Replaced furnace immediately with hybrid gas/ Heat Pump units…read more Job done fast and very well. Cleanup was great. Applied for rebate for us too. Been a cosy winter. Shadad gave great advice, was honest and helpful, followed up with water heater upgrade to tankless. Very pleased with everything.

Good service; the technicians were polite, efficient, and professional. I would call them again if…read moreneeded.

In early Dec. 2025 I made a requested an estimate and servicing to BCVAC for air duct cleaning,…read moreservice of tankless hot water system, furnace and fireplace. Service was made next day however, to my surprise, it was a contracted provider (Midland Mechanical) who spent a total of 95 minutes (8:45 am - 10:20 am) completing all the work. Air duct cleaning was questionable. Most registers were not removed; no brush was used to loosen dirt in the vents and only a tiny nozzle was used to remove/suction external dust. I had questioned BCVAC regarding the use of a portable vacuum and was confident that large suction tubing was not required for a home however, in my research, it is clear that the air duct service was less than adequate. Most of MM's time was spent with the fireplace for my non-functioning remote. An initial quote of $348 by BCVAC turned out to be a cost of $867.55 to MM. MM insisted that the charge for tankless water heater was extra (later confirmed as an oversight and rectified by BCVAC). MM replaced fireplace remote (charging an added $393 including labor) and I had to provide the batteries as he didn't have any!! I disputed the charge for labor and cost of the remote but he was insistent. I later discovered that he had replaced the fireplace remote with a broken one. This, I believe, was intentional, as he demonstrated to me that he taped in the batteries telling me it was to prevent them from slipping out of place. There was no packaging indicating the remote was new. 2 days later, the first time I used it, the remote didn't work. Upon investigation we discovered that the battery latch locks were broken. I immediately cancelled the cheque, notified BCVAC and called to have the remote (batteries included!) removed by MM. I believe that BCVAC should have assumed the role of notifying MM however, it became clear at this point, that BCVAC functions only as a mediary and assumes no responsibility for the sub-contracted work. MM was angry that I hadn't given him an opportunity to replace the remote but it was clear that he intentionally charged me for broken equipment. I wanted nothing more to do with MM. Curiously, following his visit to disconnect and remove the remote, the fireplace pilot wouldn't maintain a flame. I then contacted Heritage Mountain H & C (a very reliable company) who spent nearly 1.5 hrs. at a cost of $396.38 to install a remote that I had purchased online. He determined that the safety circuit had been removed and wiring to the thermal couple port was not connected. (How did this happen??) He also cleaned the burner area, fixed the log placement and also issued a detailed invoice. In my opinion, had the fireplace been properly serviced by MM, the burner area would not need to be cleaned nor would the logs be out of place. Jesse from BCVAC was very cordial, honoured the quote for tankless water heater and issued a $50 gift certificate for future use but this experience will not encourage me to use BCVAC again.

It was very pleasant experience. I will see you for the next. Thank you for your professional…read moretouch on my furnace. It is happy now.

We switched our gas-powered furnaces and water heaters to heat pumps and a heat pump water heater…read more I sent out requests for quotes to a number of companies, and the quote I received from Eco was clearly itemized with transparent pricing, whereas most other companies gave bundled figures where it wasn't obvious what exactly we'd be paying for. It went a pretty long way to assuring us we weren't being overcharged. My family could be quite fussy and had a fair bit of questions and requests. Eco's response was always pretty friendly, professional, and reasonably accommodating. There was some additional electrical work that needed doing to start with, and the extra cost was clearly communicated and agreed on. My family was concerned about being nickel-and-dimed with extra complications once work began, but the final cost was exactly as agreed. After installation, we noticed and reported a potential issue. They responded quite promptly and came to check it out the same day. It was probably nothing, but the investigation was thorough. Not the flashiest company, but solid service and down-to-earth people. Would recommend.

Bobby was the technician assigned our HVAC repair project. He not only spotted the issue (turned…read moreout that our ac motor was dead and needed replacement after 15+ years), installed new motor, but also connected a loose ac pipe for us. He is also knowledgeable and easy to communicate. A very nice person. I would recommend him.

