I was disappointed in my cleaning service from this company - for the price, there are similar…read moreservices in the area that clean much more thoroughly. It seems there were multiple surfaces that were not cleaned at all, my kitchen and bathroom mats were left in random locations in the home, and the general condition is nowhere near what I would expect from a professional cleaning. Giving two stars for the professional and communicative customer service team who worked around issues with the cleaner not attempting to enter the home when it was unlocked and having to return later that day, but the actual cleaning services provided by this company are definitely lacking.

I requested home cleaning for a two storey home at the last minute. Price was arranged. I had…read moremisjudged the size of the house and it's smaller than I had said. And I was told that I would get a credit for that. But I was charged another $85+? However, Tammy was great in cleaning the home. Make sure you have the right home size before you order service. I don't believe I was told I would be billed extra $85+ I'm giving 4* because of the extra billing.

I've been looking for a good house-cleaning provider for some time. Tried couple different ones but…read morewasn't satisfied with the work. Found this fantastic business on Yelp and decided to give them a try. The rep reached out, got my info, and set up the appointment. I was even able to send them a list of things I'd like to include for my appointment, I was pleasantly surprised when told this is possible. Their rep provided updates every step of the way, making this a stress-free and VERY simple process. We have a big house so I know it'll take time to get everything done correctly. When the cleaners realize they couldn't finish it within the initial quoted time frame, the rep called and ask if it's okay to extend the cleaning time. This is true customer service and an honest business practice! I have now found my favorite house-cleaning provider and will setup reoccurring services with them to keep my house clean. HIGHLY, HIGHLY recommending this company and their services!

Quality: They did a good job although not better than i could have. My shower had areas that were…read moredirty still and the mopped floors were done ok . There were streaks on my floor after they finished. I would give it. 7/10.. I think it's over priced. I had other cleaners that did better and charged less

We recently had them do our move out cleaning and man did they knock it out of the park! Honestly…read morewe left them quite the handful but they handled it beautifully! I also really appreciated the constant communications and updates on the progress. The power even cut out mid way through the cleaning and they were able to bear with me as I got it reestablished. Their pricing was very reasonable too especially considering the amount of work they put in. My only gripe is they do not do steam cleaning of carpets but they still do an amazing job cleaning them with detainers and vacuums. 10/10 would recommend

Great service and excellent over all, they cleaned as expected and requested a final inspection…read morewitch was refreshing

Clinton was friendly and prompt. The best part is that he did an amazing job. Home totally clean…read moreand smelled really good. His price was totally affordable and very fair. I will definitely use this service again.

Poor quality of work performed, I'm honestly wondering what was even done. I specifically asked for…read morewalls to be cleaned. There were obvious marks from previous owners pets. When questions why they were not cleaned owner stated "Hello sir, I dusted the walls i just don't wipe them not comfortable putting chemicals on walls." I'm not a cleaning professional but I do know general dish soap and water or just water would do the trick. This is a 2 star service may recommend if you want some dusting done that was not requested. Trash left in cabinets. Mind you this is a house I just purchased completely empty that just needed gone through and cleaned up before I moved in yet I'm stuck doing it myself after I already paid for the service while I was out of state. I would generally look at the areas that needed most attention and start there first, not perform work that goes unnoticed.

Requested them on a Friday for work the following week. Showed up when they said the would. Worked…read moreon the items I requested in a lightly used home incl inside windows. All was done to mine and wife's expectations, we were both happy with. good job

I had request a quote on a move out cleaning. Communication was the best between the owner and…read moremyself. Scheduled a date and time and things worked like clockwork. Very thorough cleaning and clean up. Very polite young employees. Highly recommend this company and would use them again. For the price I am very pleased. Thank you all.

We highly recommend Mr Buff for all of your moving needs, & we WILL be using them again!!!!…read moreExcellent, prompt service, and HALF the price of the other companies we received estimates from.

