Replaced furnace immediately with hybrid gas/ Heat Pump units…read more Job done fast and very well. Cleanup was great. Applied for rebate for us too. Been a cosy winter. Shadad gave great advice, was honest and helpful, followed up with water heater upgrade to tankless. Very pleased with everything.

Good service; the technicians were polite, efficient, and professional. I would call them again if…read moreneeded.

Kam was fantastic! Very professional, punctual and made sure everything was completed 100%. I would…read morehighly recommend him.

I was very impressed with the fast service and follow up that Kam provided to improve the airflow…read moreof our furnace. Next day confirmation on the part required and replaced it a day later on a Friday evening after 6. Highly recommended.

Parked in my tenant parking while working in another tenant's unit. Refused to move when…read morerequested. Very disrespectful. Violating the quiet enjoyment clause of the tenancy act, which includes my parking stall I pay rent for.

I've paid this company three times to visit my home. I've paid them over $1000 in costs and they…read morehave not found the solution to my issue. They've only given me non-confident theories about what might be wrong with the hook of having to bring them back for another appointment. I'm very disappointed by their services and lack of competence. When it became known that I was unhappy with the progress their office phone support became antagonistic and rude. (Although I will say their service manager still stayed professional). I have contacted another company "Best Way Heating", and they were able to resolve the issues on the first attempt.

In January 2024, I hired Royal Pro Heating to install a new HVAC system (heat pump and furnace)…read more After installation, the system failed to cool the home adequately. This issue persisted for over six months. Despite multiple service visits, the problem remained unresolved. I was repeatedly told the system was functioning properly, even though it clearly was not. He would see it at 78F and claim it was normal. Eventually, many months later, Royal Pro Heating paid for a third-party HVAC specialist to assess the system. That technician identified serious deficiencies and commented that whoever installed the system "doesn't know what they are doing." Following that, further repairs were made--including the installation of a missing filter dryer--but the system still does not cool the home sufficiently. I also raised concerns about inflated charges--for example, a $499 cost for an Ecobee thermostat that typically retails for significantly less--and the delays, mismanagement, and lack of accountability throughout the process. I formally requested partial compensation. In the end, the compensation offered was not sufficient or fair, and the matter remains unresolved.

We contacted Royal Heating, via the webpage, about our gas fireplace that was not firing up. Within…read more24 hours we had an appointment to remedy our problem and Andrew from RH was at our place a day later to repair our fireplace. Very speedy service and a professional job done. We would highly recommend Royal Heating and would not hesitate to call them again for our gas fireplace needs.

Fantastic service! The team was professional, efficient, and friendly from start to finish. Harmeek…read more& Sam did our installation and they were awesome! They did a good job explaining what an expansion tank can do for my house which I really appreciated. My new water heater works perfectly, and the whole process was stress-free. Highly recommend!

Great company to work with. They installed my water heater about 4 years ago. Just recently we were…read morehaving some issues with the T&P releasing water. They were knowledgable and informative on the phone. Their team was there in a timely manner to install an expansion tank and everything has been working beautifully ever since. Thank you!

I got very negative experience. Plumber done a lousy job, broke the drainage pipe than charged me…read morefor the new pipe and time spent on fixing it. These guys creative with their invoice practices, that what their name stands for - Creative plumbing. Would not recommend

The plumber came over to replace a small section of Poly-B pipe that his employees didn't do on…read moretheir first visit. He spent about eight hours trying to replace the part and when the water was turned back on leaked severely causing flooding of my condo. I ran out to tell him the water was pouring out all over the place he came to my condo and watched it leak for another couple of minutes before he went and turned the water off. It also flooded the condo below me. The next day he returned with another employee who did the job in half an hour. His incompetence was astounding!! I will never use this company again!

We've used Heatco twice now, once to replace the furnace burner and the hot water tank a number of…read moreyears ago, the second time just yesterday to replace the complete furnace. Theo was the technician the first visit, and Sia did the recent call, both provided top shelf service. I found them to be on time, accurate, very fair price wise and ultimately highly trustworthy, along with being good people. They won't sell you something you don't need, but also won't just band aid a solution. They will recommend what is necessary to do now with an eye down the road as to what will be your best choice long term. In our case, they could have replaced the blower and other parts on the old furnace for about half the price of a new one (which comes with a 10 year warranty), so the decision was easy to replace the entire unit. Expensive now but don't have to worry about again. Cannot recommend these gentleman and this company enough!

Super impressed with the service. Called me back right away to book an appointment and kept in…read morecontact as well as came on time. He spent a long time trying to figure out the problem with my fireplace, however it ended up he didn't have he part to fix it, so he went away to find out where to get it. After spending two hours on it, he decided he would have to get a specialist to help with it. And he didn't even charge for the time! I really appreciated the professionalism and work to fix it.

Ali Khidri exhibited exceptional experience, professionalism, and efficiency throughout the…read moreservice. He skillfully modified the pipeline, installed the new dishwasher, and provided significant assistance with the removal of the old appliance. The entire process was seamless and satisfactory. He well explained the procedures and ensured there were no leaks. However, the labor charges were a bit too high leading to a one-star deduction in the overall rating.

Electrical work done in upper suite of house & lower suite had power fail in bathroom. Upper suite…read moretenants called over next few days & left messages with no return calls. Terrible to keep tenants in the lurch like that after an expensive bill was paid. Will not use their services in the future & will not recommend them to anyone. Big name company with no accountability.

Jack was AAA in his services and attention to properly installing my central AC! He was honest and…read moreI had a great experience with the work done. The price was fair and I would highly recommend him to any future work that I or any others may need.

Jack is meticulous in his work , efficient, thorough and doesn't leave until the job is perfect big…read moreor small. Honest , reliable, professional and trustworthy. Fair pricing , quick to respond to calls and emergencies. I have had Jack fix or install 3 jobs in our home and recently recommended him to a number of friends and family. We will definitely use JAX Plumbing and Heating again.

Stefano plumbing is now my go to for any plumbing problems. Didn't try to charge me anything before…read moreeven inspecting the problem like most big chains do nowadays. Made sure everything was cleaned like new after job was done, waited until I was happy with my final inspection of the job done before leaving. Very happy with the bill that was very reasonably priced, you can tell the man takes pride with his work. Should have called him earlier instead of wasting 2 hours of my time unsuccessfully trying to clear my deep and stubborn clogged pipe.

I called Stefanos because my sink & shower drains kept clogging & pooling with water. My husband…read moretried Draino and snaking it with tools from CanadianTire, but they kept clogging!? Stefano fit me in the same day I called, which was awesome! He was knowledgable, friendly and professional. He was so kind & let my four year old son (who was very interested in what he was doing) be his "helper" by getting him garbage bags & other safe errands Everything has been draining perfect since with no issues. I would defenitly reccomend using Stefanos Plumbing & Drain Cleaning!