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    Global Entry Enrollment Center

    4.4 (56 reviews)
    Closed 7:30 am - 6:30 pm

    Services - Global Entry Enrollment Center

    Aviation services

    Global Entry Enrollment Center Photos

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    Updated operating hours
    Jeremy G.

    I had so much trouble making an appointment and getting through to someone on the phone to ask about it. Yelp reviews were inconsistent. So, I took a risk and just went in early one morning as a walk-in. Once there, this literally took 15 minutes and 10 of it was waiting for the 4 other walk-ins who arrived before me. Don't make an appointment months from when you get pre-approved. Just go in! It seems, based off the sign-in sheet, that most people they "interview" are walk-ins. They are open 7AM to 1PM Mon-Fri. For a US citizen, you need to bring: - Pre-approved application letter - Passport - Drivers License - Something that shows current address if license does not have current address The "interview" is just them looking at your documents, verbally verifying some of your application information, and taking finger print scans. Easy! Simple! Yay!

    Alice J.

    A centrally and conveniently located enrollment center (direct access from Federal Triangle metro station) with friendly and knowledgeable officers. They do take walk-ins, though most people are here for interviews with an appointment. Their website says you can update your passport, but officer said that is not true, sadly. For that you have to come here in person. What a hassle. The wait was not long, and officers are friendly. You sign in, and they check the sign in log to call people one by one. Beware: their website says opening until 1 pm only. Short office hours. But when you call their phone number (yes the DC office number), the automated message says they are open until 7 pm! Very misleading. Since no one ever picks up the phone, I took a bet and came at 4 pm. Their phone message was wrong! They are indeed only open until 1 pm. A notice on their door advised as much: starting June 2019 they are on reduced staffing. Please fund Global Entry at a more appropriate level.

    Global entry room - has neat facts you can read while you wait
    Sarah K.

    If you are looking to do your Global Entry interview, I would definitely recommend doing it here! I had an application in for Global Entry, but I needed to do an interview to get my final approval. I didn't have an appointment, but I read the reviews here so I figured I would be okay. They are located inside the Ronald Reagan building, right off of the Federal Triangle metro stop. I brought my passport, and my credit card bill (you can bring anything that proves proof of residence with you). Everything, from waiting in line and doing the interview, took less than 15 minutes! The CBP agents were so nice and one of them actually apologized for the wait. I just want to say that if the MVA is the closest thing to hell, than the Global Entry Enrollment Center is the closest thing to heaven and the CBP agents are angels in disguise.

    Wtf
    Justin S.

    Change your hours of operation. I came all the way down here for nothing. Thanks government

    Global Entry Office, 6 PM on Thursday.

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    Page 1 of 2

    Ask the Community - Global Entry Enrollment Center

    It seems impossible to get appt. here. Will be in DC in September. Are they taking walk-ins now (5/2022)? Thanks!

    I'm not sure. I'm trying to do the same thing. There are absolutely NO appointments available in any of the airports in DC, VA, PA, NC, MA, CT or RI. I was hoping to complete them (for my 2 minor kids) prior to our international trip in August. I'd… Read more

    So just to clarify, they do accept walkins?

    Not during COVID as of March 2021.

    If I drive in to the Ronald Regan Building in Washington DC, How do I find the best parking space?

    The RRB has underground parking as part of the building, self-parking, and valet. There are two entrances on 14th Street, NW and an entrance off of Pennsylvania Avenue, NW

    View All 4 Questions

    Review Highlights - Global Entry Enrollment Center

    The office is inside the Reagan International Trade complex and you will have to go through security screening.

    Mentioned in 9 reviews

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    Shalom Transportation - The most luxury Executive 56 passenger ADA BUS

    Shalom Transportation

    (5 reviews)

    Downtown

    I am in a Leisure World club in MD and we used Shalom Transportation to go to Bobby McKeys at the…read moreNational Harbor a few months ago. They were very reasonably priced and had excellent communications with me while planning the excursion. The driver (Sorry, can't remember his name) was excellent and very helpful getting the ladies on and off of the bus! We are planning on using them again soon!

    We had such an excellent experience using Shalom Transportation LLC on May 3, 2025 and I highly…read morerecommend using them based on our wonderful experience. Thank you Charles (driver), Jacob (owner) and David (dispatch/coordinator). From the initial on-line contact to get a price quote there was a response from Jacob by email within thirty minutes requesting more detail about pick up/drop off locations, time and number of passengers. The communication was excellent (from beginning to end) and the responsiveness was very impressive. Our superb driver Charles arrived about an hour early (which was great as many of the 14 adults using the Sprinter Van transportation had already arrived). The driver was caring, responsive, generous and had the Sprinter Van A/C cranked up and the van spotless inside and out. The driver's kindness and driving skills was remarkable in all of the passenger's opinion. He went out of his way to accommodate us. Our HS children used another transportation service (booked prior to the adults deciding to use transportation as well). There service was horrible. He was thirty minutes late for pick up, the Party Bus had no air conditioning (it was 90 some degrees for the one hour ride), had no working speakers, driver smelled of marijuana, drove erratically and did little to in regards to service. When we heard about this we terminated their service after the 1 hour of the 6 hours booked for the evening. Our driver Charles of Shalom Transportation, upon our request, took immediate action by contacting Jacob who was polite and generous and provided us with an impromptu remedy by providing our children with alternative transportation on the spot and the report from our HS children was that the service and transportation vehicle was excellent. David, Shalom's dispatcher, immediately stepped in to action (thank you) and provided immediate communication by text and our adjusted bill by email. We were pleased with Shalom Transportation LLC's communication, service and price and would use them again. Thank you Shalom Transportation LLC (specifically Charles, Jacob and Dave). -the Glasser Family.

    Monumental Helicopters

    Monumental Helicopters

    (12 reviews)

    This place absolutely rocks - definitely come here for the flight lessons!…read more I came here for an introductory helicopter flight lesson on a whim and was extremely impressed from beginning to end. The quality and detail involved in the instruction here is superb - you feel like you're being given all of the information you need, from the basics to more complex properties of the helicopters. There was no point where I felt like the information was overwhelming or over-simplified: it seemed like the right mix of education and beginner's instruction. As for the flight, it's a blast! While I was far from talented at piloting the helicopter, I was given quite a lot of control over time, and I felt increasingly comfortable as time went on. I felt safe and monitored the entire time - even when a lot of wind blew the helicopter around, the instructor was available to make things right quickly and effortlessly. Needless to say, if you have the time and the money, give this place a shot!

    My boyfriend surprised me with a helicopter tour for my birthday. This was our first helicopter…read moreride and we had an amazing experience. We had Seth as our pilot, and he was great. He was very personable and knowledgeable. He pointed out various landmarks and places that we would be interested in seeing. He took the time to explain everything and throughly check the vehicle, it made us feel very safe and comfortable. Seth answered all questions, and even cracked a few jokes. I would definitely recommend them for celebrating a special occasion or just a romantic date. Make sure to ask for Seth by name you won't be disappointed!

    Global Entry Enrollment Center - aviationservices - Updated May 2026

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