Thank you for all the help. We where on vacation and my son popped his tier and you did more then…read morefix his bike you raise his hopes on hi journey of sole searching as a teenager while we are on vacation. Great customer service and wonderful help.

I brought my bike in to get my RockshoX Reverb post repaired as it was stuck down. after having…read morethe bike for a week I was told they didn't think it could be repaired, but they would ask the head mechanic to take a look. He confirmed it was not repairable and I was told the Reverb post wasn't good quality anyway and the hydraulics are over complicated. I was quoted $250 for a new post and $70 to install it. For $30 I bought a Reverb bleed kit, and not having ever worked on one, I had it repaired and bled within 20 minutes of getting the bike home. I'm pretty sure they never tried pumping up the air cylinder. I usually service my own bike but thought I would give Riverside a try. I saved myself $290 by not trusting the advice of the shop, we're you just trying to sell me a new post or do your mechanics not have any idea what they're doing?? I guess I will keep servicing my own bike or take it to someone other than Riverside.

Excellent place for a full tune up -- I've taken several bikes here over the years, including older…read moreones which had some tricky mechanical issues. Bike Boom is thorough and has a great process to assess potential work and give estimates, and then does the work promptly. Love to support this shop.

My boyfriend and I stopped in here on a whim to look at bike seats. My rear was very much in need…read moreof an upgraded seat, and after trying a couple places we landed here. This store is small, but has all the essentials a biker would be looking for. They had several different bike seat options for me to choose from. We also looked at bike racks, and the gentleman helping me was very patient and helpful, showing me all the differences in sizes and features. When I finally made up my mind on which seat to get, he quickly installed it for me and I was able to write off on my new cushiony seat! We also purchased a patch repair kit to keep with my bike. As we were leaving, someone else came in the store that was a regular and commented on how great the service was. This might become my new go to bike shop!

Big improvement from previous location. Staff helpful…read more Great selection, Stopped in for a Park spoke wrench and some Skratch. Seems like the bike industry supply chain issues of last year are mostly past. They have lots of bikes. I like this location a lot.

They were my go to supplier for bike parts, however, they are in decline. The display no longer has…read morethe pegboard of various small items like chain links, chains various hardware, tubes. you have to ask then it is iffy. They are mostly into selling bikes. Seen better days. I now have to go to ordering parts online.

This is an amazing bike shop. The service from check in to check out is superlative. I bought a…read morevery beat up mountain bike that had not been taken care of, maybe ever. They were totally non judgmental. Offered some ideas to fix the bike. Sent me a written estimate and within a week it was better than new. This is my now go-to bike shop. Smart, generous with their time and the prices are more than fair. I highly recommend this shop.

What an amazing bike shop. This place was teaming with activity. So very many bikes and options to…read moredrool over. We were helped by the owner Brian and a member of his staff named Patrick. Both were super helpful with answering all our questions about sizes and brands and options that best fit my friend's budget. We ended up chatting and having a great time while moving forward with their purchase. Top notch!!!

I'd caution anyone against buying a bike here…read more I went in fully intending to leave with a mountain bike. I had narrowed it down to two models, and the sales associate (Eric) was great. He helped me find the exact bikes for my needs and offered to build my top choice so I could test it out (it was a difference size than what they had on the floor). Everything was great until the owner, Charles, came over. He totally tanked the sale. He forbid his employee from taking the bike out of the box and told me I had to drop $1,000 to buy it before I could even sit on it. Unbelievable way to do business. Charles didn't just lose a sale, he lost a local customer who was planning to bring three bikes (including an e-bike) there for service. After meeting the owner I wouldn't trust them not to rip me off. We went to Landry's instead and had a much better experience. Avoid Casa/Amped.

Just ordered my e-bike at Casa Bikes and want to do a shout out to Daisy. She was extremely helpful…read moreand knowledgeable about the e-bikes. Highly recommend this shop.

Easily the best bike shop in Boston. They carry all the best brands (same as those in other local…read moreshops...Cannondale, BMC, Pinarello, Cervelo, Velotric, Santa Cruz, Giant, Factor, Gazelle, Urban Arrow, Tern and more) but they are NICE to you. No surly mechanics, no impatient sales people. Just good people who love bikes and people who ride them.

I bought a Lectric bike as a gift to myself during a very challenging time. And lo and behold, I…read moreopened the box and it didn't work. By chance a friend told me about Conte's, and I took a gamble and made the long drive to Lexington. It was worth it, and then some. Never have I experienced such a knowledgeable, generous, good-willed staff. Their combination of can-do-ism, kindness, and professionalism transformed a frustrating experience into a redeeming one. I cannot recommend any shop more highly.

There's a lot of old negative reviews, so I'm feeling the need to add my 2 cents. The team here…read moreworks so hard to help you find the right bike for your kiddo. They size them and have a test lot out back to ensure comfort and fit for their needs. Their pricing is probably higher or on par with other spots, but it's the price you pay for the level of focused customer service. With that said, a few notes to be aware of: - they do not carry Trek (space limitations) - it will take time. I figured we'd be in and out, but it's a smaller space so it takes a bit of patience to maneuver within - budget an hour or so if you have a confident rider and know what you want, more if tentative - the folks all seemed like they were working their darnedest to keep everyone happy and taken care of - you don't get that every where nowadays. There were 2-3 families each time we dropped by, so it's a hidden local gem. Help keep our communities local and visit spots like this instead of the big box retailers.

At Wheelworks you never know what you are going to get…read more I have had the best, friendliest, most knowledgeable people help me with purchases, fittings, and service. But they completely messed up shipping my bike to California for a long distance trip (I gave specific directions for the date it needed to arrive - they let my bike sit in the shop for three days and then shipped it the slowest possible way - it did NOT ARRIVE IN TIME FOR MY TRIP!!) They took NO responsibility for any of this. Sometimes they act as if you count for nothing if you are not a "serious" cyclist. I've been ignored, demeaned, talked down to, walked away from. You never know what you are going to get!

Marc and Chris allowed me to jump the lengthy waiting queue in order to make a critical repair…read more(entire new front rim) over Labor Day weekend on my 1987 Raleigh Technium.... just to accommodate my next-day departure for Nantucket. Everything these guys touch on a bicycle is professional and first-rate.

Great store. Got our grandson a rockhopper bike for his birthday and the staff was great, answered…read moreour questions etc and will come back next spring to get our grand daughter one also. Len P. Marblehead