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    Westmount Heating

    5.0 (1 review)
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    Services - Westmount Heating

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    11 years ago

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    Tri-City Plumbing & Heating

    Tri-City Plumbing & Heating

    (2 reviews)

    I had Poly-B water supply piping throughout my home and I wanted to deal with it on my terms before…read moreit became a problem. I contacted about eight different companies for a quote, including Rick at Tri-City Plumbing. Rick came out within a day or so and got me a detailed quote a couple of days after that. In fact, Rick was one of only three companies that actually got back to me and quoted the job. I took time to get all my quotes together and by the time I decided on Tri-City, Rick's quote had "expired". He said there would be no problem, he would honor the price and we booked a time to begin the work. The technician arrived right on time and early enough for me to review things before I left for work. These guys are plumbers, they don't cut drywall and they certainly don't patch it. I had done some extensive exploration on my own ahead of time and had things opened up enough for him to do his job. The entire project took three days to complete and at the end of each day any mess was cleaned up and I had running water. As a tradesman myself I not only notice but also appreciate quality work. No disappointments here. Pipes are run straight and parallel and are secured neatly. This was no small job and it certainly wasn't cheap, but it was a price I fully expected to pay. There were no surprises and I paid what I was quoted. A job well done.

    Within a few minutes upon meeting Marc I could tell he knew his stuff and he gained my trust. We…read morecalled TriCity Plumbing as we knew we needed a little work done for our kitchen reno to fix some problem areas done by a previous owner. I explained to him that this was going to be my forever home and so I wanted to do things right--especially while the walls were open. He assessed the work and made recommendations and gave the reasons why he made those recommendations in language I understood. In the end we redid the whole home! Marc was an excellent communicator throughout the project. Kept me informed but also didn't disturb me while I was on work calls, and for areas where he needed feedback from me he ensured he used my time effectively. This is important to me because I do have many meetings throughout the day. He kept the work area tidy and his work was so precise. My husband and I really cannot say enough great things about him. Even our dog loved having him here. One of the other amazing things Marc did was we had a gas fitter run a gas line to our kitchen for a new stove. Marc noticed that the fitter made a mistake and made sure to make me aware but he did this in a very professional way that didn't call down the other contractor. This really sat well with us and that issue is now being resolved.

    Pro West Heating & Air Conditioning - Choosing The Right Hot Water Tank For Your Home

    Pro West Heating & Air Conditioning

    (2 reviews)

    We called them when our daughters air conditioner started to spray water out all over her furnace…read moreand hot water tank. Sean was able to help her shut off the system over the phone which was a big job since she is not technical. He arrived the next day within the time window he gave us and told us the options we could do, He explained the pros and cons of each fix or temporary fix so we could make an informed decision. They were out the next day and replaced the air conditioner and furnace in 35 degree heat. They were clean and professional and when our daughter had a question the next day on the system they came out and showed her the solution as well. Highly professional and trustworthy.

    Pro West Heating & Air Conditioning scammed $1500 from me. They refuse to honor 100% guarantee…read more Stay away at all cost. My air conditioner was not blowing cold air so I called Pro West Heating & Air Conditioning, based on their good reviews. Sean, the technician showed up. He diagnosed the problem and told me that I need to replace the control board and the fan motor. I told him since the heat pump is over 10 years old, I did not want to spend so much money unless he is 100% sure about the problem. Sean assured me that he will guarantee 100% he will fix the problem. He assured me that if the AC is still not working after spending $1500, he said he will fix it for free until it is fixed. So I trusted his words went ahead and spend $1500 on 10 year old heat pump. After Sean replaced the control board and the fan motor, the problem still existed. I called him so many times but every time he comes, he just told me the unit is working fine, even though it is making a loud noise and fan not turning on. Sean told me to just put on E-Heat setting and not use the heat pump. He promised to contact the manufacturer to fix the problem but that never happened. After months and months of waiting, he now tells me there is a gas leak which is the cause of the problem. Really!? So he replaced the control board and fan motor for nothing. He refused to admit his misdiagnosis and refused to keep his promise of 100% guarantee. I had owned and operated a motel for over 20 years and used so many trades people but I never met such a dishonest repairman. I tried to resolve the issue directly but they just do not care. There are many other honest HVAC companies, I would avoid Pro West Heating & Air Conditioning at all cost.

    Westmount Heating - hvac - Updated May 2026

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