Very few places do you get the customer service that Justin and Clayton provide to their customers…read more I have been using them for probably close to 20 years. I used their services at the tow different animal clinics I managed because they use pet friendly chemicals, as well as, I have used them for two homes I have owned. I've just never met someone who provides a service to me that is so gregarious and nice as these two guys. When I moved to Little Elm, I did not realize they would came out this far and I used a different company who failed miserably because I still had ants. I realized I could use them in Little Elm and they came out, and of course I never saw an ant again. They will always be my go to pest control company and I would recommend them to everyone! They are making their daddy proud!!!!

This company is NOT reliable. I called them last October, they came and did my interior, but bc it…read morewas raining they said they'd come back the next week to do the exterior, they never came back. I called them in March to find out why they hadn't been back to complete what they started in October and to find out why we hadn't had our next quarterly appointment. They said they were short staffed and would send someone out ASAP. They finally came again in April. The next time I heard from them was today, September, asking if they could come for my "quarterly service". Told them it has been 5 months since they've been here and asked why they aren't coming quarterly, they said they are short staffed, same excuse. In Texas, if you only spray for bugs every 5 months you'll get things coming into your house. They never attempted to tell me my service would be delayed or even to apologize for not keeping up with their service. Very, very disappointing.

The Best Pest Control service provider in the business. Very…read moreprofessional and a great work ethic. Listens to your concerns, takes action and gets the job done. Uses all the new technology to help resolve your issues. Had a dead raccoon in the attic. Tim to the rescue. Great pricing. Thanks for Making It Happen.

We have been using Tim's company now for about 6 years. He has always come in about a day every…read moretime. Very professional, clean cut well dressed, and always takes care of our problems. Very fair pricing and no extra charge for short notice. Tim really knows his stuff, we are always really impressed with his knowledge level about different species of bugs. He takes care of everything from ants to large animals. The products he uses do not leave any chemical smell and are safe for plants and animals. We are very happy to support a local small business here in Plano. A+++

I'm a big fan of Shapp's pest control. The owner does a great job, is super helpful and has a lot…read moreof integrity. We use Shapp's for quarterly maintenance and the only bugs I ever find in my house are dead which is tells me that he does a good job. When we have questions, they're always happy to answer.

Great service, very friendly. David was timely and explained everything he did before and after he…read moredid it which was fantastic! Highly recommend for pest control needs.

I've been using this company for about 10 years and I have absolutely no complaints. They are…read morehonest and their prices are very reasonable. I had a termite problem about two years ago and called Orkin first to see what their price was to come take care of the situation. I then called Shepherd and their price ended up being almost half of what Orkin was going to charge. They used to do monthly pest spraying for me, but I had to cut that services when I was going through a divorce and lost my job not too long after that. It had nothing to do with them. They've also come out and looked at a few possible problems that I had and gave me their opinion on how to handle the situation. If I can use a local person or local company to do work, I will do the local company over a national company any day. I'll especially use Shepherd Pest over a major company like Orkin.

Our company has worked with Shepherd Pest Management for many years at several of our shopping…read morecenters in the North Texas area. Their work has always been professionally done. Their office manager, Ann, is always willing to go above and beyond to ensure our requests are met in a timely manner. Here's hoping to a great business relationship for many years to come. Thank you for doing what you do! Myra Templeton Protea Real Estate

Had problems with flies, tried stuff on Amazon nothing helped. Went to Pest Shop and in 10…read moreminutes i left with a solution. Yes it worked immediately, flies flick to a small spray out of the way and die. Every day I have 10 to 20 dead flies to sweep away. A year later can is still 3/4 full so what a great value! They use professional grade products not RAID or other over the counter stuff. Trust them...it's easy, you will know exactly what to do and have just what you need no more.

Highly recommend! After getting frustrated with my monthly…read moreyard fertilizer company, I decided to take matters into my own hands. Now my yard looks great! They helped me put together a plan for my yard and sell high quality fertilizers in the store. Better than you can get at big box stores. They also do pest control but I didn't use that.

We recommend DFW Best Pest. They came out right away and treated our home quickly and efficiently…read more We were impressed with their knowledge of the different treatments available and and trusted their opinion on which one was the best for our problem. Thank you Best Pest!!

Have used this company for 2 years now and live it! Great office staff that schedules your service…read morepromptly and the person who comes out is VERY informative & professional. How so you ask? Last year I noticed a few weird looking black bugs. After my husband killed one I had him take a pic DJ I could show it to Zek ( the pest control field person). When Zek arrived & saw the pic he had so much knowledge on what the bug was, when they come out and most importantly he killed them all for several months. Lol! I just saw another one and guess what? Zek was promptly scheduled to come out. Yay! Can't wait to see him because that means I won't see those little black bugs anymore. Give them a try; you won't be disappointed.

Great company. They came out and were on time, pleasant, and knowledgeable. I always feel better…read morewhen someone talks me through what they're doing. Jon even answered my panicked questions the day after his visit and was very kind about it. The bugs that were getting in my house are no more, and the rodents that had quite a comfortable home under my deck are well on their way to being evicted, so I'm a happy customer!

Friendly, efficient. The service was great! It's a small business and I will continue to use them…read morefor all my pest control needs.

I had rats and mice in my attic. They were getting in from outside, living in the attic, and coming…read moreinto my home to eat at night. Autry Andress Pest Control in Plano sealed up all the entry points so the rodents could not get back in. They removed all the mice and rats. We had them spray for bugs and mosquitoes as well. We have not had any problems since. I highly recommend these guys - a job well done, very fair prices, and the most friendly service.