese were good but the bread was dry and tasted old. It was in a good location for traffic and the staff was pleasant while we were there. The restaurant definitely needed a good deep cleaning though. You could see the build up on the baseboards by the bathroom.

We came for lunch. They had great food, friendly staff, and a clean open dining area!read more

The business is located in the old Brentwood ball. Been there a few times and every time it's…read morebetter than the one before!! The staff is very friendly the food is excellent made fresh and great tasting. We live in Finneytown and I love the fact that we can find something great yet laid back in our community!!!

Drove by a few times and with the winter season giving way to spring weather, I stopped by to enjoy…read morea pint out on their patio area. A family oriented place with kids running around like chickens without a head. A great place for parents to knock back a few and let the kids get it out of the system. The beer selection is decent and the food average-ly good. I went with the cincy staple of cheese cones. Nathan beef franks with onions chili and cheese. Yup. Good stuff. The food was good although not the place if you wanted a chill place to enjoy the evening with the setting sun due to the kids running around. No fault of the establishment but mu preference. Any rate a good place with decent food that I would pay for. It was almost a 4 star but not quite. So a 3.5. It was a good dunkel beer. Stars: 1 - Just go on a fast or eat dirt 2- Crazy hungry or someone else paying 3- Not bad and not great 4 - Yummy Yummy 5 - OMG! I ate my fingers too!

Smoothies were so good & staff was so nice! This location was nice and colorful inside and had good…read moreseating options.

Food is good, but one or both bathrooms are always out of order. The Men's toilet is always dirty…read moreand covered in poop. Gross

The General Manager may have the worst customer service of anyone I've ever met. My daughter…read moredoesn't eat sauce on her wings and the app doesn't allow you to split an order with and without sauce. I placed the order and called up there immediately so they could make 5 (of the 40 total) without sauce. Went up to pick up the wings, they all had sauce, and the manager refused to remake 5 wings without sauce. He recognized it was human error, but still refused to remake them because that's how the order came through online. Again, I called to ask to make 5 of them without sauce. My wife went in after to try to ask for a favor, he was about to remake them, and then all of a sudden changed his mind about giving them to her. Pretty certain he's on some kind of drugs given the erratic behavior. This person is on a power trip and has no sense about customer service. He gave up a customer that orders for his family on a weekly basis over 5 plain boneless wings!

Never again. Had to wait over 20 minutes past when our order was supposed to be ready. When we…read moreasked about it, we were told (1) they get a lot of Door Dash orders, and they do those first even if the orders are placed after ours, and (2) they complained that we asked for all drums because they said that slows down the process. That's crazy.