Derrick is amazing. I would give him the 5 star rating for his services. I left him a voice message and he replied me in an hour and came to my house next morning. I didn't really know what's the problem in my sewage pipes, so I roughly explained what city service people's comment about my pipe leaking issue, he spent a good half hour to figure out what could be the real issue. Not only that he even went to the city service dept to find out what exactly is the sewage pipe problem. Additionally he called utilities companies to check whether the area can be digged, not affecting any utilities lines. I was so impressed at his professional skills and initiatives in working on the project quickly. He made sure the dirt he rigged out not damaging the lawn, and at the end of his work, he also cleaned up the lawn. He's so professional, and really talented in his work. A few times, he had to fix the pipes which were done incorrectly by other plumbers, he was always abel to come up a low-cost and creative way to fix them. In addition, he charges at a very reasonable rate and charges as he initially quoted. I would highly recommend him, if anyone wants to have their plumbing work done. read more

I have never written a Yelp review, but was moved to do so after having Main Street Plumbing's Derek fix my garburator issue. He was easy to reach on the phone and schedule an appointment with. On the phone he came off as very knowledgeable and attentive, as he listened to my description of the problem and explained what the possible issues might be. He even told me a little bit about the specific system that I had in place and how it compares to other models on the market, as well as gave me a direct quote for the possible things that might be wrong and need fixing (which was also the cheapest I had found). He was promptly on time for the appointment, and did the job carefully and quickly, in under a half hour. Even after having fixed the garburator issue, he himself noticed a small sag in one of the kitchen sink pipes and, of his own initiative, fixed it up in place, going above and beyond. As far as COVID goes, Derek wore a mask and was very respectful, and on our side we made sure to ready the area for him by wiping things down and keeping it clean. Overall, I would strongly recommend Derek to anyone who needs plumbing assistance. read more

Derek was very professional and transparent about costs. He is a perfectionist which is a very reassuring quality in a plumber. He removed our garbage disposal and did an excellent job of re-piping to give us maximum space. He also fixed a leaky hot laundry faucet and replace the inner workings of the cold one as a preventative measure. He also future proofed our stop tap to the dishwasher so that when we have the dishwasher replaced in the future it won't be a problem - something that I hadn't thought of. We really appreciated his knowledge and professionalism. Our apartment building is old and has a weird water shut off procedure which meant that Derek was unable to test his work straight away. He instructed us what to do when the water was back to full pressure and later returned to make some adjustments. This wasn't ideal for him and I imagine quite frustrating. I felt bad but Derek was very professional and took it in his stride. I wouldn't hesitate in recommending him to anyone. read more

Derek was amazing. Called around 11am with a picture/video of my issue (Faucet Leaking) and within 10 minutes he replied back with options, opinions, and different quotes for each so I knew what I'm getting to. He was at my place by lunch time and was out before 1pm with the issue fixed. Granted, not everyone will have the same quick turn around as I had but here is where I justify the 5 stars: - Was able to stick to the quotes he gave me over e-mail with picture evidence. - Removed everything underneath the sink, and offered to put everything back afterwards. - Communicative of the issue and what he's doing to fix it, and if there is unforeseen complexity. - Was able to take Cash, Cheque, or credit card. Overall it was great experience compared to what I was dealing with before from other companies that: - Charged for an diagnostic. - When replying back they didn't give me options to choose how to go about fixing the issues just a quote. Thanks Derek! read more

This is only the second Yelp review I have every written but wanted to comment about how impressed I was with this company. When my sink backed up and caused a geyser in my kitchen on Wednesday night, I looked on Yelp and found excellent reviews for Main Street Plumbing. I was pleasantly surprised to notice they were open until 8:00pm so I called them at around 7:30pm. Derek was very helpful and accommodating and was able to squeeze me in for an appointment at noon the next day (yesterday). It was Dadi that came to do the work and I could not have been more impressed. He was very professional, personable, and took his time to show me and explain what he was going to do. He got right to work and had the issue fixed in no time, making sure that he showed me what he had done. I thought their rates were very reasonable, particularly because I had made a last minute request for an appointment. I highly recommend them and would use them again a heartbeat. read more

