My bathtub drain was sluggish for too long and I finally took action. My call was answered…read morepromptly and professionally, and appointment made for later the same day. My older tub is great but has a picky drain system. James arrived precisely on time, and figured out how to modify the original plug so water in and out were perfect processes -- like new. James was efficient and clearly skilled and experienced. I'd ask for him again. Home maintenance is expensive and I found Marvel's pricing competitive with other businesses.

They came and put a camera down the drain pipe for about 30 feet to the edge of my property this…read morepartially unplug the drain and released the toilet back flow. Showed me the numerous roots that penetrarte the clay pipe. I then ask their suggestion to avoid this happening again. Their ansmer dig the old clay pipe put Schedule 40PVC Pipe...$15,000.00.....I phone another plumber....did the camera....went an extra 10 feet to the connector with city of Vancouver. Conclusion....if I do what was suggested by Viktor at Marvel it would not solve the problem because the last 10 feet on the city side were just as bad....suggestion? Phone city of Vancouver 311 number...because I already had a back flow the came in 12 hours....they had a type of router they clean from the access beside the house all the way to the connector about 45 feet....showed me the results with their camera....clean...said the clay pipe is old 100 years old but i should not have issue for 10 to 15 years...job done in 80 minutes...cost? $ 0.00.....so you make your own deduction about Viktor and Marvel plumbing....either incompetent or......opportunistic/or......

I've used this company in the past for a clogged shower drain and sink issue. I can't emphasize…read moreenough how great the team is all around - customer service, price and service. My #1 go to for plumbing, won't even think about using another company for my plumbing needs. Thanks again!

Called Pioneer Plumbers to come and fix my faucet and unclog the drain in my apartment. They were…read morevery professional and came on time. My kitchen faucet hot water had very low to no pressure. I had the plumber come over to clear the build up in the pipes. He also unclogged the bathroom sink for me. As well, I had him look at my garburator. My garburator had a small crack on the side and it worried me a bit. The plumber said it is just the outside but the inside is still working fine. So there is no need to replace it yet. The plumber was very professional and he did not charge extra to having to come downtown.

I have a sump pump in my basement rental suite. This does require annual maintenance to clean out…read morethe grease/oil that congeals and attaches to the float. Trust It Plumbing attended a few months back and suggested that the sump pump and float be replaced as they were past their life expectancy. I scheduled the sump pump and float replacement through Andrew, the owner. Today, Vincenzo and his assistant attended and did the replacement. They were so professional, did a great job of taking care of the small details and keeping everything so clean. Great job Trust It Plumbing. It was a very positive plumbing experience and happy to recommend Trust It Plumbing for your plumbing needs.

It's ironic that they have the word "Trust" in their name, as their services is completely…read moredishonest. We had an issue with the heating system of our unit, it took them days to reply, saying that they will send someone to take a look, and then they had to keep rescheduling as "they are fully booked", even though they guaranteed that someone will come without any rescheduling. Andrew, whom I spoke to on the phone, assured me of a follow-up appointment the next day, and I'm hopeful for a positive resolution. However, the overall experience has not lived up to the reliability I expected from a service with "trust" in its name.

I called Matt to deal with a leak near the water main at the front of our elderly neighbour's…read morehouse. He came on a Sunday to check out the problem, suggested a couple of courses of action and gave an estimate of the work. He carefully and patiently explained everything that was going to happen and our neighbour chose to go with the more expensive, but a better option; A water line replacement from the main to the house. His team came the next day, Monday, and did the initial work quickly and professionally. The job was completed Tuesday before noon. Right on budget, with no surprises. Matt and his team did a fantastic job and left me with very little to clean up and good instructions on what to do to help our neighbours. Matt and his team care about the people they do the work for and I recommend them for any plumbing job.

Fast, friendly, well priced. Extremely good communication…read more Happy customer and highly recommend

I had a garburator causing me problems due to a mistake I made. I had reached out to multiple…read moreplumbers, and Josh provided what I felt to be an appropriate quote for the job. I then promptly forgot about the job, and needing to have it done. Josh followed up with me, which I appreciate, as I'd been dealing with other issues. In person, he was pleasant, friendly, and knowledgeable. Baking soda and vinegar is the magic fix. Unfortunately I had neither. Still, he managed to troubleshoot and get my garburator working again.

i found this business by accident online as i was having my dishwasher not draining. i contacted…read morejosh( i learned his name later) and he replied in a few minutes via text. i send photo of the problem and he suggested to clean my sink and check the hose connecting to the sink. i did that and voila.. my dishwasher is working! cost was zero but i will will use his for future problem which will arise knowing my old house maintenance needed. kudos for the honesty and integrity when he easily could have pocketed $. 200 tinkering and pretending .. nothing but thanks and wow. when was the last time anyone did anything for me for free? like never? thanks josh and only good words and good vibes to you and your business. integrity is priceless. thankful lisa.

I had a disappointing experience with this company. I called the owner, Max, who advised me that…read morethe plumber would be available at 12:00 p.m. There was a significant amount of back-and-forth communication regarding the job, and I was assured that the correct parts and materials were available. As I was recovering from foot surgery, I relied on the information I was given and trusted that everything was in order. However, after the work was completed, I used the faucet and discovered that it was leaking. When I raised the issue, I was told that the leak was due to the previous plumber who had originally installed the faucet. Despite the problem not being resolved, I was still expected to pay for the service. From my perspective, I  refuse to pay for a repair that did not fix the issue. I found the experience frustrating and unprofessional, and I believe customers should be aware of my experience before hiring this company.

Plumber with extraordinary care and expertise . I lived with…read morea noisy water,heated floor, boiler pump for seven years, I had it replaced once while on warranty... It did not solve the problem... There was what seemed to be an airlock inside of it... MaximumServicePlumbing came in diagnosed and punctually added an automatic air vent at a preplanned position... It worked!!! I can now sleep in the bedroom nearby without earplugs... This is such an a positive in my life... Thank you so much Maks and Vlad , whom I highly recommend for plumbing services and are well worth it

We have used Westrim for the past 15 years for all our home plumbing/heating repairs. They are…read morevery reliable, knowledgeable and professional. Their large service team is prompt, honest and friendly. We have used them for minor repairs and a major boiler overhaul. We have recommended them to many friends for plumbing/heating needs.

I called them to fix a malfunctioning toilet valve which took them only 15 minutes to fix and got…read morecharged for an hour and 45 minutes. I get the minimum one hour charge but don't understand why the additional padding of 45 minutes. It costed me over $300. Rip off! Also, they don't show up on time so be prepared to wait for them at least an hour as they claim they can't control traffic. Ridiculous!

Jack was AAA in his services and attention to properly installing my central AC! He was honest and…read moreI had a great experience with the work done. The price was fair and I would highly recommend him to any future work that I or any others may need.

Jack is thorough and goes the extra mile to ensure the job is done well. He was able to help me…read morewith a time sensitive installation issue that arose. I will be contacting Jack for all of my future plumbing and heating needs!