My bathtub drain was sluggish for too long and I finally took action. My call was answered promptly and professionally, and appointment made for later the same day. My older tub is great but has a picky drain system. James arrived precisely on time, and figured out how to modify the original plug so water in and out were perfect processes -- like new. James was efficient and clearly skilled and experienced. I'd ask for him again. Home maintenance is expensive and I found Marvel's pricing competitive with other businesses. read more

They came and put a camera down the drain pipe for about 30 feet to the edge of my property this partially unplug the drain and released the toilet back flow. Showed me the numerous roots that penetrarte the clay pipe. I then ask their suggestion to avoid this happening again. Their ansmer dig the old clay pipe put Schedule 40PVC Pipe...$15,000.00.....I phone another plumber....did the camera....went an extra 10 feet to the connector with city of Vancouver. Conclusion....if I do what was suggested by Viktor at Marvel it would not solve the problem because the last 10 feet on the city side were just as bad....suggestion? Phone city of Vancouver 311 number...because I already had a back flow the came in 12 hours....they had a type of router they clean from the access beside the house all the way to the connector about 45 feet....showed me the results with their camera....clean...said the clay pipe is old 100 years old but i should not have issue for 10 to 15 years...job done in 80 minutes...cost? $ 0.00.....so you make your own deduction about Viktor and Marvel plumbing....either incompetent or......opportunistic/or...... read more

This is second time I used Marvel and service was just as excellent as last time. A friend also used Marvel for a weekend emergency and she raved about the quality of work and the professionalism of the employees. My one criticism is that their hand-held credit card machine includes a TIP amount - like a restaurant! I feel this is WAY out of line. read more

We had a great experience with Marvel. There was a major issue that suddenly occurred, but this company's staff were patient and helpful in sorting it out, and now everything copacetic. Much appreciated and great job. read more

Had a leaky faucet so I did a quick google on the highest rated plumber in my area (I yelped later... CHILLL). Marvel showed as #1 and now I know why. Booking a time with them was quick and easy. Plus they don't give you ridiculous time windows like Telus (8am to 10pm). Naw, these guys actually show on time. I had a leaky faucet so I thought it would be an easy pipe fix. Nopeeee, I needed a new faucet. I was being a broke boy so I sent the guy away thinking I should get a 'second' opinion. He was nice enough to not charge me for the visit. In the end, I called the guy back to install the new faucet and he did on the same day. In and out within a hour. Real pros. Could I have gotten this done with someone else for cheaper? Maybe?? But I value speediness and professionalism... read more

Absolutely incredible. James was efficient and knowledgeable. We needed our kitchen faucet replaced and he ended up fixing our garburator too, which we didn't even know was working inefficiently. We will definately be using this company again. read more

This company is amazing! It started with the great service I received when I called in with our problem. Our drain and downstairs toilet were backed up and we needed help. I called after hours and they said they could have someone out the next day! Tobias is who came to help us and he was amazing. Just to start he is such a fun, kind man and we really enjoyed our time with him. I trusted him right away. He diagnosed the problem for us and then gave us some options to move forward. Once we picked the option we wanted he got to work right away. He went over and above to make sure everything was done correctly. His attention to detail and work ethic really stood out for me. He took care of us when we needed him to and it felt good. Thank you Tobias and thank you Marvel. You definitely have a customer for life. read more

My husband noticed a water stain at the back of our vanity cabinet. Called Duane to take a look and he quickly assessed the problem- leaky faucet. We ordered new ones online and Duane came back to install them for us. He saved us money and he's a professional, laid back dude who knows what he's doing. Second time getting his help and we would highly recommend his services! read more

I just had a toilette installed for $475 plus taxes. The install took about one hour and forty five minutes. This works out to $250 an hour. read more

PRICE GAUGING. I sent Marvel plumbing an email 4 days ago. They never responded so I phoned yesterday and was able to book a service call for today. I was quoted a minimum service call fee of $91 on the phone. Service man arrived and I informed him that the sink in my laneway house had a slow draining sink. What will be the charges? He said this service would take between 20 minutes and 1 1/2 hours and the charge would be $295!!! even if it took only 20 minutes. I told him that I had a few plumbing jobs to be done in my main house so if the sink only took 20 minutes to fix, would he do these other jobs for the remaining time of one hour and 10 minutes. He said no, there would be an additional charge of $295 for those. I invited him to leave. Fortunately I did not pay any fees up front. read more

Great team. Competitive pricing and replaced my Bradford White gas water heater in a timely manner. Professionally installed. No damage. Arrived promptly and took care of business. Provided the warranty and responded to my questions. Strongly recommended. read more

Called in around 3.30pm and right away they showed up . Fixed the leaking pipe for the hand sink . Very professional and good pricing ! Definitely keep the contact for future fixture issues! Highly recommended !! read more

KEEP AWAY! I was charged nearly $500 for replacing 3 $20 toilet systern valves. The invoice said it was for 4 valves but I ony have 3 toilets. Owner is not reponsive to call or email. Just GO TO ANYONE ELSE Did not respond to a BBB enquiry either. Ar** holes! read more

The plumber got the job done. However, the quotes I got from the manager prior to the appointment never matched the asking price from the plumber. My first ask was a waterline connection to the fridge. I sent photos and was quoted 175 plus 15 to 75 for parts. The plumber asked for 420. After stating how I was hesitant due to the discrepancy, he lowered it down to 350. My second ask was a faucet replacement, I was quoted 175 but had to pay 185 because installing a "sensored faucet costs more". I don't mind paying more, but please be more upfront about costs. read more

