Everything went well. Adele and Kristy did a wonderful job of cleaning the entire house. Extremely competent and willing to please. Eager to show how fast and efficiently they could do the job. Marie was excellent and very eager to hear my review. Dirt Busters will be coming every two weeks. I'm a perfectionist, as is a friend of mine who also uses them and recommended them! If you don't already use them, perfect time to try them! read more

Fantastic service. My home sparkles. Marilyn is awesome. She notices the little things. I highly recommend her.

I have had Mary cleaning my house for about 8 months now. She is pleasant and conscientious. She cleans in a timely manner and does a great job. Dirt Busters is a great company to work with and I thank them for sending Mary to me. read more

Thank You Paul for addressing my concern! The reason why I said the girl was on her phone I saw her playing Spotify on her AirPods. Not scrubbing my TUB. When I looked at the tub and showers they were still marks on them. But thank you for addressing your defense. read more

The office receptionist is an amazing person. She has such great people skills, by listening to and responding well to the potential client's questions and concerns about the cleaning service and staff. Because I'm a detail oriented person, it's refreshing to communicate with her. The two individuals she sent for the initial detailed cleaning, were well trained, as I didn't have to correct any specific cleaning task. I requested the youngest staff member for future cleanings because she was confident, knowledgeable and did well at looking at the big picture in determining how my home would be cleaned. Also, the price was right!! BRAVO‼ read more

I have been using Dirt Busters for about five months. The technicians have all been very efficient and my house is really clean. In addition, all the texts have been very personable. read more

Great service and friendly people too! Chantelle and Catheryn did a deep clean- they worked quickly and efficiently and were very communicative. The house looks better than it has in a long time. I highly recommend this company and these ladies specifically! read more

So i had used a previous cleaner before and when i reached out to them this time my price went bio drastically because they had "misentered my square footage previously". Needless to say i was on the hunt. I came across Dirt Busters and figured i would get an inquiry and go from there. Before i had a chance to enter all my info online (you have to enter phone number and email first) i was given a call about a quote. I was impressed to say the least. The lady on the phone was super helpful and offered me multiple different plans from a single clean to a recurring weekly, bi weekly, tri weekly, or monthly. She even threw in the November offer they were running as well. I was impressed and scheduled and appointment for two days from then. The next day i received an email and text with the time confirmation, 0700-0800. The cleaners arrived around 0730 and were very courteous. I walked them through the house and they explained all they were going to do. I left them to it and took refuge in our backroom which wasn't being cleaned. About 2.5/3 hours later they told me they were done! I was beyond impressed, from floors to cabinets, to couches, sinks, toilets you name it they cleaned it. Couldn't have been happier with this team and i will definitely be using them again. read more

Dirt Busters House Cleaning - The toilet paper rose to top it off. - Home Cleaning Near Me - Peoria, Arizona

Everytime we have used dirt busters we have been so pleased with the service. Their technicians are timely and thorough and their prices include a lot of other services other companies charge additional for. Dani and Paige did a great job on our home. We continue to use this company due to the quality of work and price point. read more

We've used Dirt Busters since 2022. Such go service and very professional technicians and staff. My mother in law was worried about hiring a cleaning service but she's a big fan now! read more

They just cleaned my house yesterday to get it sale ready and it looks like a model home. They do such an amazing job. Highly recommend them. There techs are super friendly. They cleaned from the baseboards to the ceiling. Even vacuumed the back of the couch! Amazing. read more

We have been using Dirt Busters House Cleaning for quite a while now and have always been very satisfied with their work. Our most recent cleaning technician, Mitzi, did such a fantastic job and our home felt super clean. Charlie provided us with great customer service as well. I would absolutely recommend this company to my family and friends. read more

booked online with dirt busters specifically for a one-time cleaning move out service and was quoted a rate and received email confirmation. expected follow up call but had to call them because they tested the pre-payment authorization that was required, but then never called. When i called THEM, they had no record of my book and tried to increase the quote by $200 because it was not a reoccurring service. they seemed confused about how their own business works and terrible customer service. would not recommend read more

