Derek is efficient, on time, and delivered what was promised. We asked Derek to remove our broken…read moregarbage, and he removed it, re-piped our kitchen sink, and disposed of our old garbage, all for the price he quoted us at the beginning.

5/5, definitely recommend!…read more My garburator was leaking and I needed it fixed. I sent out messages to multiple different plumbing companies through Yelp. The other businesses either told me to give them a call at another number, didn't respond, or gave a quote but without much details. Derek messaged me back with a detailed breakdown of the cost to fix it depending on what the issue is and approximately how long it would take, and also when his next availability was. Thus I was able to book a time to get my leak fixed and a good idea of how much and how long it would take with no hassle. He arrived day of, got right down to work and was very nice and professional the whole time. My newly installed garburator has been functioning perfectly and I've had no further issues for the past couple months! Easy, fast, straightforward, friendly, and with a knowledgable professional. Don't know what more you need, but I am definitely hitting Derek up if I ever need more help with plumbing issues!

Replaced furnace immediately with hybrid gas/ Heat Pump units…read more Job done fast and very well. Cleanup was great. Applied for rebate for us too. Been a cosy winter. Shadad gave great advice, was honest and helpful, followed up with water heater upgrade to tankless. Very pleased with everything.

Good service; the technicians were polite, efficient, and professional. I would call them again if…read moreneeded.

Ali Khidri exhibited exceptional experience, professionalism, and efficiency throughout the…read moreservice. He skillfully modified the pipeline, installed the new dishwasher, and provided significant assistance with the removal of the old appliance. The entire process was seamless and satisfactory. He well explained the procedures and ensured there were no leaks. However, the labor charges were a bit too high leading to a one-star deduction in the overall rating.

Electrical work done in upper suite of house & lower suite had power fail in bathroom. Upper suite…read moretenants called over next few days & left messages with no return calls. Terrible to keep tenants in the lurch like that after an expensive bill was paid. Will not use their services in the future & will not recommend them to anyone. Big name company with no accountability.

My basement suite toilet clogged and they gave me quick answer for my situation and good service. I…read morehad called three plumbers in Vancouver but only here responded within one hour even it was after their business hours. Others replied next day. The plumber advised me some concern for the future and what I should talk with my landlord. That's helpful. I received the invoice next day and had paid by online. I had very positive impression for this company's service. Highly recommended.

Terrible service, lazy worker, didn't even provide the correct service and on top of that, but…read morewasn't even eventually fulfilled, charged full if not extra price. Left the project worst than before and attempted to book another appointment for another useless upsell. Terrible. This is also my review from Google reviews so do not mistake this for A troll complaint, it is to prevent other people from getting ripped off

Very happy with the service I received from Drips & Drains. There was a leak behind the drywall in…read morethe laundry room. The water was dripping outside the house. I was so worried. I called them on Friday and got the Monday morning appointment. The plumber arrived on time. It was a very tight space next to the boiler, but he was able to find and fix the leak. The total price actually was cheaper than another company charged three years ago for fixing a different section of the same pipe.

My toilet fill valve was hissing upon flushing. After reaching out for a quote on a Saturday night…read morethru Yelp, I received a reply! I then investigated and found a valve leaking slightly in my utility room. I further explained situation thru email, and they gave me a call first thing in the morning (a Sunday!). We talked thru the situation and they ran thru the scenarios in a logical fashion, starting with the pressure relief valve (the leaker). We arranged a Tuesday first thing AM visit, and they started at the source, prepared w the replacement part and two very friendly and helpful guys. This turned out to be the issue. They quickly cleaned up and were cheerfully on their way after only 20 mins. Quick, clean, knowledgeable and honest. No complaints!

Our furnaces (we have 2) both went haywire yesterday, resulting in an interior heat wave in…read moreNovember! I got in contact with Sam, who was here on Monday morning, and fixed everything. The culprits were the thermostats which both decided to die together. He even fixed my stove gas burner in 30 seconds as he was leaving! He really knows his stuff, gives great advice on how to get good value and save money. I would highly recommend him.