After being scammed twice in my search for a reliable, AAA-registered firm that repairs and/or…read morereplaces electric fireplaces, I've finally found one that i think must be one of a reliable and helpful firm here in Vancouver in BC Wide Home Services. And now finally have a beautiful new fireplace , which has just replaced my electric fireplace. I can honestly recommend this firm, both their very professional management and their and their polite, experienced technicians. at every step and really listens to what its customers require. Each step of the process was explained in detail, and happened exactly as promised.

The technician was very professional and very pile l polite. On time which is a huge deal to me…read more Thanks hakem for a great job. Would recommend his work to anyone looking for a great timely job on their fireplace.

Today my Bosch Heat-pump is installed and working. I chose Vanheat Services to do the job. I chose…read morethis company based on excellent BBB and Homestars reviews. I am not disappointed. The crew was tidy and efficient. The condenser (outside unit) is quiet, as are the indoor heads. They properly filled in any visible holes and cleaned up outside and inside. Shaun was responsive to my questions and easy to get in touch with. I would recommend this company to family or friends.

We were going to put a Heat pump system for our home and dealt with 4 companies from different…read moreangles of the city at simultaneously, and after a lot of back and forth and asking a lot of technical questions, we decided to go with Vanheat services, our reasons were, they were very patient with us, and answered everything in thorough, with simple language, and their price was reasonable and their reviews were stunning, we recommend them, they are polite, and even did not have lunch and finished the job even one day earlier.

Arrived on time and replaced my Hot water tank/heater within the 2hrs as they had estimated. One…read morebrother answered all my questions and explained things while the other one did everything efficiently. I had some leftover piping from an old hot tub that got them stumped. Instead of leaving this side problem unresolved they consulted with me first. The minute I told them what it was for, they immediately figured out a remedy. Really appreciate their value for a quality job. Unrelated to this job, I had an external garden tap that keeps leaking. Since he didn't have the parts to fix it, I asked him to explain what is the problem. He explained thoroughly the issue and how to fix it.

Excellent jobs, professional and reliable highly recommended…read more High quality and on time

We purchased our house a year ago and have been enjoying our radiant floors. One day during the…read morecold snap, we noticed that the floors weren't emitting any heat. AB Tech was recommended by a friend of ours so I called Bruce and explained the situation. Good news/bad news: it was a Friday and he was in the middle of a big job and couldn't come until Monday. Then an hour later, he called to say he was breaking away from the big job to come look. He noted that the boiler wasn't serviced in a while and the pilot needed replacing. He spent a couple hours on this when I know he had to get back to the big job, but he was committed. He just came back today to finish the service. I'm grateful to Bruce and his crew for taking the time to help us. It would have been a cold weekend.

The first time I used Ab-Tech the guy changed the thermocouple, which took him 30 to 40 minutes…read more Total cost was $150 cash. Seemed very fair. The second time I used Ab-Tech the guy charged me $168 for a zone valve and $15 for miscellaneous. $157 for 15 minutes of labour. Total cost $370 (taxes included). Seems kind of expensive. Overall, the workers were prompt and professional and solved the problems quickly. I just don't understand their fee structure.

This company solicited their service for furnace cleaning by telephone…read more They quoted $100 for this service. While cleaning the furnace they said they had to replace the furnace igniter and flame sensor. For the furnace ignitor they charged $349 and the flame sensor $189. On line you can see a furnace ignitor is $85 and the flame sensor is $13. So, I was charged $538 for parts valued at about $100 plus the furnace cleaning! When I complained about the high costs they gave me $100 back. I asked that they refund another $100 but they would not. My furnace was running fine before they worked on it and is working just the same now. So, it is hard to judge the quality of their work. I know they ripped me off with way too high prices for the parts. So, I would say this company has very poor ethics, don't let them into your home. They are just looking to take advantage of their customers, especially unsuspecting seniors.

Our furnaces (we have 2) both went haywire yesterday, resulting in an interior heat wave in…read moreNovember! I got in contact with Sam, who was here on Monday morning, and fixed everything. The culprits were the thermostats which both decided to die together. He even fixed my stove gas burner in 30 seconds as he was leaving! He really knows his stuff, gives great advice on how to get good value and save money. I would highly recommend him.