The company has been giving my 87 year old grandfather the runaround for a few years now... she…read morepaid almost $4000 and still HAS NOT gotten her siding fixed.

I had done business with this co. About 6 years ago for my home, they did a good job…read more Thus I contacted them again for my rental unit, which need work from a storm. This has been a sorry and very unprofessional experience. I signed the deal in Sept. the insurance co has paid the claim. To date they have not, done the work, and refuse to answer my calls. My next step is the BBB, and file a formal complaint. a dissatisfied customer, Ron Roby

We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.

I enjoy looking at my new roof that was built by Tomasz's Ameribuild & Roofing crew. I like the…read morefact that there are more vents (5) than on the old roof (1). That should keep my air conditioning bill down this summer among other benefits. The new gutters look great. The price was reasonable. I recommend Tomasz's Ameribuild & Roofing.

Tomasz and his team were prompt, efficient and diligent. It took nearly 6 months negotiating with…read morethe insurance company, but with Ameribuild's persistence, we finally received near full replacement cost of our old, deteriorating roof! The team arrived early, stayed until sunset, and the roof was finished in less than 2 full days. We couldn't be happier with the outcome of the job - we now have the best looking roof & gutters in the neighborhood!

After a recent basement flood Rapid Response Restoration came in and removed all damaged furniture…read moreand belongings, tore out damaged dry wall, removed mold and cleaned tile flooring. Vance and Manny worked tirelessly to make my basement dry and safe again. I am so glad I found them - fair pricing and dependable, professional service. Many thanks for helping me through a very difficult situation!

I spoke with the owner, Daryl, over the phone regarding an inspection -- the customer service I…read moreexperienced was unparalleled. Daryl requested photos and a description of the issue which we discussed in depth. Even though the service requested was not appropriate for Rapid Response Restoration, Daryl still offered to provide advice and help any way he could. That type of customer service is rare these days -- Daryl is a good and honest man.

Peter Meyers and Safe Harbor Public Adjusters took care of me for an insurance claim I had on my…read moreplace of business. Super professional and they made sure the insurance paid for all the repairs necessary! No expense out of pocket! The work by their teams was amazing and i couldn't be happier! Strongly recommend.

Safe Harbor Public Adjusters have proven themselves to me and my friends and family, they have gone…read morethe distance and stayed persistent in achieving some amazing results with complicated insurance processes and constant delays. My pleasure to recommend them after the years of help they have done for my family.

Stay far away from this company. Branden came to my door and used what can best be described as…read morescare tactics to try and get me to hire this company. He touched another company's fans and turned them off, which i did not ask him to do and he was not authorized to do, and he refused to turn them back on when I asked him to. I had to ask him twice to leave my home and he wouldn't leave. I asked him to put everything he was suggesting I do in writing, which of course he never did. It's incredibly rude try and take advantage of someone when they are already down on their luck. Stay away from this company.

Requested an estimate for mold prevention. He's very cooperative with our realtor and generated an…read moreestimate for mold prevention within 24 hours.

I am writing to share my experience working with Restore Construction following a devastating fire…read morethat impacted my business in Chicago. From the moment the fire occurred, the situation was overwhelming. As a business owner, the uncertainty surrounding the damage, the insurance process, and the potential interruption to our operations was incredibly stressful. Fortunately, Restore stepped in and immediately demonstrated a level of professionalism, persistence, and care that exceeded my expectations. One of the most impressive aspects of working with Restore was their ability to perform the fire restoration work while we remained partially open. They understood the importance of keeping our doors open for our customers and worked carefully around our operations. Their team was respectful, organized, and extremely sensitive to the nature of our business, which made a very difficult situation much more manageable. In addition to the high-quality restoration work, Restore also played a critical role in advocating on our behalf with the insurance company. Our Business Personal Property claim was drawn out for well over a year, and at times it felt like we were getting nowhere. Restore never gave up. They remained persistent, continued pushing the insurance company, and fought to make sure our claim was handled properly. Thanks to their dedication and persistence, the insurance company ultimately paid the full policy limits on our business claim. That outcome made an enormous difference for us and helped our business fully recover after the fire. The restoration work itself was excellent. The quality, attention to detail, and professionalism of the team were outstanding. Restore delivered exactly what they promised and helped us navigate one of the most challenging situations our business has ever faced. I cannot thank Mike Santoro and the entire Restore team enough for their hard work, integrity, and commitment to their clients. They truly went above and beyond for us. If anyone ever needs a restoration company that will stand by them, fight for them, and deliver exceptional results, I would recommend Restore without hesitation.

I had a very disappointing experience with Restore Construction out of Melrose Park, IL. After a…read morefire, they took our home items for cleaning and restoration, but many of the items were returned in the same condition as before. My couches were even returned incomplete, which was extremely frustrating. The entire process took months to resolve, and communication was terrible throughout. Customer service constantly gave me the runaround instead of providing clear answers or updates. Overall, the experience added more stress during an already difficult situation. I would not recommend this company based on my experience. 0 starts. Horrible experience. Your company made our situation way harder and difficult. Stop showing up when customers don't hire you directly, being in contact with fire department doesn't give u the right to show up. Stop taking advantage of older ppl making them sign things they might not fully understand. Your company is trash.

I had a sump pump fail and my plumber recommended Chicago Water and Fire Restoration (CWF…read moreRestoration). Joseph Lopez came out for the quote, was very professional and nice. Got my quote. Then the next day Joseph called me back, he had done some research, spoke to a Radon guy and was able to amend the quote to much less as they didnt have to amend the Radon plastic. Then, today, Dave and Edgardo came out to do the work. Both were extremely Professional and nice. They did an exceptional job remediating the water issue. I highly recommend this company and their staff.

Wonderful company! From the folks who answer the phones to the project managers to the people who…read moredo the labor. They are people you can trust. They are available 24-7 which is needed in these types of emergencies when mitigation is going to be done. They came out within an hour of me calling them. They are great with communication and took their time inside my home and with my belongings.