Our group from the Y ate at Krimmer's Italiinette on Galbreath, today. The service was fast,…read morefriendly, and efficient. I had forgotten how wonderful their pizza is. All of the he food here is always great.

(Tagged below, I've included several other reviews of people speaking on both DAN and STEVE and…read moretheir terrible customer service.) I want to start my review off by saying I've been eating here since I was a little girl, and unfortunately this will be my last time here. Yesterday afternoon I placed an order for two pizzas for pickup. After receiving them & making it home, I noticed one of the pizzas was made absolutely wrong and looked extremely disgusting (pictured below). I then called back to express my concern with my order and to find a solution, but the manager and owner, DAN/DANIEL/DANNY KRIMMPER, was EXTREMELY rude and disrespectful towards me. When we first got on the phone, he was hostile, which I couldn't understand but didn't take offense to; however, he was just extremely disrespectful & rude to me the entire conversation. He offered no support, assistance, or empathy towards HIS business giving BAD food. He actually told me since I didn't like it and the pizza was so bad, I should just never come back (and by his request, I will not). He was so nasty to me; I was so overwhelmed and upset. I reached out to the Silverton location to see if I could speak with another owner/manager about this situation, so this morning I called Silverton to speak with Steve Krimmper, and he was also rude. He brushed off my concerns, told me there was nothing he could do for me, said he didn't know what I was expecting to be done, and couldn't speak to whether Dan was rude (even after I told him about several others saying he was rude as well). He even went as far as telling me "I know about the bad reviews but I take all online reviews with a grain of salt". As if that's an appropriate thing to tell a long term customer who is making a complaint. This is my last time eating here; I'll never be back & make sure nobody I know visits eith

I am happy to report my experience was a good one! In…read moregeneral Jersey Mike's are a hit or miss for me. Sometimes the bread is to hard or the turkey is to salty or just does not taste fresh, but yay this location made my sandwich perfectly! To be honest I was dreading ordering lunch here based on some of the reviews but I was hungry and well I was already here. I ordered a Turkey and provolone mikes way and it was fresh and delicious. I am happy to report a positive review! Nothing really to report on the service as it was an order placed ahead of time on their app, but it was in a timely manner and waiting for me on the counter.

RIP Finneytown store. After today it was the final straw. After numerous years of never getting…read moreour order incorrect, inadequate employees, and one issue after another we have decided to let this store win the battle. We won't be back, ever! We have given this store numerous chances after mistake after mistake on our order. Waited months hoping staff and management has changed since our last fiasco at the store to return to be disappointed again. No luck and it's unfortunate. Time to move on to get what we are paying for!

Be careful eating at this location. All the tables that I chose to sit at were dirty and food was…read moreon and behind the seats. Two young workers were just standing around. That says to me that there is no COVID-19 cleaning regimen there. I asked to speak to the manager and this little timid elderly lady came out. I showed her all the dirty tables and asked if she could have someone clean them. She cleaned them all herself. I think that was a shame because I felt like she didn't feel comfortable asking her staff to do their job. The food was good. I ended up cleaning my own table with my clorox wipes

We visited today, a Sunday morning around 10:15 AM, just to get a coffee and cinnamon roll before…read moreheading to watch an indoor soccer game. I really dislike leaving negative reviews, but I will cut to the chase. After getting my coffee cup, I went to the self serve coffee area. My first choice was their dark roast coffee. The dispenser was completely empty. I pivoted to the light roast and also added some of their decaf. I discovered that both of these were lukewarm at best when I got to the car and took my first sip. My partner had ordered a Chai Latte, but gave up when the barista walked away from the counter without any explanation. Instead, she asked the cashier for a to-go cup and picked the light roast coffee also, so she had lukewarm coffee as well. All three of these workers were pleasant, but likely understaffed, which I guess is the norm these days. So 15 bucks for two barely-warm coffees and a day old cinnamon roll.

Late night munchies with a good fried we needed somewhere open, good and filing. We were greeted…read morewith smiles, immediately seated, great banter and prompt service!!! I had the smoked wings and a spicy margarita. All delicious. Though things looked like it had been a busy night the floors and tables were clean. That stood out to me for some reason that night!

terrible experience 3 times Ben the manager is very rude very unprofessional and a smart ass got…read moremad at me because my to go order was not correct and being very sarcastic telling me corporate does nothing about a issue and laughed in my face threatened me that he didn't want to re do my order and got mad when I ask to see the barcode to write a review and told me not to come back he always has a nasty attitude towards me and I don't appreciate that at all! I give a thumbs down on service there and not a welcoming place if you are dining in by yourself! he needs a reality check!