My initial cleanings were really good. I scheduled them to come in every two weeks. Last time the tech was in and out in two hours & abruptly said she was done. (I haves huge house and I can't clean it in two hours so I was skeptical.) Afterwards I checked and found she didn't clean the kitchen, stove and there was literal pet fur still on the floors and couches. I think she dusted and mopped the from area but didn't do anything else. I called and spoke to a supervisor who scheduled someone to come back to finish the job. They didn't show up in the agreed upon window & I had to leave so it didn't get cleaned. What a waste of money. This week the tech was supposed to come between 8-9am but never showed up. At 10:30am someone called me to say she wasn't coming and they didn't have anyone to come today. For a company that prides itself on customer service they aren't doing it very well. I wouldn't hire them. They're unreliable. read more

Dirt Busters House Cleaning - This was me, cleaning my floor after I paid someone to do it. Ridiculous. - Home Cleaning Near Me - Peoria, Arizona

When I initially decided we'd budget for house cleaners, I had no idea where to start. Dirt Busters (DB) responded right away with a quote and explained what was included in the initial deep clean and then the monthly (or biweekly!) cleanings. I asked about different options and they followed up with the info I needed. Communication has been a TEN. The deep clean was awesome and my house felt like new. The two women who came were polite, respectful and friendly. They updated me every step of the way and had me do a walk through to make sure it was to my specifications. Each time they follow up immediately with a quality check and want to ensure complete satisfaction. During the first follow up cleaning, my husband did the walk through and when I got home I saw some things that were out of place/not dusted. I rated it a three stars and they called me immediately to make it right. They sent a training cleaner and the original cleaning woman back and not only did they touch up the minor spots I saw that were missed- they basically redid the cleaning!! It was amazing. They were so nice and understanding and it wasn't awkward like I was worried about. They called me again the next day to ensure complete satisfaction. Their customer service is AMAZING. The scheduling is super easy as well and you have the opportunity the week before to reach out needed. Most of the communication is by text or on their website so it is easy to do after hours as well. read more

Honestly I should have suspected a problem when Marie told me that I had to book them BEFORE I could find out when they were available. I was told that they'd be at my apartment at 8:00 am. The morning of the clean I'd received a text saying that they would arrive sometime between 8 and 10 am. A two hour window?!?!? I'd complained and they'd recommitted to their original time. I needed a move-out clean and agreed to pay $369 this was to include windows and the inside of the refrigerator. The person cleaning forgot to clean the refrigerator. When I'd called back to inquire, I was told that it was my fault because I didn't specify it?!?! Complete joke. The entire process was a complete joke. The woman who'd cleaned did an amazing job which is why I've given three stars. I am quite sure there are better companies to work with around town. read more

Holy cow! Talya E went above and beyond on our home. I can tell she takes so much pride in what she does. The amount of detail she put into the cleaning was incredible. We'd love to have her clean our home again and again. Satchel R was also great when following up with me to discuss making Talya our cleaner for the foreseeable future. Highly recommend this company! read more

Never hired them. While maybe some homes need deep cleaning to start with, my home has been pro cleaned for 15 yrs, and I asked if we can start with standard care quote/cleaning. Jennifer said no, twice. Their inflated online quote of $730 for 3500 sq.ft is unheard of first time cleaning. While their quality maybe great, its extremely overpriced and inflexible based on 4 quote I received. I could be a customer for another 15 yrs, but they care to stick to their rules rather than meet customer`s needs is my take on it. 3 stars for returning my VM 45 min later. I recommend to look else where! read more

I did not hire this company. Excessive prices. $419 to clean 900 sq ft! 1 bedroom, living room, kitchen, 2 1/2 baths!! I was not having my entire home cleaned and was leaving off 2 large bedrooms. They will not do this. They will not price the cleaning job on the square footage you want cleaned. They charge you for your entire house and they have a set $$ amount they charge for homes in that square footage. If this is your first time, they will not do a standard cleaning. They automatically charge you for a deep cleaning. For a 1,400 sq foot house, it's $419. For me, this doesn't work and the price is absurd being I'm leaving off two large rooms. I don't understand why cleaning companies are charging more per hour than my son makes who is a rocket engineer. It took me 3 days to get a quote after leaving my email address and phone number on day one. They contacted me 3 times by text and a call asking if I accepted their quote, and 3 times I said I didn't receive a quote and to send me a quote. I contacted them a 4th time and got the info. read more

