1. Going GreenHouse

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Tempe, AZ

Going GreenHouse

4.5 (60 reviews)
Open • 9:00 am - 5:00 pm

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Services - Going GreenHouse

Deep cleaning

Move-in or move-out cleaning

Regular home cleaning

Going GreenHouse Photos

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Brianna L.

I will preface this that I do not leave reviews often, and the few times I have were only for exceptional service. I have never experienced a service so terrible and fraudulent that would warrant a negative review, however, Going GreenHouse has earned one. My roommate and I hired GGH for a move-out cleaning service. We were quoted $250 for the size of our house and were told it may be $50-$75 more depending on how big and how dirty the house actually was. Our house is about 1000 sq ft, and there was no dirtiness outside of normal living wear and tear. We just wanted a professional service to clean all the nooks and crannies of things that we did not want to deal with and to avoid the rental company cleaning fee. We had already moved out so we had GGH come to clean the house during the day while we were at work and gave them the garage code to enter. We did not receive much communication during, however we did receive an additional $250 bill when the cleaning was complete. This brought our total to $500... an outrageous number for a 2 bedroom small home with no carpet or furniture. I immediately called Julia, the woman who answers the phone for GGH, and she explained to me that they charge by the hour. This was already a red flag as we were never told that, otherwise we would have made sure we were home for the cleaning because now there is no accountability for how long they were there or what they did with all that time. She also told me it took 2 people 4.5 hours to clean our home, therefore, our service was $500. I was shocked, but I am not one to argue with service workers and had not seen the house yet so I accepted it and thanked her for clarifying. I decided to check out the house and make sure we got our money worth for the cleaning. I wish I was exaggerating when I tell you the house was untouched. See the attached pictures for reference, and if you want a real laugh check out the checklist they left on our countertop of all the things they completed.... We called Julia back and the only thing we were obligatory offered was for them to come back and re-clean it. We declined because our lease ends tomorrow, not to mention the fact that they didn't even do the most basic cleaning like wipe the counters or vacuum so they had lost our trust. For $500, I should be able to perform open heart surgery on the kitchen counter with how sterile the house should be. I would also like to mention Julia told my roommate there were 3 cleaners and it took 3 hours which is why we were being charged the additional $250, so the stories are not aligning as she told me 2 people for 4.5 hours. Furthermore, she told me we were quoted $400-$500 for the service which is an outright lie but unfortunately our consultation was over the phone and our receipt for the $250 deposit does not disclose the quote so we have no proof. Pretty sly of them. We provided the pictures yet they still refused to give us a refund and only said they would reclean, which we kept explaining that was not an option as the keys to the house would be returned tomorrow morning. The most inconvenient part of this all was scrambling the last night of our lease to go buy cleaning supplies and spend 4 hours after a long shift at the hospital deep cleaning the floor boards, appliances, fans, blinds, etc. At this point, I wish we would have just eaten the cleaning fee with our rental company, it would have been far less than $500 and less stress. I believe this company thought since we were moved out that we would not go back to check their work and figured they could scam us out of additional money without proof. This company is fraudulent DO NOT hire them. I've also attached our text communications with the company for further context.

Sink after being cleaned
Stacey W.

Going Greenhouse did a great job for over a year with no issues and we were extremely pleased. Over the last few months they changed out crews and the quality level slowly went downhill. 2 weeks ago the cleaning crew did a less than stellar job and failed to adequately clean the shower or kitchen sink. Gone greenhouse was notified and they offered to rectify the problems the following business day which they did. This past Friday on the next regular cleaning they sent a new crew who had never been to our house before and several things were missed including taking the kitchen trash out, the hard floors were not vacuumed very well (dust and kitty litter were visible to the eye) and they didn't mop the floors adequately. An issue one time is an accident, the second time with no supervision is a pattern of not caring.

This is awful tile and looks much better today than before Emily cleaned it

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7 years ago

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11 years ago

They did a great job making my house sparkle before my big house warming party. Plus they were all so nice!

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April P.

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10 years ago

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Ask the Community - Going GreenHouse

Can you please give me a quote for house cleaning? I have a tri level house with 4 bedroom and 3 bathrooms. Do you clean on Saturday's?

Hello and thank you for your interest in Going GreenHouse! What are your crossroads and how many sq ft is your home? We can clean on Saturday if we plan ahead!

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Review Highlights - Going GreenHouse

“I was worried about getting my house cleaned during COVID-19 however April and her team put my mind at ease quickly.”

Mentioned in 20 reviews

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Going GreenHouse - homecleaning - Updated October 2026

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