Had a great time playing board games. Just relaxing and spending the evening together…read more Also enjoyed appetizers of breadsticks, crap, Rangoon and tortilla chips with guacamole cheese, and dipping sauces Dinner was sandwiches and hot chicken and waffle fries Definitely go for the evening and have fun

Super nice staff, tons of board games to choose from, spacious…read more Cocktails were ok but would probably just get something on tap next time

The first thing that I noticed when the walked in was the deep smell of wood smoke. It kicks up…read moreyour appetite a notch. You order at the front counter using the menu board, with a surprising amount of bbq choices. You receive a receipt with your number on it. After a surprisingly short time, your order is called and you pick a table. Soft drinks and condiments are self serve and well laid out. I had pulled pork and potato salad. The pork had a good smoke taste to it, and the potatoe salad tasted home made.

Bought the pick 3 meats with brisket, pulled pork, and sausage. The brisket was moist and good, the…read morepork was dry and felt like it wasn't smoked to the correct temp because it was really stringy, and sausage was okay. The Cole slaw and Mac and cheese were good but the bread was dry and tasted old. It was in a good location for traffic and the staff was pleasant while we were there. The restaurant definitely needed a good deep cleaning though. You could see the build up on the baseboards by the bathroom.

Loved stopping by here! The atmosphere and service is always great! I love their Brussel sprouts…read moreand pretzel from the appetizer list. Their speciality tacos are also amazing. Great selection of beers too!

Drove by a few times and with the winter season giving way to spring weather, I stopped by to enjoy…read morea pint out on their patio area. A family oriented place with kids running around like chickens without a head. A great place for parents to knock back a few and let the kids get it out of the system. The beer selection is decent and the food average-ly good. I went with the cincy staple of cheese cones. Nathan beef franks with onions chili and cheese. Yup. Good stuff. The food was good although not the place if you wanted a chill place to enjoy the evening with the setting sun due to the kids running around. No fault of the establishment but mu preference. Any rate a good place with decent food that I would pay for. It was almost a 4 star but not quite. So a 3.5. It was a good dunkel beer. Stars: 1 - Just go on a fast or eat dirt 2- Crazy hungry or someone else paying 3- Not bad and not great 4 - Yummy Yummy 5 - OMG! I ate my fingers too!

Smoothies were so good & staff was so nice! This location was nice and colorful inside and had good…read moreseating options.

Food is good, but one or both bathrooms are always out of order. The Men's toilet is always dirty…read moreand covered in poop. Gross

The General Manager may have the worst customer service of anyone I've ever met. My daughter…read moredoesn't eat sauce on her wings and the app doesn't allow you to split an order with and without sauce. I placed the order and called up there immediately so they could make 5 (of the 40 total) without sauce. Went up to pick up the wings, they all had sauce, and the manager refused to remake 5 wings without sauce. He recognized it was human error, but still refused to remake them because that's how the order came through online. Again, I called to ask to make 5 of them without sauce. My wife went in after to try to ask for a favor, he was about to remake them, and then all of a sudden changed his mind about giving them to her. Pretty certain he's on some kind of drugs given the erratic behavior. This person is on a power trip and has no sense about customer service. He gave up a customer that orders for his family on a weekly basis over 5 plain boneless wings!

Never again. Had to wait over 20 minutes past when our order was supposed to be ready. When we…read moreasked about it, we were told (1) they get a lot of Door Dash orders, and they do those first even if the orders are placed after ours, and (2) they complained that we asked for all drums because they said that slows down the process. That's crazy.

This is a generational neighborhood greasy spoon neighborhood dinner/dive type vibe done oh so…read moreauthentic and well. Type place where you know what to expect... you get what you want and you know why you're there. (Probably not a salad) keep going, Brothertons! You make everything better when I'm feeling homesick. I think it's the wood paneling inside or the predictability of the broken doorknob to the women's bathroom. (if you try to lock it, you will most likely only be locking yourself in until your family notices you have been gone awhile . Have a good buddy watch the door for you) Tbh I've never seen the doorknob NOT "out of order"... now it's part of the charm of the joint... yep. Now you know. I have been ordering double-decker club sandwiches from Brothertons for decades because my father took me there and his father took him there. I like the turkey club double-decker with plain grippos potato chips (portion lasts me two meals) Recently tried their chicken and waffles, and it was actually pretty delicious. My other go to is a BLT double-decker on Rye add Guetta, fried egg and American cheese. I admit I come here hung over most of the time and it's perfect and I love it but you don't have to be hung over for Bretherton's family restaurant to hit the spot... you could also be really high. Service is always wonderful and consistent. Old school bar/counter near kitchen, tables and booths for seating options. Enter through the front for handicap accessibility.

Awesome good old fashioned food and service. Great atmosphere, you feel like family, good prices…read morefor the quality and quantity of food you