Reached out to Dirt Busters via their website to get an idea of their schedules and pricing. I didn't hear back from anyone for almost 3 days. I'd almost forgot that I even filled out their online contact form. Then I get a text from "Martha" on 2/4/2020 asking me if I was still looking for service and to text her back. So I text her back and said yes I was and asked if they provided weekly, bi monthly or monthly service options and if so how much. I never received a single reply back.. two days later on 2/6/2020 I text Maria again and said I never heard back from her and asked if they were still taking new clients or if I need to look elsewhere.. no response.. To date still I still have had no response, no call, no text, no email.. nothing. How this company is so highly rated with poor communication like this is beyond me. read more

I had 3 services from Dirt Busters over the holidays, and they were very professional and thorough. They did an initial deep clean, followed by 2 regular visits. I had them on the most infrequent schedule, which ended up being a total of 3 visits from Oct to Dec. The only issues I had were a billing issue, where I was incorrectly billed and charged after my first visit versus the price I was quoted. This was ultimately resolved and I appreciate the team for handling it, but the turnaround time was several weeks. Additionally, I wish they had a bit more flexibility in their schedule. I, like most homes, have peaks of Spring and Holiday cleaning, but aside from those I maybe want the service once every 6 weeks rather than 3 or 4. Unfortunately since this is not an option, I cancelled my recurring and will reach out again when I need a deeper clean. When I did cancel, my wife was sick, so they were very flexible in cancelling even though I was within the dispatch time. For these reasons I do recommend them. read more

Very organized, reminders and follow ups sent by both email and text. There's a person assigned to call and check on your satisfaction after your 1st booking. The cleaners are efficient and nonintrusive. They will make any alterations you need, like using your own cleaning products on something. They are really thorough--my blinds, windowsills, baseboards and ceiling fans are kept clean each time. read more

As far as cleaning- they absolutely do a fabulous & thorough job. Price wise- way too expensive & having to sign up for multiple cleaning at a time is annoying and unnecessary. I would've definitely continued services with them if I didn't have to pay in advance and have cleanings 2 weeks apart. Bottom line- great cleaner- overpriced & inconvenient. read more

Unfortunately things for whatever reason have completely changed with Dirt Busters. They have become non-communicative, unreliable and their performance at even the asic tasks falls terribly short of even acceptable. I am so so sorry if you hired them and were disappointed in me because they just aren't what they were at the beginning. Just remember that the way they seem at the beginning of the relationship is not who they are in the middle and definitely not a the end. Not only are they flippant and dismissive, they really aren't afraid to show that. I'm over it. They cancel or reschedule very late in the game and send techs who are inexperienced or not trained then don't care that I had to redo or re-clean anything. Just as long as they're paid you don't hear from them. I'd move on if you don't want to get wrapped up in their drama. read more

Alexis did a wonderful job cleaning my home. I have been with Dirt Busters going on a year. We have had several different technicians that are good but she went above and beyond leaving my home looking and feeling so clean. Added bonus is she got along with my 2 year old Lab. Took the time to let him sniff her out. I was able to let him out freely in the house which is amazing. Most times I have to shut him up so he does not bark. David was wonderful when I called to give her the compliment verbally. I hope to have her on my route going forward! read more

The reason for 2 stars is because the scheduling is very bad. Have only used them for approximately 6 months and was bumped from my scheduled time at least twice. The last time was one hour before scheduled time of arrival! No explanation was given, VERY difficult to work with, if you want/need consistency do not use this company! I need to add that the women they sent out were very nice and did a good job. read more

I give this cleaning coming a 3 as they do clean, but not in the traditional manner meaning they do not make your beds, correction they do for an extra fee, they do not clean the baseboards and wall, it's another extra fee, they do not clean clutter as they call it nor the top of the frig, or clean inside the stove and oven. Would you believe it they do not empty the sink or wash dishes or place them in the dishwasher. Extra side note this company makes the employees pay for their own cleaning supplies. Also employees that are not experienced use the same mop from a house with animals on a home that doesn't so you know what I am getting at...the smell. Ewww. Lastly they cannot keep employees the employees seem stressed. I have canceled the contract since. read more

