Norman from Sunrise plumbing and heating serviced our air conditioning unit after moving into our…read morenew house. Norman was unprofessional, treated us like we were an inconvenience, and refused to provide us with a copy of the invoice. This wasn't Norman having a "bad day", because he attended our home on 3 different occasions and treated us poorly each time. We did speak to the owner of the business, Myles, who ended up providing us with an invoice and apologized for Norman's behaviour. Unfortunately, Norman left a bad taste in our mouths and we will be taking our business elsewhere for any future services.

I called about a particular gas stove problem. I was…read morecalling all morning looking to find someone to help. I called ten places, some of which only answered with hello and didn't even say their business name, or were rude without any suggestions whom I could call or simply didn't sound competent. Thomas from this company was professional, kind, took the time to help me and even explained where to look and get the help I needed, so even though he wasn't the right business he was kind enough to help point me to the right direction. Just because of that service I'm saving his info to call him again when I have a heating or cooling issue.

I had Hall Electrical install several new smoke detectors and do numerous other small electrical…read moreimprovements, including installing a light fixture, outdoor outlet and switches. Eddie Hall was responsive by phone and provided an estimate that was less than competitors, who seemed far less interested in looking after a small job such as mine. The electrician arrived as scheduled and completed the work in the time estimated. All the work was well done and he cleaned everything up well, unlike many other contractors. I would not hesitate to use them again and I recommend them.

So their installation service may be very good, if you can get them to show up. I haven't been…read moreable to get them to show up. To get them to show up, you have to be way more flexible than a normal working person can be. I contacted them and Sam told me they could come on a Friday at 7:30 a.m., which doesn't work because I have a family to get out of the house, eating breakfast under the fixture I need replaced (we're normal Vancouver people, we don't have tons of space and a room/table I could relocate breakfast to). Then he said they could come later on Friday morning, but couldn't commit to a time. I countered with Thursday afternoon, which he said would work better, and he agreed to a time. I arranged my work schedule to be there. On Wednesday morning, I got a call at work from their installer, asking if I could be home that day to do the install (uh, no, not on short notice). As agreed, I stayed home on Thursday for the Thursday afternoon appointment, moved everything around to be ready for them, and then the installer called me an hour in advance to tell me he couldn't make it and wanted to reschedule for the next week. If you have a stay-at-home partner / roommate or you work from home or have a contractor or someone handling your house, Hall Electrical might be great. But if you can't be at home on a weekday at the drop of a hat, don't bother with them.

Jafar and team were great to deal with. I called them to fix the gas bib/outlet on my patio so I…read morecould convert my firepit to natural gas. They were responsive to my calls. communicated well and reasonably priced. Many others in town didn't even bother getting back to me. Bestway's Pricing was clear: initial half hour includes the call out fee and then hourly after that. Extremely professional and courteous. I was also impressed by his knowledge, as i was considering doing the fix myself but damn glad I didn't. Looked easy, but ended up being a bit more challenging of a set-up. Jafar's skills proved why calling a pro is the smarter thing to do when dealing with gas. I definitely could not have rebuilt pipe fittings and couplers on the fly like he did. I probably would have had to bust some drywall or damage the siding. Helped me do the gas conversion too. Once again, hard for me, easy for him. My experience was smooth as everyone wants these things to be. Highly recommend for his mad skills and excellent value.

Fast response time, work done meticulously and professionally. Met our expectations and would…read morerecommend them.

After many months of hot weather in Vancouver, the rains have returned! Last time we had our…read morefireplace on was in early April and it's now September 17. Tried to turn on the fireplace but it seemed that there was no gas flowing?! Cue an email to Jane, who immediately calls to try and troubleshoot. Alas her work-arounds didn't work so she routed one of the service lads to us. Once here, he pleasantly went to work and in little time (not even 45 minutes) had it up and running! So many many thanks for such fast, friendly, professional service. All toasty warm in front of the fire! James

Unreliable & Unprofessional. Workman arrived late and completely unprepared for the job that had…read morebeen clearly described to the company in scheduling the appointment (basic gas fireplace removal & capping off the gas line). Having failed to do any pre-assessment, Campbellcare's workman simply left without explanation when he saw the fireplace was in a mantel (exacly as in the photos we emailed ahead of the appointment). Jane Campbell, the owner, was blatantly rude, refused to take any responsibility, and offered no solution to the problem. AVOID AT ALL COSTS.

I called Andrew at Lux because our incoming water pressure was at the 100psi rate. The pipes were…read moresquealing everytime you used water. He showed up the next day. He explained that the diaphram in the pressure valve regulator was damaged and therefore not decreasing the pressure. He was friendly, informative and competent and replaced the regulator. Pressure was then set at 60psi and all is quiet now. We were very satisfied with his work. Mike in Coquitlam

I want to thank Andrew, who went over to my rental property, at 3:30 am for an emergency, as i do…read morenot live near by. He addressed and fixed the problem, and did a follow up visit. Thanks again Andrew, great job, from property owner, Vaughn Manley.

I had TDR electric upgrade electric panel and install a vehicle charger. I must say the company is…read morethe worst I had seen. the guy made some very stupid wire in the panel and reject me take a photo to show it publicly. and the city inspector takes 4 times to pass their work. I want to give a ZERO rating.

This is my second five-star review about TDR Electric and that speaks for itself. When I was…read morelooking to get some exterior lighting installed, I had no qualms calling TDR again. Aaron was here right away to see what needed to be done and a week later, I had my beautiful lighting to enhance the curb appeal of my house. I would definitely call these guys again.

If you want integrity, dependability, creative solutions and attention to detail: all at reasonable…read morecost, call James for your heating and plumbing needs. My house had three major recurring costly problems (with many attempts by solve them by trades people over the years), and three years ago James not only resolved all of them permanently, he was less expensive! So when I needed a new furnace, I did not hesitate to call James... and again, am delighted. Also helpful is James' willingness to explain and look for options that benefit customers, the environment and your wallet. Michele C.

Accolade Plumbing and Heating came to our house today and we were delighted with their service…read more They took the time to explain issues thoroughly and gave us options to choose from. James came on time and left our home tidy... and he fixed our slow running sink and ensured our furnace and heating system was safe. We appreciated the level of quality and the amount of solutions for air quality and our plumbing issues.

This company is amazing. They just installed a new furnace and we had a small issue and they came…read moreback the next day and fixed everything They are the best and so professional They gave us great pricing and fast install time and didn't leave any mess Great value and great customer service

I was referred to Colin by a hot water tank distributor. I left a message for Colin to call me…read moreback and he did within the couple hours. By the time he called back though, the builder for my new duplex already decided to go ahead with the plumbing work without hiring Colin to do the diagnostic first. However, Colin was VERY nice and knowledgeable on the phone with me answering my questions even though we are not hiring him/paying him for anything. Spent over 10 minutes with me on the phone just going through some potential causes for issues that I am experiencing. Even though we did not end up hiring him for the job, just from that phone experience, I would definitely feel comfortable and recommend him! Thanks Colin, you just earned a customer! :)