This company solicited their service for furnace cleaning by telephone…read more They quoted $100 for this service. While cleaning the furnace they said they had to replace the furnace igniter and flame sensor. For the furnace ignitor they charged $349 and the flame sensor $189. On line you can see a furnace ignitor is $85 and the flame sensor is $13. So, I was charged $538 for parts valued at about $100 plus the furnace cleaning! When I complained about the high costs they gave me $100 back. I asked that they refund another $100 but they would not. My furnace was running fine before they worked on it and is working just the same now. So, it is hard to judge the quality of their work. I know they ripped me off with way too high prices for the parts. So, I would say this company has very poor ethics, don't let them into your home. They are just looking to take advantage of their customers, especially unsuspecting seniors.

Being an adult is becoming overwhelming. Not having things magically work because my parents fixed…read morethem is rough. I noticed that my hot water tank started leaking over the weekend and dreaded having to shop for a plumber. I don't do well in a crisis. Before I started looking, my friend recommended Jonathan to take a peek. He was polite and responsive, going over all the details and gave me a quote over the phone so I could confidently compare prices. When I went back to him with a lower quote, he matched it and was even there the same day to replace the tank. Everything was priced as discussed and he worked through the evening before it was all cleaned up and finished. Phewf. I can't recommend him enough. After calling a plumber, you just want everything to work and for the price you agreed to. He was a professional through and through.

I called on a Friday to have my hot water tank replaced due to the lower element overheating…read more Jonathan replied quickly and gave me a prompt response and rough estimate. He arrived the next day on time and replaced the tank efficiently and answered a few questions I had regarding various issues I had with the old tank. Friendly, prompt, knowledgable service and charged according to quote with out any surprise charges. I would definitely recommend to anyone needing their services offered.

We've used Heatco twice now, once to replace the furnace burner and the hot water tank a number of…read moreyears ago, the second time just yesterday to replace the complete furnace. Theo was the technician the first visit, and Sia did the recent call, both provided top shelf service. I found them to be on time, accurate, very fair price wise and ultimately highly trustworthy, along with being good people. They won't sell you something you don't need, but also won't just band aid a solution. They will recommend what is necessary to do now with an eye down the road as to what will be your best choice long term. In our case, they could have replaced the blower and other parts on the old furnace for about half the price of a new one (which comes with a 10 year warranty), so the decision was easy to replace the entire unit. Expensive now but don't have to worry about again. Cannot recommend these gentleman and this company enough!

Super impressed with the service. Called me back right away to book an appointment and kept in…read morecontact as well as came on time. He spent a long time trying to figure out the problem with my fireplace, however it ended up he didn't have he part to fix it, so he went away to find out where to get it. After spending two hours on it, he decided he would have to get a specialist to help with it. And he didn't even charge for the time! I really appreciated the professionalism and work to fix it.

Jack was AAA in his services and attention to properly installing my central AC! He was honest and…read moreI had a great experience with the work done. The price was fair and I would highly recommend him to any future work that I or any others may need.

Jack is meticulous in his work , efficient, thorough and doesn't leave until the job is perfect big…read moreor small. Honest , reliable, professional and trustworthy. Fair pricing , quick to respond to calls and emergencies. I have had Jack fix or install 3 jobs in our home and recently recommended him to a number of friends and family. We will definitely use JAX Plumbing and Heating again.

Our refrigerator & freezzer stopped working. Called Kirpal and he was able to send someone out to…read morefix it a few hours later. The technician did great in getting the job done the same day. He came prepared with a compressor which was the problem.

The 1-star is for lack of follow-up to filling out the online contact form as well as no answer to…read morephone calls (which show up as "Face Time call"... i just want a regular phone call. I have a 3yr old Cuisinart 14-cup drip, home coffee machine whose water leaked out of the resevoir. The manufacturer has been absolutely useless. Anyone have any ideas?