We have been using Dirt Busters for over a year now. Lorena R. is the BEST. She is prompt, and amazingly through. She has been able to get toilets clean that was sure were stained forever. She is methodical moving from the bathroom / bedrooms into the main living areas and eventually she finishes at the front door. If Loraina can't make it on a scheduled date they send someone else who also works in the same fashion. Through, detailed, fast and affordable. I highly recommend! Also Satchel R in their customer service has been wonderful when I need to make scheduling changes. I am not sure what other reviewers are talking about - the value for this service is hard to beat. I have an 1800 sf home and have never paid close to the prices they mentioned. read more

So, I've had a few cleanings now. Every person sent to my home has done a great job, and been personable and professional. I only gave 4 stars because you can't seem to have a regular cleaner assigned to you. I can't always stop what I'm doing while working to give another person the "tour" of my home. read more

Great service and professional follow through. Trinidad did a fantastic job on a very dirty house. Really appreciate it!

The map that shows the area they service is incorrect. I'm not sure if they are lying or what, but I requested a quote via Yelp - including my area - they proceeded to message me back to call them, so I did and after about 5 minutes the person I spoke with told me abruptly that they don't service Anthem. The following day another person messaged me, following up to see if I still needed services, seemingly unknowing about the past conversation. read more

Paid $350 for a deep clean. Worst cleaning service I've ever dealt with. Representative offered no help or discount. Don't be scammed like me. Your response below is dishonest. The dust was found in my shower, bedroom, bathroom and kitchen island. All areas that are part of a cleaning. I simply wiped the areas with a wet wipe. You and your staff are extremely dishonest and clearly are not accountable. Yelpers! Run!! read more

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Dirt Busters has amazing customer service and did a wonderful job deep cleaning our home. We spoke to Michelle on the phone, who was very nice & helpful. She answered all of my questions. She provided all of the details for our first appointment and we knew we would get a thorough cleaning. Our cleaners, Vanessa and Cecilia were very kind to us and the dogs, they also noticed every speck of dirt or dust. The house has never been this sparkling clean!!! And it smells nice too! We would recommend Dirt Busters to anyone who needs a house cleaner. Thank you again :) read more

Zowie has been cleaning my home for just under 6 months and I really appreciate the level of service. Using dirt busters has made my life just a little bit more open to where I have time to work more and enjoy my down time in a clean environment. which to me clean means less to think about and less to stress on. I am especially impressed on how they tackled this pandemic, and putting my mind at ease, by using top shelf disinfectants and what not. To say the least I am very pleased with the level of service provide by my very own cleaning team. Thank you Spring for sending Zowie my way and making my life just a little bit better. read more

My family and I looked into getting and maintaining a home cleaning service. We weren't too sure who to go with so we went with a company who had a high rating on Yelp. We stumbled upon Dirt Busters House Cleaning and requested a top to bottom cleaning. They literally came out the next day and did an amazing job. Super pleased and feel a little less stressed knowing my home will be cleaned every two weeks. read more

I thought I had found the answer to bringing my condo up to par. Wrong. I told the lady on the phone that my toilet was especially dirty. She said not a problem. I wanted my home to be cleaned twice a month to keep it clean. I felt relieved that this problem was solved. $199 dollars was charged to my card and I was happy. Day of cleaning was very quick. The maid took pictures and I received a phone call. They were not going to clean. My bathroom was too dirty. They would refund my money and refer me to someone who would clean. No referral and no refund. So I called my credit card and contested their non service. I would not recommend them because they made 3 promises and kept none of them. read more

Each cleaning technician has been great! Today Jessica A. arrived on time and quickly took care of everything to clean our home! She was friendly and communicated with any questions (very few but she was new to our home) and upon departure. I feel the service we receive is consistent and align with the cost each time. Thank you! read more

