Ryan arrived to clean and service my 12 year old natural gas log fireplace soon after his 11-1 time…read moreslot began. He was very pleasant and knowledgeable and answered my questions. He located a larger than necessary gap and filled it in with insulation to save energy. He cleaned it out thoroughly and it now looks brand new. You can save money having this done now. I'm glad I did. These were very nice people to work with.

Josh and Dwight did a great job installing a stacked stone wall around my fireplace. Entire shop…read morewas easy to deal with and everyone was very friendly. Highly recommend.

This company was referred to us from our neighbor after one of our windows got damaged by a gravel…read morethat was shot out from our lawnmower. They did excellent work and were informative of their product. My husband was the one who actually called in to ask if they could fix our window in a day because we had a baby and wanted to make sure that we had this resolved before any more VA weather surprises us. My husband took it in before 9/10 AM this past week and they were able to get it replaced by noon. Jason was the rep who helped my husband out (since you know...my attention span mainly revolves around food lol). They did NOT come out to our house, my husband was the one who actually brought our window panel to their location and Jason was the man to help us out. It was a total of $110 and so far looks great and is holding well. Thanks for the great and fast service!

The Customer Service here is amazing. The office and work area so pristine and organized. I came in…read morewithout an appointment needing a piece of glass cut. And not only did I only wait about 10 minutes but they gave it to me on the house! So kind.

Justin Jones installed my floors for me almost 5 years ago and they still look as good as the day…read morehe put them in!! He did a amazing job!

I stopped into Wertz Flooring on a Saturday afternoon just to check out some samples for an out of…read morestate move. While knowing that I would not be purchasing carpeting from them, the staff at Wertz could not have been more helpful. They spent over an hour with me, explained the different types of carpeting, assisted with selections, and allowed me to take home samples (and even carried them to my car). I would highly recommend this business-they were knowledgeable, helpful, and kind!

Pros: Customer Service (Friendly, Respectful, Clear Communication with Warrem. On-time)…read more Cons: One bad LVP plank cut and used at the doorframe. It was replaced after homeowner gave feedback. We had to opt for a wooden threshold to hide the short board and take the stress off the area. Damaged door frame. Second Transition is 'lifting' by 3rd day. Recommend with strict reservations: Homeowner needs to oversee the process and document thoroughly.

Hands down Warrem's crew is the BEST! Detailed, meticulous, professional and honest. They went…read moreabove and beyond especially when doing our 1904 stair case. We appreciated their concern and thoroughness. Thank you.

Called to get a quote for carpeting our stairs. Was told over the phone call that my small job…read more"wasn't worth their time." Their EXACT words. I was pretty insulted because it was rude AND just bad business practice. My husband is military, so for any other military families that ask, I definitely won't send them here. I went to Wertz Flooring and they not only quoted under what other places had, they gave us FREE samples that we used for exterior doorways AND they came the next day and installed it! Within 18 hours I had my stairs carpeted! Go to Wertz, they care and will take care of ALL your flooring needs. 40 years of business...they're obviously doing something right, and l can personally say l know they take care of their customers.

They did a great job replacing my carpet with hardwood floors and matched the floors to my…read moredownstairs. They came multiple times and were prompt and did a fantastic job! They have done floors for my sons home and refinished mine too! I am so glad I added hardwood upstairs this year ! R moorhead

Scheduled an appointment with ease to discuss the blinds wanted for our newly installed sunroom…read more Dan came to the house within a week of requesting a quote. He took the time to ensure we got what we described and explained the fabric transparency of 1% and above. They required half of the payment up front and the balance upon installation. We went with the motorized blinds with the wand charger and love them! Thank you, Justin (install), Karen and Olivia (CustServ) and our salesman, Dan for taking the time to understand our needs. Definitely recommend Budget Blinds! Thank-you.

First time replacing my shades and stumbled upon this place! They were quick with their responses,…read moreboth phone calls and email. I liked how they were flexible multiple reschedules due to my busy schedule. I primarily worked with Dan, the new owner of Budget Blinds of Chester. He was really great and professional. One first visit, we talked about the different options (blinds, shades, rollers, curtains, etc) and priorities (black out vs light, texture, color, etc). Staff also measured the window sizes. All of my questions were answered. After picking the final option, I received a cost estimate and paid 75% of total cost. I think the prices were reasonable and I liked how they have not only lifetime warranty but also a 5-year "no questions asked" replacement policy - aka for whatever reason you can have them replaced even if its not an issue about their actual product. Then, they coordinate with you the installation time/date. Mine took roughly 3 hours but it varies depending on size and difficulty, etc. When it was all done and ready, I then paid the remaining costs. I really liked how my shades turned out!! I wish they gave me updates between placing my order to a couple days before installation, but overall they were attentive and respectful of my needs/schedule and the prices were affordable. Would recommend!

Stopped in the showroom to see if they could help us with a kitchen remodel. Thomas hands is his…read morebusiness card and told us to email him to set up an appointment. Found that a little odd when I was standing in front of him. We did as he asked and emailed him. It took him two weeks to call back. He did apologize and we set up an appointment for him to come to look at our kitchen. I arranged my day to be home for the appointment. Guess what he never showed. Called 3 hours and twenty minutes after the appointment time stating he had a crazy day.... Seriously??? My day was rearranged for the appointment he made!!! Told him not interested in doing business with someone so unreliable.

The folks at Cabinet Crafters do great work; they give attention to detail, have always been…read moreprofessional, and are responsive to customers. We keep coming back to them because of the quality of the work. Their showroom provides great ideas for what is possible and for what can be customized to fit within one's own home. Highly recommended!

When they are selling you a product, they are extremely helpful and make you feel comfortable but…read moreonce everything is done, they will never return your phone calls. I had a backsplash done and less than a year later the grout started peeling away where the wall meets the countertop. I called to find out what the grout color was. Nobody returned my call. I went up to the store and they could not tell me from my file and said they would find out and call me back but they didn't. I left a message for the salesman that I originally worked with and it's been months and he still has not returned my call.

Wow! So where do I begin. I went to the Floor Store for what I thought was going to be simple…read morekitchen floor replacement. That's when I met Walter. He was absolutely amazing and helpful. So what turned out to be what I thought was going to be simple. Turned into an entire home project due to a faulty dishwasher (flood). When I tell you that Walter as well as his team worked with me every step of the way. Walter's patience with me and all the changes I was making was insane. I must have gone in to the store at least once a day sometimes twice. Walter certainly made me feel like he truly cared about what I was going through. He was compassionate and really truly showed that he cared, he is veprofessional and very pleasant to work with. The floors are amazing, he worked with me in pricing and even the small touches along the way. I highly recommend The Floor Store. Ask for Walter!!