Be careful!!!! This company has been compromised. A former employee has somehow hacked into their system and is basically taking deposits for homes that you are not reserving. When we realized this about a month before our vacation, we called the company and they refused to give the deposit back, claiming it was not their responsibility. Unless you have extra money to fund some scam artist, I suggest avoiding this company! read more

Since being introduced to vacation rentals back in 2012 I refuse to stay in hotels when traveling. I came across Globe Homes through a recommendation from a friend, who had stayed in one of their downtown properties for about a month for business. I was happy to hear this vacation rental company had homes to rent in Anaheim near Disney. I wanted to plan a weekend getaway with my family so I contacted Globe and spoke with a representative. I couldn't believe how affordable the prices were for a two night stay, compared to a small hotel room, for a house with a pool, game room and kitchen privileges, not to mention walking distance to the actual park. After making our arrangement with reservation's I was able to speak with the Guest Service Manager, Nicole, who answered all my questions and eased any worries I had. Since I have a little one she offered to put a portable crib (pack-n-play) in the unit and make sure there was enough towels for both the bath and the pool. The amount of follow through and updates that I received before I actually arrived was so refreshing through a customer service standpoint. Once my family arrived we had a tad bit issue with the air conditioner and cable box (mainly because I don't watch much TV at home) but as soon as I called the office they sent a guest service rep, Nick, over to help. He was able to walk me through the steps and show how to reset the cable box and wifi router if any issues happened in the future, which they did not. The AC did have trouble and needed a tech which was unable to make it during our visit. Honestly though Globe provided several floor fans and the house already had ceiling fans so the temperature was really not an issue. Not to mention we were at the Parks all day. Long story short....my family had a blast and are already planning another Disney trip with Globe Homes. I wish they had properties all over because after our amazing experience I don't want to stay with anyone else. Thank you guys for the memories!!! read more

WARNING - DO NOT DO BUSINESS WITH THIS COMPANY. THEY ARE THIEVES AND ROBBERS I am a home owner who had their home represented by this company. They rented out my house without paying me a dollar. My emails, texts and phone calls have gone unanswered for months, while I am trying to collect the $9000 they owe me. This company is having severe cash management problems and are basically now running a ponzi scheme by taking new renters deposits and using them to pay old debts. I would proceed with extreme caution if I was considering renting from them, since there's a high probability you will show up to a property that you believe you paid for, but in fact Globe did not pass on the rent to the owner and therefore you will find yourself illegally occupying a property. read more

I was in LA on October this year and rented their apartments in both Venice beach and Santa Monica and I had the best experience ever. The apartments are near the beach and all other sightseeing places. The staff was amazing. They were helpful in every way and were willing to go extra miles to satisfy my needs. I arrived late, and did a late check in at around 11pm and I was still able to contact the staff and they came to help me at that time. The apartments were all clean and with all the necessary amenities. Highly recommended! read more

Used Globe homes to enjoy a little R&R in Venice and check out schools in LA. Great service and easy reservations. Excellent experience. Two thumbs up!! read more

I stayed in Globe Homes VE Venice Unit C on Santa Clara. The location was great and upon arriving we were excited to get in, unpacked and head out for a drink. The lights were off when we entered so we felt around for the light switches. After a bit of feeling around we found someone's clothes thrown over the sofa and then were greeted by someone yelling at us from the bedroom. Someone was sleeping in the unit! We called Guest Services and they were great. Even at that late hour they were able to find us another place for the night. However, we should have stayed in this second unit the whole time. We returned to the original unit the next morning, found it clean and ready for us. However, most of the furniture was very worn down and the beds were so squeaky you couldn't even turn over without making noise. The shower head was disgusting and barely functioning as it was filled with black scaling. I can't imagine when that was cleaned last. To top it all off, we started noticing bits of food on the floor and in places we never left any. My friend then found half of his avocados eaten by what could only have been a rat or mouse. Overall this place has a great location but for the price we paid you don't expect to find rats eating your food. 1 star because of the rats and also because they deleted my review from their site after asking me to write one for them. read more

Had a great experience with our stay... The place itself gave us that home away from home feel, and our rental itself was stunning... I would highly recommend Globe Homes for any of your future trips and we will definitely be making future trips ourselves with them... read more