I've had several house cleaning services through the years, but none took cleaning my house cleaning as seriously as Dirt Busters. Everyone from Satchel R in Customer Service to my technician, Marilyn C. Made me feel like a valued customer. I cannot speak highly enough of Marilyn. She's personable, thorough, warm, and caring. There was stuff in this house I thought would never come clean, but Marilyn has some tricks up her sleeve. My dogs absolutely loved her and fought for her attention. I had to leave for an appointment so I took one dog with me and left the other with Marilyn. When I got home, I had a sparkling, shiny house. I can't tell you how relaxing it is to sit back in a clean house and not feel like there's something I need to do. I'd tell you to ask for Marilyn, but I don't want her to get too busy to clean my house. Ok... you really should ask for Marilyn C. read more

Let me start by saying, this review is not at all reflective of the interaction I had with the schedulers/customer service reps/cleaning techs - they were all very professional and sweet. That being said, I want to leave an honest review regarding the actual services, as I am so reliant on them myself. My initial deep clean was scheduled and the cleaners (2 women, one was training the other) arrived on time and finished in a timely manner (4hrs). Our home is always kept very tidy, and the company requires this, prior to your cleaning, meaning no clutter/laundry/dishes etc. However, when I came home I noticed a great deal of surfaces including picture walls,doors, frames, tops of lamps, baseboards, window sills that were still visibly dusty/dirty and some dead flies. I immediately photographed these issues and text them to our cleaning coordinator/rep. They were very responsive, but informed me that there were certain parameters and limitations to their "deep clean", and that if I wanted a "wet dust" I needed to specify this and that they only clean one window, one door and one wall, which surprised to me to say the least. Despite my disappointment, I accepted a "reclean" as part of their 100% satisfaction guarantee. The woman and her trainee that had initially cleaned my home came back the next day, did a brief once over and left 20min later. The second cleaning service I booked, was okay nothing extraordinary or terrible. The third was my final shot at using this company and although the young girl that cleaned for us was very sweet/responsive, she did leave some major oversights - and the bed was not even made. I so wanted to be blown away by this company, as it came highly recommended and has great reviews but perhaps my standards of clean are too particular and I am just not accustomed to so many stipulations on cleaning services, I just wanted it sparkling! read more

If you are considering using this service to clean your home please run!! to Dirt Busters: Use your time servicing your clients instead of wasting it writing back lengthy back talks to negative reviews full of excuses as to why you actually failed and had to be fired. I am attaching some pictures of your last cleaning that will say it all. I used this service for about 8 months. I really tried. I called several times to tell them that the technicians sent to my house didn't know how to do basic cleaning. The shower would get sort of cleaned but the adjacent tub wouldn't so you could see dust everywhere. Twice the vacuums brought smelled like other people's dog. I lent them my vacuum each time. The bathroom mirrors, each time, would be smeared and the smear reaching to the height of the tech, when I asked to please reach out to the top and do an even clean (as these are standard bathroom mirrors) the tech attempted to just jump and stand on top of my counters to reach the top of the mirrors. Get a step latter. Be a professional. Don't stand on top of my counters. The window blinds would be dusted and left inside out instead of putting them back the way they were. Dusting accumulations would appear in the corners of my bedroom furniture....Again, very simple and standard actions. After I complained several times of the work and the fact I didn't want someone different every two weeks sent to my house, they assigned a tech that was supposed to know how to clean. She started to show up with different people and when I asked what the deal was she said, to my dismay, that they were all trainees!! To Dirt Busters: My home is not a training camp for your trainees. I am paying top dollar for top cleaning, not for you to train your people at my house and at my expense. You didn't even ask permission to use trainees at my home. Last time Rachel brought someone I was in meetings all day. She basically assigned someone that doesn't know how to clean to TRAIN in MY BEDROOM and my bathroom and the results of that cleaning are in the pics attached. See screen shot of text, she still claimed she made sure it was cleaned and then claimed again that she cleaned herself. The pictures taken 40 min after they left are not lying... I cleaned my house entirely after this incident. Waited for the re-occurring service 2 weeks later but conveniently the assigned tech did not show up and they sent someone new which I declined let inside my house and discontinued services. This company has many rules for the customer to follow, you are supposed fit to THEIR rules, their terms, their conditions, their schedules ..but they don't adhere to the very basic rule that if you get hired and paid to clean then please do the job and if the house is dirty at the end of the cleaning please be decent and re-clean. Needless to say someone else is cleaning my house now. read more

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