I cannot thank Derek enough. Where others failed me, he expertly succeeded. First, Derek is: courteous, professional, and kind (plus I'm sure a whole lot more). Our unused garburator began leaking, but it wasn't an urgent situation as we have a bucket. After spending 2 weeks trying to obtain even a quote from other companies, I decided to look at Yelp, which is where I found Derek of Main Street Plumbing. He responded in less than an hour. After a couple quick text exchanges, where he even offered a couple different options and prices, he arrived at my house less than 24 hours later, tools in hand, and ready to remove the garburator. His work was flawless (I'll upload a photo). He was very tidy with his work and I feel went above and beyond what most other plumbers would do. As someone else here noted, Derek is now my go-to guy for plumbing and I'll be telling others in my condo complex to seek out his services when needed. Thank you, Derek! read more

I phoned Main Street Plumbing on Saturday for what I thought might turn into an emergency situation with my bathroom plumbing. I was fully prepared to have to pay overtime charges to make sure that I didn't have water damage throughout my condo, and thought it best to get in a professional. Well, Derek got back to me right away, asked me to explain the situation and then guided me through what I could do to fix the problem myself. His advice, which was precise, saved the day! All this is to say that he could have easily come to my place and charged me for the service (at weekend rates), and I would have been none the wiser. I am truly grateful for his honesty and expertise and will definitely use his services for future repairs that are beyond my scope of abilities. From this experience I would recommend him to anyone that is looking for expert and honest plumbing services. read more

Highly recommended ! Honest, works fast, has the knowhow, a definite pro !! Admitted he doesn't like doing sewer jobs and would rather refer someone he knows enjoys that type of work but he continued anyway. Had a backed up kitchen sink past the p-trap he wasn't initially able to clear, but after gaining access through another access point that needed an iron pipe sawed through with a power grinder, was able to clear the blockage. Thought we were done , but no , this clearing caused the downstairs laundry room to get flooded because of the blockage getting moved, Derek didn't hesitate to remove the jury rigged washing machine drain and snaked the sewage line again till it too was fixed. Like I said ,good service from a pro! read more

Derek responded quickly to a request for two relatively minor jobs: assessing whether two faucets could be repaired and handling the replacement if necessary. He was prompt, knowledgeable, fair, and non-judgemental about the cramped and unfinished areas of our basement suite. He had some good-quality replacement options with him, and the whole job was therefore completed quickly and efficiently. He also assessed our corroding hot water tank and provided some good replacement suggestions. Unfortunately, as we need to replace the furnace, we may need to work with a contractor who can do both simultaneously, but for any other plumbing jobs we'd work with Derrick again in a heartbeat. Really fantastic experience. read more

We highly recommend Derek. If you need a plumber, call him! He responds very quickly and is super easy to deal with. No attitude, just friendly, straightforward and gets it done - he will not waste your time. I've had him re-install a kitchen sink and fully replace our hot water heater (pretty big job) and we couldn't be happier with his work. Very professional, thorough, on-time and clean. Prices are in-line or less than other (bigger) companies. When you call or text you get him directly, not a busy answering service. When I've inquired about other projects, if he doesn't do that type of work, he sends me to someone who can. We will use him exclusively from here on out.... :) read more

Derek works fast and does great, precise work. If there was some kind of plumbing Olympics, my money would be on him. I last called him a couple years ago for help with a complicated toilet install, and this time was replacing a broken faucet and garburator. Derek managed to finish what should have taken 2 hours in under an hour. I was honestly surprised. The results look immaculate and everything under the sink is nicely laid out now. I asked around for competing bids for both jobs. He was the lowest bid both times, but now that I know his work, I think I'd go with him in the future even if he was a middle bid because he's honest and his work is stellar. read more

