I bought my Aventon Level because after I did my research, it was the highest rated e-Bike in its' class. In just over a month, (in the winter time!) I have put over 400 miles on it and it's going strong.
I bought the bike from a dealer, Seacoast e-Bikes, because it is a fairly complex piece of machinery which requires some amount of care and feeding.
Just about the time the bike was ready for its' tuneup (free at Seacoast), I got a flat tire. The flat was in the rear wheel with all sorts of connections to the chain, motor, gears etc. I dropped the bike off at Seacoast and the fixe the flat, and did the tuneup for a total of $50. If I had bought the bike via mail order I would have paid a lot more.
They even dropped the bike off at my house free of cost.
Shane, Frank and Steve and the rest of the staff really care about their customers, and know bike maintenance and repair cold. There is no reason to buy an e-bike mail order, because sooner or later it will need service and maintenance.
If I could give 10 stars on this review I would.
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