I had such a great experience here…read more Anna and April were both amazing--super welcoming, friendly, and genuinely attentive. You can tell they really care about their clients, not just going through the motions. Anna did my pedicure, and she was incredibly thorough. She cleaned everything so well and paid attention to all the details--my nails have honestly never looked this neat and polished. April was also wonderful very warm, professional, and easy to talk to. She made the whole experience feel relaxed and comfortable. From start to finish, my manicure and pedicure felt smooth and stress-free. The service overall was excellent, and you can really feel that they take pride in what they do. I'm visiting from out of state, and I have to say--I felt really taken care of here. It's not always easy to find that kind of genuine service. They also offer drinks, which was a really nice touch, and they were always happy to bring water or anything I needed. It just made the whole experience feel more elevated. Honestly, this is the kind of service I don't always get back in LA, so it was a really pleasant surprise. Highly recommend--will definitely come back next time I'm in town.

I used VIP for about a year and was happy at first. I always booked with April but she became so…read morerude to me I haven't been back. I don't know what I did to deserve her rude treatment of me. At one appt I asked for my nails to be shaped squoval and she snapped at me that there is no such thing. Excuse me, the posters on the salon wall show squoval as a shape. The final straw was booking an appointment on a Saturday and showing up on time and being told to come back in an hour. I work all week and plan my weekend carefully so this was not acceptable. She could have called and not let me show up just to be told to come back. I don't pay for someone to be rude to me and I won't be back. April needs to get a personality that is not so rude, nail salons are a dime a dozen and some actually make it a pleasant experience.

I got my nails done today, I showed a inspo picture and asked if the lady could do it and she said…read moreyes, the picture that I showed her was nothing like the nails that I got! I also paid $80 for the ugly nails! Very disappointed, there was polish caked under two of the nails and also polish and acrylic on my skin. I would really like a refund!

Calming and relaxing experience Really sweet nail tech did…read moremy nails asked my thoughts through the whole experience

Poor nail techs, long waits in chair, breaking health code violations, do not listen to customer…read morerequests, did not have almost every color requested, made cuticles bleed, scorched feet, had to trim nails when I got home because they refused to even them out. This was two not just one nail tech - poor management - watch out for the dirty cheese grater being overused until raw!

I had an appointment at 12:45 and wasn't taken until 1:20. The girl was busy so I understood at…read morefirst but then 3 people who were walk ins got taken before me. That irritated me. Then the girl rushed to do my nails. The length is good and she was friendly but I shouldn't see the previous color. Only one coat of gel nail polish and she was done. I paid $57 for a fill and that is absolutely insane. My full set from another store cost less and they did a better job. First impressions are everything and all I can say is I won't be back.

I scheduled an appt today at 12:30. I did not leave until 3pm. It was an appt for my 2 daughters…read moreand me before we go on vacation. My youngest daughter is 7 so it was a simple mani/pedi. We made an appt at 12:30 and did not leave until 3 pm and I am still not happy with my nails. My oldest was happy bc the lady did exactly what she asked when my daughter showed her the pics of her inspiration. My pic I showed from the gentleman, was not close to what I asked for- shape of nail and color. I usually only go for special occasions and every time I have been to lucky nails, they have been great but this time was not. The people there are lovely and I will admit, I am not one to complain. My oldest daughter had a great experience. The nails he did for me were not like the pic I showed the gentleman there and he didn't speak great English. Halfway through, I asked if he could just paint the entire nail the color of the line I wanted. He said he could not. My nails were not the shape I asked and also not the (pink/ low white color I wanted) I did ask for brown instead of black but it still isn't anything I wanted and when I asked if we could just do the entire nail the brown color he didn't understand and said he couldn't. If he could have just fixed it, I would have been happy. It cost me $270. The lady there that did my daughters was amazing and did exactly what she wanted from the inspo pic. It is in the 3rd and 4th photo. My daughter's inspo pic was almost exact to what the nail tech did. So I am happy about that.

You know, when you question something in your mind, you should not ignore it! I got a pedicure here…read moreand was put in a chair where there was an older gentleman before me. My thought was "Did she change the liner in the tub?" My mistake, should've asked or walked out. Few days later , my big toe hurt in the middle of the night, few days after that, I had puss at the cuticle and now my nail is squishy. Lady was nice, but nice doesn't fix this unfortunately

Excellent! Very clean and did everything they could to make sure we were satisfied. I would…read morehighly recommend!

This used to be Luxe salon I believe or something similar, last I went 4 years ago as have my home…read morebased salon north; and only go to others when I have to or to kill time as close to Mercy hospital. The girl in the front not overly welcoming but I continued. A male had the water ready quickly and I told him basic pedicure in black. I am 58 and my ankle was swollen from an old tendon tear that acts up occasionally. He was a little rough, cut the nails a little too short where one hurt last night, used no real scrub, just pumiced super hard (I can take the pain, but seriously) but did do a very long lotion massage which did help relieve some stress, and probably helped with some swelling why the 3. Price was same as my lady, at $35 for regular polish. There was a very nice young lady (from Branson) I spoke with, that had recently moved here, and if I ever go back would ask for her.

Khulan is so friendly as well as her staff. I'm really glad I stumbled on her salon…read more They do a great job and are very thorough! Highly recommend

The absolute best and cleanest salon experience I have had in the area! They are so easy to…read morecommunicate with and always go above and beyond to accommodate you.