In our opinion, we would not use Mr. Buff again. We took out full insurance (paying extra for this…read moreservice) and were not reimbursed for a broken/damaged vacuum. It would have only cost them $150.00 to resolve the issue. The wife pointed out the damage and claimed to have fixed it during the move however it was left cracked and broken needing to be replaced. They also broke/damaged two mirrors so the bad luck is theirs to own. When we texted to file a claim they left us on read and failed to respond. When we called them, they hung up on us and blocked us. Additionally, they had issues with their bank making processing our check and wiring funds a time consuming headache and frustrating inconvenience as we were attempting to get settled in to our new home. When attempting to resolve this issue they were insulting and unprofessional. Further, when arriving at our moving destination, Mr. Buff was more concerned about beating rush hour traffic than a senior citizen's and pets safety and well being during a stressful time. Additionally they miscalculated the move and had several items, including furniture, strapped to the back of the truck and placed in our personal vehicle to transport the items. We had to leave several items at the old house since they would not fit in their truck. We did not find their behavior or performance to be professional. Moving forward (pun intended) we would not work with Mr. Buff again. * Update to Mr. Buff's response. There was an issue or glitch with Buff's bank account processing our check (we had sufficient funds). The check cleared and was returned to our bank for a reason we do not understand. As a result of this banking error and Buff's threatening demeanor, we immediately contacted the bank, learned we had sufficient funds, attempted to wire the funds via Zelle however there was a $500.00 limit for new contacts. So we had to wire the funds through our bank that included a service fee that was both frustrating, time consuming and caused additional expense on what was already a costly move. Before we could even check with our bank to verify the issue, Buff threatened to call the police on an 89 year old senior citizen falsely claiming fraud. The stress caused by Buff's threats almost sent this senior citizen to the hospital that morning. As far as we know, the issue was with his bank who apologized to us for the inconvenience, stress and trouble. Buff was paid in full that day but he fails to note this in his response to our review. He could not have been paid in full that day if we had insufficient funds as he falsely claims in his dishonest response. Shame on Mr. Buff and his shady team.

Brite Spot Cleaning is AMAZING!…read more I'm a real person (not a bot!) and we were in the middle of a super stressful move when Brite Spot Cleaning came through for us. They were on time, kind, and incredibly thorough -- exactly what we needed. Their attention to detail and professionalism made such a difference during a chaotic time. We're so grateful and will absolutely use them again. Highly recommend!

This is the best cleaning service I have ever used! Great job! Definitely would use them again!read more

This is an update to a previous review of two stars. After complaining to Laura about the…read moreincomplete cleaning of my house, she came over and redid everything to my satisfaction. She told me she would talk to the couple who originally cleaned my house and let them know what they missed. I am more than satisfied and Laura will come back for the next cleaning herself ensuring the job is done right the first time.

My house is glowing! And doesn't smell like bleach! Laura and her team did such a fantastic job…read morecleaning my entire house, treated everything with kindness, very professional and all were so friendly. I literally don't want to touch anything it's so clean. Highly recommend...but don't take my time slot for our next cleaning!

I'm proud to say we have returned to DirtBusters! a deep clean this week and our house looks…read moreamazing. Paloma and Josephine were our technicians. They came in the middle of the time window DirtBusters told us to expect them. Paloma really took the lead and was thorough in her attention to detail and communicating with Josephine. Josephine did an excellent job in our kitchen. When it was time to do the walk thru, Paloma made sure to point out all the areas which needed extra care or what was done in that particular space. Paloma was too notch and I hope to see her next cleaning. I had a question the next day and David called immediately. He was kind and very professional with his response. He was able to get Roberto to help further answers. This team rocks!

