I was shopping for a termite treatment for a rental property in Mesquite…read more I have a contract on the home and the inspector- who is also licensed in pest control- found termites in one spot and the buyer wanted it treated. So I started looking at Home Advisor, Angie's List, etc... and I couldn't find anyone who could give me a quote over the phone, even though I knew exactly what I wanted to be done. I also didn't want to drive the hour round trip to find out it was a bait and switch, or a massive upsell. Finally, I decided to look at Yelp* and I am so glad I did. I found Bernard White who owns All Pro Pest Control. Bernard did several things that I liked- First he listened to my problem. Then he listened to my solution. Then he said he understood exactly what I was looking for and quoted me a price. A firm price, based on the scope of the work. We set up a date for him to come and confirm the work needed, confirm the price and actually do the work in ONE TRIP. Bless you, Bernard! A man of integrity who actually listens to the customers wants and needs and delivers! However, on that date, it had been raining heavily, and while Bernard was willing, I waved him off, saying it wasn't an emergency and could wait till it dried out so he would not have to slog in the mud outside. We waited a few days and then on the day it worked for both of us he sent his awesome son Clayton to start the job, with Bernard following up to do the paperwork and billing. I must say Clayton is a very personable you man with impeccable manners and excellent communication skills. Bernard and his Lovely Wife have something to be really proud of. Yes, I rarely would gush over something as pedestrian as pest control, but I can't help but give a major shout out to Bernard, Clayton and All-Pro Pest Control. My aim it to Yelp him out as much as possible. I wish all services could be as pleasant as this.

Very few places do you get the customer service that Justin and Clayton provide to their customers…read more I have been using them for probably close to 20 years. I used their services at the tow different animal clinics I managed because they use pet friendly chemicals, as well as, I have used them for two homes I have owned. I've just never met someone who provides a service to me that is so gregarious and nice as these two guys. When I moved to Little Elm, I did not realize they would came out this far and I used a different company who failed miserably because I still had ants. I realized I could use them in Little Elm and they came out, and of course I never saw an ant again. They will always be my go to pest control company and I would recommend them to everyone! They are making their daddy proud!!!!

We never signed up for this company, yet they entered our yard without permission to repossess…read moretheir termite bait stations--damaging the lawn in the process. We moved into our home a few months ago. Delays during closing--due in part to the passing of one of the sellers--likely contributed to communication gaps, including any mention of an existing pest control service. Months ago, someone from the company rang the doorbell while I was on a work call. He briefly mentioned that we could contact them if we wanted to continue the service. I meant to follow up, but with no written notice, no phone call, and no additional outreach, it slipped my mind. Today, a technician returned and repossessed the equipment. He rang the bell once (again while I was on a call), then entered the yard and began removing bait stations without speaking to anyone or receiving permission. The lawn was damaged in the process. No notice was left behind, and when I called to ask what happened, the company didn't take any responsibility or offer to fix the damage. Since that brief and unclear interaction months ago, we've hired a competitor mosquito control service--and the difference was immediate. The new provider communicated clearly, respected our property, and acted professionally from start to finish. It was a stark contrast that confirmed we made the right decision not to continue with this company. If you value transparency, professionalism, and basic respect for your home, do not use this company. Their lack of communication and disregard for customer experience speak for themselves.

Odes is very professional and considerate to my needs. He is great. Takes good care of inside and…read moreoutside of my house. I don't worry about bugs.

Andrew and the Soluthlake Pest Control team performed an excellent job of protecting our home. They…read moreworked tirelessly all day to secure all access points. I have faith in their procedure and that our rodent worries have been addressed. They were courteous and professional. This company and their services are highly recommended.

I recently employed these people to do our pest control after reading the positive evaluations…read more They answered the phone right away and I could tell they were really serious and professional. They arrived on time as promised after I arranged an appointment. Both Kyle and his coworker were kind and well-mannered. They investigated the issues we were encountering after taking a look around the house. They also dealt with the issues. I was quite impressed. They spent approximately an hour on my initial session and were extremely thorough. I'm very glad we made the transition to them. We previously used another firm, which I won't name, we paid more nut they did nothing. I discovered that the technician was not performing his job when we began to have an ant invasion. I'm happy I made the change. I'm confident that I'll be in capable hands. I appreciate the service provided by Southlake Pest Control. I will undoubtedly recommend their business to my friends and family. fantastic work

New to Texas, and new to Texas bugs. There are a lot of them…read more After moving into our new home, we saw a few roaches, spiders and other gross things in our home and quickly signed up for Metro Guard's yearly plan. We immediately started finding dead bugs in our entry ways but that stopped after a few days. It's now been about 2 months and I haven't seen a bug - live or dead - anywhere in our house.

I've used Metro Guard for over 6 years and they are top tier. Great service and a quality group of…read moretechnicians. Highly recommend them!

Our company has worked with Shepherd Pest Management for many years at several of our shopping…read morecenters in the North Texas area. Their work has always been professionally done. Their office manager, Ann, is always willing to go above and beyond to ensure our requests are met in a timely manner. Here's hoping to a great business relationship for many years to come. Thank you for doing what you do! Myra Templeton Protea Real Estate

I've been using this company for about 10 years and I have absolutely no complaints. They are…read morehonest and their prices are very reasonable. I had a termite problem about two years ago and called Orkin first to see what their price was to come take care of the situation. I then called Shepherd and their price ended up being almost half of what Orkin was going to charge. They used to do monthly pest spraying for me, but I had to cut that services when I was going through a divorce and lost my job not too long after that. It had nothing to do with them. They've also come out and looked at a few possible problems that I had and gave me their opinion on how to handle the situation. If I can use a local person or local company to do work, I will do the local company over a national company any day. I'll especially use Shepherd Pest over a major company like Orkin.

They've been taking care of my home for pest control for more than 30 years. They are just the best…read moreever and I don't know what I'm gonna do when Jan retires but hopefully I won't have to worry about that for a while. I hope the whole world good night and he's so honest and his wife also Rhonda wonderful people.

Shay and Rhonda were great to work with and very professional. I highly recommend this company.read more

Needed a consultation for a potential issue. Not in my was the appointment set up quickly but they…read morereferred me to another company who specializes in what I was needing. They also followed up to make sure all of my needs were met

I hired them with very high expectations but was not told they would only communicate with you via…read moreEMAIL. Odd for 2021. Needless to say they never scheduled any appointments after the initial visit because I didn't see the emails. I asked repeatedly for a text or call in advance as I don't work from home but they never did that but I was still charged

The crew from Help Pest Management was friendly, fast and professional. They delivered on their…read morecommitment to control the mosquitos in my yard and I am very satisfied with their ongoing service. I highly recommend them to everyone in the greater Dalla

Be careful when dealing with this company. I do not recommend using them. Their sales people like…read moreto mislead you to get you to sign up. I was using a different pest company quarterly. The salesman told me they would come every month and cover more. Then in November and December I get billed without any service. When I called in the service was explained to me. I informed them I was lied to and naturally they don't care as I'm in a 12 month contract.