From contacting the company by phone and making an appointment for an exact time through the service call and Parv showing me how to work a new faucet, everything went well. Friendly service with reasonable rates. I had a kitchen sink water problem, with water leaking everywhere. Both Parv and James were pleasant and thorough. Thanks, you two! I've had a lot of bad experiences with plumbers. From now on I'll stick with Marvel Plumbing and Drainage. read more

Contacted this fellow about a broken shower. He was very helpful about finding the correct parts. Showed up on time, and reasonably priced. Would use again. read more

Originally booked a Monday morning appointment, but it got rescheduled at the last minute on Marvel's side. I was okay with this because my issue was no an emergency. Plus, in the end, I had to reschedule on him the second time. He was very understanding and on our third meet, we both made it. My work: Wax seal replacement. I contacted three plumbers who serviced my area. Marvel responded with a price quote for the job. Of the other two plumbers, one didn't respond (too small a job?) and the other also responded. Why did I pick Marvel? I asked a follow question - Can you give me proof of insurance license and receipt at the end. After I asked that, the other plumber stopped e-mailing me back. Marvel told me no problem. Work was done quickly and with no mess. Marvel arrived on time and got to work quickly and professionally. Payment was handled easily as well and receipt was issued. Now I know that a wax seal replacement can be done by the novice, but I didn't want to do it because I want to pay for someone who knows what they are doing. Case in point: 1: My toilet was installed on a weird level and the previous seal may not have been fully engaged. Marvel suggested two seals 2: The pipe on my toilet connecting the water to the bowl was old material and needed replacement. In hindsight that toilet tube was probably never replaced since the original build (abot 20 yrs) and you never get someone to look at your toilet until after it breaks. The original seal didn't have a problem, by the moisture on my floor was high, so something was wrong. Could I have done the above? Yes. Would I have known to do the above if all I needed to do was change my "wax seal"? Absolutely not. Get someone who knows what they are doing. Get someone who's insured and is willing to provide proof. Get them to do it right. Get Marvel. read more

Dwayne is straight forward and a good communicator. Arrived on time and took care of business. I am happy to keep his phone number handy to refer to others. read more

Found Marvel when the water heater seemed to be failing to heat. Called from out of town and made all arrangements for a service call and everything went very well. Professional, responsive and organized I will call them again. read more

My shower pressure died so I called Marvel to see if they could fix it. I spoke to Duane and he immediately made me feel comfortable and said he'd come have a look. He was available to come super fast and also after 5pm, which was a huge relief for me. He asked for photos of the shower fixtures so he could come prepared, which was also terrific. We texted a few times and he always answered right away. He came bang on time with Mo and they had our shower fixed back to full pressure in no time!! I was shocked and thrilled! I would absolutely call Duane the next time we need a plumber. He's incredibly reliable, knows his stuff and is a pleasure to deal with! I'd give 6 stars if I could! read more

Efficient no-dilly-dally service. Charge for kitchen faucet replacement was $80 for 1 hour and he only took 45 mins including handling billing, etcetera. Friendly service. Even took the old parts away for recycling. read more

Duane was super responsive and saved the day after the plumber we had booked originally decided not to show up without telling us. Duane was able to come same day and helped us fix a garburator. The work was done well and everything was cleaned up afterwards too. We'll keep Duane on our contact list for any future plumbing needs. read more

Duane did a great job installing my new faucet & reconnecting my kitchen pipes after my new counter went in. He was prompt & clear in his communication & price break down. His billing reflected his quote. I will definitely call again for my future plumbing needs. read more

Was able to get same day appointment to fix my leaking bathroom sink! Held my breath for super high fees, but prices turned out reasonable and within expectations and as quoted. Highly recommend! read more

Duane was awesome. My neighbour banged on the front door at 0700, water was running from his garden along our shared fence and down the driveway. I quickly traced it back to a junction under an area with pavers and allan blocks on my property. Wanting to avoid the most expensive plumbing companies, I did a quick check here on Yelp and found Marvel Plumbing & Drainage. I called and spoke with Duane right away. I was hoping he would have an instrument to "hear" the leak, no such luck. I did want a pro to have a look so made an appointment for 10:30. Went outside, pulled up the pavers, removed the steps and dug down to find the leak. Sure enough, at the connection, water was gushing out. Duane was early, shut off the water had a look and decided what parts he would need. He was gone maybe 30 min, this allowed me to dig out some more soil and remove water. Duane came back and set to work, with in 30-40 min he had replaced the blown connection, triple checked the repair and had the water back on. Only wish my repairing and rebuilding job goes this fast and smooth. I would highly recommend Marvel to anyone needing a fast, reliable and professional plumber that won't gouge you. read more

I called Marvel on a Friday seeking to have our kitchen and bathroom sinks unplugged, and spoke with Duane who was friendly and booked an appointment for the next day Saturday morning. This was great as I had already called a few plumbers and no one was available to come the next day. Duane sent David who arrived on time, was very friendly and fixed both sinks without any problems. They offer good rates too. I would definitely recommend them and will call again if ever needed. read more

Wonderful, efficient, skilled, nice. These guys were so easy to work with. They did a great job. Finished quicker than expected so the plumber decided to fix a few other things that weren't quite right to "avoid future problems." Did not charge more than quoted. read more