This place was not impressive at all.... I went there twice, and the first time was alright, the second time was absolutely a turn off and I will never be returning there again. Sad that one person can ruin an entire experience for me. I walked into the store and there was no one in there so I wasn't putting them out for time or being annoying because there was a long line behind me or anything. I asked a few questions s to what the best chiller would be, would it be good with an extra shot of espresso, etc. and the guy taking my order was very kind answering my questions and very patient.
There was another worker, tyler, who was restocking items as I was asking questions, and he found it his prerogative to chime in with little rude comments while I was asking questions. For example he basically told me that a few of the drinks that I would like were disgusting and that I was ruining the drinks if I were to add or subtract anything like a different milk or espresso, etc.
Then I was finishing my order, Tyler came around to punch it into the computer system for some reason, and I asked to have my drink with almond milk, and he said "what's your reasoning?" ...... do I need a reason to make my order the way that I would like it? .... I am partially lactose intolerant and I would like as least bit of lactose as possible... and he was extremely extremely rude, rolled his eyes and said that my drink will taste terrible if I do that...
I ordered it anyways, because I am paying this man to make a drink for me, not to tell me what I like or don't like, or his opinions on how gross it will be...
I also had a 10% off coupon cup, and when his coworker who had started my order reminded him of the discount, he was extremely rude, rolling his eyes once more..... i don't know who hired this guy, but poor choice. I have been a barista myself for 6 years and I have never come across another barista this rude, or have myself ever had such a poor day as to treat a guest like he did.... awful awful customer service, and the drinks I have had this time and previously are not good enough to make up for his rudeness, I will not be returning. read more