1. Laura’s Residential Cleaning

0

Phoenix, AZ

Laura’s Residential Cleaning

5.0 (2 reviews)
Closed • Closed

Get pricing & availability

You can now request a quote from this business directly from Yelp

Services - Laura’s Residential Cleaning

Deep cleaning

Maid services

Move-in or move-out cleaning

Laura’s Residential Cleaning Photos

You might also consider

Recommended Reviews - Laura’s Residential Cleaning

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

1 year ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Kendra W.
165
20
19

1 year ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

Ask the Community - Laura’s Residential Cleaning

You might also consider

The Clean Habit - Step into a bathroom that's as clean as it is calming.

The Clean Habit

(8 reviews)

I was originally planning to leave a 3-star review, but the way the company handled my concerns…read moreafter the service has unfortunately made this a 1-star experience. The booking process was quick and communication leading up to the appointment was prompt, which I appreciated. However, I was shocked when only one cleaner arrived to deep clean my 1,500 sq ft home. Every other cleaning service I've used has sent at least two people for a deep clean. Despite a 10:15 AM arrival, she was still not done by the hard 4:30 PM cutoff time I clearly communicated in advance. In fact, two rooms hadn't even been started by then, and I was late picking someone up from the airport as a result. Throughout the day, I had to keep asking her to go back and re-clean areas she said were already done. Even then, she seemed surprised when I pointed out very basic things that hadn't been addressed. There was still dirt on the counters, dust and fur under beds that I specifically mentioned needed attention, and the floors were not properly mopped. The trash wasn't taken out, and I was told that making the beds "wasn't included"--something I've never encountered with any cleaning service, let alone for a deep clean. One of the most frustrating parts was discovering permanent chemical streaks on my toilet lid and built-in child seat, which are now stained yellow. It's clear a product was sprayed and the child seat wasn't folded down and wiped, so the cleaner just dripped and dried into the material. That's not just poor service--that's damage to my property. I stayed home all day for this service and ended up having to re-clean multiple areas myself before guests arrived. When I reached out to the owner, I clearly explained the issues and even provided photos. I also explained that having the cleaner return wasn't an option because I had houseguests and needed everything done properly the first time. I only asked for a partial refund--not a full one--given the incomplete service and additional work I had to do myself. Rather than meet me halfway, communication stopped. There was no apology, no ownership, and no meaningful attempt to resolve the situation beyond offering to send the same cleaner back. That simply wasn't a feasible solution given the timing and circumstances. What started as a disappointing service turned into a frustrating, time-wasting, and now property-damaging experience. The lack of accountability and poor customer service is incredibly telling. I would not recommend this company under any circumstances.

Great response and customer service. The cleanings have been superb. My house very clean after…read moreservice

The Perfectionist Cleaning Services

The Perfectionist Cleaning Services

(236 reviews)

The crew from Perfectionist Cleaning were on time, and did an extremely thorough, and professional…read morejob. I was impressed with their level of detail, and completeness for the deep cleaning job I'd ordered. Truly 1st class!

BEWARE! I used Perfectionist Cleaning for window cleaning in April 2023 and had a great experience,…read morewhich is why I hired them again in April 2026. Unfortunately, this second experience was completely different. I was told they would arrive between 9:00am-10:00am, but after multiple calls throughout the day, they didn't show up until 3:00pm. The crew that arrived did not speak English, rushed through the job, and the quality of the cleaning was poor. I had to go back and clean numerous streaks myself, and there was still bird droppings left on several windows afterward. The worst part, however, was the damage they caused to four of my window screens. One worker even knocked on my door to ask my husband to help bend a damaged screen back into shape and force it back into the window frame. (You can clearly see their cleaning supplies in the background of the attached photo of window #1.) The screens are now bent and damaged to the point that several windows can no longer be properly opened because the gaps are so large that bugs and debris can get inside. One window will not open at all because the damaged screen is obstructing it. After multiple attempts to resolve the issue and request reimbursement, Perfectionist Cleaning claimed the screens were already damaged before they arrived. That makes absolutely no sense considering we could open all of our windows before the cleaning, and now we cannot. My husband also sent photos of the damage, and they responded by claiming the photos were of "different windows." We are honest Christian people who simply wanted our windows cleaned and instead ended up with damaged property and a company refusing to take responsibility. With a baby on the way, we cannot afford the unexpected cost to replace multiple window screens ourselves. After reading other recent reviews, it appears this may be becoming a pattern for this company -- damage customers' property and refuse to fix it. DO NOT USE THIS COMPANY!

Dirt Busters House Cleaning - Watch as every corner shines--from dingy bathrooms to gleaming kitchens. We clean, you relax!  #BeforeAndAfter #SparklingClean#DirtBusters

Dirt Busters House Cleaning

(128 reviews)

Country Meadows

I'm proud to say we have returned to DirtBusters! a deep clean this week and our house looks…read moreamazing. Paloma and Josephine were our technicians. They came in the middle of the time window DirtBusters told us to expect them. Paloma really took the lead and was thorough in her attention to detail and communicating with Josephine. Josephine did an excellent job in our kitchen. When it was time to do the walk thru, Paloma made sure to point out all the areas which needed extra care or what was done in that particular space. Paloma was too notch and I hope to see her next cleaning. I had a question the next day and David called immediately. He was kind and very professional with his response. He was able to get Roberto to help further answers. This team rocks!

The cleaning staff is courteous and professional. The major complaint is the Management will not…read morereturn phone calls. The cleaning staff continues to turn wall plugins upside down creating a large oil spill on the floor. This has to be cleaned up after we arrive home. The last time this happened on 09-22-2026 we came home to a burning smell. The oil had dripped into the element of the plugin. This occurred in 2 places in our home, and the paint was damaged as a result. Three phone calls to Olivia the manager have yielded no response, no return calls and the only person I have been able to reach gives me the same information that she will pass the information on to Olivia and that we have no other recourse than to wait for Olivia to return our call. Today I called and received the same information that Olivia is the only person that I can speak with. When asked the polite phone person stated she has no access to anyone in the company except for Olivia. This is very poor customer service. They would benefit from calling customers back when an issue is brought to their attention.

Laura’s Residential Cleaning - homecleaning - Updated October 2026

Loading...
Loading...
Loading...