My experiences was great, the unit I rented was a few steps away from the beach with a rooftop patio and amazing views easy simple... I will rent from them anytime read more

COMPLETE AND UTTER MISREPRESENTATION! 7/25/16 I found a unit on VRBO.com and inquired about renting it while I recovered from a kidney transplant. The 2-bedroom unit was out of our price range, so Lawrence of Globe Homes LLC asked me about my budget. When I told him, he informed me that they had a 1-bedroom unit, less than 1-mile from UCLA with A/C that was available. I said good and the unit was booked. I informed him my transplant was 8/3/16. He suggested I get the travel insurance since I was already within their 30-day cancel period; should anything happen. I took his advice and bought the insurance. I never heard from Globe Homes until 8/2 when they emailed me the check-in information. I noticed it was a 2nd floor apartment; which I had medical restrictions and couldn't do stairs after my surgery. I immediately emailed them back and asked fro ground unit; they had none. Our flight left that evening, there wasn't much I could do. My husband & I arrived by UBER after midnight on 8/2 and I had to be at UCLA by 10 for pre-op. The apt was up very narrow stairs; there was no A/C! The apt was super hot; a wall unit was in the bedroom and I turned it on and it did not work. I called Globe Homes, spoke to Christy, she said they had no ground floor unit and might be able to get housekeeping to send out a portable A/C unit the next day. I asked if she could guarantee it; she said 'no'. I said then cancel the reservation, we will try to find something else because I cannot recover from a transplant in a room with no A/C. And I told her that Lawrence told me it had A/C. I asked her about the insurance and a refund and she said we'd have to contact them. I couldn't believe this was happening when my transplant was less than 8-hours away. We checked into a Rodeway Inn after 3:00 AM; checked out at 8:00 AM; got to UCLA and did pre-op stuff; my husband waited until I was in surgery to call about a refund so we could have money to find another place. CSA Insurance said to call Globe Homes about a refund; Globe Homes was very rude and said they do not issue a refund, to call CSA or stay in the apartment. We already cancelled!!! Thank God we had two free nights at UCLA Tiverton House, courtesy of the UCLA Transplant Team. My husband stayed there 8/3 and I joined him 8/4. We were able to stay until 8/8 then had to check out. this was at our own expense. I called CSA, they said I had to submit a claim online. They emailed me the forms; I faxed them back on 8/5. Of course they are closed on weekend. Monday I called and it had not been assigned to an agent. Tuesday I called and they were waiting for confirmation from Globe Homes of payment. When I spoke to agent at CSA she informed me they did not cover medical losses and since I did not incur a loss, my claim was denied! I did incur a $1230.21 loss! I called Globe Homes, talked to Lawrence, and he's put this back on me saying I didn't give them time to make it right. They told me they couldn't make it right! They could not guarantee me an A/C and the unit wasn't close to UCLA. We had no transportation and was told it was less than 1-mile so we could walk or take shuttle. Shuttle doesn't go to that apartment! Now I'm stuck with no funds for another place to stay and they have $1230.21 for a room that was never stayed in. Globe Homes LLC is a rip-off. I cannot believe they would treat anyone this way. Especially someone who's donated a kidney and made a wonderful gift of life. Dawn read more

We use Globe Homes to manage our property in the LA area and we have been very happy with how well they have taken care of our home and the tenants. We have also been very pleased with how quickly they respond to any questions we have. So happy we found them!! read more

I needed a nice home FAST in Hollywood and I called Globe. They were responsive to my specific (and probably atypical) needs, and found me a beautiful home in a perfect location. I'm sure I would not be considered their easiest guest - still they treated me with the utmost in professionalism. I appreciate their efforts and I will definitely call on Globe in the future. read more

Roaches and Racism in its finest. I rented the MDR 4 bedroom...be aware...DO NOT rent this property. The unit is very big which was a plus, the views magnificent. However the kitchen is filled with roaches.. every where you looked there was roaches. Also the unit decor is very outdated and old. The owner Barbara was very rude. We parked our Rolls Royce Wraith and Rolls Royce Ghost vehicles in her empty parking space to which she had additional 2 spaces that were empty.. NEVER used while we were there. Which I will admit the rules stated we were assigned 2 tandems which one vehicle takes up to 2 spaces. She lives in the building and saw us several times throughout the day commenting on how beautiful our cars were never mentioning that there was a problem. On our last day she very rudely spoke to us like we were idiots stating she is going to tow our cars. Which I admit once again she was right in stating the rules stated 2 tandems. However, you would think after we complained about the roaches and the unit not being as up to date as the pictures were she would have displayed better customer relations skills. Never the less...I would NOT rent this unit unless you have a fond feelings of having roaches in your food and drinks... read more