Our hot water tank was on its way out so I called Main Street Plumbing because of all the good reviews. Derek was able to fit me in within a couple days and he came when he said he would, in fact he was early. He charged me exactly what he had quoted me and on top of being so professional he went the extra mile after and fixed a couple more things for me free of charge. I totally wasn't expecting that I just figured I get an idea of the issues and probably have him come back. Seriously a great guy and i'm blown away in this day and age when people give you that kind of service. I can tell you that If I need a plumber I won't be calling anyone else. read more

Derek is knowledgeable, friendly and efficient. He replaced my leaky faucet hose and fixed my garburator in less than an hour. He also found a screw in the garburator! For months, I was wondering what that noise was!@!#. And now my hose doesn't leak and he even put a bead of silicone around the sink which was never done in the first place... I was wondering why my sink in my new condo was leaking all the time. If you are having any plumbing issues, I absolutely recommend this guy. He replies amazingly fast and gives you an honest and reasonable quote. Definitely be saving his number and calling him again for future emergencies. Thanks Derek! read more

I generally don't write reviews often, but I have had a great experience communicating with Derek. This morning the water tank on my toilet cracked, leading to a flood. The unit requires replacement. Derek has provided me with valuable input related to "what to do" as the tank maybe faulty, and the manufacturer may need to replace it free of charge. Derek didn't charge me for this advice, just provided very timely and professional text messages. That is awesome. I will definitely hire Derek when the new tank arrives for installation, as he has earned my trust. Living in a condo, trust related to plumbing is HUGE!!! read more

Derek is highly experienced and very reliable. He can be reached on weekend and after 5:00 pm. I called Derek on a Sunday morning to fix an outdoor faucet and pipes. Through my description and photos, Derek confidently and correctly figured out problems and solutions. Meanwhile, he provided clear written quote. Fee is reasonable and affordable. After that, a timely schedule for this repair was set to meet my needs. When I needed water badly for my new lawn/seeds, I really appreciate Derek's timely and excellent service. Definitely, will save Derek phone number in my cell for future services from Main Street Plumbing. read more

I am really impressed and felt compelled to leave a positive review. I was able to make an appointment very quickly, and finally fix a problem with my faucet that had been preventing me from getting proper hot water. Derek went out of his way to get the job done, even sourcing a new faucet at a great price when it turned out the old faucet was not installed properly and due to corrosion needed replacement. He got it all done in a few hours, and I was shocked at the low cost of service. I have already recommended Main Street plumbing to a friend. I would definitely call again if I had a plumbing issue. read more

Been reno-ing a 36yr old house that had nothing (and I mean nothing) done to it .. seemingly ever. Had the interior redone last fall and the past week just the kitchen sinks started the slow drain of death ... Clogged drain was defying my efforts, liquid plumber, plunging, clean out traps and 20 ft of snake. A call mid morning brought Derek to my place by 1230. He not only showed great perseverance working the drain using a power auger but also replumbed the drains and took out the garburator I never wanted in the first place. Pleasant, knowledgeable and effective - IMO Outstanding Service. read more

I needed a garburator replaced (a common issue, I was told) and I was very appreciative of the quick response from Derek (who I found through Yelp). He was professional, reliable, had good communication, was very clear on what needed to be done. It was a quick (45 mins), easy and painless experience. He doesn't know this yet, but Derek is now my go-to for all my future plumbing needs (but hopefully not too many)! Would not hesitate to recommend. PS. Pro-tip: for those of you in downtown Vancouver, offer your service people guest parking if you have it. It can be a pain to find parking. read more

I am very grateful for all the work Derek has done to address our particularly tricky gas leak situation. I had previously contacted 5 other plumbers for advice on leaks that may be from within the walls, but none showed the efficiency and work ethic that Derek has. Ultimately he was able to pinpoint the location and fully seal the leaks. I also liked that he explains as he works so homeowners can fully understand the situation. Overall, I am highly satisfied with his work which came at a very reasonable price. Would definitely recommend Derek to anyone with plumbing troubles! read more