1. Gorham Bike and Ski

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Wells, ME

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Gorham Bike and Ski

4.2 (5 reviews)
Open • 10:00 am - 6:00 pm

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DICK'S Sporting Goods

DICK'S Sporting Goods

(20 reviews)

$$

I'd been searching for a large sports bag after my luggage got damaged in transit (thanks, BA!),…read morebut had been having trouble getting something of the right size without having to order it online. Dick's website said they had one, but in the first store we tried they didn't have it in store. This branch was a spur-of-the-moment visit as we were actually here to visit Trader Joes, but within a couple of minutes a very attentive sales person had established my requirements and led me to the correct aisle, where they actually had a bag in stock that ticked all the relevant boxes - hurrah! In and out in less than 5 minutes.

Completely unacceptable experience here…read more I was the only customer in the shoe department. I waited over twenty five minutes, hoping to try on several pairs of shoes in my size. Two young employees in the shoe department were focused on restocking; after fifteen minutes of waiting, I asked one of them for assistance. (I also heard on one of their radios that someone was waiting for assistance in the shoe department. That'd be me - the only customer in the shoe department.) The two young employees avoided eye contact and the one I asked for help from told me the other employee would help me - I waited another ten minutes and neither stopped restocking to help me. I felt invisible, and angry, that I even bothered driving the 30 minutes it took to get here. I was planning on buying at least two expensive pairs of shoes for the upcoming school year - but alas, I'll be looking elsewhere. Not sure if the pressure to restock is so great from higher-ups or if the two young workers were simply avoiding working with customers. Either way, I will NEVER be back in this Dick's as there is clearly something wrong in this location. Looking at the other Yelp reviews, I'm not the only one with a bad shoe department experience. What a shame.

Gorham Bike and Ski - bike_repair_maintenance - Updated October 2026

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