Rented a house in Venice from Globe Homes for my son's wedding weekend. It was advertised as "fully renovated" and the pictures showed a beautifully sparkling home. This was not the case. The place was filthy and run down. The furniture and curtains were heavily stained and torn. There was a pile of beach sand on one of the chairs. Counters were sticky and there was even dirt on one of the beds. One of the master bedroom's had a 12 x 12 hole in the wall that went clear through to the closet of the adjacent bedroom. Anyone in that room could look straight through to the bed. No privacy. There were also 4 full pails of garbage outside the bedroom window, covered in flies. I called Globe immediately upon arrival at 1pm. They told me the house had been cleaned. I explained the situation and they said they would send someone right over. At 3pm, I called again as no one came and I wanted to speak to a manager because the house had other "issues"....peeling paint, a shower curtain so old that the pattern was mostly rubbed off and the rings were rusted, and 2 tv's were not working. Still no word. Finally at 4:30, I called again and got the manager, Nicole. I told her the issues and said this was unacceptable. This was not what I paid for. She asked me if the house was "uninhabitable". She reminded me that I signed a contract. (Which was sent to me 2 days before arrival and my credit card has already been charged weeks before) She also said she wanted to come over to see the place. At this point, we had to cancel our dinner plans and put my elderly parents into a hotel for $500 a night as it was the last room in town. We needed 2 more rooms but every place we called was sold out. At 5pm, a handyman showed up to patch the wall. Still no cleaners. And no manager. At 8pm, a woman arrived to clean and couldnt believe the condition of the place. She actually called another woman to come and help her. They took pictures. So did I. They cleaned until after 9:30 pm. This was not how I wanted to start was should have been a wonderful weekend. We had to wash our own linens as it looked like the sheets were never changed. The pillows underneath and the mattress cover were also heavily stained. Nicole never called back to see if the cleaners showed up or if the situation was taken care of. We made the best of it as we now had no choice for other accommodations. As the house wasnt air conditioned, we had the windows opened and the smell of garbage was overwhelming. We were there from Wednesday to Sunday. The pails were full when we got there and they certainly werent picked up during that time. Also found at on the last night that the dishwasher didnt work and I had to handwash all the dishes. When we got home, I got on their website and the house we rented, aside from all the nice, shiny pictures, was now advertised as $138 less a night than they charged me. I tried again to call them and sent an email. No response to either. So I got overcharged for staying in a dump. They refunded about half of what I paid. I tried to leave a review on their website and it kept saying "error". I also put one on VRBO.com, but after 4 days, the review is still not up. Seems like they only keep the 5 star reviews up and take down the honest ones. Stay away from any of Globes properties. This is not the way you want to be treated! read more

rented a condo near disneyland for 1 week. discovered on the first night that the bedframe in the master bedroom had previously broken and was jimmy rigged with blocks. we attempted to notify globe homes with the numbers they had emailed us to use, but had no response. later found a different number in the condo and used that one, were told that the numbers we were given the week before were now invalid. when we notified globe of the problem witht he broken bed they didnt offer to come fix it or even remove the broken frame, just said "thanks for telling us". upon arrival for a 1 week stay we noticed how dirty things were, stained carpets and sofa, odd smell in kitchen area, dirt and dust on all flat surfaces and mouldings. a family of 5 was only given 1.5 rolls of toilet paper for a 7 night stay, when we requested more we were told that their policy was just to give a starter amount. when i told them they should notify up front they said it is on their website (we reserved via phone after finding the listing on vrbo so never saw the site and weren't advised to read or given a policy). on the 3rd day a package was delivered to the condo, which we brought in and notified globe homes via the text number. someone came and removed the package while we were out and they denied it was them, seemed unconcerned that someone had entered without permission. the condo was a great location but the globe homes customer service was terrible. read more