HORRIBLE!! Prior to signing up for the first initial "deep clean", I spoke with the representative…read moreand told her I did NOT want "Budget Friendly Fabuloso" (those are Fabuloso's words, not mine (CHEAP)) cleaner used in my home. The representative reassured me they do not use Fabuloso and their products were all eco-friendly. I asked if this company would use my cleaners if I did not want to use their products. I was told using my products would not be a problem if I did not like their products. The 2 technicians that showed up were on time and very polite. I have a fairly large home and this initial clean took 5 hours. The technicians showed up with Fabuloso and did not have any other sanitizing product(s). They would not use my product and the technicians used Dawn Soap, Simple Green, and Windex on EVERYTHING! I did tell them NOT to use any of their products on my granite counters and they did use my granite cleaner on the granite counters. Living in Arizona, we fight with the dust DAILY!! The technicians dusted with a feather duster. I watched the feather duster taking the dust straight to the air. When I stopped the dusting I was told they follow up the furniture with a micro-fiber to wipe up any further dust. I told them NOT to spread the dust with a feather duster and to use just the micro-fibers and WIPE the dust up. Needless to say, everything was still dusty when they left, including all my blinds. All my glass showers are streaked, all the toilets are sticky, the floors still had spots all over them and when I woke the next day and walked on the floors barefoot for about 10 min, my feet were dirty! Their "eco-friendly" product streaked my porcelain tile floors. I asked them if they would use just plain hot water and alcohol on my tile and I was told NO. (This is what professional floor company's use) I watched one of the technician's pick rugs up and put them in a pile and put them back after they vacuumed the carpets/floors. Never shaking the rugs or vacuuming the rugs themselves. After the vacuuming was completed, there were foot prints all over the carpets and they did not look like they had even been vacuumed. The ONE sofa I was allowed to have vacuumed (they only allow one without an additional fee) still had crumbs and dog hair in the cracks of the sofa. I took a wettened paper towel and wiped the 4" tile threshold to the shower after one of the showers had been "cleaned". It was filthy!! I looked at the floor to the side and behind the toilets which was still dirty. I have a large sliding back door to my home. The technician explained my door was too big for their full cleaning and he proceeded to only clean 2 of the 5 panes of glass. If I wanted the full door cleaned I would have to schedule this when I made the appointments and it would cost an additional $30, $10 per pane and I would get the 2 as part of the "normal" service. I also have a glass front door and my 2 little dogs rub their noses making marks. They NEVER even touched the (One pane of glass) front door. The other 2 back doors also have fixed glass panes in them which were never touched. Now we get to the kitchen. Dawn soap was first used on mu stainless steel appliances, when that streaked REALLY bad, they tried their Simple Green which streaked worse. I told them to just stop using their products on my appliances. When the technician first showed up, I showed them the laundry room where I have a large utility sink. I told them to help themselves to get clean hot water or anything else they may need (cleaners/ micro-fibers/paper towels, mops, whatever they may need). The buckets were filled when they first started and after the 5th hour, it was the same (now dirty and cold) water in their buckets. I could take this review even further of the HORRIFIC experience and attempt to clean. $400+ WASTED!! When I called the company back on Monday morning to tell them I was unhappy with their service, I got NO WHERE and asked to speak with a manager. I was told the manager would call me when available. This was a different representative than the initial phone call. This person just kept saying over and over again how they use eco-friendly products. When I asked him what they use for sanitizing (toilets/floors/sinks, etc) he said he would have to look that up on their product list. I'm sorry folks, but wiping something down with a micro-fiber and water is NOT cleaning!!!! Lastly, I know a lot of folks LOVE eco-friendly products (and I'm not judging this choice) but, my house did not smell clean, and was DEFINITELY NOT CLEAN. I will admit, I am VERY picky when I clean, again, WHEN I CL EAN, so I NEVER expect cleaners to clean like I do, but, I look at it as, they are at least getting some of the basics so I will follow up on little things they may miss. Other than the granite counters (they used my granite cleaner) the entire house has to be re-cleaned. WASTE OF MONEY!!!!

Called to try to get them to come out for a free estimate for our commercial offices and was hung…read moreup twice by a guy who I'm assuming is the business owner. The first time I called he answered with just a "Hello" so I asked if I was calling The Fresh Sweep and he responded with "Who's this?". I told him I just wanted to make sure I was calling The Fresh Sweep and not dialed the wrong number and he hung up on me. I called back again and he said the called had dropped. I explained we needed cleaning services for 1-2-month period while our current company took care of some personal matters and he said he didn't understand what I was needing. I explained again and asked if I needed to talk to some else about this and he hung up on me again. If this is the kind of customer service they provide we definitely don't want a business relationship with them.

They do such a great job and offer more than competitive pricing while accommodating last minute…read moreneeds -- Highly recommend.